Trouble getting on itunes store

Everytime I get on the itunes store I get this message:
Itunes could not connect to the itunes store. The network connection was refused. Make sure your network settings are correct and your network connection is active, then try again.

Disable your firewall/anti-virus/etc software and try again. Also, if you're connected wirelessly or via a router, try connecting directly via your broadband modem.

Similar Messages

  • I accidentally erased a music album that I purchased on iTunes. How can I get the iTunes store to recognize that it is no longer in my iTunes library and download it again?

    I accidentally erased a music album that I purchased on iTunes. How can I get the iTunes store to recognize that it is no longer in my iTunes library and download it again?

    Delete the broken links in iTunes then look at your purchased list to redownload.
    If this happened because you were deleting files from the iTunes folder in Finder, don't.  You have to let iTunes do all the deleting and moving or you will end up with broken links.

  • How do I get my iTunes store to work? I have updated my iTunes to the latest version but every time I go to open it, it is just a blank white screen. No writing or anything. Help!?

    How do I get my iTunes store to work? I have updated my iTunes to the latest version but every time I go to open it, it is just a blank white screen. No writing or anything. Help!?

    Oh, and it is on a macbook pro

  • I can't get my itunes store to work, it keeps giving the error (-1202)

    Hello,
    I'm really frustrated as I cannot get my itunes store to work, I've had problems with it for a while now and only just manged to get past one error, (error -9808), only to now get the error -1202. I'm running the most up to date version of itunes as I have just downloaded it, (I know it worked as I can now see the cloud feature on the menu), but no images appear on any of the interfaces; only small blue boxes with question marks in them. Plus all the text appears in a plain font that I know is not how it should appear. My own music collection is perfectly accessible, it's just the itunes store that shows the error message. I have unchecked the 'check for server revocation' box in internet options and restarted, and have checked my date and time are correct. I've tried to use a root certificate update as suggested in older threads but can't find one accepted as 'current' to run.
    Any help appreciated, I really really need to update my iPhone, still on version 4.3.3 : (
    Thanks!

    Go to Settings >  App Store
    Tap on your Apple ID
    Sign out
    Sign back in with the correct ID and password.
    Then reboot your iPad:  Press and hold BOTH the power and home buttons at the SAME time for about 10 seconds until the Apple Logo appears, then let go of both buttons and your iPad will restart.  You won't lose any data or settings.
    See if you can use the App Store normally after your iPad comes back up.

  • How do I get the iTunes store to pull and use updated info from Gracenote?

    I'm helping a music group fix their CD information, which was incorrect in the Gracenote database. Gracenote made the corrections, but the iTunes store is not reflecting the changes. I verified the changes were made by inserting the CD on a PC, and, through the iTunes client, asking it to pull the track info from Gracenote. The info is correct.
    However, if you use the iTunes client to go to the store, the info in the store does not match what was pulled when sticking the CD in the drive and querying Gracenote. Also, if you go to the CD URL via a web browser to preview or purchase a digital download, the iTunes store web site is still showing the wrong information.
    How do I get the iTunes store (that is, Apple's server, not the iTunes client) to pull and use updated (correct) CD information from Gracenote?

    Geek Girl,
    The official Content Provider relationship with the Store depends how it was set up, and may be the group or their agent or a 3rd party such as TuneCore.  They can go back through the same official channel that put the tracks in the Store in the first place.
    Or, if it is simply an error, as opposed to an official change by the Artist, you can try the Feedback page:
    http://www.apple.com/feedback/itunesapp.html

  • TS1424 I can't get apple itunes store to open

    I can't get apple itunes store to open

    Hi Swolfie1!
    I have an article here that can help you troubleshoot this issue a little further:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • How do I get my iTunes Store to work on my iPad?

    How do I get my iTunes Store to work on my iPad?

    Assuming that you mean that you can't connect to the iTunes Store ....
    Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
    Or try this ...
    Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.
    Or this ...
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Or .....
    Quit the app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Or ....
    Reboot your router. Unplug it from power for about 30 seconds and then plug it back in again.

  • HT201210 Is anyone having trouble accessing the iTunes store?

