Trouble downloading library ebooks.

When I attempt to download a public library ebook to my dell notebook with the Adobe Digital Edition 2.0 installed, I get the following Adobe diagnostic:" Adobe Reader could not open (library file) because it is either a not supported file or because the file has been damaged." What am I doing wrong? [email address removed]

This is the Adobe Reader forum. The Digital Editions one is here:
http://forums.adobe.com/community/adobe_digital_editions

Similar Messages

  • Unable to download library ebooks to Adobe Digital Editions....

    I have always been able to do this. Have not used it for a couple months and now after downloading the library ebook, the book does not show on the ADE "screen". How can I fix this? I miss my library books! TIA

    I was having the same problem with the same error message which was quite frustrating, but I finally got it to work. Trying another browser did not work, trying to remove and reinstall the software did not work either. What finally worked was deauthorizing the computer and then authorizing it again. However, that was not so simple as every time I tried within Digital Editions it would not let me, kept giving me a message saying 'try again sometime later'. So, then I typed in something like 'can't deauthorize computer' and that is where things started working. Someone left instructions for deauthorizing on another post which I have pasted below for your convenience. Once I went through these steps I went back to digital editions, authorized the computer, and I was finally able to download my library books - was quite a frustrating process!
    If due to some reason, you are unable to deauthorize ADE, follow the below steps:
    Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    ADE will be deauthorized now.
    Now Authorize ADE again.
    Windows:
    Choose Start > Run.
    In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    In the left pane of the Registry Editor, locate the following registry key:
    HKEY_CURRENT_USER\Software\Adobe\Adept
    Right-click the Adept key and choose Delete.
    In the Confirm Key Delete dialog, click OK.
    Your authorization will be deleted.
    ADE will be deauthorized now.
    Now Authorize ADE again.

  • Error message when attempting to download library ebooks

    I have encountered a problem downloading ebooks recently. I get an error message
    E_AUTH_BAD_DEVICE_KEY_OR_PKCS12.
    I am able to open the books and read them on my PC but can't download them and move them into my Nook.

    Hi there,
         Install the latest update of Adobe Application Manager from the below link:
    http://www.adobe.com/applicationmanagerpatch/
    Regards,
    Jairaj

  • I AM HAVING TROUBLE DOWNLOADING BOOKS FROM THE LIBRARY TO ADOBE DIGITAL EDITIONS 2.0

    I AM HAVING TROUBLE DOWNLOADING LIBRARY BOOKS TO ADOBE DIGITAL EDITIONS 2.0

    You need to be a little more specific about what trouble you are having. 
    ADE2.0 is a load of junk, but it can usually download library books ok.
    Some suggestsions meanwhile ....
    Have you specifically registered your copy of ADE with your Adobe ID?
    Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
    Unfortunately, it often then gives misleading error messages about what is wrong.
    Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).
    Restart ADE, and then reauthorize with your Adobe ID.
    There are lots of bugs in ADE2.0.  Try replacing ADE2.0 with the older but more reliable v1.7.2.
    (You can have them both installed at once if you like.)
    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

  • Can't download library books to my ADE, v. 3.0 from Mac OS X, with Yosemite download

    i have a Mac OS X 10 w. Yosemite download.  am having trouble downloading library books to ADE, v. 3.0, which i would then like to transfer to my Simple touch Nook.  I noticed that the authorization is for a DRM but the books are ACSM.  should i change the computer authorization and if so, how do i do this? 

    Thank you.  I did find a book that i had checked out from the library in the documents file.  however, the book wants to open in iBooks.  i want the book to go to my Simple Touch Nook and i thought that i could only do that through ADE, v. 3, which i have downloaded (several times).  however i can’t get the library books to download or go to ADE anymore.  I reauthorized the computer, using  an Overdrive authorization, but i still can’t get books to download to ADE.  i believe that before all this trouble, i had an ADE authorization.  I was wondering if i should de-authorize the computer (but don’t know how to do that) and re-insert an ADE authorization.  (but of course i don’t really know how to do that either).  i have spent so much time one this matter that i can’t remember what i’ve done.  Nook and Apple say that this is an ADE problem, and i have reviewed the discussions in the Forums, but so far i haven’t found anything exactly on point — or perhaps i just don’t recognize an answer that is staring me in the face.

