Trouble installing Adobe Acrobat Pro 11.

Recently purchased 10 (download) licenses for Adobe Acrobat Pro 11.  During the install, we're getting the following error - "Adobe Reader cannot open acrobat pro 11 because it is not either not a supported file or because the file has been damaged".  We've updated our reader to the current version, but are still getting this error message  How can we fix the problem, so we can use the program?

uninistall adobe reader, then run the cleaner (http://labs.adobe.com/downloads/acrobatcleaner.html), then restart your computer and install acrobat pro.

Similar Messages

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    Previously submitted on 9/02/12 but pressed for an answer quickly, please.
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    Good day,
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    @Test-Screen-Name
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    Can I install Adobe Acrobat Pro on 2 devices? I have a desktop running Windows 7 and am thinking of buying a laptop running Windows 8. I would be the sole user and only using one device at a time.

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  • Error when trying to install Adobe Acrobat Pro, recently purchased.

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  • Problem installing Adobe Acrobat Pro 9

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    use the below link:
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    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
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    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Re-install Adobe Acrobat Pro X on new PC

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    Hi Helen,
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    Let me know if you experience any issue.
    Regards,
    Aadesh

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