Trouble installing CS3

After installing CS3 on a new Win7 Pro x64 laptop I am getting an error saying "6 failed components" (I have made sure to use the adobepdf.dll_64 file when prompted.) We have installed CS3 on other Win7 x64 laptops previously w/no problem. Upon trying to launch Acrobat 8 Pro I get the error "Adobe Acrobat 8 Professional cannot be launched at this time. You must launch at least one other suite component (such as Adobe Photoshop) before launching Acrobat 8 Professional." However Photoshop is one of the components that did NOT install so I am unable to launch it, and when launching any other component I either get the same error or a message saying that the component is no longer in service, so I have no way to register CS3. I have followed the instructions in kb400590 to no avail.
Please help, thanks!

You will probably find that CS3 is not compatible with Win7, 64-bit. There have only been 2 reports of folks with AA8 being successful with the 64-bit system. Most have had a 32-bit system and even that has problems. At this point, your only solution is to probably upgrade. However, at this time I think that the newest CS edition still comes with AA X (that can not be upgraded to AA XI separately). If there is a way to install the items in a 32-bit mode, then you might be successful. I am pretty sure the parts of CS are 32-bit packages and a compatibility mode may be required. I do not run a 64-bit system and am only guessing.

Similar Messages

Help! Trouble installing CS3 Design Premium

I have trouble installing CS3 Design Premium. I am using Windows XP. I had to deinstall CS3 after my PC had a little crash. Now I want to install CS3 again. But at the beginning there comes an error message "Setup is already running. You can install only ONE adobe product at the same time. Shut the other installation before starting the installation of CS3."
The point is, there is NO OTHER installation running at the moment - so far as I know.
I tried already the following, but there was the same error message:
- to start the installation by another user
- to start it from the protected mode.
- to start it by desktop installation.
Please, can anybody help me??
Thanks a lot!!!!
Nilo
Message was edited by: Nilorak123

Try this:
http://www.adobe.com/support/contact/cs5clean.html
Bob

Troubles installing cs3 Web Premium

I just got a new computer (MacBook Pro) running OS 10.6.7. I deactived my Adobe software on my old computer (an older white MacBook which is also running OS 10.6.7), downloaded CS3 Web Premium from the Adobe on-line store (where I originally purchased it) to my new computer and double clicked the Setup icon. I very briefly see a window saying "Initializing Adobe Setup..", then an installer alert window pops up saying "Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance.
Customer Support transferred me to Installation support, which told me they no longer support CS3 installation questions.
What do I need to do to get my CS3 software running on my new computer?
Thanks,
Phil DiPastena

Hi Phil,
I'm sorry you're having problems installing CS3. Your best bet would be to reprost this question over on the Mac Creative Suite forums.
Thanks,
Chris

Having trouble installing CS3 after dactivation on old system

I have had CS3 on an XP system for almost 4 years now and need to move it to a new (Win 7 Home Premium) PC going forward. The CS3 product is on a DVD via a download that installed on the XP system. I deactivated the CS3 Suite on the XP PC and am now attempting to install it on the Win 7 PC. Setup starts then asks for Adobe Creative Suite 3 Design Premium - like it is asking for that DVD or file? It is on the same DVD as the setep.exe file that is executing. Choices are OK and Cancel. OK does nothing and Cancel ends the install. I have all of the keys to avtivate the products but I don't get that far. Need assistance please.

Single DVD was burned from the download on 9/14/2008 and used w/o issue to install full CS3 on XP system. Used Photoshp, Acobat 8 Pro, and some Dreamweaver.
Screen shots follow:
DVD Directory -
Install Options -
Error Message - asking for CS3 Files -
Install Result when I say cancel - OK response provided same screen
Thanks for any help you can suggest.

Trouble installing CS3 upgrade using Macromedia Studio MX serial number

I'm trying to install my CS3 software onto a new Macbook and it will not accept my Macromedia Studio MX serial number that was used to upgrade to CS3.

Thank you so much for the link. I tried the chat earlier and they couldn't help. After being online with them for an hour, they said the product was too old for them to assist with and that the tech support team could help, but they couldn't transfer me to them nor did they provide a number to call. The only option they gave me was to go to the forum. I've been searching everywhere for a support number so I really appreciate the link you provided. I guess I will try again on Monday since they are not available until then.

Trouble installing elements 12 on mac maverick.

