Trouble downloading from app store

i have trouble downloading new app from the app store. everytime the green  free  window is half size and it becomes grey and doesn't download anything.

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

  • Apps are not downloading from app store

    Hi i had a problem from app store the apps are not downloading from app store and the updates are also not downloading i had tried via wifi but also not downloading its showing waiting plzzz help mee

    Hi mallela,
    Thanks for visiting Apple Support Communities.
    If you're having trouble downloading apps from the App Store, make sure you've tried all the suggestions in this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If the steps in that article don't resolve your issue, try the steps in our iPhone assistant:
    http://www.apple.com/support/iphone/assistant/phone/
    Cheers,
    Jeremy

  • Everytime i try to download from app store it says there is some error please try to down load later

    everytime i try to download from app store it says there is some error please try to down load later

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

    I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

    Click here and ask the iTunes Store staff for assistance.
    (102938)

  • Hi ! i am using mac air i download from app store IDESKTOP when i open it its delete all my file and folder on my mac, hi ! i am using mac air i download from app store IDESKTOP when i open it its delete all my file and folder on my mac

    hi ! i am using mac air i download from app store IDESKTOP when i open it its delete all my file and folder on my mac, hi ! i am using mac air i download from app store IDESKTOP when i open it its delete all my file and folder on my mac

    Here you can contact the developer.
    (Notice, I'm posting this line only once. Not 4 times. )

  • Problem with ID and download from app store:computer or device could not be verified

    Hello.I have mac and i had one game from app store,but one day i couldnt open it,it ased me to ented my App ID and password,,,i did but it wrote to meYour device or computer could not be verified. Contact support for assistance. I allready chande my password and mad ned ID but nothing works.....the same problem.how can i download from app store again.thanks

    Try a forum more suited:
    https://discussions.apple.com/community/mac_app_store/using_mac_apple_store?view =discussions

  • I cant download from appstore. I made my apple Id but when I try to download from app store it says this id has not yet been used in itunes. what should I do?

    I cant download from appstore. I made my apple Id but when I try to download from app store it says this id has not yet been used in itunes. what should I do?

    Follow the on screen instructions to set up an iTunes account using your Apple ID.

  • I have a new mac mini I5 - I cannot find and copy Maverick onto a flash so that I can install on the other 7 iMacs - don't want to download from App store to each machine

    I have a new mac mini I5 - I cannot find and copy Maverick onto a flash so that I can install on the other 7 iMacs - don't want to download from App store to each machine - files too big
    Please assist

    You need to download it on one of the iMacs via App store but not install since after it installs the installation download gets deleted.
    After it is downloaded you can copy to a USB device. You can also make a bootable USB install device by:
    downloading and using DiskMaker X

  • My iPhone 4s cannot download from app store

    For a couple days now my iPhone 4s cannot download anything from the app store. I cannot download new apps or updates. It does not give me an error message or anything. It just shows the icon on my iPhone screen and it says waiting right underneath it; I've let it go on for a day and it never resolved anything. It was working fine before and now it doesn't. I have not changed any settings and I know my account is fine because my wife's iPhone is also setup to use my iCloud account and it works without problems. I donnot want to reset my iPhone as it is currently set up just the way I need it; both peronal and work stuff. It would be a pain in the rear if I had to reset everything. Any ideas?
    Thanks.

    Update to my post.
    I called customer Apple support and now my phone works without a problem.
    Here's what I had to do:
    Try resetting network connections. If that does not work go to next step below.
    Connect your iPhone to your computer
    Open iTunes (probably opens automatically)Back up your iPhone to your computer
    Restore iPhone to factory settings (this is what I did. you can skip this step if you're feeling lucky and go straight to the next step). Try to download from app store, if it works, your set; go to next step.Try right clicking on your iPhone an the left menu (iTunes) if you don't see the right options on your screen
    Restore iPhone from previous file (iTunes)
    My iPhone did not restore my downloaded apps, no worries, just go to bought apps on the app store/iTunes and download apps into iTunes. After that, just sync your iPhone to iTunes and your apps should be there.
    I hope that helps, that's what I had to do. I was able to reset my iPhone and all my settings to the way it was before restoring. I did not loose anything but it took about 2 hours.

  • I am from iran. i can not download from app store. iTune gives me such an error like this : you must download version 11.1 iTune and when i want to do that i can not.

    i am from iran. i can not download from app store. iTune gives me such an error like this : you must download version 11.1 iTune and when i want to do that i can not.

    Try Here  >  https://discussions.apple.com/thread/4074945?tstart=0

  • Hi. I have a problem with downloading from app store while last three days. An error did mot allow me to that. It's number is 1009.

    I have a problem with downloading from app store while last three days. An error does not allow me to take any app. The error number is 1009.

