Trouble installing Adobe CS6 on windows 7 desktop
I have the Adobe Creative Suite 6 Master Collection on CD and I'm trying to download it to a Windows 7 desktop. When I place the CD in, it does NOT bring up any window. I opened it in file explorer but I can not find the Setup.exe. PLEASE HELP!!!
Are you sure the CD contains a Windows version? If it does, you can download the installation files and use the serial number from the disc to activate the installation.
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Similar Messages
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Installing Adobe CS6 on Windows Server 2008
I'm trying to install Adobe CS6 on Windows Server 2008 to share up Indesign and InCopy via Citrix Presentation Server v6. The Adobe Extensions manager does not work properly and there for the InDesign application will not load properly becasue the extension/plugins are not being installed correctly. Cirtix requires that applications are inatlled via the Winowdows application installation tool
Is there a prescribed/recommended way to perform the installation of Adobe CS6 on Windows Server 2008?BerrisAnderson neither InDesign or InCopy are designed to work in the environment you have described. Please see Technical support boundaries for virtualized or server-based environments - http://helpx.adobe.com/creative-suite/kb/technical-support-boundaries-virtualized-or.html for more details.
-
Having trouble installing Adobe CS6 Design and Web Premium on Windows 7 64-bit
I am trying to install Adobe CS6 Design and Web Premium on Windows 7 64-bit. Everything goes well until installing AdobeHelp and when the minutes from 20 minutes jumped to 200 minutes and freeze.
Hi.
I don't know if you are on a personal PC/Mac or on a large environment. On my case I'm trying to use AAMEE to package and SCCM 2012 to deploy it over a considerable number of 64bits machines.
So, I have created a Deployment using AAMEE and one of the Exceptions was AdobeHelp. The command line that was provided on the Exceptionsinfo.txt after building the package is:
AdobeHelp\InstallAdobeHelp.exe appVersion=4.0.244 appId=chc pubId=4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 installerArg1=-silent installerArg2=-eulaAccepted installerArg3=-programMenu installerArg4=AdobeHelp.air
With the normal AAMEE package I will not be able to install all the Exceptions so I created a CMD file with a sequence to install the main MSI and then the Exceptions. To the provided command before mentioned I included the following:
start /wait "%~dp0\Exceptions\AdobeHelp\InstallAdobeHelp.exe" appVersion=4.0.244 appId=chc pubId=4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 installerArg1=-silent installerArg2=-eulaAccepted installerArg3=-programMenu installerArg4=AdobeHelp.air
My sequence goes well but then when trying to install AdobeHelp it sends an error that it can't find -silent and seems that it got frozen as it's still runing the installation as I'm writing.
If someone has any idea please share it with us as this could be an error on AAMEE with the command that it was provided to me after creating the deployment package.
Thanks and kind regards. -
Installing Adobe CS6 on Windows 8 (2012) Consumer Preview
Hello,
First off, yes I know it isn't supported by Adobe (yet), however, I want to present to you my case for future users.
I have been investigating an issue I have ever since I got an Error 101 with Adobe Download Assistant where after extracting, I get an error from "Set-up.exe" that it failed to initalize. What is even more interesting is that CS5 trial can run smoothly.
PDApp.log:
5/23/2012 11:37:36 [INFO] Setup - Build Version - 6.0.335.0
5/23/2012 11:37:36 [INFO] Setup - Logging Level verbosity Set to 4
5/23/2012 11:37:36 [INFO] Setup - Start Adobe Setup
5/23/2012 11:37:36 [INFO] Setup - TimeLog: Bootstrapper Start
5/23/2012 11:37:36 [INFO] Setup - TimeLog: Start initial checks
5/23/2012 11:37:36 [INFO] Setup - Dictionary Path: G:\DesignWebPremium_CS6_LS16\Adobe CS6\resources\Dictionary\en_US\stringTable.zdct
5/23/2012 11:37:36 [INFO] PIM - Trying to access xml at path:G:\DesignWebPremium_CS6_LS16\Adobe CS6\resources\setup.xml
5/23/2012 11:37:36 [FATAL] PIM - Failed to load xml. system error:0
5/23/2012 11:37:36 [FATAL] Setup - Could not initialize ADXML object
5/23/2012 11:37:36 [FATAL] Setup - Unable to initialize. Error parsing setup.xml file
Meanwhile, the log even said that "Reboot is pending", and I have rebooted several times and also tried to find the registry key "InProgress" myself. There was no sign of that key anywhere.
Solutions I have tried:
Rebooted
Deleted Adobe OODE directory
Used Adobe CS cleaner tool
Redownloaded trial from Assistant Manager and directly from trial2.adobe.com
Checked to see I had enough disk space. (My partition has 250 GB left).
I am an admin, and ran the program under administrator.I haven't seen any success trying to run CS5 or CS6 under Windows 8 Consumer Preview yet.
For CS6, It turns out that the whole problem was a corrupted .7z file from Adobe Download Assistant. I even downloaded the CS6 Master Collection .7z and the Web .7z directly with Chrome & IE 10. I don't know how they became corrupted in the first place with these many options.I managed to get it working from downloading the extracted files from another source. After that, every program worked, including Dreamweaver with no compatibility mode.
For CS5, it is also the corruption of the .7z file. Again solved by getting a unextracted source to get it working on Windows 8 Consumer Preview. CS5 works perfectly on my system too.
try in compatibility mode... even dreamweaver never opened directly in my windows consumer preview machine. after running compatibilty assistant and saving compatibility for xp-sp3 it worked perfectly
Simply, no.
Jeff, Adobe did well and I like the improvements the team made. I can tell you that the entire Adobe CS6 does work well with Windows 8 Consumer Preview (fully updated) smoothly. -
I am having trouble installing Adobe Creative Cloud on my windows 7 laptop
I am having trouble installing Adobe Creative Cloud on my Windows 7 laptop; i keep getting an error message
this is what I get
-- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} ----------- ERROR: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroStan.msi ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroStan.msi ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603http://helpx.adobe.com/creative-suite/kb/error-1603-fatal-error-occurred-1.html
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Mylenium -
Error Install Adobe CS6 Master Collection on Windows 8
So I had two errors while installing Adobe CS6 MC on Windows 8. The first was a slew of OS Requirement Not Met Errors and was able to resolve this by running the setup in Compatibility Mode as Windows 7. However, the second error is persisting and I can not resolve this. I have approx 48 "ERROR: DW062: Unable to locate folder for token SharedDocuments". I am sure this is related to the fact that, using the move feature in Windows 8, I moved the Public folder to my D drive (to save room on the SSD). All other programs install properly. How can I resolve this?
Thank-you. Below is the Install Error Log
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DR012, DW062 ... WARNING: DF012, DW029 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 48 error(s), 3 warning(s)
----------- Payload: {9254D539-549A-41DD-A7DA-251766F2B76F} Adobe Player for Embedding x64 3.3 3.3.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {99290358-A784-4218-A7BA-954AE5F9207C} AdobeCMaps x64 CS6 4.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {246C4B99-19F7-4475-9787-5FF8595B86D7} AdobePDFL x64 CS6 10.9.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {B2D792AF-F407-4EFA-9A03-3F2A476146F6} AdobeTypeSupport x64 CS6 11.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {F2F2F788-A17F-4CEC-A03C-DFB778E9D901} Adobe Media Encoder CS6 X64 6.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {55F0AFED-606D-476A-A07A-134291002FBA} Photoshop Camera Raw 7 (64 bit) 7.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {7CA3FAD4-7B82-473C-8207-5A283E90742A} Adobe WinSoft Linguistics Plugin CS6 x64 1.3.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {29DB26AB-81CE-41D6-B0C9-BE15E36C87C6} Adobe Hunspell Linguistics Plugin CS6 x64 1.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {8085C16A-3148-40B4-BC8B-12ED59C9C478} Recommended Common Fonts Installation x64 2.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {C41A769E-27ED-44F7-8A11-F2E32F538E05} Adobe Linguistics CS6 x64 6.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {2DAEE15D-8D47-1014-9FF6-ACA9093B5359} Adobe InDesign CS6 Icon Handler x64 8.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
WARNING: DW029: Custom Action for payload {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 wants to skip this payload. Skipping this payload.
