Trouble installing and activating Photoshop CS4 extended.

I have just bought the Dvd version of Photoshop CS4 and installed it on my main computer and it seemed to have installed ok and loaded ok. But when I went back to the same computer it is asking me to enter the seriel key again and wont accept the serieal number anymore. I do not know what to do, should I uninstall the software and reinstall or will this just add to the problem.
Second I also tried to install photoshpp on my second computer which I keep down stairs, again it accepted the serieal number but this time halfway through it would not install the actual photoshop and when I try to install again it does not do anything.

Hi,
One computer that can be isolated but installing it on two and behaving the same might be a different issue. You may need to contact adobe the check your serial number.
Or it's also possible that you don't have the proper permission which the software is having issue writing the licensing data.
Hope this gives you an idea.

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Problem activating Photoshop CS4 extended. Invalid Serial number

I have Photoshop CS4 extended. It has been working fine then I got a new computer and it won't accept the SN to activate it. Any Idea how to overcome this?

Hopefully this helps. Use "contact us" if it doesn't. As forum volunteers we have no authority on activation problems.
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Gene

Make Photoshop CS4 (normal) to Photoshop CS4 extended

Hi people,
I tried the whole day upgrading from Photoshop CS4 to Photoshop CS4 extended.
The situation is:
a few months ago, I had installed and activated Photoshop CS4 (normal) at a workstation.
Now we need at this Workstation Photoshop CS4 extended.
What have i done yet:
At first I uninstalled the normal Photoshop CS4, rebooted the workstation, and installed from the DVD Photoshop CS4 with an extended key.
After the installation has finished, and I started Photoshop CS4, I recognized that its not the extended Version, its just the normal one.
After googling the internet, I found the "WinCS5Cleanupscript".
So I have uninstalled the not extended Photoshop CS4 again,
did a reboot,
run the CleanUpScript (which does not recognize any CS4 on the workstation),
reboot again,
installed Photoshop CS4 with the key from the extended version,
reboot,
startet Photoshop CS4 and recognized also, that it was not extended.
Next step:
Ran the CleanUpScript, which found something from CS4 (what is ok, because I did not uninstall PSCS4 this time)
CleanUpScript cleaned some CS4 thins up.
Reboot.
Uninstall everything that begans with an "A" and ended with "dobe" from the workstation.
Reboot.
Than I ran RegCleaner, cleaned everything that began with an "A" and ended with "dobe".
Reboot.
Checked again with RegCleaner if anything was left, but RegCleaner did not recognize any more Adobe things.
Startet Photoshop CS4 and recognized also, that it was not extended.
What can/should I do, to be able to install Photoshop CS4 extended?
I have no more ideas.
regards Kai

Sorry if am not realy precise and correct enough, I try to explain it more exactly:
My Company has purchased Photoshop CS4 (normal) and Photoshop CS4 extended.
For both versions, do I have a separate key; one for the normal, and one for the extended version.
I have the Situation, with one workstation, that there is Photoshop CS4 (normal) installed and activated with a (normal) key, since a half year and it works propperly.
Now we need at this workstation Photoshop CS4 extended. But I can't "upgrade" my PhotoshopCS4 (normal) to Photoshop CS4 extended.
I know that the extended key works for the extended Version, because we also have workstations that needs PhotoshopCS4 extended since Photoshop was installed there.
My "upgrade"-way was:
- uninstalled, PhotoShop CS4 (normal) from this workstation
- Installed it again from the DVD
- entered the key from the extended Version
- waited half an hour, since the installation finished
- rebootet the workstation
- startet PhotoshopCS4 an then I recognized, that this is not the extended Version
- and now, I do not know, what I can do
Now after reading the other posts, there could be one mistake that I could had made.
And its, that I did not have deactivated PhotoShopCS4, but logicaly will it not be deactiveted during the uninstallation?
sorry if my english is too bad, if this is the case let me know, and I try to explain it more exactly.
regards and thanks
Kai

I have installed mountaion lion and I am getting an error 150:30 that prevents me from opening my photoshop cs4 extended. Does anyone know how to fix this?

I have installed mountaion lion and I am getting an error 150:30 that prevents me from opening my photoshop cs4 extended. Does anyone know how to fix this?
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It's a "licensing error" see this for what steps to take: Error "Licensing has stopped working" | Mac OS

Photoshop CS4 Extended- change from PC to Mac and a lost licence key.

Hi,
I have been trying to get into adobe chat to ask these two questions, however it always comes up with an 'chat is unavailable' and I'm unsure of where else to turn- as there is no email contact and no number.
I bought Photoshop CS4 Extended (Student edition) a few years ago and got a disk which i have been using on all my pc computers (deactivating old computers and re-activting new ones), However i have now changed to Mac- and the disk will not load on the mac as it is set for windows. I have then tried to download, CS4 online- but my licence key comes up with a red cross and it will not be accepted. I have looked at other chats and looked at different sites to download the cs4 (and apparently the extended cs4) however i can never find the right download or its just a read me pdf document.
I just want my CS4 photoshop on my new mac computer and unsure how to get it.
Secondly i lost a licence key when one of my family computers died- and have only had one licence key since then. I'm just wondering is there a way to get this back?rent
Is there a different way to contact adobe? Chat just doesn't seem to work for me- and i would love to get these two questions cleared up.
Thanks,
Rachael