  • Have trouble downloading ebook to kobo using adobe digital 3

    I am having trouble downloading ebooks to my Adobe Digital edition 3.  I'm on a PC it does not matter what I try to download either from local library web site or I even try the how to on the adobe web site and I get the same message. Which is Adobe Reader could not open URLLink.acsm because either not a supported file type or because the file as been damaged. (example it was sent as an email attachment and wasn't correctly decoded)  - However I can download the ebook at the local library then transfer them to my Kobo Glo reader

    this is more than possible:
    -download the acsm file
    open in adobe digital editions (the epub will now appear in my documents -> my digital editions
    download free programme called CALIBRE 
    import epub from my digital editions into calibre 
    click connect/share 
    choose folder option and browse to your playbook (either wifi or usb)
    now select the book and hit sent to device 
    download any epub reader from app world enjoy  free books from your library
    hope this helps! 

  • Download unsuccessful message when I try to download an ebook to my PRS-T3 from Kobo or public library.

    I bought a new PRS-T3, installed all the new software using the new Reader for PC software on my Windows-7 system. I can sideload ebooks from my PC to the PRS-T3, but I can't download ebooks directly to the PRS-T3 via my home wifi connection. When I try, I get a 'Download unsuccessful' message, but no details about why it was unsuccessful. All the settings look fine to me, but I can't seem to download any ebooks. Anyone have a solution to this problem?

    Well... here I am making the 1st reply to my own entry about this problem.
    Sadly, I don't have a resolution to the problem, and the problem persists.
    For anyone who does find their way here, and might be interested... I did receive an email from the Sony "post-sales support" people, with some kind of "canned" response. It was obvious from the text that they had not read, or perhaps did not understand the details I provided in the email I had sent them. Their email suggested installing the latest updates (I had already told them this had been done) and some other equally helpful things. The final suggestion was to phone their customer services team. I did this, but the people I talked to were not "technical", and could only go down their list of trouble shooting things, such as a request to turn off the wifi router and turn it back on again. They could not provide any explanation of the 'Download Unsuccessful' message, or suggest anything to obtain more details about the failure. However, they have "escalated" my problem to the next stage, and now I'm waiting for someone to ring and tell me what is required to have my PRS-T3 repaired.
    Sorry if you were hoping for an answer to this problem. I suspect the answer is a replacement PRS-T3, or a Kindle.

  • Why is Adobe Digital Editions unable to download an ebook from my local library?

    Adobe Digital Editions will not let me download an ebook from my local library.  Have done this many times in the past but now it won't let me.  Why?

    This is the Reader forum. The Digital Editions one is here:
    http://forums.adobe.com/community/adobe_digital_editions

  • I have a macbook pro and I downloaded an ebook from the library, it is zipped and I cannot unzip. Downloaded software such unarchiver, no go. please help.

    I cannot open a zip file on my macbook pro, it is a download from the public library(ebook) I tried to download unarchive and others like it and no dice. Please can someone help me, I need step by step instructions, still learning on my mac. Thanks so much:)

    Download StuffIt Expander.  It's free!

  • I'm using ADE with a Mac and have successfully downloaded library books for a few years; suddenly today the books are downloading to the Finder but do not show up in ADE so that they can be put on my Nook.

    Is anyone suddenly having trouble using Adobe Digital Editions on a Mac to download library books?  I have been using this to load books on to my Nook and suddenly, out of nowhere, everything is downloading to the Finder app.  ADE pops up like it always has when I download from the library website, but the book does not show up there.
    Has something changed?