----------- Payload: {3D46121C-A0E6-4259-B7E0-5127C218A096} Adobe SpeedGrade CS6 6.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\New folder\CS6 Master Collection\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\New folder\CS6 Master Collection\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)
----------- Payload: {4FAB339E-2132-434F-9376-9CD735E4C69C} Adobe Flash CS6 12.0.0.0 -----------
ERROR: DR012: Setting Registry Value Failed. Error 5 Access is denied.(Seq 151)
----------- Payload: {3289C0E8-78B9-47D4-98E5-F25BFF1CBED4} Adobe Photoshop CS6 Core_x64 13.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Bridge CS6 (64 Bit): Install failed
ERROR: DW050: - AdobeColorVideoProfilesAE CS6: Install failed
ERROR: DW050: - Adobe Encore CS6_AdobeEncore6en_USLanguagePack: Install failed
ERROR: DW050: - AdobePDFL x64 CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 English Language Pack_x64_AdobePhotoshop13-en_US_x64: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS6 x64: Install failed
ERROR: DW050: - Adobe InDesign CS6 Icon Handler x64: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Core_x64: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe SpeedGrade CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Pro CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Encore CS6: Failed due to Language Pack installation failure
ERROR: DW050: - AdobeMotionPicture CS6: Install failed
ERROR: DW050: - Adobe After Effects CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Photoshop Camera Raw 7 (64 bit): Install failed
ERROR: DW050: - Adobe SpeedGrade CS6_AdobeSpeedGrade6.0en_USLanguagePack: Install failed
ERROR: DW050: - Required Common Fonts Installation x64: Install failed
ERROR: DW050: - AdobeIdeaPluginCS6 x64: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS6 x64: Install failed
ERROR: DW050: - Recommended Common Fonts Installation x64: Install failed
ERROR: DW050: - Adobe Player for Embedding x64 3.3: Install failed
ERROR: DW050: - Adobe After Effects CS6 Support: Install failed
ERROR: DW050: - AdobeCMaps x64 CS6: Install failed
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_AdobeIllustrator16en_USLanguagePack_x64: Install failed
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit): Failed due to Language Pack installation failure
ERROR: DW050: - AdobeTypeSupport x64 CS6: Install failed
ERROR: DW050: - Adobe Linguistics CS6 x64: Install failed
ERROR: DW050: - AmericanEnglishSpeechAnalysisModels: Install failed
ERROR: DW050: - Adobe Premiere Pro CS6 Support: Install failed
ERROR: DW050: - Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack: Install failed
ERROR: DW050: - Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Encore CS6 Support: Install failed
ERROR: DW050: - Adobe After Effects CS6 Presets: Install failed
ERROR: DW050: - Adobe Media Encoder CS6 X64: Install failedErrors "Exit Code: 6," "Exit Code: 7"
Mylenium -
having trouble installing Adobe Reader 8, know it's outdated, job requires it. System is Windows 7 Home Premium. Thank you.
You may see if there are solutions in this old thread: http://forums.adobe.com/message/3063830
Although that combination isn't supported, many people have made it work.
Why would a job require Reader 8? All older files are compatible with newer versions. Or at least they should be. -
Problems installing Adobe Air and BBC iPlayer Desktop
Problems installing Adobe Air and BBC iPlayer Desktop
I'm running Windows 7 32 bit on an ASUS netbook with 2mb ram. I installed both Air 3.7 and BBC iPlayer Desktop using Google Chrome. I downloaded 3 BBC programmes. Two ran fine but the third wouldn't start and I kept getting a message to try again later. I deleted this programme and downloaded it again, with the same result.
So I uninstalled both Air and the BBC iPlayer Desktop, the Air exe file and the two folders at the following locations:
C:\Users\USERNAME\AppData\Roaming\Adobe\AIR\ and
C:\Users\USERNAME\AppData\Roaming\BBCiPlayerDesktop.xxx
Since doing this each time I try to install Air either on its own or with the BBC iPlayer software I get the message part way through installation:
"Sorry, an error has occurred.
An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
I have run the Microsoft Fix it programme and still get the same result.
I have tried everything on your Trouble Shooting page apart from the bit about the elevated command prompt, but as I'm the sole user and administrator, that seems unnecessary.
I have closed Chrome and tried installation using Windows Explorer but with the same result.
I have tried all the above with Microsoft Security Essentials running and disabled. And I have tried the same with Astrill on and off.
I have had a response from the BBC with much the same advice as appears on your trouble shooting page.
Here is the Air installation log, followed by the MSI log.
[2013-04-25:06:53:46] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:06:53:46] Commandline is:
[2013-04-25:06:53:46] No installed runtime detected
[2013-04-25:06:53:57] Relaunching with elevation
[2013-04-25:06:53:57] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei
[2013-04-25:06:54:02] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:06:54:02] Commandline is: -stdio \\.\pipe\AIR_1172_0 -ei
[2013-04-25:06:54:02] No installed runtime detected
[2013-04-25:06:54:03] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:06:54:04] Installing msi at c:\users\steve\appdata\local\temp
\air79c1.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:54:10] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:06:54:10] Rolling back install of c:\users\steve\appdata\local
\temp\air79c1.tmp\setup.msi
[2013-04-25:06:54:10] Rollback complete
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Runtime Installer end with exit code 7
[2013-04-25:06:54:20] Runtime Installer end with exit code 7
[2013-04-25:06:55:38] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:06:55:38] Commandline is:
[2013-04-25:06:55:38] No installed runtime detected
[2013-04-25:06:55:45] Relaunching with elevation
[2013-04-25:06:55:45] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air30fe.tmp\adobe air installer.exe -ei
[2013-04-25:06:55:48] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:06:55:48] Commandline is: -stdio \\.\pipe\AIR_1264_0 -ei
[2013-04-25:06:55:48] No installed runtime detected
[2013-04-25:06:55:49] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:06:55:51] Installing msi at c:\users\steve\appdata\local\temp
\air30fe.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:55:55] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:06:55:55] Rolling back install of c:\users\steve\appdata\local
\temp\air30fe.tmp\setup.msi
[2013-04-25:06:55:55] Rollback complete
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Runtime Installer end with exit code 7
[2013-04-25:06:55:59] Runtime Installer end with exit code 7
[2013-04-25:07:05:12] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:05:12] Commandline is:
[2013-04-25:07:05:12] No installed runtime detected
[2013-04-25:07:05:18] Relaunching with elevation
[2013-04-25:07:05:18] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air953.tmp\adobe air installer.exe -ei
[2013-04-25:07:05:24] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:05:24] Commandline is: -stdio \\.\pipe\AIR_3888_0 -ei
[2013-04-25:07:05:24] No installed runtime detected
[2013-04-25:07:05:24] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:07:05:26] Installing msi at c:\users\steve\appdata\local\temp
\air953.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:05:29] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:07:05:29] Rolling back install of c:\users\steve\appdata\local
\temp\air953.tmp\setup.msi
[2013-04-25:07:05:29] Rollback complete
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Runtime Installer end with exit code 7
[2013-04-25:07:05:31] Runtime Installer end with exit code 7
