Trouble installing and uninstalling itunes

itunes stopped working on my hp laptop...my operating system is windows vista...when i try to open itunes i get a message that says that this action is only valid for products that are currently installed...so i tried to reinstall itunes and i keep getting this message as installation starts..."the feature that you are trying to use is on a network resource that is unavailable"...underneath of that the message it says "click ok to try again, or enter an alternate path to a folder containing the installation package itunes.msi in the box below".... there is a text box below that and over top of that drop down box it says "Use source" and next to that box there is a browse button... when i try to uninstall itunes i get teh same message...I'm basically stuck at that point...any suggestions on how to go about getting itunes back on my laptop and also how to save my music to a folder so i don't lose it in the process...thanks alot

yea its terrible...ive been screwin with quicktime player because a lot of the itunes problems are related to that...i wish i could just delete it and start over...i wonder if any mac technical people look over these forums cause i can't seem to find anyone who knows whats up...let me know if you find the answer

Similar Messages

  • HT1349 I have installed and uninstalled iTunes on multiple occasions, but keep getting the error message that "Apple Application Support is required to run iTunes ..... Error 2 (Windows Error 2)".  Can't find any useful solution.  Can anyone help?  Pleeee

    I have instlled and uninstalled iTunes on multiple occasions but iTunes fails to start with message "Apple Application support is required to run iTunes .......... Error 2 (Windows error 2)".  Most most frustrating.  Can anyone help, pleeeeeeease!!

    iTunes "Apple Application Support is required... Error 2" and possible fix.
    Hi Redgilly (and others).
    I just resolved this on Win Vista (should apply equally for Win7 too). Please uninstall iTunes before proceeding though. I'll walk you through the process I followed, if you like you can jump straight to the Solution section.
    Problems:
    The initial error during the installation of iTunes was:
    An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken='1fc8b 3b9a1e18e3b",processorarchitecture="x86". Please refer to Help and Support for more information. HRESULT:0x8007054F
    The error (after installing iTunes) when trying to run iTunes was:
    Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 (Windows error 2).
    After trying various fixes around the forums I came across this MSKB article, which relates to the first installation error:
    http://support.microsoft.com/kb/2688946
    This lead me to trying to install MS Visual C++ but I received the following error trying to install that:
    Error 1935.An error occurred during the installation of assembly ‘Microsoft.VC80.ATL,type=”win32”,version=”8.0.50727.762”,publicKeyToken=”1fc8b3 b9a1e18e3b”,processorArchitecture=”amd64”’. Please refer to Help and Support for more information. HRESULT: 0x80070BC9. Assembly interface: IassemblyCacheItem, function: Commit, component: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}
    Note: The installation of VC++ rolls back when it fails.
    Solution:
    Through this error I found this MSKB article:
    http://support.microsoft.com/kb/946414
    The Automated MS "Fix It" msi package didn’t work.
    Note: Please backup your registry first (see the above MSKB article for instructions).
    I opened the registry and (as instructed in the MSKB article) deleted the following keys:
    HKEY_LOCAL_MACHINE\COMPONENTS\
    PendingXmlIdentifier
    NextQueueEntryIndex
    AdvancedInstallersNeedResolving
    Reboot and reinstall iTunes.
    I hope this helps.

  • Problems installing and uninstalling itunes

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    I get an error whenever I try to reinstall iTunes, the installer runs for a few seconds and ends immediately.

    Hello jdelvek
    The article gives troubleshooting steps for issues with installing iTunes.
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

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    restart your computer, clean and then reinstall per, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

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    I'm having problems installing iTunes on a Win 7 machine.  The app will not launch correctly.  It was working at one time, but now I have no idea why it would not work.  I tried uninstalling some applications and still nothing.  I did have to delete the Quicktime folders because it did not show up as being installed. Should I reinstall it since it doesnot look like iTunes reinstalled it?

    Are you getting an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)

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  • Having trouble installing or uninstalling itunes

    While trying to download updated itunes , it stopped working . There may have been a problem the hard drive being maxed out . I took care of the space problem . Running windows XP .When I hit the start button , itunes is there , but it says it's empty . In add / remove itunes shows 203mb of software. When I try to remove it I get error message "The feature you trying to use is on a network resource that is unavailable " It's looking for " a folder that contains the installation
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    When I try to remove it I get error message "The feature you trying to use is on a network resource that is unavailable " It's looking for " a folder that contains the installation
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    I have tried to access the itunes store by many different means.  I know I have account balance as I put in 2 gift cards back in March and have not used them all.  I recently installed and uninstalled itunes several times but I still cannot open it on my computer.  When plugging in my ipod shuffle it does not automatically load either although my computer says it's working correctly.

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    Read more: http://www.ehow.com/how_2125133_do-winsock-reset.html#ixzz2kyccghec

  • I constantly get Error 7 (windows error 5) message.  I have installed and uninstalled repeatedly.  Any chance of getting Itunes on Windows 8.1?

    I had the older version of ITunes and then it disappeared.  When I try to install the new version, I keep getting "unable to install ITunes, Error 7 (windows error 5) message.  I have repeatedly installed and uninstalled iTunes without luck.  Any chance of actually getting this on Windows 8.1 or not?  I am assuming I also lost my library during this.

    Hey there Stardust37,
    Welcome to Apple Support Communities.
    The article linked below provides troubleshooting tips that can help you resolve the iTunes installation issue alert message that you’re seeing on your PC.
    iTunes for Windows: "Error 7" message when opening iTunes - Apple Support
    Cheers,
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  • Iphone 4 not recognized and will not sync after latest itunes update.  I have done all trouble shooting and uninstalled and reinstalled itunes to no avail.

    iphone 4 not recognized and will not sync after latest itunes update.  I have done recommendedl trouble shooting and uninstalled and reinstalled itunes to no avail. Can I go back to earlier version of itunes or restore computer to fix?

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    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
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  • When installing or uninstalling iTunes I get 'The folder path 'My Music' contains an invalid character' and fails

    When installing or uninstalling iTunes I get 'The folder path 'My Music' contains an invalid character' and fails

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
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