    Thats the ugliest code I've seen in a while and may be hampering your abilities to debug it. No offense - you have to start somewhere - think of it as somewhat constructive criticism.
    However, I cannot find any place where this is happening. Its happening on line 193.
    Also, this only happens when you try to move certain pieces to certain squaresThat might be a clue. Try printing out the indexes before line 193 and see what happens. Maybe use a debugger to step through your code.

  • Solution for iPad slow download from app store

    First, I have to clarify this is just my solution for the problem I encoutered. It may not work for you, but I think it's nice to post here for whoever needs it some day.
    I live in Sydney, using TPG as my home network provider. In order to use iMessage on my iPad, I followed the solution on this community to change to DNS to 8.8.8.8. And it works, which I thinks it's really odd and Apple never gives any explaination.
    But after I changed the DNS, downloading from the app store became really slow. My iPhone 4S can download the same app with the same network about 4 times faster than my iPad does. Initially, I thought this problem is caused by jail breaking. So I jailbroken my iPhone 4S as well (haha, this is what I learned from Apple-Think different), but the problem still. Turns out this problem is caused by the 8.8.8.8 DNS. so I changed the DNS back to my router domain, in my case 10.1.1.1 (for some people it may be 168.1.1.1), it become fast again. So you may try this way when you have the same slow download problem after change your dns to 8.8.8.8.
    I don't know why this works. I don't know why iPad needs to change the dns to use iMessage in Australia. And I don't know why download from app store become slow after the change. If you know the reason, please be kindly to tell me, I'd love to hear about it. Now I have to change my DNS back and forth to download apps quickly and use iMessage, if you have better solution for this issue, please be kindly to let me know as well. Good day mate.

    First, I have to clarify this is just my solution for the problem I encoutered. It may not work for you, but I think it's nice to post here for whoever needs it some day.
    I live in Sydney, using TPG as my home network provider. In order to use iMessage on my iPad, I followed the solution on this community to change to DNS to 8.8.8.8. And it works, which I thinks it's really odd and Apple never gives any explaination.
    But after I changed the DNS, downloading from the app store became really slow. My iPhone 4S can download the same app with the same network about 4 times faster than my iPad does. Initially, I thought this problem is caused by jail breaking. So I jailbroken my iPhone 4S as well (haha, this is what I learned from Apple-Think different), but the problem still. Turns out this problem is caused by the 8.8.8.8 DNS. so I changed the DNS back to my router domain, in my case 10.1.1.1 (for some people it may be 168.1.1.1), it become fast again. So you may try this way when you have the same slow download problem after change your dns to 8.8.8.8.
    I don't know why this works. I don't know why iPad needs to change the dns to use iMessage in Australia. And I don't know why download from app store become slow after the change. If you know the reason, please be kindly to tell me, I'd love to hear about it. Now I have to change my DNS back and forth to download apps quickly and use iMessage, if you have better solution for this issue, please be kindly to let me know as well. Good day mate.

  • HT4569 In case of lost internet connection during mountain lion download from app store, do i have to start over?

    In case of lost internet connection during mountain lion download from app store, do i have to start over?

    How do I speed this up.  I have a fast internet connection but this is obviously not right. 
    The speed of the downlaod is dependant on the speed of your Internet connection. "I have a fast Internet connection...," doesn't actually mean anything unless you provide some numbers.
    I have a cable Internet connection with 32 Mbps download speeds, but if you have DSL, you would probably be limited to 1.5 Mbps. Some would call both of these connections "fast," but obviously one is faster than the other.
    What is the speed of your Internet connection?? Don't say, "fast."
    Test it here: http://www.dslreports.com/speedtest?flash=1

  • Application downloaded from app store

    when i open system report i cheked for application report installed on my mac in that i see which apps i downloaded from app store are showing NO for they are from app store  on the report is it ok?

    To view apps downloaded from the App Store...
    Open the App Store then click Purcahases from the menu at the top of the window.
    All purchases from the Mac App and iTunes stores can be accessed by opening iTunes. From the iTunes menu bar top of your screen click Store > Sign In then enter your Apple ID and password. Then again click Store > View My Account, re enter your password.
    Then select Purchase History.

  • Mountain Lion downloaded from App store will not install. Downloaded TWICE it times out after 20 secs into install. Can't get any help!!! My Machine MacBook Pro  OS 10.6.8   Processor 2.66Ghz i

    Mountain Lion downloaded from App store on 11th and 12th June will not install. Downloaded TWICE it times out after 20 secs into install. Can't get any help!!! Going around in circles!!
    My Machine MacBook Pro  OS 10.6.8  
    Processor 2.66Ghz i7,
    4GB memory
    128GB solid state drive
    Purchased 2010

    Thanks very much for the advice. I trawled through the other answers on the site and it appears others had the same issue. I doubled the available space and the install went like clockwork... which is what one would norma;ly expect from Apple :-)
    Maybe Apple should have a ' definitely read me first' notice before a download takes place with CLEAR instructions to have more than the 6GB they indicate ofr the Mountain Lion download

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