[2013-04-25:07:06:12] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:07:06:12] Commandline is:
[2013-04-25:07:06:12] No installed runtime detected
[2013-04-25:07:06:21] Relaunching with elevation
[2013-04-25:07:06:22] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\aire916.tmp\adobe air installer.exe -ei
[2013-04-25:07:06:32] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:06:32] Commandline is: -stdio \\.\pipe\AIR_5884_0 -ei
[2013-04-25:07:06:32] No installed runtime detected
[2013-04-25:07:06:32] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:07:06:33] Installing msi at c:\users\steve\appdata\local\temp
\aire916.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:06:37] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:07:06:37] Rolling back install of c:\users\steve\appdata\local
\temp\aire916.tmp\setup.msi
[2013-04-25:07:06:37] Rollback complete
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Runtime Installer end with exit code 7
[2013-04-25:07:06:40] Runtime Installer end with exit code 7
[2013-04-25:07:26:15] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:07:26:15] Commandline is:
[2013-04-25:07:26:15] No installed runtime detected
[2013-04-25:07:26:28] Relaunching with elevation
[2013-04-25:07:26:28] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air3063.tmp\adobe air installer.exe -ei
[2013-04-25:07:26:37] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:26:37] Commandline is: -stdio \\.\pipe\AIR_2348_0 -ei
[2013-04-25:07:26:37] No installed runtime detected
[2013-04-25:07:26:37] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:07:26:39] Installing msi at c:\users\steve\appdata\local\temp
\air3063.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:26:48] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:07:26:48] Rolling back install of c:\users\steve\appdata\local
\temp\air3063.tmp\setup.msi
[2013-04-25:07:26:48] Rollback complete
[2013-04-25:07:26:48] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:26:48] Runtime Installer end with exit code 7
[2013-04-25:07:46:09] Runtime Installer end with exit code 7
=== Verbose logging started: 25/04/2013 08:34:51 Build type: SHIP UNICODE
5.00.7601.00 Calling process: C:\windows\System32\msiexec.exe ===
MSI (c) (68:6C) [08:34:51:397]: Font created. Charset: Req=0, Ret=0, Font:
Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (68:6C) [08:34:51:397]: Font created. Charset: Req=0, Ret=0, Font:
Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (68:70) [08:34:51:469]: Resetting cached policy values
MSI (c) (68:70) [08:34:51:469]: Machine policy value 'Debug' is 0
MSI (c) (68:70) [08:34:51:469]: ******* RunEngine:
******* Product: C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
******* Action:
******* CommandLine: **********
MSI (c) (68:70) [08:34:51:473]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (68:70) [08:34:51:653]: SOFTWARE RESTRICTION POLICY: Verifying
package --> 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi' against
software restriction policy
MSI (c) (68:70) [08:34:51:654]: SOFTWARE RESTRICTION POLICY: C:\Users
\Steve\Downloads\MicrosoftFixit50381.msi has a digital signature
MSI (c) (68:70) [08:34:51:966]: SOFTWARE RESTRICTION POLICY: C:\Users
\Steve\Downloads\MicrosoftFixit50381.msi is permitted to run at the
'unrestricted' authorization level.
MSI (c) (68:70) [08:34:51:986]: Cloaking enabled.
MSI (c) (68:70) [08:34:51:986]: Attempting to enable all disabled privileges
before calling Install on Server
MSI (c) (68:70) [08:34:52:001]: End dialog not enabled
MSI (c) (68:70) [08:34:52:001]: Original package ==> C:\Users\Steve
\Downloads\MicrosoftFixit50381.msi
MSI (c) (68:70) [08:34:52:001]: Package we're running from ==> C:\Users
\Steve\Downloads\MicrosoftFixit50381.msi
MSI (c) (68:70) [08:34:52:010]: APPCOMPAT: Compatibility mode property
overrides found.
MSI (c) (68:70) [08:34:52:012]: APPCOMPAT: looking for appcompat database
entry with ProductCode '{55D13F49-FCB8-4892-8266-05D373FCAA61}'.
MSI (c) (68:70) [08:34:52:012]: APPCOMPAT: no matching ProductCode found
in database.
MSI (c) (68:70) [08:34:52:041]: MSCOREE not loaded loading copy from
system32
MSI (c) (68:70) [08:34:52:063]: Machine policy value 'TransformsSecure' is 0
MSI (c) (68:70) [08:34:52:063]: User policy value 'TransformsAtSource' is 0
MSI (c) (68:70) [08:34:52:064]: Note: 1: 2262 2: File 3: -2147287038
MSI (c) (68:70) [08:34:52:064]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
MSI (c) (68:70) [08:34:52:065]: Machine policy value 'DisablePatch' is 0
MSI (c) (68:70) [08:34:52:065]: Machine policy value 'AllowLockdownPatch' is
0
MSI (c) (68:70) [08:34:52:066]: Machine policy value 'DisableMsi' is 0
MSI (c) (68:70) [08:34:52:066]: Machine policy value 'AlwaysInstallElevated' is
0
MSI (c) (68:70) [08:34:52:066]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (68:70) [08:34:52:066]: Running product '{55D13F49-FCB8-4892-
8266-05D373FCAA61}' with user privileges: It's not assigned.
MSI (c) (68:70) [08:34:52:067]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (68:70) [08:34:52:067]: Machine policy value
'DisableFlyWeightPatching' is 0
MSI (c) (68:70) [08:34:52:068]: Enabling baseline caching for this transaction
since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor
update patch is active
MSI (c) (68:70) [08:34:52:071]: APPCOMPAT: looking for appcompat database
entry with ProductCode '{55D13F49-FCB8-4892-8266-05D373FCAA61}'.
MSI (c) (68:70) [08:34:52:072]: APPCOMPAT: no matching ProductCode found
in database.
MSI (c) (68:70) [08:34:52:072]: Transforms are not secure.
MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding MsiLogFileLocation
property. Its value is 'C:\Users\Steve\AppData\Local\Temp\MSIa5745.LOG'.
MSI (c) (68:70) [08:34:52:073]: Command Line: CURRENTDIRECTORY=C:\Users
\Steve\Downloads CLIENTUILEVEL=0 CLIENTPROCESSID=9576
MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding PackageCode
property. Its value is '{1C7C3009-013E-4A16-9A0F-0000FB80A613}'.
MSI (c) (68:70) [08:34:52:073]: Product Code passed to Engine.Initialize:
MSI (c) (68:70) [08:34:52:073]: Product Code from property table before
transforms: '{55D13F49-FCB8-4892-8266-05D373FCAA61}'
MSI (c) (68:70) [08:34:52:073]: Product Code from property table after
transforms: '{55D13F49-FCB8-4892-8266-05D373FCAA61}'
MSI (c) (68:70) [08:34:52:073]: Product not registered: beginning first-time
install
MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding ProductState
property. Its value is '-1'.
MSI (c) (68:70) [08:34:52:073]: Entering
CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (68:70) [08:34:52:073]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (68:70) [08:34:52:073]: Adding new sources is allowed.
MSI (c) (68:70) [08:34:52:074]: PROPERTY CHANGE: Adding
PackagecodeChanging property. Its value is '1'.
MSI (c) (68:70) [08:34:52:074]: Package name extracted from package path:
'MicrosoftFixit50381.msi'
MSI (c) (68:70) [08:34:52:075]: Package to be registered:
'MicrosoftFixit50381.msi'
MSI (c) (68:70) [08:34:52:075]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (68:70) [08:34:52:078]: Note: 1: 2262 2: AdminProperties 3: -
2147287038
MSI (c) (68:70) [08:34:52:078]: Machine policy value 'AlwaysInstallElevated' is
0
MSI (c) (68:70) [08:34:52:078]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (68:70) [08:34:52:079]: Running product '{55D13F49-FCB8-4892-
8266-05D373FCAA61}' with user privileges: It's not assigned.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding
CURRENTDIRECTORY property. Its value is 'C:\Users\Steve\Downloads'.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding CLIENTUILEVEL
property. Its value is '0'.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding CLIENTPROCESSID
property. Its value is '9576'.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding
MsiSystemRebootPending property. Its value is '1'.
