Trouble installing Acrobat Pro9

I have to re-install Acrobat Pro 9 because I installed PitStop 11 and now Acrobat does not work at all.
Started with CS4 CD and hit "Setup"
It does a scan of "System Preference" (or similar).
Then an Installation Window open where I can select what I want to install.
I select Acrobat Pro - hit Install but nothing happens.
The CD does not spin up and no installation takes place.
I remember from years ago there was the Cleaner Script and Bootstrapper - do I need to do these?
Something else?
Thanks for your help.
Dan

Yes, the Creative Cloud Cleaner Tool and otehr steps may be a good idea. The rest is not realyl going anywhere. Your post is confusing and devoid of any real technical info like system details or an exact descriptiojn of the issues that prompted the reinstall.
Mylenium

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#1 i'm having trouble installing acrobat 9 pro in a macbook pro. #2 how to convert to a scan to a searchable and cut/paste doc.?

Hi feivey, what is the trouble you having while installing ?
Please explain the issue in more detail

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I am having trouble Installing Acrobat XI Pro... I'm receiving an error that says I need Adobe Application Manager to verify my license. Each time I try to install Adobe Application Manager 8.0, I receive an error that says the installer failed to initialize. I am then directied to download Adobe Support Advisor, which, according to your website, doesn't exist any more. I am now stuck. Please help.

Sorry... should have put the particulars of the box down:
Win 7 Ultimate x64, SP1 on a Mac Pro.

I am having trouble installing acrobat, when I run the programme it comes up with a script error

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Hi Pat
Thanks for your email. I was able to download and install this morning without any problems. I uninstalled the old version yesterday and restarted my computer but still got errors. However when I turned off last night, windows ran updates and that must of fixed the problem. I also got rid of firefox and put of google chrome. All to use Australia Posts click and send which wouldn't work because of an error with the plugin. Thanks for your very quick reply, I appreciate your help. Have a great day. Best Regards Judy (moo2u2)

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I bought a newer HP laptop months ago and loaded all the other components of Creative Suite 4 Design Premium -- Win 7 64 bit - with no issues.
I then tried to install Acrobat 9 Professional and keep getting error messages saying that one or more components dd not load correctly.
My antivirus was turned off and I rebooted after the first failed attempt. The 2nd attempt had the same results.
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This is the Adobe Reader forum; try
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Just purchased an upgrade trouble installing acrobat x pro

cant install acrobat x pro . saying check system requirements . I have enough space and I have windows xp

If it says you don't meet the requirements, then something is up. Check the specs here: http://www.adobe.com/products/acrobatpro/tech-specs.html. If you're not on SP3, then that could explain it already...
Mylenium

Trouble installing Acrobat XI

I get the folowing message when tryin to install Acrobat XI from Adobe Application Manager:
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {23D3F585-AE29-4670-8E3E-64A0EFB29240} Acrobat Professional 11.0.0.0 -----------
ERROR: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroPro.msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroPro.msi
ERROR: DW050: The following payload errors were found during install:
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Any solution will be appreciated.

Hi Ron,
We are gonna have to work together to isolate the issue on your machine, so please bear with me.
First, i would like to know whether the setup files of Acrobat 10.0 exist on your machine at "C:\Program Files (x86)\Adobe\Acrobat 10.0\Setup Files\{AC76BA86-1033-FFFF-7760-000000000005}" on a 64-bit machine or "C:\Program Files\Adobe\Acrobat 10.0\Setup Files\{AC76BA86-1033-FFFF-7760-000000000005}" on a 32-bit machine. If yes then launch setup.exe, and click NEXT, you'll see an option to remove the product. Remove the product.
If No then create a string value registry called "Logging" at [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer\] with value "voicewarmup". This will start creating the MSI log of installation and uninstallation on your machine at "C:\Users\<username e.g Ronn>\AppData\Local\Temp".
Now delete everything in the above mentioned Temp folder. Don't worry about Temp, nothing important gets stored here.
Now goto "Control Panel\Programs\Programs and Features", Select Acrobat 10's entry and click on uninstall, this will start uninstalling your older Acrobat. If uninstall works fine then all's good other wise if the uninstall quits in between then go to the above mentioned Temp folder, there you will see the MSI log of the uninstallation by the name similar to MSI1234a.LOG save this MSI log somewhere safe and e-mail it to me. I'll give you my email ID via a private message. I'll study this LOG and see what's wrong with the machine.
Thanks.

