Trouble downloading itunes 11.1 or higher
I am trying to update my iphone and my music on it. So when I plugged in my phone to my computer itunes came up and said "iphone" cannot be used because it requires itunes 11.1 or higher. ok so i went to the website and tried to download this version of itunes. and it got to almost the end and then it kept stopping and a box would come up saying that itunes.msi couldnt be found and i needed to find an alternate way to say the update? but im stuck i cant find it any where in my computer when i searched for itunes.msi in the search of the control panel. Any one know what i can do?
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Im trying to update my phone and music on my iphone butim
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it got to almost the end and then it kept stopping and a box would come up saying that itunes.msi couldnt be found
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
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I'm not sure where to go to take care of the problem.Hi yuiopyy,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
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http://support.apple.com/kb/TS5376
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http://www.apple.com/itunes/download/
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