Trouble downloading Adobe Acrobat Pro (unsupported language message)

Good afternoon,
I kindly seek guidance. I purchased a month's subscription to Adobe Acrobat Pro. When I tried to download it, I received an error message stating that it was an unsupported language/platform. I work on a PC. Could I have downloaded the Mac version by mistake?
Thank you!
Amy

Hi Amy,
It's more likely that you have an unsupported version of Windows. Please see the system requirements for Acrobat Pro: Tech specs | Adobe Acrobat XI Pro
Is it possible that you're using Windows Vista?
Best,
Sara

Similar Messages

  • I cant download Adobe Acrobat Pro an error message saying Error 1935 error occurred.

    How can i use the program or how can i get a refund?

    Hello simonm70410636,
    Considering error 1935, I would suggest you to try out the solutions mentioned at the following KB doc link:
    Error 1935 | Install | Acrobat, Reader | Windows
    Hope this helps.
    Regards,
    Anubha

  • Keep getting "web get error" when trying to download Adobe Acrobat Pro.

    Using Windows 8.1 and am trying to download Adobe Acrobat Pro.  Error message noted about...tried both IE and Chrome.

    We're Sorry
    This content requires Adobe Flash Player, which is not supported by your
    device. This content can be viewed on a desktop computer or on mobile
    devices that support Flash Player.
    Copyright © 2014 Adobe Systems Incorporated. All rights reserved
    <http://www.adobe.com/go/gftray_all_rights_reserved>.

  • Trouble downloading Adobe Acrobat Xl Pro

    I am having trouble downloading Adobe Acrobat Xl Pro and I keep getting sent back to the trial window asking me to purchase the program which I  has already been done.  What do I do now?

    If you have the trial installed you should be able to use the serial number from your purchase to activate the trial version to full use.

  • Downloaded Adobe Acrobat Pro XI.  At a certain point, the installation stalls and starts "running back."  Then the message shows:  setup interrupted.  Have tried 7 times.

    What do I do after trying to download Adobe Acrobat Pro XI seven times and getting message:  setup interrupted?

    if win os, run the cleaner and retry - Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

  • I have been unable to download adobe acrobat pro, which I purchased on a month to month basis almost exactly 1 year ago, since I purchased it. I just received a renewal email and it had a link to download the program and for the first time when I clicked

    I have been unable to download adobe acrobat pro, which I purchased on a month to month basis almost exactly 1 year ago, since I purchased it. I just received a renewal email and it had a link to download the program and for the first time when I clicked on the link it actually sent me to a page that had the icon to download now. I clicked on that, but when I went to open the file and start downloading after about 3 minutes into downloading it says an error had occurred. Can anyone help me?

    I am a little worried. If you are an existing subscriber why would Adobe need you to download... I wonder if the message is a fake.
    I'm not clear, if you've had it for a year, whether you need to download, or you are just following the email?
    This page with the icon to download now. Was it a page on adobe.com ?

  • Issues with downloading Adobe Acrobat Pro

    When I download Adobe Acrobat Pro I receive a message to "Shut down SafariNotifi". Without doing this the Adobe Acrobat Pro will not complete the install. I have shut down Safari, tuned off everything in the Norification Center and still get the message. If there a workaround for this issue?

    Hi bullet man
    Please download it from : http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
    Follow the Imp. Instructions on the page to start your download.

  • When I am trying to download (after getting the email that it is ready to download adobe acrobat pro) it says this - 413  Header Length too Large  Any suggestions??

    When I am trying to download (after getting the email that it is ready to download adobe acrobat pro) it says this - 413  Header Length too Large  Any suggestions??Ado

    Moving this discussion to the Acrobat Installation & Update Issues forum.
    Kltjlt6458 to resolve the current error clear your current web browsers cache and cookies.  If you continue to receive the same error then please utilize a different web browser.

  • Can someone help me to get the link where to download adobe acrobat pro XI english/arabic version?

    can someone help me to get the link where to download adobe acrobat pro XI english/arabic version?

    for english:
    if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
    and activate with your serial.
    if you have a problem dl'g, you didn't follow all 7 steps.  the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

  • Hi there! I want to download Adobe Acrobat Pro 9 from the adobe website, but it doesn't seem available... does anyone know why?

    Hi there! I want to download Adobe Acrobat Pro 9 from the adobe website, but it doesn't seem available... does anyone know why?

    Hi Stephan Timmers,
    Please check the link below and download the required products.
    http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html
    http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
    Regards,
    Vinay

  • Need to download adobe acrobat pro 9 again

    Where do I go to download Adobe Acrobat pro 9?  I need to install on a new computer and have product key #. 

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Started to download Adobe Acrobat Pro. It's still downloading after 1.5 hrs??

    Started to download Adobe Acrobat Pro. It's still downloading after 1.5 hrs??

    terminate that download and restart.
    if you have a recurrent problem, use a different (wired) connection and/or a different browser and/or a download manager.

  • Can't Download Adobe Acrobat Pro XI on the computer.

    Whenever I try to download Adobe Acrobat, The following error message come up. Don't what to make of it . Please help. It only happens in one specific computer.
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example,  ERROR:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s)
    ----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------
    ERROR: Error 1935.An error occurred during the installation of assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}. HRESULT: 0x8007054F.
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1935.An error occurred during the installation of assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}. HRESULT: 0x8007054F.
    ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603

    Hi Gabriela,
    I see you're getting the 1603 error when you try to download Acrobat. Please try the solutions listed in this document: Error 1603: A fatal error occurred during installation.   You can ignore solutions 3, 7, and 8.
    Please let us know if that does the trick.
    Best,
    Sara

  • I  have downloaded Adobe Acrobat Pro Xi when I double click asked for pass word. done then it does nothing?

    I have downloaded Adobe Acrobat
    Pro XI, A disks appears on my Mac OS 10.10 desk top, I double click prompted for my password, entered then the ICON appears, double click apparently INSTALLER and NOTHING!

    Hi Suzanne Glasper,
    You are posting on acrobat.com online service forums.
    Kindly post this query in Acrobat forums:Acrobat
    Regards,
    Florence

  • Receive continual error messages after downloading Adobe Acrobat Pro; cannot open

    I had downloaded Adobe Acrobat XI Pro as a trial and it worked just fine. Just purchased it/upgraded as a subscription last week and I receive a "download completed successfully" message, but when trying to open, get an error message saying the program closed unexpectedly. I have uninstalled and reinstalled several times to receive the same message. Here is the error message I receive. What is the best way to get actual help from Adobe Acrobat XI Pro staff? I received an email from Sara Forsberg at Acrobat.com telling me to wait until my order was complete, and after a week it should certainly be complete by now - still same error message. Very frustrating given the cost of the program and that it is 100% useless so far. Need actual customer service at this point please.

    I suggest that you Contact Customer Care - click on the Still need help? button to chat with an agent.
    If you need more help from the forums, please post in the Acrobat forum; this is the forum for the Acrobat.com online service.

Maybe you are looking for