Trouble downloading purchased Photoshop Elements 9.0

I purchased Adobe Photoshop Elements 9.0 and want to re-download it on a new laptop. Even though this is now an older version, it is still available under my "orders" page for me to download. However, when I click on the download tab, it takes me to an Adobe.com Site Requirements page, telling me that I may not have all of the requirements to download???? I have Internet Explorer 10 and the latest Adobe Flash, but still can't get past this page to download my purchased product.

Hi grademacher
Download photoshop elements 9 from the below link : http://prodesigntools.com/photoshop-elements-9-and-premiere-elements-9-are-out-pse9-pre9.h tml

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Trouble downloading Adobe Photoshop Elements

I'm trying to download my purchased Adobe Photoshop Elements to my Mac, but had bad internet connection at that time, so I had to re-try several times. After some tries, the site tells me I've exceeded the number of times allowed to download. The thing is, I have not downloaded the product yet. How can I download?
Would appreciate your help. Thanks!

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 12:
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

Downloading trial Photoshop Elements 12

I am having trouble downloading the Photoshop Elements 12 trial. (If it is ok, then I intend to upgrade from my previous v4.0 version)
I have OSX 10.8.5 on an iMac. This morning I am using Chrome Version 30.0.1599.66. (I think that I used Safari yesterday)
Yesterday during the download process (4mins to go) I had a power failure. Repeating the download, 'extracting' was left running overnight and this morning I cancelled it and tried again. I performed an uninstall, deleted the old .dmg files and started for a third time.
It offered to install it in my Applications folder but, having read some error notices, I changed this to Desktop
I then experienced the following message:
The following disk images could not be opened
Photoshop Elements 12 error -4960
Extracting seems to be in progress
Please advise

Hi Pete,
I found these instructions in another thread:http://forums.adobe.com/message/4370247#4370247
<<<<<
If the download is completed in the Adobe Download Assistant you can temporarily turn off the feature to verify the checksum. The following steps will allow you to temporarily disable this feature:
Open the Disk Utility located in Applications/Utilities
Go under the Disk Utility menu and select preferences
Deselect the option to verify checksums
Try mounting your DMG file
I would recommend turning this feature back on though after the installation is complete. Also if you notice this happening on additional files it can indicate a problem with your Internet connection.
>>>>>
Alternatively,
After clicking the .dmg file, simply click "SKIP" to avoid extraction issues.
Please let us know if this helps.
-Shikha

I have just purchased photoshop elements and premiere package. I tried to download them but it tells me the serial numbers are inapplicable. I notice the platform says windows and I am using a mac book pro. It didn't give me an option when purchasing. wh

I purchased Photoshop Elements and Premiere package today. I have been trying to download them but it tells me the serial numbers are inapplicable. I am using a mac book pro and I have just noticed that the platform in my receipt says 'win" . I don't remember being given an option for mac or windows when purchasing. what can i do now?

Return, cancel, or exchange an Adobe order

I purchased Photoshop elements and it downloaded in Pc and I have a mac. I downloaded the trial version of mac and put in my serial number but it doesn't recognize it. what to do.

I purchased Photoshop elements and it downloaded in Pc and I have a mac. I downloaded the trial version of mac and put in my serial number but it doesn't recognize it. what to do.?

Get a refund from where you bought and buy the correct version

I purchased photoshop elements and i am having all the problems in the world installing it.... first the link in the emails were errors and secondly i have downloaded and installed multiple times and it says my serial number from the email i received is i

I purchased photoshop elements and i am having all the problems in the world installing it.... first the link in the emails were errors and secondly i have downloaded and installed multiple times and it says my serial number from the email i received is incorrect.... please help

Ok, since this forum is for Photoshop Standard and Photoshop Extended, we don't know much about Photoshop Elements. There is a Photoshop Elements forum and I'll link it for you since they best know how to field your questions.
Photoshop Elements
Good luck on it!
Gene

Am new to mac. Just purchased downloaded adobe photoshop elements and in order to open it, it wants a serial number. I downloaded it, so I don't have a redemtion number or a serial number. Obviously I am missing something; however I really do want to t

Am new to Mac. Downloaded Adobe Photoshop Elements and am trying to open it but they want a redemption code and a serial number. Since I downloaded it I don't have either of those but apparently I am missing something because I can't use it unless I enter that info and I don't know where to find it. Can you please help me figure this out. If I purchased the software I would have the serial number but as I said, I purchased and downloaded. Marianne

Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
-and https://forums.adobe.com/thread/1572504
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

Purchased photoshop elements 11, worked after downloading but will not open now.

