TRouble getting LR4 to open; writing xmp

I'm having trouble getting LR4 to open. IT says it is "loading." I had to force quit the last time I used it because it said it was busy still writing xmp data. Any suggestions?

Mylenium answered:
"You need to install the 11.0.4 update for AE. Run the updater or download it manually."
--this worked. Thank you

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How to get LR4 to open when inserting an SD card (MAC 10.8.2)

I had LR3 opening when I inserted an SD card but when I installed LR4.4 it broke that and now I can't get LR4 to open when inserting a card. Still fairly new to MAC's so would appreciate any help.

First:
Go to Preferences>General Tab and check Show import dialog when a memory card is detected.
Second:
Open Image Capture on your Mac (search for it in Spotlight)
Insert your Card.
Click on the card in the LH Pane.
At the bottom of the Pane, set the default program to be Lightroom 4
Close.
It should work now.

TS1424 I am having trouble getting Itunes to open

I am having trouble getting ITUNES to work I have deleted itunes and everything associated with it and reinstalled and I still get the same errors,
The application has failed to start because of MSVCR80.DLL
INTUNES WAS NOT INSTALLED CORRECTLY ERROR 7
THIS APPLICATION FAILED TO START BECAUSE ICUDT49.DLL WAS NOT FOUND

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Trouble getting AfterEffects to open and run

I have installed CS6 Photoshop, InDesign, and Bridge successfully, but when I try to open AfterEffects I get this screen message and don't know what to do:
I am running Mac OS 10.9.5

Mylenium answered:
"You need to install the 11.0.4 update for AE. Run the updater or download it manually."
--this worked. Thank you

Trouble getting thumbnail to open fully in the main window for editing.

I updated to 6.0.6 iphoto and I can't find a way to have my thumbnails taking up the whole main window...not the full screen. Previously when I double clicked on a thumbnail the pic opened in main window, taking up all the space in that window. Now it is just a small pic in the main window and I can't see enough detail to edit the pic.

The files in the Data file are the thumbnails used by iPhoto. The ! you're getting is because iPhoto has lost the link between the library and the original files that will be in the Originals folder.
I don't think it will work but you can try to rebuild the library as follows: launch iPhoto with the Command+Option keys depressed and follow the instructions to rebuild the library. Select the first three options.
If that doesn't work you'll have to start a new library and import the files in the Originals folder from the old library. Here's how:
Creating a new library while preserving the rolls from the original.
Move the existing library folder to the desktop.
Launch iPhoto and, when asked, select the option to create a new library.
Drag the Originals folder from the desktop into the open iPhoto window.
This will create a new library with the same rolls as the original library. However dates on the rolls may be different but can be edited as you would the roll title.
Once this is completed you can delete the Originals folder from the desktop and the iPhoto Llibrary folder. If desired, you can keep the older library folder to try other fixes on it.
In the future I recommend you make a backup copy of the Library6.iPhoto file after each import and after doing a lot of editing and organizing in the library. Then if you experience a similar crash all you need to do is replace the damaged database file with the backup copy and you'll be back to the same place in the library as when you make the backup. See the tip at the end of my signature.
Do you Twango?
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've written an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

Trouble getting safari to open

Lately i have had prblems opening afari. If my computer has been on for a few hours and i go to open it it gives me some error message and doesnt open the program i have to restart it. has any one else had this problem and do you know what is wrong? please email me or send a message to aim aburnrose

Hi Christine,
If my computer has been on for a few hours and i go to open it it gives me some error message and doesnt open the program
What is that error message?

Trouble getting iTunes to open..

Our PC's hardrive crashed about a few weeks ago and we had it replaced. My mom's friend who put the new hardrive in the computer downloaded the newest version of iTunes when he was putting our programs and such on the new hardrive. I got my iPod Nano for Christmas, and it came with the previous version of iTunes.
With the new version, I couldn't synch songs to my iPod no matter what I tried, so I gave up and decided to uninstall the new version and reinstall the version that came with my iPod. It said it installed successfully and I restarted the computer. When I tried to open it, I got the iTunes Software Licensing Agreement, so I clicked the 'Agree' button, then I got an error code that says, "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." I tried uninstalling and reinstalling it once more and had the same issue.
Help!