MSI (c) (68:70) [08:34:52:079]: TRANSFORMS property is now:
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding VersionDatabase
property. Its value is '200'.
MSI (c) (68:70) [08:34:52:081]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming
MSI (c) (68:70) [08:34:52:082]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Favorites
MSI (c) (68:70) [08:34:52:084]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (68:70) [08:34:52:085]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Documents
MSI (c) (68:70) [08:34:52:086]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (68:70) [08:34:52:088]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (68:70) [08:34:52:089]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (68:70) [08:34:52:091]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (68:70) [08:34:52:092]: SHELL32::SHGetFolderPath returned: C:
\ProgramData
MSI (c) (68:70) [08:34:52:093]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Local
MSI (c) (68:70) [08:34:52:094]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Pictures
MSI (c) (68:70) [08:34:52:097]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
\Administrative Tools
MSI (c) (68:70) [08:34:52:098]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
\Startup
MSI (c) (68:70) [08:34:52:099]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (c) (68:70) [08:34:52:101]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (c) (68:70) [08:34:52:102]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Desktop
MSI (c) (68:70) [08:34:52:104]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (68:70) [08:34:52:106]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (68:70) [08:34:52:106]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (68:70) [08:34:52:107]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (68:70) [08:34:52:109]: SHELL32::SHGetFolderPath returned: C:
\Users\Public\Desktop
MSI (c) (68:70) [08:34:52:113]: SHELL32::SHGetFolderPath returned: C:
\windows\Fonts
MSI (c) (68:70) [08:34:52:115]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans
Serif 4: 0 5: 16
MSI (c) (68:70) [08:34:52:147]: MSI_LUA: Setting AdminUser property to 1
because this is the client or the user has already permitted elevation
MSI (c) (68:70) [08:34:52:147]: PROPERTY CHANGE: Adding AdminUser
property. Its value is '1'.
MSI (c) (68:70) [08:34:52:147]: PROPERTY CHANGE: Adding Privileged
property. Its value is '1'.
MSI (c) (68:70) [08:34:52:148]: Note: 1: 1402 2: HKEY_CURRENT_USER
\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (68:70) [08:34:52:148]: PROPERTY CHANGE: Adding USERNAME
property. Its value is 'Steve'.
MSI (c) (68:70) [08:34:52:149]: Note: 1: 1402 2: HKEY_CURRENT_USER
\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding DATABASE
property. Its value is 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi'.
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding OriginalDatabase
property. Its value is 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi'.
MSI (c) (68:70) [08:34:52:149]: Machine policy value 'MsiDisableEmbeddedUI' is
0
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding SourceDir
property. Its value is 'C:\Users\Steve\Downloads\'.
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding SOURCEDIR
property. Its value is 'C:\Users\Steve\Downloads\'.
MSI (c) (68:6C) [08:34:52:153]: PROPERTY CHANGE: Adding VersionHandler
property. Its value is '5.00'.
=== Logging started: 25/04/2013 08:34:52 ===
MSI (c) (68:70) [08:34:52:171]: Note: 1: 2262 2: PatchPackage 3: -
2147287038
MSI (c) (68:70) [08:34:52:172]: Machine policy value 'DisableRollback' is 0
MSI (c) (68:70) [08:34:52:172]: User policy value 'DisableRollback' is 0
MSI (c) (68:70) [08:34:52:172]: PROPERTY CHANGE: Adding UILevel property.
Its value is '5'.
MSI (c) (68:70) [08:34:52:172]: Note: 1: 2262 2: Font 3: -2147287038
MSI (c) (68:70) [08:34:52:174]: PROPERTY CHANGE: Adding ACTION property.
Its value is 'INSTALL'.
MSI (c) (68:70) [08:34:52:174]: Doing action: INSTALL
Action 08:34:52: INSTALL.
Action start 08:34:52: INSTALL.
MSI (c) (68:70) [08:34:52:176]: UI Sequence table 'InstallUISequence' is
present and populated.
MSI (c) (68:70) [08:34:52:176]: Running UISequence
MSI (c) (68:70) [08:34:52:176]: PROPERTY CHANGE: Adding EXECUTEACTION
property. Its value is 'INSTALL'.
MSI (c) (68:70) [08:34:52:176]: Doing action: Milestone_ERRCA_UIAN726
Action 08:34:52: Milestone_ERRCA_UIAN726.
Action start 08:34:52: Milestone_ERRCA_UIAN726.
MSI (c) (68:70) [08:34:52:177]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_ERRCA_UIAN726'
MSI (c) (68:70) [08:34:52:178]: PROPERTY CHANGE: Adding Milestone
property. Its value is 'ERRCA_UIANDADVERTISED'.
Action ended 08:34:52: Milestone_ERRCA_UIAN726. Return value 1.
MSI (c) (68:70) [08:34:52:178]: Skipping action: ERRCA_UIANDADVERTISED
(condition is false)
MSI (c) (68:70) [08:34:52:178]: Doing action: Milestone_AppSearch122
Action 08:34:52: Milestone_AppSearch122.
Action start 08:34:52: Milestone_AppSearch122.
MSI (c) (68:70) [08:34:52:180]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_AppSearch122'
MSI (c) (68:70) [08:34:52:180]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'ERRCA_UIANDADVERTISED'. Its new value:
'AppSearch'.
Action ended 08:34:52: Milestone_AppSearch122. Return value 1.
MSI (c) (68:70) [08:34:52:181]: Doing action: AppSearch
Action 08:34:52: AppSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:52: AppSearch.
MSI (c) (68:70) [08:34:52:182]: Note: 1: 2262 2: AppSearch 3: -2147287038
Action ended 08:34:52: AppSearch. Return value 1.
MSI (c) (68:70) [08:34:52:183]: Doing action: FindRelatedProducts
Action 08:34:52: FindRelatedProducts. {\FinalUIFont}
[PROGRESS_RESTORE_TXT]
Action start 08:34:52: FindRelatedProducts.
Action ended 08:34:52: FindRelatedProducts. Return value 1.
MSI (c) (68:70) [08:34:52:185]: Doing action: Milestone_EulaForm201
Action 08:34:52: Milestone_EulaForm201.
Action start 08:34:52: Milestone_EulaForm201.
MSI (c) (68:70) [08:34:52:186]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_EulaForm201'
MSI (c) (68:70) [08:34:52:187]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'AppSearch'. Its new value: 'EulaForm'.
Action ended 08:34:52: Milestone_EulaForm201. Return value 1.
MSI (c) (68:70) [08:34:52:187]: Doing action: EulaForm
Action 08:34:52: EulaForm.
Action start 08:34:52: EulaForm.
MSI (c) (68:70) [08:34:52:193]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'EulaForm'
MSI (c) (68:6C) [08:34:52:205]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VSI_MS_Sans_Serif13.0_0_0 textstyle, the system created a 'MS
Sans Serif' font, in 0 character set, of 13 pixels height.
MSI (c) (68:6C) [08:34:52:221]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400
textstyle, the system created a 'MS Sans Serif' font, in 0 character set, of 13
pixels height.
MSI (c) (68:6C) [08:34:52:225]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VSI_MS_Sans_Serif16.0_1_0 textstyle, the system created a 'MS
Sans Serif' font, in 0 character set, of 20 pixels height.
