Trouble installing CS3 upgrade using Macromedia Studio MX serial number

I'm trying to install my CS3 software onto a new Macbook and it will not accept my Macromedia Studio MX serial number that was used to upgrade to CS3.

Thank you so much for the link. I tried the chat earlier and they couldn't help. After being online with them for an hour, they said the product was too old for them to assist with and that the tech support team could help, but they couldn't transfer me to them nor did they provide a number to call. The only option they gave me was to go to the forum. I've been searching everywhere for a support number so I really appreciate the link you provided. I guess I will try again on Monday since they are not available until then.

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          From: Jeff A Wright <[email protected]>
    To: jeff franz <Removed by Moderator>
    Sent: Friday, November 21, 2014 6:42 PM
    Subject:  How to re-install CS3 upgrade version?
    How to re-install CS3 upgrade version?
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    Message was edited by: Nilorak123

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