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I'm trying to install Acrobat XI Pro and it won't complete the install until I close winword.exe which isn't open. Is there a trick to by pass this?

No Birdtail you will need to make sure you close the process. Please use the Task Manager to ensure that Winword.exe is no longer running. You may also want to try rebooting your computer and then try the installation again.

Trouble installing Acrobat

I am having the same problem ran uninstall and then the cleaner tool - cloud still says it is installed and won't reinstall it

How did you uninstall the software? Did you utilize the uninstaller in Applications/Utilties/Adobe Installers? If not please try running the uninstaller from there as it should then allow you to reinstall the software.
In regards to a clean tool for Mac OS I believe you are referring too CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html instead of the Acrobat Cleaner tool which is Windows only. It is unlikely that this cleaner tool would affect your installation of Acrobat.
Finally for the issue with the EULA being blank please see Blank EULA screen appears on Acrobat XI launch - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html in case you end up facing this difficulty again in the future.

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Moved to Acrobat Installation & Update Issues

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Hi forum,
some years ago I bought a Acrobat X Upgrade-Version for upgradeing my Version 7 standard. No problems installing that software that time.
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I installed the version X, using the key from the CD. Starting the program, I have to type in te key again. The software accepts the key, but wants to know the key of version 7. No problem, I thought, typing the version 7 key in the following field.
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Installing version 7 first and then version X causes the same problem.
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Hi Werner ,
Please connect with the customer support for the same.Here is the link .
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My MBP is only a week old and has very little else on it yet!
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I have the same problem. I recently upgraded from CS2 (Premium) to CS4 (Standard) and, although I needed help from Adobe Tech Support, I installed the suite successfully. However, Acrobat Pro 9 did not update like the other applications so I called in for more help. That was a bust and, as a matter of fact, after removing some components from the Acrobat.app folder as directed, Acrobat wouldn't even open any more. Consequently, I trashed it and started over.
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Hi Carlie ,
I would like to know from where are you trying to install Acrobat ?
Is it through Adobe.com or some external source?
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Regards
Sukrit Dhingra

Snow Leopard (10.6.4) & CS5, Acrobat Pro9 install/update error helpful hints

Thought I would post this to help other folks out that might come across this problem.
OS: Snow Leopard 10.6.4
Macbook mid-2009 model w/4 gb RAM
Adobe Programs to install: CS5 Production Premium and Acrobat Pro 9
Symptoms:
CS5 suite appeared to load fine. Ran updater and updater said updates failed. Various programs of CS5 suite would freeze after splash screen.
Acrobat Pro9 would not load properly. Returned an "Internal Error Occurred" and could not get any further.
After much searching and reading, these are some pretty simple steps to follow:
1. use disk utility in Utilities folder of OSX Applications, click on repair permissions; reboot and try to run updates and software. If this does not fix the problem, step 2.
2. try "Safe Boot" -- shut down. Then upon pressing power button, when you hear the chime, press/hold the shift key until you see a progress bar. Try again to open/run programs that were freezing. This likely won't work but it's a step to try.
3. Create a new User account in OSX 10.6.4 with Admin privileges. (you can search on this for the specific steps if you don't know how, there is an Apple support doc that has the detail).
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6. Then, open up the Preferences file -- you can delete all the Adobe preference files (or simply drag them to your desktop, they will be recreated upon reboot and opening up an Adobe program, you can delete them from desktop later).
7. Reboot after deleting Adobe preferences (some say com.adobe.xxx) -- try to open/run CS5 programs. If they run now, you're done. If you still have
problems, go to step 8.
8. open up User/username(again, this is the original corrupted user)/Library -- this time go into Application Support folder
9. pull out to desktop the Adobe folder (delete this later) -- then reboot, and log back in using original user logon.
10. open up CS5 programs -- they should run -- if they don't, there is more extensive detective work necessary, but these steps will eliminate a lot of legwork for many. I wish I had found a step-by-step sooner to take me through these steps.

What did you update?
Disconnect all peripherals from your computer. Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
Restart your computer when done.
Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer.

Trouble installing Acrobat Pro9

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