Prior to the subscription models—and of course that includes CS4—the Photoshop license was platform specific, either Windows or Mac, but not both. Your CS4 Windows serial number ("key") will never work on the Mac version.
CS4 is out of the loop as far as requesting a platform swap for a nominal fee. It is no longer supported by Adobe in any way. A platform swap required the destruction of your PC version, so you could not use both the PC and the Mac versions.
For a time, you could have used CS4 to upgrade to CS6 for about $200, but that time window has closed by now. Now you would have to own a legitimate version of CS5 in order to be eligible to buy an upgrade to CS6.
You can of course buy the full version of Photoshop CS6 Extended for $1,000 from the Adobe store:
Creative Suite 6
Alternatively, you can subscribe to Photoshop CC and Photoshop CC2014 on a monthly basis without ever owning the software. If you stop paying monthly, the software ceases to work.
The cheapest subscription is the Photography plan, which includes both Photoshop and Lightroom for $10 a month.
These are user forums; you are not addressing Adobe here. To contact Adobe support directly:
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation.
There is also a phone option. 1 (800) 833-6687

I need to install photoshop cs4 extended from a disk to a new computer because my old computer had a hard drive crash. There is no serial number on the back of the case. How can I obtain a usable serial number?

I have to install Photoshop CS4 extended on a new computer from a disk because my old computer had a hard drive crash. There is no serial number on the back of the case. How can I obtain a usable serial number?

Find your serial number quickly
You can activate software without following up and registering it... at least that was the case in the past. The serial number is normally located on the disc case or a box inside the main box. If you did not purchase the disc from Adobe then it is possible you would have dealt with a redemption code, in which case it would have been up to you to keep a record of the serial number, especially if you did not follow up and register the software.

I can't install Adobe Photoshop CS4 extended at all

I downloaded Adobe Photoshop CS4 Extended (Trial Version) from the Adobe.com website through Akamai downloader. Well, i tried to install it clicking on the set up, but it started to install and a few minutes later stopped and displayed a error message. The message, without error code identifications, just informed that there was an error during the instalation and Adobe bridge and another one could not be installed.
I tried again and it started, but when it was almost finishing another message appeared warning that "there was an error during the instalation(again no code error identification) and that Photoshop could not be installed.
I follow some tips like shutting down the firewall, AV, but it didn't work. I used the system restoring so that i could completely clean up remaining files and tried to reinstall it, but again nothing.
Has anybody any idea?
Thanks
lucyniccio

Hi again.
John Joslin wrote:
There is a difference between being the Administrator on the computer and right-clicking on the Setup file and choosing "Run as Administrator".
I know that John, when i said that i usually run the system as administator, i meant that i logged on as administrator. Sorry if i caused a misunderstood.
I decided to format the computer again. Perhaps, some problem during the system instalation may have caused this problem. After that, i'll try to install it and see what's gonna happen. I've decided to do it because If it is caused by an instalation error of the main system, it may also cause hassles when using other softwares. But if it is not caused by an instalation error i'll come back to get help.
Thanks for responding
lucy

Please help me fix this problem it's driving me crazy. I have tried installing and reinstalling photoshop EXTENDED several time and each time i lunch it ask me for the serial number in which i entered it once entered nothing happens

Please help me fix this problem it's driving me crazy. I have tried installing and reinstalling photoshop EXTENDED several time and each time i lunch it ask me for the serial number in which i entered it once entered nothing happens

Hi Glenn,
Kindly try out the steps mentioned in the link below and see if you are able to serialize your software.
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Try Solution 2: Clean up cached user login information.
Please share the results after performing the steps.
Thanks,
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D7000 raw files not seen in my iMac OS 10.7.5; Bridge and Photoshop CS4 Extended

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Hello,
I have Photoshop CS4 installed on my Windows Vista system and wanted to download the Photoshop CS4 Extended trial.
I tried to download the Photoshop CS4 Extended trial on the desktop as well as on the laptop and wasn't successful.
I was able to download other Adobe trial applications such as Flash CS4, After Effects CS4 and so forth.
I thought the issue mentioned above was due to the fact that Photoshop CS4 was already installed or maybe cause only Photoshop CS4 is available for the trial and not the Extended version similar to CS4 Encore?
Annick Vanderschelden

Thanks for the answers...
I think John understands me. As a matter of fact I have a PS Standard
CS2, CS3 and CS4 installed on my system and was wondering why I wasn't able to install a PS CS4 Extended trial. Apparently you just can't.
It's a pity 'cause as a consequence if you want to try the Extended version you have to get rid of the Standard version first and then download the Extended trial version?
I think it would also be better that the Adobe site should mention that you cannot download the Extended version when you already have the Standard installed? For example if you hover over the PS CS4 icon here, you will notice the 'try' link. Then you might expect that you just can download and install the application whether you have the Standard already on your system or not.
Annick Vanderschelden
annick vanderschelden's photography

I'm trying to process RAW file images from my SanDisk memory card on Adobe Photoshop CS4 Extended and am unable to do so. Which level Adobe Photoshop do I need to process SanDisk images?

I'm trying to process RAW images from my new SanDisk Ultra memory card and unable to do so. I'm currently using Adobe Photoshop CS4 Extended, is this the right one or do I need to update?

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3,— BOILERPLATE TEXT:
Due to the current unavailability of clairvoyants and mind-readers in the forum, we respectfully request you supply sensible, complete details.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
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