Trouble importing Iphone videos

I just imported all the videos and pics from my Iphone. The pics all show up but, ALL the videos have a "box" but, it's blank ?????
Need to see what they are before I can make movie...

Well, A.T.    thanx....You have salvaged my self esteem.
Let us go where no man has gone before... LOL
Date: Sat, 21 Dec 2013 12:00:36 -0800
From: [email protected]
To: [email protected]
Subject: Trouble importing Iphone videos
    Re: Trouble importing Iphone videos
    created by A.T. Romano in Premiere Elements - View the full discussion
Saunts
The Premiere Elements learning curve is a serious matter. Nothing to be taken lightly or taken for granted. Every question is important, small or large. Never hesitate to ask a question. Every answer is always obvious once you have been there and done that. I often reflect on "the measure of a smart person is not what he/she knows but rather what he/she knows that they do not know". All that said, let us move forward zealously to get you moving forward with your project with some fine tuned communication.
I have gone back and reread your whole thread. I think the light bulb may have lit here and that I bypassed the following.
When I open the Organize and view videos section that is supposed to show ALL my imports.
All that are fully showing are the pictures... ALL The Videos are located in a "BLANK" box on that same screen.
Again,   If I select the "make movies" option   the videos are able to be dragged down to the timeline, where they fully appear. However, I cannot view them in the selection area
On my re-read of your thread, it appears that your blank box is not in Project Assets in the Expert workspace of Premiere Elements 12 Editor. It is in the Elements Organizer 12 which is part of Premiere Elements 12. Is that correct? If it is,
a. if you double click the blank thumbnail in that Elements Organizer 12, can you play back the video file there?
And, what you are saying is that when you open this Elements Organizer 12 blank box in Premiere Elements 12 Expert workspace, you see the video and hear the audio just fine. Is that what is going on?
Video thumbnail problem in the Elements Organizer is a frequent report. That is why details, such as the file extension of the file involved, are so important along with the other properties of the file.
One way around this is to use Premiere Elements 12 Expert workspace Add Files and Folders (from computer hard drive) to get your file into Project Assets from where you drag it to the Timeline. Does that work for you?
Before I go on and on, let us see if we are in sync on this.
Your help on this is appreciated.
Thanks.
ATR
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