Trouble installing and uninstalling Adobe Acrobat Reader 9.3.1

Adobe wasn't opening the files. I did system restore several times and it didn't work. I uninstalled all the adobe programs and reinstalled. There was an error message about administrator. I tried again. Then it said adobe reader cannot be installed. Now I could get the documents but could not print them. Next I tried to uninstall again (all through add/remove programs) Now I cannot uninstall Adobe 9.3.1, the message is "patch package couldn't be opened. verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer patch package." When I checked to see what to do the answer was to use micosoft installer cleanup utility. This application comes with warnings and I want to be sure this is the correct thing to do and that it won't mess up other things on my computer. Please help. My children are in exams and need this program.

MICU (Microsoft Installer Cleanup Utility) might work, but it's something I've never used.
Regarding System Restore. I always tell people that System Restore is an absolute last resort if Windows isn't working properly. In other words, if your only other option is to reformat and reisntall the Operating System, try Restore first. Other than that it does more harm than good 99.99% of the time.
If you're comfortable with REGEDIT, you can manually delete the Reader folder from Program Files, and then delete all keys for Reader 9 from the HKEY/LOCAL MACHINE/Software/Adobe and HKEY/CURRENT USER/Software/Adobe registries, reboot, and then try re-downloading and reinstalling Reader. Again, that's IF you're comfortable with editing your registry. If not, go with the MICU.

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