MSI (c) (68:6C) [08:34:52:301]: Note: 1: 2262 2: CheckBox 3: -2147287038
Action 08:34:52: EulaForm. Dialog created
MSI (c) (68:10) [08:34:52:312]: Note: 1: 2731 2: 0
MSI (c) (68:6C) [08:34:55:670]: PROPERTY CHANGE: Adding EulaForm_Property
property. Its value is '1'.
Action ended 08:34:56: EulaForm. Return value 1.
MSI (c) (68:70) [08:34:56:881]: Doing action: EULAACCEPTED_ACTION
Action 08:34:56: EULAACCEPTED_ACTION.
Action start 08:34:56: EULAACCEPTED_ACTION.
MSI (c) (68:70) [08:34:56:883]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'EULAACCEPTED_ACTION'
MSI (c) (68:70) [08:34:56:883]: PROPERTY CHANGE: Adding EULAACCEPTED
property. Its value is '1'.
Action ended 08:34:56: EULAACCEPTED_ACTION. Return value 1.
MSI (c) (68:70) [08:34:56:884]: Doing action: Milestone_LaunchCond24
Action 08:34:56: Milestone_LaunchCond24.
Action start 08:34:56: Milestone_LaunchCond24.
MSI (c) (68:70) [08:34:56:886]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_LaunchCond24'
MSI (c) (68:70) [08:34:56:887]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'EulaForm'. Its new value: 'LaunchConditions'.
Action ended 08:34:56: Milestone_LaunchCond24. Return value 1.
MSI (c) (68:70) [08:34:56:889]: Doing action: LaunchConditions
Action 08:34:56: LaunchConditions. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: LaunchConditions.
Action ended 08:34:56: LaunchConditions. Return value 1.
MSI (c) (68:70) [08:34:56:891]: Doing action: CCPSearch
Action 08:34:56: CCPSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: CCPSearch.
MSI (c) (68:70) [08:34:56:892]: Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 08:34:56: CCPSearch. Return value 1.
MSI (c) (68:70) [08:34:56:892]: Doing action: RMCCPSearch
Action 08:34:56: RMCCPSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: RMCCPSearch.
MSI (c) (68:70) [08:34:56:893]: Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 08:34:56: RMCCPSearch. Return value 0.
MSI (c) (68:70) [08:34:56:894]: Doing action: ValidateProductID
Action 08:34:56: ValidateProductID. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: ValidateProductID.
Action ended 08:34:56: ValidateProductID. Return value 1.
MSI (c) (68:70) [08:34:56:895]: Doing action: Milestone_DIRCA_TARG947
Action 08:34:56: Milestone_DIRCA_TARG947.
Action start 08:34:56: Milestone_DIRCA_TARG947.
MSI (c) (68:70) [08:34:56:897]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_DIRCA_TARG947'
MSI (c) (68:70) [08:34:56:897]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'LaunchConditions'. Its new value:
'DIRCA_TARGETDIR'.
Action ended 08:34:56: Milestone_DIRCA_TARG947. Return value 1.
MSI (c) (68:70) [08:34:56:897]: Doing action: DIRCA_TARGETDIR
Action 08:34:56: DIRCA_TARGETDIR. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: DIRCA_TARGETDIR.
MSI (c) (68:70) [08:34:56:899]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'DIRCA_TARGETDIR'
MSI (c) (68:70) [08:34:56:900]: PROPERTY CHANGE: Adding TARGETDIR
property. Its value is 'C:\Program Files\Microsoft\Microsoft Fix it 50381'.
Action ended 08:34:56: DIRCA_TARGETDIR. Return value 1.
MSI (c) (68:70) [08:34:56:900]: Doing action: CostInitialize
Action 08:34:56: CostInitialize. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: CostInitialize.
MSI (c) (68:70) [08:34:56:901]: Machine policy value 'MaxPatchCacheSize' is
10
MSI (c) (68:70) [08:34:56:901]: Baseline: Sorting baselines for {55D13F49-
FCB8-4892-8266-05D373FCAA61}.
MSI (c) (68:70) [08:34:56:901]: Baseline: New baseline 2.1.3 from transaction.
MSI (c) (68:70) [08:34:56:902]: Baseline: Sorted order Native: Order 0.
MSI (c) (68:70) [08:34:56:902]: Baseline Data Table:
MSI (c) (68:70) [08:34:56:902]: ProductCode: {55D13F49-FCB8-4892-8266-
05D373FCAA61} Version: 2.1.3 Attributes: 0 PatchId: Native BaselineId: -
2147483648 Order: 0
MSI (c) (68:70) [08:34:56:902]: Baseline File Table:
MSI (c) (68:70) [08:34:56:912]: PROPERTY CHANGE: Adding ROOTDRIVE
property. Its value is 'D:\'.
MSI (c) (68:70) [08:34:56:913]: PROPERTY CHANGE: Adding CostingComplete
property. Its value is '0'.
Action ended 08:34:56: CostInitialize. Return value 1.
MSI (c) (68:70) [08:34:56:914]: Doing action: FileCost
Action 08:34:56: FileCost. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: FileCost.
MSI (c) (68:70) [08:34:56:915]: Note: 1: 2262 2: MsiAssembly 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: RemoveFile 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: MoveFile 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: DuplicateFile 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: Shortcut 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: Class 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: Extension 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: TypeLib 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: IniFile 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: ReserveCost 3: -2147287038
Action ended 08:34:56: FileCost. Return value 1.
MSI (c) (68:70) [08:34:56:917]: Doing action: IsolateComponents
Action 08:34:56: IsolateComponents. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: IsolateComponents.
MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: IsolatedComponent 3: -
2147287038
MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: Patch 3: -2147287038
Action ended 08:34:56: IsolateComponents. Return value 1.
MSI (c) (68:70) [08:34:56:920]: Skipping action: ResumeForm (condition is
false)
MSI (c) (68:70) [08:34:56:920]: Skipping action: MaintenanceForm (condition
is false)
MSI (c) (68:70) [08:34:56:920]: Doing action: CostFinalize
Action 08:34:56: CostFinalize. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: CostFinalize.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding OutOfDiskSpace
property. Its value is '0'.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
OutOfNoRbDiskSpace property. Its value is '0'.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (c) (68:70) [08:34:56:921]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (c) (68:70) [08:34:56:921]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (c) (68:70) [08:34:56:921]: Note: 1: 2262 2: Condition 3: -2147287038
MSI (c) (68:70) [08:34:56:923]: PROPERTY CHANGE: Modifying TARGETDIR
property. Its current value is 'C:\Program Files\Microsoft\Microsoft Fix it 50381'.
Its new value: 'C:\Program Files\Microsoft\Microsoft Fix it 50381\'.
MSI (c) (68:70) [08:34:56:923]: Target path resolution complete. Dumping
Directory table...
MSI (c) (68:70) [08:34:56:923]: Note: target paths subject to change (via
custom actions or browsing)
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: TARGETDIR , Object: C:
\Program Files\Microsoft\Microsoft Fix it 50381\
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: WindowsFolder , Object: C:
\windows\
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: ProgramMenuFolder ,
Object: C:\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu
\Programs\
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: DesktopFolder , Object: C:
\Users\Steve\Desktop\
MSI (c) (68:70) [08:34:56:923]: PROPERTY CHANGE: Adding INSTALLLEVEL
property. Its value is '1'.
MSI (c) (68:70) [08:34:56:923]: Note: 1: 2262 2: IsolatedComponent 3: -
2147287038
MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: RemoveFile 3: -2147287038
Action ended 08:34:56: CostFinalize. Return value 1.
MSI (c) (68:70) [08:34:56:925]: Doing action: ProgressForm
Action 08:34:56: ProgressForm.
