Trouble downloading Mountain Lion

I am running OS 10.6.8 and need to download Keynote onto my machine. I tried to do this and was told that I needed OS 10.7 in order to run it. I then tried to download Mountain Lion onto my machine. Im currently running OS 10.6.8 on an imac. i purchased it in the app store and when I try to download it it tells me it cant be downloaded, check your internet connection. My internet is fine and i cant seem to solve the problem. can you help please

First, look under the Purchases tab in the Mac App Store - do you see Mountain Lion listed? If so, try downloading it again.
If you find that you absolutely cannot download your Purchase of Mountain Lion, get in touch with the Mac App Store Support team -> http://www.apple.com/support/mac/app-store/.
Good luck,
Clinton
EDIT: You may need to restart your computer before you try the above.
Message was edited by: clintonfrombirmingham

Similar Messages

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  • I can't download mountain lion, I get the following message "could not complete your purchase, can't verify the file, it may be damaged or unsigned" ? what do i have to do ?

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    ntroduced
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    Discontinued
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    Model Identifier
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    Model Number
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