Trouble Downloading The iPod Software, Error 1418, Error 1348

My iPod every so often crashes and erases my Music and Videos. Prompts me to "Connect to your computer Use iTunes to restore". I come home from school, I hope on my computer and connect the USB to my iPod open iTunes click the restore button, Ask me if im sure I want to restore and all that other stuff. After I clicked the second restore it tells me that it can't download the software from my iPod.

See: Error 1415/1417/1418/1428 when restoring any iPod using iTunes 7 or later.
Also, some people have had success trying the fix mentioned here.
Error 1418.

Similar Messages

  • Restore error message: "There was a problem downloading the iPod software"

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      Windows XP  

    Hi BigIRv,
    Actually, a "requested resource" error message (which I believe you are getting) most of the time has to do with iTunes having a problem with connecting to your iPod, rather than the iPod software update server (although a more rare possibility of this error message could occur in that sense).
    See my post here, which contains a couple of things to try if you have that error message:
    http://discussions.apple.com/thread.jspa?messageID=4741036&#4741036
    -Kylene

  • Possible fix for "problem downloading the IPOD software.." error

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    Is this any helps?
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  • Downloading the ipod software

    i think this is stupid that we have to go online and download the software from the Internet... why doesn't it come with the software. my first i tunes for my ipod nano did but i have upgrading to a new one and it didn't come with a software disc
    Message was edited by: Host

    im just saying that it should come with the software cd instead of downloading it from the Internet. i can't access the Internet so i have borrow my friends computer which i im not alowed to download things on. i just brought my new ipod which i think it should of come with the software..
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  • Problems with downloading the ipod software...please help!

    I am trying to reinstall my ipod software through the CD that was sent to me however, whenever I'm trying to do so, a window pops up saying the following: 1607: Unable to install InstallShield Scripting Runtime. Now I have no idea what that means and I havent dont anything different to my computer since the last time I had the software on my computer. Can someone help a girl out?? Thanks!
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  • Problem downloading the iPod sofware?

    Hey guys.
    Thanks in advance for any reply I may get to this plee for help!
    I have a 40gb click wheel iPod.
    I was trying to restore my iPod to factory settings. I downloaded iTunes 7, and went to restore my iPod.
    I hit restore, and it comes up, Are you sure?
    I hit restore, and an error comes up. It says as follows:
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    Ack! What do I do? I need this iPod restored.
    Thank you so much for any help in advance once again.
    mysticsky

    http://docs.info.apple.com/article.html?artnum=304309

  • Trying to restore, but iTunes can't find the iPod software

    iTunes tells me my iPod is "corrupted" and needs to be re-set to factory settings. When I click the "Restore" button, I get an iTunes error box that says "There was a problem downloading the iPod software for the iPod "iPod". The requested resources was not found". I don't know what to do from here.
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    The iPod was working fine a few weeks ago, but when the iPod froze up, my son tried to re-set it and ended up erasing everyting. It has been stuck in this mode ever since then.
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    I was able to find an answer by looking at a reply to another user's question. The first step (described in my first posting) was to get Windows to recognize the "corrupted" iPod as a drive. This require me to make a change in the device manager for Windows. Here's the article: http://docs.info.apple.com/article.html?artnum=301343 This fixed the first problem so that Windows started recognizing the iPod as an unidentified drive.
    Next, I needed to reformat the drive. This is where the help from the other posting came in handy. I had to go into "My Computer" and select the iPod "drive". Then, I clicked on "File" and "Format". I deselected both quick format and enable compression and let Windows reformat the drive. After this, iTunes was able to recognize the drive the next time I opened the program. iTunes then prompted me to restore the drive to factory settings and it worked perfectly. I hope this will be helpful to someone else. Good luck!

  • I am having iPod classic 120GB Serial Number:8K913VF:2C7 I have tried a newer version of the iPod software is available (version 2.0.1). To update my iPod but it is showing error iPod : Cannot restore or update in iTunes with error 1415, 1417, 1418,1428,1

    I am having iPod classic 120GB Serial Number:8K913VF:2C7
    I have tried a newer version of the iPod software is available (version 2.0.1). To update my iPod but it is showing error iPod : Cannot restore or update in iTunes with error 1415, 1417, 1418,1428,1429, 1430, 1436, or 1439.
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    I have had this problem with Windows 7 and iTunes updates for some time. Each time it takes hours to solve but with the over the air upgrade to IOS6 on my iPhone and iPad, I was determined to solve and remember what I did, So here it is:
    http://www.care4pcs.co.uk/2012/09/pear-shaped-apple-ios-6-for-iphone-ipad.html
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  • Unable to Retore!  Error -48 Problem downloading the iPhone software

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    Before you 'restore', you may wish to read this article:
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    It addresses that error for the ipod. I myself might play around with the time zones first before I try restoring -- are they the same in the mac and the iphone? -- maybe temporarily switch to Pacific and see if the problem goes away.
    You can also search for that error by putting it in quotes: "(-48)". You will get hits for the number 48 too.
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    iPhone 1                                       iOS 3.1.3
    iPhone 3G                                    iOS 4.2.1
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    iPhone 4S                                    iOS 6.1
    iPhone 5                                       iOS 6.1
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    iPod Touch 2                               iOS 4.2.1
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    iPad 1                                           iOS 5.1.1
    iPad 2                                           iOS 6.1
    iPad 3                                           iOS 6.1
    iPad 4                                           iOS 6.1
    iPad Mini                                      iOS 6.1
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       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
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         then you will see a gray screen with a message saying your are up to date.
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            1. iOS - Unable to update or restore
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  • HT201210 Trying to restore ipod and keep on getting error message: the ipod software update server could not be contacted. the network connection was reset

    Hello can someone please help? Trying to restore ipod and I keep on getting error message: The IPod software update server could not be contacted. The network connection was reset. Make sure your network is active and try again.

    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • I downloaded the icloud software on my computer in order to sync calendars and contacts using Windows 2007, but I keep getting an error message when trying to sync my icloud and Outlook calenders - can anyone help with this?

    I downloaded the icloud software on my computer in order to sync calenders and contacts using Windows 2007, but I keep getting an error message when trying to sync my icloud and Outlook calendars.  I downloaded it for the first time a month ago and  had it working but it stopped syncing, so I deinstalled the iCloud software and reinstalled, but keep getting the error message "Your setup couldn't be started because of an unexpected error.  What do I do now?  Can anyone help with this?

    Hello easbda,
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    iCloud: Troubleshooting iCloud Calendar
    http://support.apple.com/kb/ts3999
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I am having a lot of trouble downloading itunes.My latest error message is that MediaToolbox.dll is missing. I have been trying to fix this for three days now .And it all started with the last update .Can anyone help?

    I am having a lot of trouble downloading itunes.My latest error message is that MediaToolbox.dll is missing. I have been trying to fix this for three days now .And it all started with the last update .Can anyone help?

    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
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