Action start 08:34:56: ProgressForm.
MSI (c) (68:70) [08:34:56:926]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'ProgressForm'
MSI (c) (68:6C) [08:34:56:938]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control Line1 on dialog ProgressForm extends beyond the
boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This
may indicate a problem with this package. The error code is 2826. The
arguments are: ProgressForm, Line1, to the right
MSI (c) (68:6C) [08:34:56:941]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control Line2 on dialog ProgressForm extends beyond the
boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This
may indicate a problem with this package. The error code is 2826. The
arguments are: ProgressForm, Line2, to the right
MSI (c) (68:6C) [08:34:56:948]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control BannerBmp on dialog ProgressForm extends beyond
the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This
may indicate a problem with this package. The error code is 2826. The
arguments are: ProgressForm, BannerBmp, to the right
Action 08:34:56: ProgressForm. Dialog created
Action ended 08:34:57: ProgressForm. Return value 1.
MSI (c) (68:70) [08:34:57:011]: Doing action: ExecuteAction
Action 08:34:57: ExecuteAction. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
MSI (c) (68:6C) [08:34:57:012]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For FinalUIFont textstyle, the system created a 'Arial' font, in 0
character set, of 15 pixels height.
Action start 08:34:57: ExecuteAction.
MSI (c) (68:70) [08:34:57:035]: PROPERTY CHANGE: Adding SECONDSEQUENCE
property. Its value is '1'.
MSI (c) (68:70) [08:34:57:043]: Grabbed execution mutex.
MSI (c) (68:70) [08:34:57:043]: Incrementing counter to disable shutdown.
Counter after increment: 0
MSI (c) (68:70) [08:34:57:045]: Switching to server: TARGETDIR="C:\Program
Files\Microsoft\Microsoft Fix it 50381\" EULAACCEPTED="1"
CURRENTDIRECTORY="C:\Users\Steve\Downloads" CLIENTUILEVEL="0"
CLIENTPROCESSID="9576" USERNAME="Steve" SOURCEDIR="C:\Users\Steve
\Downloads\" ACTION="INSTALL" EXECUTEACTION="INSTALL" ROOTDRIVE="D:\"
INSTALLLEVEL="1" SECONDSEQUENCE="1" ADDLOCAL=DefaultFeature
MSI (s) (C8:D4) [08:34:57:086]: Running installation inside multi-package
transaction C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
MSI (s) (C8:D4) [08:34:57:086]: Grabbed execution mutex.
MSI (s) (C8:BC) [08:34:57:092]: Resetting cached policy values
MSI (s) (C8:BC) [08:34:57:092]: Machine policy value 'Debug' is 0
MSI (s) (C8:BC) [08:34:57:092]: ******* RunEngine:
******* Product: C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
******* Action: INSTALL
******* CommandLine: **********
MSI (s) (C8:BC) [08:34:57:096]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (C8:BC) [08:34:57:097]: Setting cached product context: User non-
assigned for product: 48945AC3B41AEF24F91FE79A10157D52
MSI (s) (C8:BC) [08:34:57:097]: Using cached product context: User non-
assigned for product: 48945AC3B41AEF24F91FE79A10157D52
MSI (s) (C8:BC) [08:34:57:099]: Setting cached product context: User non-
assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
MSI (s) (C8:BC) [08:34:57:099]: Using cached product context: User non-
assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
MSI (s) (C8:BC) [08:34:57:101]: Setting cached product context: User non-
assigned for product: CAB1E4D953B64F542BD433D9568A0AB6
MSI (s) (C8:BC) [08:34:57:101]: Using cached product context: User non-
assigned for product: CAB1E4D953B64F542BD433D9568A0AB6
MSI (s) (C8:BC) [08:34:57:103]: Setting cached product context: User non-
assigned for product: DED5B648C8CDA1E45B4BF9B5930AACEC
MSI (s) (C8:BC) [08:34:57:103]: Using cached product context: User non-
assigned for product: DED5B648C8CDA1E45B4BF9B5930AACEC
MSI (s) (C8:BC) [08:34:57:104]: Setting cached product context: User non-
assigned for product: E2EE924EC67B3554B8404B55780FF01D
MSI (s) (C8:BC) [08:34:57:104]: Using cached product context: User non-
assigned for product: E2EE924EC67B3554B8404B55780FF01D
MSI (s) (C8:BC) [08:34:57:106]: Setting cached product context: machine
assigned for product: 00002109001001400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:106]: Using cached product context: machine
assigned for product: 00002109001001400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:107]: Setting cached product context: machine
assigned for product: 00002109001031400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:108]: Using cached product context: machine
assigned for product: 00002109001031400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:110]: Setting cached product context: machine
assigned for product: 00002109001070400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:110]: Using cached product context: machine
assigned for product: 00002109001070400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:111]: Setting cached product context: machine
assigned for product: 000021090010C0400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:111]: Using cached product context: machineHi Chris,
The AIR installation log is in my original post - about 12 paras down but here is is:
[2013-04-25:06:53:46] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:06:53:46] Commandline is:
[2013-04-25:06:53:46] No installed runtime detected
[2013-04-25:06:53:57] Relaunching with elevation
[2013-04-25:06:53:57] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei
[2013-04-25:06:54:02] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:06:54:02] Commandline is: -stdio \\.\pipe\AIR_1172_0 -ei
[2013-04-25:06:54:02] No installed runtime detected
[2013-04-25:06:54:03] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:06:54:04] Installing msi at c:\users\steve\appdata\local\temp\air79c1.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:54:10] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Rolling back install of c:\users\steve\appdata\local\temp\air79c1.tmp\setup.msi
[2013-04-25:06:54:10] Rollback complete
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Runtime Installer end with exit code 7
[2013-04-25:06:54:20] Runtime Installer end with exit code 7
[2013-04-25:06:55:38] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:06:55:38] Commandline is:
[2013-04-25:06:55:38] No installed runtime detected
[2013-04-25:06:55:45] Relaunching with elevation
[2013-04-25:06:55:45] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air30fe.tmp\adobe air installer.exe -ei
[2013-04-25:06:55:48] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:06:55:48] Commandline is: -stdio \\.\pipe\AIR_1264_0 -ei
[2013-04-25:06:55:48] No installed runtime detected
[2013-04-25:06:55:49] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:06:55:51] Installing msi at c:\users\steve\appdata\local\temp\air30fe.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:55:55] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Rolling back install of c:\users\steve\appdata\local\temp\air30fe.tmp\setup.msi
[2013-04-25:06:55:55] Rollback complete
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Runtime Installer end with exit code 7
[2013-04-25:06:55:59] Runtime Installer end with exit code 7
[2013-04-25:07:05:12] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:05:12] Commandline is:
[2013-04-25:07:05:12] No installed runtime detected
[2013-04-25:07:05:18] Relaunching with elevation
[2013-04-25:07:05:18] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air953.tmp\adobe air installer.exe -ei
[2013-04-25:07:05:24] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:05:24] Commandline is: -stdio \\.\pipe\AIR_3888_0 -ei
[2013-04-25:07:05:24] No installed runtime detected
[2013-04-25:07:05:24] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:07:05:26] Installing msi at c:\users\steve\appdata\local\temp\air953.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:05:29] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Rolling back install of c:\users\steve\appdata\local\temp\air953.tmp\setup.msi
[2013-04-25:07:05:29] Rollback complete
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Runtime Installer end with exit code 7
[2013-04-25:07:05:31] Runtime Installer end with exit code 7
[2013-04-25:07:06:12] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:07:06:12] Commandline is:
[2013-04-25:07:06:12] No installed runtime detected
[2013-04-25:07:06:21] Relaunching with elevation
[2013-04-25:07:06:22] Launching subprocess with commandline c:\users\steve\appdata\local\temp\aire916.tmp\adobe air installer.exe -ei
[2013-04-25:07:06:32] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:06:32] Commandline is: -stdio \\.\pipe\AIR_5884_0 -ei
[2013-04-25:07:06:32] No installed runtime detected
[2013-04-25:07:06:32] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:07:06:33] Installing msi at c:\users\steve\appdata\local\temp\aire916.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:06:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Rolling back install of c:\users\steve\appdata\local\temp\aire916.tmp\setup.msi
[2013-04-25:07:06:37] Rollback complete
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Runtime Installer end with exit code 7
[2013-04-25:07:06:40] Runtime Installer end with exit code 7
[2013-04-25:07:26:15] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:07:26:15] Commandline is:
[2013-04-25:07:26:15] No installed runtime detected
[2013-04-25:07:26:28] Relaunching with elevation
[2013-04-25:07:26:28] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air3063.tmp\adobe air installer.exe -ei
[2013-04-25:07:26:37] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:26:37] Commandline is: -stdio \\.\pipe\AIR_2348_0 -ei
[2013-04-25:07:26:37] No installed runtime detected
[2013-04-25:07:26:37] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:07:26:39] Installing msi at c:\users\steve\appdata\local\temp\air3063.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:26:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:26:48] Rolling back install of c:\users\steve\appdata\local\temp\air3063.tmp\setup.msi
[2013-04-25:07:26:48] Rollback complete
[2013-04-25:07:26:48] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:26:48] Runtime Installer end with exit code 7
[2013-04-25:07:46:09] Runtime Installer end with exit code 7 -
having trouble installing ProIX on new Windows 8 machine after XP crash. Get almost ll of the way through and get an error box ... contact system support. Only way out is to abort and then it un-installs. Wondering if a licensing max issue since we didn't get an opportunity to uninstall off of crashed machine?