    1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
    2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
    tt2

  • Can't get library ebooks to load to ADE on Mac

    My wife has a Nook and I downloaded ADE to our Mac so she can download library books. Originally I thought it didn't matter what Adobe ID was used to set up ADE on the Mac. I found out it does with the Nook. The library book downloaded to ADE but it would not transfer to the Nook. So I deleted ADE and had my wife set up an Adobe ID. Then reinstalled ADE and Authorized using my wife's Adobe ID. Then we tried downloading the library book again but ADE would not accept the book. Fast forward to today when we tried again.
    1. When ADE comes up on the Mac the following dialog box appears with this message—One or more downloads are not finished. Do you want to resume pending tasks? Cancel or OK
    2. When clicking OK another dialog box comes up with this message—Error getting license. License server communication problem. E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER.
    3. When I click OK the dialog box disappears.
    I have tried dragging the book from the download folder to ADE and it bounces back every time. So there is some incompatibility going on some where. Are there any ideas what I should do?
    Johnboy5010
    PS. I clicked on cancel in the first dialog box and it doesn't show again but the book still will not drag and drop into ADE.
    Message was edited by: Johnboy5010
    I dug around the Adobe website and found some release notes for ADE 1.7.2. In the notes it stated that Safari needed to be able to recognize the .acsm file. The automatic recognition had been removed in Safari, and the notes gave a link to a blog. In the blog discussion it had a sample file to add to the User/Library/Preferences. I downloaded that file, opened it, and added the .ascm to the list. I went back and downloaded yet another copy of the library ebook. With ADE open on the iMac I just clicked once on on the book in the download folder and it zapped into the ADE app. So I immediately got my wife's Nook and successfully transfered the file. So once I wiped more blood from my eyes from having beaten my head on that brick wall, I double click on a file of the book on my desktop. It too went into ADE. (I deleted that copy.) So apparently just clicking or double clicking the file after downloading will put it into ADE. Someone pass the bandaid box please.

    but it still no songs appear on my ipod.
    Hi,
    Welcome to Apple Discussions
    Symptom
    One or more of the following occurs:
    iPod does not show up in iTunes or as disk in Windows Explorer
    iPod does not show up as disk in Windows Explorer (even though disk mode is enabled on the iPod)
    iTunes and Windows Explorer report the wrong amount of available space on iPod
    No songs appear on the iPod after an apparently successful update from iTunes
    Music copied to mapped network drive instead of iPod
    Then read this link:
    Strange iPod behavior when Windows confuses iPod with network drive
    Regards
    Colin R.

  • Having trouble downloading itunes on my computer. i keep getting a error message that reads: apple sync notifier.exe- entry point not found.

    Hello, can anyone help me out there? Im having trouble downloading itunes on my computer.
    Ikeep getting a error message reading:
    #1  applesyncnotifer.exe- entry point not found.
    #2  the procedure entry point sqlite3-wal-checkpoint could not be located in the dynamic link library. sqlite3.d11.
    #3  service 'apple mobile device' (apple mobile device)
          failed to start. Verify that you have sufficient privileges to start system services.

    With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
    Copy the SQLite3.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
    Restart the programme all should be well
    In case that your OS is (64 bit)
    1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    2. Copy file "SQLite3.dll"
    3. Now paste it in the folder  C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
    4. Restart the programme, it should not display that message, it should be clear.
    Good Luck

  • How can i download an ebook to my ipad when i don't have wifi but have direct connect to internet ?

    how can I download an ebook to my ipad when i don't have wifi and only a direct connection to the internet?

    I always do my Rentals with the itunes program on the computer.
    Make rental from itunes store. It will show in movies under library, DO NOT click to play it. Plug in the device to the computer. Click the name of the device on left. Click on movies. There is an  option to copy to the device. Sync. obviously you still need space on ipad to put rental but you can have it take computers hard drive space until you need it.

  • HT201272 I'm having trouble downloading a previously purchase song to my iCloud so I can access it from another device.  The iCloud download button is not there.  Help?

    I'm having trouble downloading a previously purchase song to my iCloud so I can access it from another device.  The iCloud download button is not there.  Help?

    I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
    And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
    And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/

  • I am having trouble downloading a purchased movie from ITunes Help

    I am having trouble downloading a purchased movie from I tunes It keeps telling me there is an error and to tap and try again but all fails Help

    I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
    And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
    And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/

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