It said it installed successfully and I restarted the computer. When I tried to open it, I got the iTunes Software Licensing Agreement, so I clicked the 'Agree' button, then I got an error code that says, "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes."
this post might be of some assistance with that:
b noir: Re: How can i access my itunes library now ive gone back to 6.5 from 7?

Trouble getting iPhoto to open?

My iPhoto is not opening completely. It just opens partially until I restart my computer. I am using iPhoto 11

Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library database
LN

When I open my firefox browser my Jeeves is missing and am having trouble getting onto websites

Can't see Jeeves on the opening browser page and I am having trouble getting onto websites any ideas.

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
See also:
*[[/questions/860323]]
IncrediMail Help Center: How do I remove IncrediMail MyStart from my Firefox Internet Browser?
* http://help.incredimail.com/incredimail/help_center/help_article.aspx?article_id=276&lang_id=9

MacPro 2.5 GHx, Intel Core 2 Duo, running snow leopard 10.6.7 --Firefox asked me to upgrade, that's when troubles began -- when I open FX, get my default page, then it freezes, disallows any page changes, links die, no page scrolling.

Please, I need help! Working on a MacPro 2.5 GHx, Intel Core 2 Duo, running snow leopard 10.6.7 --
Last week, Firefox asked me to upgrade, that’s when my troubles began -- Now when open Firefox, I get my default page, and then it freezes, disallows any page changes, the links die, no page scrolling --
The only unusual aspect to my previous Firefox configuration, was that I installed a NO SCRIPT thing to get past the New York Times paywall — and I don’t understand how to un-install that, assuming that’s the issue --
Have downloaded and re-installed Firefox, don’t think this has helped in any way, HELP please?!? Thanks, george.

That would at least partially explain it.
These MacBook Pros drew more power than the power brick could readily supply, and so would only run at top speed when the power brick was supplemented by the battery.
Though the applicable tech note has been removed, it stated:
"If the battery is removed from a MacBook or MacBook Pro, the computer will automatically reduce the processor speed. This prevents the computer from shutting down if it demands more power than the A/C adapter alone can provide."

On the new ios 7 i am having trouble getting notifications, if i get kik it dosent show me i get a notification unless i open the app, how do i fix it?

On the new ios 7 i am having trouble getting notifications, if i get kik it dosent show me i get a notification unless i open the app, how do i fix it?

Hi Baseballlifea5,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
Check to see if the developer has an iOS 7 update for their app first.
The IPad Mini User Guide shows how to adjust the notifications setting for each app on page 29:
manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdf
Cheers,
- Judy

"Writing XMP Metadata Did Not Complete Successfully" Issue

Hi all,
I've been using Lightroom for a bit now. I'm on V2.5 now. I just did a new system build and so reinstalled Win Vista 32. My photos and XMP files are on a seperate external drive and I saved my catalog file (plus did a backup). When I reinstall Lightroom and did the updates I then copied the old catalog 2 file to the right location. All my pics were there with edits no problem. I've done this several times now when I have had to reinstall the OS for various reasons. Never had an isuse
This time I went back to change some status data on a photo that I took before the reinstall. When I went to update the metadata I get a message that says "Writing XMP Metadata Did Not Complete Successfully". I looked in Bridge and the data did not update. This happens for all my RAW photos that were taken before the reinstall. I can make changes fine but cannot get the XMP to write.
Bridge will not make changes either. I tried changing the star rating and color label and it does nothing.
For files that I have imported after the reinstall it all works fine.
It is like the old XMPs are locked or the programs can't find them. I can see them in the file manager so they are all there.
Any ideas on the problem and how to fix it?

