Trouble importing Quicktime

I thought that Final Cut liked Quicktime movies?
When i try to import a quicktime movie (Apple ProRes422HQ) it says:
"File Error: 0 Access Denied. 1 Unknown"
I was told by other Apple folks that work in the store to use this compression/codex because it keeps the resolution the best.
My files are 1920x1080, and I would like to keep them that size for best quality resolution.
Thoughts?
Thoughts?

thanks Tom, ok...here goes:
Format:
16-bit Integer (Little Endian), Stereo(l R), 48.000kHz
Apple ProRes 422 (HQ), 1920 x 1080, millions
FPS: 59.96
Playing FPS: (Available while playing)
Data Size: 1.07 GB
Data Rate: 440.15 mbits/s
Current Time: 0:00:00:00:00
Duration: 0:00:00:20:86
Normal Size: 1920 x 1080 pixels
Current Size: 681 x 383 pixels

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