Trouble installing Captivate on second computer
Captivate was installed on my second computer (have a work computer at office and second at telework site)
When I launch Captivate it pops upt box "sign in required", but it asks for a certificate.
If I hit 'yes' or 'view certificate' it goes in long wait mode, then tells me I'm not connected to internet.
So I never get opportunity to put in my username/password/license code
Screen shots
If I select Yes
Timer wheel spins for about a minute then
If I select View Certificate I get
My telework computer is a virtual clone of my office desktop.
I'm not an administrator for the machine. But the admin who installed it was also unable to put in the license info.
It's been several months since it was purchased and installed on my telework computer.
Hope this helps.
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