Hey robr72339266,
With a single user license, you can install Acrobat on maximum two computers, say, your laptop at work and desktop at office.
But, you cannot use Acrobat on both the machines simultaneously.
You will first need to deactivate Acrobat from the old machine, then install and activate the software on the new OS with the same serial key.
Please Contact | Adobe to seek help on the same.
Regards,
Anubha -
Installed Photoshop CS6 on Windows 8.1
Installed Photoshop CS6 on Windows 8.1 and when I ask for updates I get a warning telling me the server is not available. I can receive updates on my desktop which is Windows 7. Do I need an upgrade?
no, you don't need an upgrade.
http://helpx.adobe.com/creative-suite/kb/error-update-server-repsonding-cs4.html -
How do I re-install Adobe CS6 on a new mac with no disc drive?
How do I re-install Adobe CS6 on a new mac with no disc drive?
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Trouble installing Adobe Presenter 8...
Hello ... I am having trouble installing Adobe Presenter8. I downloaded everything to my desktop, and when I run the installer, it installs 2%, then I get the error code that I attached... its in German, but it just says an error occured during installation, and I should 1. restart my computer, close all applications, and restart the installer... can anyone help?
Also, it is a trial version of Adobe Presenter 8.Got it! Thank you…
Von: alpi agarwal [email protected]
Gesendet: Freitag, 8. März 2013 09:40
An: Scharfer, Ryan
Betreff: Trouble installing Adobe Presenter 8...
Re: Trouble installing Adobe Presenter 8...
created by alpi agarwal<http://forums.adobe.com/people/alpi+agarwal> in Adobe Presenter - View the full discussion<http://forums.adobe.com/message/5131684#5131684 -
Dear all,
I am trying to install Adobe CS6 master collection but the installation failed with error message Warning DW066 OS requirements not met for .... (for all Adobe software)
I don't understand why because I have an HP Pavillon 17-E106ED with AMD A4-5000 APU with Radeon HD graphics 1,5 Ghz and 8GB of RAM. Windows 8.1 is installed, so I guess this is sufficient to run Adobe CS6.
Can someone tell me what I am doing wrong or is it just the fact that my laptop hardware is not supported by this Adobe release?
Best Regards,
Harry----------- Payload: {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 -----------
FATAL: DS003: Cannot extract 'C:\Users\gebruiker\Downloads\CS6 Master Collection NL\Adobe CS6\payloads\AdobeDynamiclinkSupport6All\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{DE88AA40-6766-43D3-A755-8FC374B3D2C3}'. Error: Error 2 Het systeem kan het opgegeven bestand niet vinden.
----------- Payload: {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0 -----------
FATAL: DS003: Cannot extract 'C:\Users\gebruiker\Downloads\CS6 Master Collection NL\Adobe CS6\payloads\AdobeCameraRawProfile7.0All\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{539AEF15-3A2B-4A31-A587-7E90F7D9C700}'. Error: Error 2 Het systeem kan het opgegeven bestand niet vinden.
----------- Payload: {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0 -----------
FATAL: DS003: Cannot extract 'C:\Users\gebruiker\Downloads\CS6 Master Collection NL\Adobe CS6\payloads\AdobeSuiteSharedConfiguration3-mul\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{8706963D-5F48-47CC-998B-DAB70B089DB8}'. Error: Error 2 Het systeem kan het opgegeven bestand niet vinden. -
Unable to install Adobe CS6, have tried everything
I have been trying to install Adobe CS6 Master on a fresh install of Windows 7 Enterprise 64bit with updates running on a Dell OptiPlex 7010. I think I have gone through every scenario possible and cannot get it to install.
Keep getting the: "Installer failed to Initialize. Please download Adobe Support Advisor to detect the problem."
Grabbed the Support Advisor, and it told me there was a Windows Update bootstrapper issue. I know I wasn't running any win updates because I tried the CS install after a restart but it must have been doing something in the background to cause that error.
Followed the solution link that the Support Advisor gave. It told me to get the Cleaner Tool. Tried that and removed all, restarted. Still getting the Installer failed to initialize.
Took the same discs to two other Windows 7 machines (barebones hardware) and they both successfully initialized.
I took the hammer to the Dell: reformatted the hd, reinstalled Windows 7 and did not do any updates at all. Put the CS6 disc in and "Installer failed to Initialize. Please download Adobe Support Advisor to detect the problem."
Downloaded the Support Advisor and it couldn’t detect any issues.
Any ideas to what is going on and how I can install this sucker?Here's what the logs are saying:
7/12/2013 18:34:33 [INFO] Setup - Build Version - 6.0.335.0
7/12/2013 18:34:33 [INFO] Setup - Logging Level verbosity Set to 4
7/12/2013 18:34:33 [INFO] Setup - Start Adobe Setup
7/12/2013 18:34:33 [INFO] Setup - TimeLog: Bootstrapper Start
7/12/2013 18:34:33 [INFO] Setup - TimeLog: Start initial checks
7/12/2013 18:34:33 [INFO] Setup - Dictionary Path: D:\Adobe CS6\resources\Dictionary\en_US\stringTable.zdct
7/12/2013 18:34:33 [ERROR] Setup - Error finding locale language dictionary file. Defaulting to english.
7/12/2013 18:34:33 [ERROR] Setup - Error finding english dictionary file.
7/12/2013 18:34:33 [ERROR] Setup - Unable to initialize ZString library
7/12/2013 18:34:33 [INFO] PIM - Trying to access xml at path:D:\Adobe CS6\resources\setup.xml
7/12/2013 18:34:34 [INFO] PIM - XML is valid
7/12/2013 18:34:34 [WARN] PIM - Failed to find Node
7/12/2013 18:34:34 [INFO] Setup - Found 6 packages in setup manifest
7/12/2013 18:34:34 [INFO] PIM - Build Version - 6.0.335.0
7/12/2013 18:34:34 [INFO] PIM - Logging Level verbosity Set to 4
7/12/2013 18:34:35 [INFO] Utilities - Folder does not exist
7/12/2013 18:34:35 [INFO] PIM - Build Version - 6.0.335.0
7/12/2013 18:34:35 [INFO] PIM - Logging Level verbosity Set to 4
7/12/2013 18:34:35 [INFO] PIM - CREATE PIM Instance ...
