Trouble getting CS6 upgrade to recognize my serial number

I bought a new iMac today and prepared to load my new CS6 software from the upgrade package I bought. I deactivated my old CS3 software on my other computer. But it still won't allow the installation to go through--won't recogize the serial numbers (old #s from the CS3 package). Is there something I'm missing? On a deadline with a project and would appreciate any suggestions. Do I have to install the old CS3 on this new machine, and then run the CS6 upgrade disc to install correctly?

The other issue is when did you buy the upgrade? Your CS3 serial number may simply be ineligible.
The window for upgrading from CS3 and CS4 to CS6 closed on 31 Dec 2012.
Since 1 Jan 2013, the only products which now qualify for an upgrade to CS6 are CS5/CS5.5
http://www.adobe.com/products/creativesuite/design-web-premium/buying-guide-upgrades.html

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How do I get CS5 upgrade to recognize CS2 serial number

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Found the answer -- http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html
Contact Adobe Support for unlocking
If you can't resolve the issue, an Adobe Support agent can help. Adobe Support uses a process called unlocking to bypass the Serial Number Upgrade screen.
Important: Adobe Support cannot unlock your serial number until they verify that you qualify for the upgrade. When you contact Adobe Support, be at your computer to complete the following upgrade verification workflow.
Chat with an agent
Click Chat Now, above, to contact an Adobe Support agent.
Do one of the following in the Serial Number Upgrade screen:
Windows: Press Ctrl+Shift and then double-click.
Mac OS: Press Command+Shift and then double-click.
The Upgrade Code window appears.
Read the Challenge Code to the Adobe Support agent.
I was able to get the unlock code by chatting with an agent -- almost 2 hours but have the product CS5.5 Design Premium installed and it now shows as registered in my account. Thank you for your help

Have CS5 Master Collection and CS6 Master upgrade won't recognize CS5 Serial Number

No way to talk to adobe. Web site says the upgrade should work but it does not recognize the CS5 Master Serials.

Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
You can get Adobe Support help thru chat:
Serial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

My Adobe Encore CS6 has lost it's serial number. How do I get it back?

My Adobe Encore CS6 has lost it's serial number. How do I get it back?

If you upgraded on line your serial nr is in you account.
But Encore does not come with a serial number, Premiere does.
If you are in Creative Cloud:
Creative Cloud applications ask for serial number

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It means what it says. The "computer person" formatted it wrongly/ unsuitably. it needs to be formatted again.
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I am trying to boot Ubuntu 12.4 on my iBook G4, but am having trouble getting my iBook to recognize the boot disk in the CD Drive. Why?

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Hello,
From the link I provided it says:
Nearly all open-source software is available to download from the Ubuntu repositories, but the amount of proprietary software available for PowerPC linux is limited. You will have the same version of Firefox, LibreOffice, etc as other architectures.
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I do recall it being very limited when it came do downloading Linux software that supported PPC.
You wouldn't be any better off than using firefox or safari on Mac OS X 10.4.11.
If your looking for a faster and more compatible web browser then I would suggest the following, which I've recently found very useful on Mac OS X 10.4
http://www.floodgap.com/software/tenfourfox/
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Serial numbers for original product and upgrade. CS5.5 serial number is not accepted by CS6 upgrade installer.

I had CS5.5. I purchased an upgrade to CS6 but due to machine limitations never successfully installed it. My machine has recently been reformatted, so of course CS5.5 is gone. I tried to install CS6 and it likes my serial number, but says I need an upgradable product and asks for a serial number for my upgradeable product. When I enter my Cs5.5 serial number, I'm told it's not a qualifying product. Any ideas?

I am having the same problem and previously I have had to contact support with the challenge code and such. Here is the information on my software.
cs5.5 master collection is windows
cs6 master collection is windows.
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CS2 on old Mac, bought new Mac and CS5 upgrade, new Mac will not recognize old serial number to acti

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Jakida for issues with serial numbers we will need you to contact our support team. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

Has anyone else had trouble getting your PC to recognize the Ipod

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Try the steps in this Apple support article:
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How can my MacBook recognize its serial number again?

My MacBook (duo intel core) will not recognize its serail number.
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Seriennummer: SystemSerialNumb
How can I reinstall the serial number?

Hi
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Matt

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Downloadable installation files available:
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Captivate: 8 | 7 | 6 | 5
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Hi Joe,
I can only see Acrobat 7 and 9 Std. serial numbers registered to your account.
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Rave

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Have you contacted the vendor or seller from whom you purchased the computer?

Trouble getting CS6 upgrade to recognize my serial number

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