I don't think they are locked. I think Vista is just blocking Lightroom. I went back this morning and deleted a few of the xmp's as you suggested and Lightroom worked fine and wrote the files. Then I thought about the potential lock issue and tried opening Lightroom "As an administrator". When I did that everything worked fine. For some reason Vista won't let lightroom open the older files unless it sees it as the admin. All works fine now. Thanks!!
Glenn

Hi, I am having trouble getting an album to download. I have tried it on both my iPhone and laptop through iTunes but neither works. I am wondering if it could be the size of the album stopping it downloading (212 Tracks) Any Ideas?

Hi, I am having trouble getting an album to download. I have tried it on both my iPhone and laptop through iTunes but neither works. I am wondering if it could be the size of the album stopping it downloading (212 Tracks) Any Ideas?

These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X:  ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
Also review this support aticle as it might be causing due to internet connection: http://support.apple.com/kb/ts1368
Hope this helps.

I am having trouble getting my My Mac Book Pro 15" Retina to wake up with an Apple Bluetooth Keyboard and Mouse while Docked in a Hengedock vertical docking station.

I am having trouble getting my My Mac Book Pro 15" Retina to wake up with an Apple Bluetooth Keyboard and Mouse while Docked in a Hengedock vertical docking station. The Keyboard and mouse work great with the laptop lid open but when closed in the docking station the bluetooth signal does not seem to transmit. Is there a setting that can be changed to allow an Bluetooth keyboard and mouse to wake the computer while docked?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

How do I get AW to open in English v.6...instead of French v.6?

I use AppleWorks for all of my word processing. I compose documents in English, French, and Norweign (all three language applications are on my computer.) Recently I received an attachment that was written in English (Word), and when I attempted to open the file the French version of AppleWorks opened displaying the contents in French. Since then all of my AppleWorks documents are opening in the French version.
This is the case whether I am double clicking the file in the documents folder or opening from the File>Open selection in AppleWorks.
I have investigated the preferences in Mail and AppleWorks (all three versions) and find no settings to make the English version the default for opening my documents.
Is there someway to correct this without removing the install of French and Norweign versions of 6.v...?
iBook G4 Mac OS X (10.4.8)

I expect this may have to await a reply from Yvan, who has multiple versions of AppleWorks installed, and switches languages fairly regularly.
Meantime, here's a few questions that may help track down and solve the problem:
What happens if you create and save a new English language AppleWorks document (in your English version of AppleWorks)?
What happens then if (without closing the English file), you use File>Open (in AppleWorks) to open one of the files that's giving you trouble?
When you say "the data appears in French," what do you mean?
When you say "the application reverts to French," what do you mean?
Here are three other things to try:
1.
This is one I just tried, and it did seem to cure a similar issue on my machine where I have both English language versions installed, and double-clicking opens files using the 'wrong' one.
Reset the Open With... setting in Get Info. In the Finder, Click on one of the errant files, then press command-I to Get info. In the Info window, go to the Open With section and, in the popup menu, select Choose... You'll get a dialogue open to the Applications folder. In the folder, select the version of AppleWorks you want to open this file, then click Add. the dialogue window will close, and you'll be back at the Info window. To set the selected AppleWorks version as the default one to open files of this type, click Change all before closing the Info window.
2.
As noted, this one is a general trouble shooting step. Keep it around, even if you don't use it this time.
General problems with AppleWorks (or any application) can often be cured by deleting the preferences files, which are susceptible to corruption. AppleWorks will create new (clean) versions the next time you run it. You’ll find details in Peggy’s User Tips post, AppleWorks has stopped working correctly.
3.
This one looks more drastic than it is, provided you don't empty the trash.
Drag the two non-English AppleWorks 6 folders to the Trash (but don't empty the Trash). Items that are in the trash won't be opened or launched by the OS, so this should force the only version left in the Applications folder (your English version) to launch on double-clicking an AppleWorks file. It may also reset the OS's pointers to default to the English version even after you drag the other two out of the Trash and back to the Applications folder, but I haven't checked that.
Regards,
Barry

TRouble getting LR4 to open; writing xmp

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