I purchased photoshop elements 11and it worked after the intial download, however when I click on the icon now nothing happens.

What OS you are on?
If it is Windows then please ensure there is no PhotoshopElements process running in the background.
Launch Task Manager > Processes tab and stop if there is any process running for Photoshop Elements.
Restart the application again.

How do I download previously purchased Photoshop Elements 11 and 12 to new laptop?

I received a new Toshiba Satellite Touchscreen laptop for Christmas and I want to download my previously purchased Photoshop Elements 11 and 12. I need help and/or instructions on how to do this on my new Windows 8 OS as I tried and had to uninstall the programs. Your help will be most appreciated!!!

If you originally downloaded the applications you might find links to do that again via your Adobe account online. Beyond that, here are some link where you can download the trial versions and use your serial number to activate to full use.
For the prodesigntools links be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 11:
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
Photoshop/Premiere Elements 12:
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us

I purchased photoshop Elements 12, downloaded it and I can't find the icon on my Mac.

I purchased Photoshop Elements 12, downloaded the dmg version, and I cant find the icon on my Mac.

Go to
/Applications/Adobe Photoshop Elements 12/Support Files
and double click on the
Adobe Photoshop Elements Editor.app
then to keep the ps 12 editor icon in the dock so you can start it from there, right click on the pse 12 icon in the dock and under Options, click Keep in Dock

I just purchased and downloaded Adobe Photoshop Elements 10 to my new Mac but can't open it. i

I just purchased and downloaded Adope Photoshop Elements 10 to my new Mac. I cannot find, and cannot open, the program.

Well, it should be in your downloads folder. If it's really not anywhere, I would try downloading the trial, where it's easier to figure out which is the correct file, and you can enter your serial number into that, same as into the purchased download.

Every time I try to download Adobe Photoshop Elements 13 after purchasing, I get a page that says 'Access Denied'.

After purchasing Adobe Photoshop Elements 13 I go to download the product and receive a link to a page that say 'Access Denied'. This happens when I try to download the trial, use the Akami downloader, and when I try to download the file directly. Any suggestions on fixing the problem?

If you are still facing any issues, I would suggest you to download the product using below link
https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&promoid=3tv 2_43T
Once you have clicked on download, it download Adobe download assistand and From there you can download Adobe Photoshop Elements 13 and install it with your serial number.

Purchased Photoshop Elements 13 and it won't download. Says it's not a supported file type or the file is damaged. What do I do???

Purchased Photoshop Elements 13 and it won't download. Says it's not a supported file type or the file is damaged. What do I do???

I think you should ask in the Digital Editions forum, Adobe Digital Editions

I have a PC with Windows 8. I purchased Photoshop Elements 13 with Premiere Elements 13 Feb 9. I think I downloaded both today (each took about 15 minutes to download). Each appeared to have two components. When I attempted to run the exc piece, I rec

I have a PC with Windows 8. I purchased Photoshop Elements 13 with Premiere Elements 13 Feb 9. I think I downloaded both today (each took about 15 minutes to download). Each appeared to have two components. When I attempted to run the exc piece, I received an error message. I don't know what to do next?

if the error message was about a missing archive, you need to place both the exe and 7z files in the same directory for photoshop elements. and then do the same for premiere elements.
then click the exe in each directory.

I purchase photoshop element 12 and Premiere at Office Depot. The program came in a software download card. I get error saying not vaild. anyone else had this issue?

I purchase photoshop element 12 and Premiere at Office Depot. The program came in a software download card. I get error saying not vaild. anyone else had this issue?

I just bought Elements 12 at Best Buy & I'm having the same problem. My serial number retrieval redemption code is invalid every time I type it in...I'm VERY FRUSTRATED!

Trouble downloading purchased Photoshop Elements 9.0

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