7/12/2013 18:34:35 [INFO] Utilities - File does not exist
7/12/2013 18:34:35 [INFO] Utilities - File does not exist
7/12/2013 18:34:35 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
7/12/2013 18:34:35 [INFO] PIM - SUCCESS Created Tables.
7/12/2013 18:34:35 [INFO] PIM - PIM Database is Up To Date.
7/12/2013 18:34:35 [INFO] PIM - Updater Inventory location:D:\Adobe CS6\resources\updaterinventory.dll
7/12/2013 18:34:36 [INFO] Utilities - File does not exist
7/12/2013 18:34:36 [INFO] PIM - Trying to access xml at path:D:\Adobe CS6\packages\core\PDApp.pimx
7/12/2013 18:34:36 [INFO] PIM - XML is valid
7/12/2013 18:34:36 [WARN] PIM - Failed to find Node
7/12/2013 18:34:36 [INFO] PIM - PackageCheck: Package id DB6A859D-6542-41CB-8C81-548894F5AF7B not installed on the system. Size required: 25586340
7/12/2013 18:34:36 [INFO] PIM - Trying to access xml at path:D:\Adobe CS6\packages\D6\D6.pimx
7/12/2013 18:34:36 [INFO] PIM - XML is valid
7/12/2013 18:34:36 [WARN] PIM - Failed to find Node
7/12/2013 18:34:36 [INFO] PIM - PackageCheck: Package id 325EE915-3603-483C-9AB6-27FF2ACD9E15 not installed on the system. Size required: 3073908
7/12/2013 18:34:36 [INFO] PIM - Trying to access xml at path:D:\Adobe CS6\packages\DECore\DECore.pimx
7/12/2013 18:34:36 [INFO] PIM - XML is valid
7/12/2013 18:34:36 [WARN] PIM - Failed to find Node
7/12/2013 18:34:36 [INFO] PIM - PackageCheck: Package id EFAA097D-45E3-4C97-858D-B788D0286E68 not installed on the system. Size required: 27226128
7/12/2013 18:34:36 [INFO] PIM - Trying to access xml at path:D:\Adobe CS6\packages\DWA\DWA.pimx
7/12/2013 18:34:36 [INFO] PIM - XML is valid
7/12/2013 18:34:36 [WARN] PIM - Failed to find Node
7/12/2013 18:34:36 [INFO] PIM - PackageCheck: Package id E04AF2FA-0DD0-41FE-A54C-D21B4281F578 not installed on the system. Size required: 4704944
7/12/2013 18:34:36 [INFO] PIM - Trying to access xml at path:D:\Adobe CS6\packages\P6\P6.pimx
7/12/2013 18:34:36 [INFO] PIM - XML is valid
7/12/2013 18:34:36 [WARN] PIM - Failed to find Node
7/12/2013 18:34:36 [INFO] PIM - PackageCheck: Package id B6250A29-6F83-4AC1-9FCB-55F5145666EF not installed on the system. Size required: 13118732
7/12/2013 18:34:36 [INFO] PIM - Trying to access xml at path:D:\Adobe CS6\packages\LWA\LWA.pimx
7/12/2013 18:34:36 [INFO] PIM - XML is valid
7/12/2013 18:34:36 [WARN] PIM - Failed to find Node
7/12/2013 18:34:36 [INFO] PIM - PackageCheck: Package id 6723B986-6C15-498E-B5E9-68D769DF1A1C not installed on the system. Size required: 10974706
7/12/2013 18:34:36 [INFO] PIM - Trying to access xml at path:D:\Adobe CS6\packages\UWA\UWA.pimx
7/12/2013 18:34:36 [INFO] PIM - XML is valid
7/12/2013 18:34:36 [WARN] PIM - Failed to find Node
7/12/2013 18:34:36 [INFO] PIM - PackageCheck: Package id C7711F19-8ED8-47E8-B9E0-C4CC5AF99F85 not installed on the system. Size required: 10076785
7/12/2013 18:34:36 [INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 104237697
7/12/2013 18:34:36 [INFO] Setup - TimeLog: End initial checks
7/12/2013 18:34:36 [INFO] Setup - TimeLog: Begin Installing
7/12/2013 18:34:36 [INFO] Setup - Start Installing core package - D:\Adobe CS6\packages\core\PDApp.pimx
7/12/2013 18:34:36 [INFO] PIM - START installPackage at file D:\Adobe CS6\packages\core\PDApp.pimx
7/12/2013 18:34:36 [INFO] PIM - Trying to access xml at path:D:\Adobe CS6\packages\core\PDApp.pimx
7/12/2013 18:34:36 [INFO] PIM - XML is valid
7/12/2013 18:34:36 [WARN] PIM - Failed to find Node
7/12/2013 18:34:36 [INFO] PIM - Validating package file: 'D:\Adobe CS6\packages\core\PDApp.pimx'
7/12/2013 18:34:37 [INFO] PIM - Validating package file: 'D:\Adobe CS6\packages\core\PDApp.pima'
7/12/2013 18:34:37 [INFO] PIM - SUCCESS insertPackageUpdateList.
7/12/2013 18:34:37 [WARN] PIM - Failed to find Node
7/12/2013 18:34:37 [INFO] PIM - SUCCESS insertAppletRegInfoList.
7/12/2013 18:34:38 [FATAL] PIM - Unable to unzip the contents of package: utilInstallPackageAtPathToPath
7/12/2013 18:34:38 [FATAL] PIM - Error Failed to extract assets...
7/12/2013 18:34:38 [INFO] Setup - Finished Installing core package - D:\Adobe CS6\packages\core\PDApp.pimx, Return status: -8
7/12/2013 18:34:38 [FATAL] Setup - Error installing D:\Adobe CS6\packages\core\PDApp.pimx package.
Return Value of pim_installPackage = -8
7/12/2013 18:34:38 [INFO] Setup - TimeLog: End Installing. Now launching PDApp
7/12/2013 18:34:41 [INFO] PIM - PIMSqlite closeDB status 0
7/12/2013 18:34:41 [INFO] PIM - FREE PIM Instance ...
7/12/2013 18:34:41 [INFO] Setup - cleanUSF: Deleting Path C:\Users\user\AppData\Local\Adobe\OOBE\PDApp
7/12/2013 18:34:41 [INFO] Setup - Setting current directory to C:\Users\user\AppData\Local\Adobe\OOBE
7/12/2013 18:34:41 [ERROR] Setup - Error in deleting folder C:\Users\user\AppData\Local\Adobe. Error Code:145
7/12/2013 18:34:41 [INFO] Setup - ================= End Adobe Setup. Exit code: 1 =================
So does it look like I need to go to: http://prodesigntools.com/adobe-cs6-direct-download-links.html and get some new installers or is there a way to get this to work with getting those PackageChecks in order? -
Error trying to Install Adobe Air on Windows 7
Trying to install Adobe Air on Windows 7. Error: Application descriptor could not be found for this application (301).
AIR isn't an application, but a runtime that other applications use. It's similar to Java. You don't run it directly, it's just something other applications need to have present so they can run. You won't see any reference to it in your Start menu, though it will appear in your Uninstall control panel. The applications that use AIR (like Tweetdeck, BBC iPlayer, etc) will have links in your program list.
Chris
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