Trouble downlading Illustrator

When trying to update and install the new Illustrator CC (and CS6 for that matter), I get the following message:
The address wasn't understood
Firefox doesn't know how to open this address, because the protocol (aam) isn't associated with any program.
    You might need to install other software to open this address.
Any ideas on how to resolve this?
Thanks.

Wynton,
I believe this is one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up

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