Trouble downloading iTunes onto Windows 7

Having trouble downloading iTunes ont my daughters comouter.  Keeps coming up with a "BonJour Services Error".  Anyone have this issue and was able to resolve it.  I followed the instructions on the Apple site and still wasn't able to resolve it.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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Similar Messages

  • I am having trouble downloading itunes onto my computer

    i am having trouble downloading itunes onto my computer

    ... doublechecking to see if I'm reading your tags right, Sexy ... are you getting an error 2 when you go to launch iTunes after the install?
    If so, is it saying that Apple Application Support cannot be found?
    What Windows OS are you using? XP, Vista or 7?

  • On downloading iTunes onto windows 7 version, I get error 7 shown, stating it is windows 127 error fault

    I have tried to download iTunes onto my computer using Windows 7 Home Premium version, however, each time I have tried, when it says it has been successfully installed, when I click to start it, it shows an error code, ( error7, windows error code 127) IT ASKS YOU TO RE-INSTALL ITunes, & I HAVE DONE THIS SEVERAL TIMES WITHOUT SUCCESS!!            I am really getting fed up about this situation!
    What can I do further?
    I have checked that .NET 4.5.1 is correct & it is installed OK, so what is stopping it installing properly, even though it says it has installed correctly, I still get the error code when trying to start iTunes.
    This has happened on different days over the past Month, I give up for awhile, then try it again, but to no avail, what can I do now please?
    Peter.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Errors when downloading iTunes onto Windows 8

    Trying to download iTunes onto new Windows 8 computer (Dell). Once I choose a destination folder and hit "install" it stops within a few seconds saying there was an error (doesn't say what kind of error), and to try again. I have tried 8 million times (...minus a few, maybe). Any suggestions?

    Sorry I seemed to have clicked something without knowing,, meant to say that the download does not start at all, is there a reason.
    I have an id etc and have moved to a new operating ststem , its a nightmare!

  • Trouble downloading itunes onto new laptop

    Hi guys, I've been trying to download iTunes onto a new HP Pavillion g6 notebook with Windows 7 Home premium.
    It never seems to work and the main dialog box I get says
    Service 'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start system services.
    Also another dialog box says
    Apple Application Support was not found. Error 2 (Windows error 2)
    I'm wondering what I need to do now?
    Thank you for any help

    Where do you typically find the library.xml file? I cannot seem to find it on my old hard drive. I have looked under iTunes. If you could point me in the right direction that would be great.

  • Im having a bit of trouble downloading itunes for windows 8 and i dont know why! Please help!!

    Im Having trouble DL iTunes for Windows 8 using internet explorer. It DLs but then I get nothing. I go into my DL folder and its there, i click on it, shows its trying to do something and again nothing pops up. Am I doing something wrong???

    See the further information section in Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Cannot download Itunes onto Windows.....

    I have tried numerous times to download itunes onto my computer. I go to download... hit button and then it says you have successfully downloaded itunes but I haven't as I can not find it anywhere on my computer. There is a bar that pops uptop but doesn't show long enough for me to see what it requires. Does anyone know what that bar says or what is wrong....
    Thanks for any help..
    Lady

    Your browser's security settings need to be set to allow the loading of iframes from foreign servers.
    (34054)

  • I am having trouble downloading itunes onto my toshiba computer

    I am having trouble downloading my itunes onto my computer. Whenever I try it says it had an error downloading the apple mobile device. Im really bad with computers, so any help is greatly appreciated. Thanks!!

    Hey klsygray,
    From how you describe the issue, it sounds more like an installation issue. For those types of issues, take a look at the article below to walk you through updating your version of Windows as well as trying to download iTunes from iTunes website if you are using the Software Update option. 
    If you can't install or update iTunes for Windows
    https://support.apple.com/en-us/HT201454
    Take care,
    -Norm G. 

  • Trouble installing itunes onto Windows 8 laptop

    Hi, I'm having issues installing itunes onto my windows 8 laptop. It downloaded fine, eventually after I found the right folder! But when I go to open the setup file it doesn't do anything. I looked in the task manager and saw the itunes installer was actually there but still not doing anything?? I've tryed running it as an administrator, deleting it all and starting again etc. Running out of ideas as I'm at the limit of my knowledge, any help would be great.

    Hmmmm.
    Any better luck if you try a manual uninstall of the GEAR drivers prior to the iTunes install?
    For a link to instructions, see solution 3 from the following document:
    iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
    (Fingers crossed they've got Windows 8 instructions up now.)

  • I'm having trouble downloading iTunes to Windows 8!

    So I click download iTunes, and then it asks me where I want to save the setup file and I click save, and then usually it appears in my downloads file and I can double click on it and then it says run, save, or cancel. This time after I clicked save, the file doesn't even appear in my dowloads file. I deleted all of the Apple files before I tried to reinstall it and it still doesn't work. Can someone please help me!?!?

    See the further information section in Troubleshooting issues with iTunes for Windows updates.
    tt2

  • I am having trouble downloading itunes on windows 8 computer

    attempting to download iTunes and i get popups from attempting
    why isnt it working on my computer

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • TS3212 How can I download itunes with Windows 8?

    Having trouble downloading itunes onto my laptop.  I have Windows 8 and it is not letting me download onto my laptop.  Whgat should I do?

    At the very end, I get the message that I don't have "Apple Support Application".
    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • When downloading itunes onto my windows 7 pc I get the following error message "this installation package could not be opened verify that the package exists and that you can access it"

    I am having trouble downloading Itune, icloud etc onto my Windows 7 PC and keep getting the following error message "this installation pack could not be opened, verify that the package exists and that you can access it"

    tried downloading the quicktime installer, I get the same message with it too

  • I downloaded iTunes onto my laptop and kept getting an Apple Application error so I also downloaded that and now I'm getting a Procedure Entry Point error as well as Error 7 (Windows Error 127) and I have no clue what to do. Can anyone help me?

    I downloaded iTunes onto my laptop and was getting an Apple Application Support error so I downloaded that and now I'm getting a Procedure Entry Point and Error 7 (Windows Error 127) messages. I have no clue how to go about fixing whatever the problem is...can anyone help me?

    iTunes.exe - Entry Point Not Found
    The procedure entry point
    AVCFAssetCreatWithByteStreamAndOptions could not be located in the dynamic link library AVFoundationCF.dll.
    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. If you're using Vista or 7,now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
    If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
    Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

  • TS1717 Trying to download iTunes onto PC installed with windows vista. Download keeps getting to 99% with 1 second remaining and then freezes / does nothing? Any help appreciated.

    Trying to download itunes onto PC installed with windows vista. Download keeps getting to 99% with 1 second remaining and then freezes / does nothing? Any help appreciated.

    I solved the problem! The updates orignally were downloaded to the C: drive of the server. I've since moved them to the E: drive and for some reason the Content folder in IIS didn't change the file path to the new WSUScontent folder.
    The root cause for this was failing to use the UTILITY designed for this very purpose.
    I edited the virtual directory settings in IIS and was able to put the correct path in.
    You still need to use the UTILITY.. to fix all the other stuff you're still missing.
    In the %ProgramFiles%\Update Services\Tools folder...
    WSUSUTIL MOVECONTENT E:\WSUS E:\WSUS\MoveContent.LOG -SKIPCOPY
    This problem was caused by moving the WSUS updates to a different local drive.
    No. This problem was caused by IMPROPERLY moving the WSUS updates to a different local drive.
    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

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