    Is anyone having trouble accessing the iTunes store?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • I can't get onto iTunes store.

    I can't get onto iTunes store when I open it from the latest version of the download.  It has only started happening with the latest version and it doesn't show anything at all.  No error messages or signs or anything.  I have even tried reinstalling it and it still doesn't work.  Also I have tried searching for something and nothing happens either.  It appears as if the status bar across the top is working and when it is supposed to show something it just leaves a blank screen.  As well as that it won't let my iPad backup and I have left it on all day to see if it needed a long time but it still doesn't work.
    I need help please.

    I have the same issue with Itunes. It freezes and will not work after doing the icloud update recently.  Here is the temporary solution that i have found.
    After opening itunes go to task manager (through Ctrl+Alt+Del) and end the process called "APSDaemon.exe*32".  After doing that itunes will start working but if you close it then you will have to restart your computer and redo the process to get it to work again.
    If anyone finds a more permanent solution please post it.  Thanks,

  • Cannot access internet through itunes after last itunes update. Cannot get to itunes store or itunes help. Everything else works fine.

    After last itunes update I cannot get to the internet through itunes. Cannot get to itunes store, itunes help, etc. Also, now when I sync everything syncs properly but I get message at end that tells me that my phone cannot be backed up on the laptop.

    Something may be corrupt in your iTunes installation. The backup problem may or may not be related. The first step is reboot your system, disable your antivirus and firewall and try again. The next thing to try is completely removing iTunes and reinstalling: http://support.apple.com/kb/HT1925.
    Also, if you used TinyUmbrella or Recboot as unauthorized apps to help with the update they corrupted your network settings on your computer. You will have to edit your hosts file and remove all references to Apple servers.

  • Trouble log in Itunes store

    Hi i am having trouble log in Itunes stores... it takes like 5 min and i have a good internet conection(512kb/s)... the problems is new.... 3 day ago started...

    Hi, Anndrei07
    This is expected behavior. Upon initial sign in to the iTunes Store (or a new iTunes Store region), you will be asked to accept the Terms and Conditions, as well as enter account information/billing information.
    For more, please see the following resources:
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    Using an existing Apple ID with the iTunes Store and Mac App Store
    http://support.apple.com/kb/HT2589
    Cheers,
    Jason H. 

  • Crashed laptop, new ipod - can I get my itunes store content?

    Hi, I just got a new i pod touch for my son as the old one was beyond repair (and kept by warranty repairers) His laptop has now broken and can't switch on. Is there any way to get his itunes store content via another PC. Also ,what if a repairer can get to his hard drive - can we retrieve it that way? Any suggestions appreciated as we are fighting in the dark here!

    Try here:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Not all options/content may be available if outside the USA.
    Yes. Just copy the iPod media folder to the new computer if the above does not work. completely.

  • Error message trying to get to iTunes Store: Item not currently available in U.S. Store

    When attempting to get to iTunes Store, keep getting error message as follows: Your request could not be completed. The item you've requested is not currently available in the U.S. Store. HUH?? WTH does that mean? All I want to do is get TO the store itself! Please help!!

    I think there is something wrong with the App Store today.  I can get to the front page on and off, and it still has not been updated (being Thursday and all).  Then if I try to go to one of the categories pages, it gives me the error again.
    I called my friend to see if he was having the same problem and he was, then he was able to get in.
    I've actually noticed the App Store has been a little off since last night.  Last night I tried doing a search for apps, and instead of giving me the pages and pages of app results I usually get, I was getting only 1 page.

  • I cant get the itunes store to work , it has a error code when I try to use it, any idea why?

    I cannot get the itunes store to work, it has an error code when I try to use it, any ideas?

    What error code number are you getting, rodeo?

  • Getting Accessing iTunes Store..   Never able to access it.  Also try to update 10.6.1.7 itunes and i get could not contact server??? thoughts please

    I am getting Accessing iTunes Store.. in the midlle pane with the status bar    Never able to access it.  iTunes does not lockup but cannot access itunes. Also tried to update current version 10.6.1.7 of itunes and i get could not contact server??? thoughts please.  PC specs.  Windows Vista home 64 bit OS. IE 9

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

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