I have a MacBook Pro with 10.9.4 OS. Just purchased Adobe Photoshop Elements 12 and I am having trouble installing. I put the disk in my computer and my Mac just spits it back out. I tired everything I can think of and nothing seems to get the disk to read. Has anyone else had any problems getting Elements to install? Can anyone tell me how to fix this problem or point me in the right direction of where to find the answer?

download the installation file and use your serial number to activate,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.4 (win) 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Trouble installing Photoshop CS5 with Adobe Creative Suite Premium

Hello all,
I am having trouble installing Adobe Photoshop CS5 as part of an upgrade of Design Suite Premium. All other program that are part of the CS5 suite install and operate fine. The error messages I am getting are below. The upgrade is from CS3 to CS5. We are running Windows 7 Enterprise 64 Bit.
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 7 fatal error(s), 18 error(s), 10 warning(s)
WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
WARNING: OS requirements not met for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}
WARNING: OS requirements not met for {A1BC7068-C1BA-410F-8B9A-DB807C803DE2}
WARNING: Unable to read Adobe file version for file path 'C:\Windows\Fonts\KozGoPro-Heavy.otf'
WARNING: Unable to read Adobe file version for file path 'C:\Windows\Fonts\KozGoPro-Regular.otf'
WARNING: Unable to read Adobe file version for file path 'C:\Windows\Fonts\MinionPro-BoldIt.otf'
WARNING: Unable to read Adobe file version for file path 'C:\Windows\Fonts\MinionPro-It.otf'
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: Unable to find file
ERROR: Error code: 2
ERROR: Unable to find file
ERROR: Error code: 2
ERROR: Unable to find file
ERROR: Error code: 2
ERROR: Unable to find file
ERROR: Error code: 2
ERROR: The following payload errors were found during install:
ERROR: - Recommended Common Fonts Installation x64: Install failed
ERROR: - AdobePDFL x64 CS5: Install failed
ERROR: - Adobe Photoshop CS5 English Language Pack_x64_AdobePhotoshop12-en_US_x64: Install failed
ERROR: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
ERROR: - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
FATAL ERROR: Cannot create extract assets at 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{BAE5212B-6651-4AD8-B26A-1B284D2665C6}' from zip file 'D:\Users\us28354\Desktop\Adobe CS5 Design Premium\Adobe CS5\payloads\AdobePDFL9.9-mul\Assets2_1.zip'. Error 0
FATAL ERROR: Cannot create extract assets at 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{E39A5ABD-516B-46F9-A042-694BBA6A4E08}' from zip file 'D:\Users\us28354\Desktop\Adobe CS5 Design Premium\Adobe CS5\payloads\AdobeFontsRecommended-mul\Assets2_1.zip'. Error 0
FATAL ERROR: Cannot create extract assets at 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{17C6080E-F475-4B49-A30C-EEB85673E999}' from zip file 'D:\Users\us28354\Desktop\Adobe CS5 Design Premium\Adobe CS5\payloads\AdobePDFL9.9_x64-mul\Assets2_1.zip'. Error 0
FATAL ERROR: Cannot create extract assets at 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{11C0657F-2BD4-4CBC-87F3-9455DC91886E}' from zip file 'D:\Users\us28354\Desktop\Adobe CS5 Design Premium\Adobe CS5\payloads\AdobeFontsRecommended_x64-mul\Assets2_1.zip'. Error 0
FATAL ERROR: Cannot create extract assets at 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{7F9C94CD-0BAC-4F8F-8990-6A5886F4D550}' from zip file 'D:\Users\us28354\Desktop\Adobe CS5 Design Premium\Adobe CS5\payloads\AdobeFontsRequired_x64-mul\Assets2_1.zip'. Error 0
FATAL ERROR: Cannot create extract assets at 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}' from zip file 'D:\Users\us28354\Desktop\Adobe CS5 Design Premium\Adobe CS5\payloads\AdobePhotoshop12-Core\Assets1_1.zip'. Error 0
FATAL ERROR: Cannot create extract assets at 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}' from zip file 'D:\Users\us28354\Desktop\Adobe CS5 Design Premium\Adobe CS5\payloads\AdobePhotoshop12-Core_x64\Assets1_1.zip'. Error 0

Yes, your fonts are locked. This is a known issue with different older versions of Adobe products if they are mixed. You need to take ownership and set their permissions to full access. There is some article on it in the knowledge base, but you might just as well do a web search on a more generic level about such procedures. An abbreviated summary of how to is contained in this article on my page (Security section).
Mylenium

Problems installing cs3 on windows 7

Does CS3 install and work normal when installed on a windows 7 system? Some say it installed / worked just fine. Others that they had problems installing or getting it to run. Others that it depens on which windows 7 system you have. Etc. etc.
What do I have to take into account when installing cs3 on a windows 7 machine? I know it's not designed for windows 7 but I rather use cs3 then cs4.

No one yet. I'm thinking about bying a laptop which has windows 7 already installed (I think home edition), but googling I found various topics of people having trouble getting cs3 master collection to work (programs of master collection not being installed, error messages about missing windows files etc, etc.). Which version of windows 7 should I have to make cs3/cs4 work? Or should I be able to install cs3/4 on any windows 7 computer without any problems? Or should I do anything specific before installing?
I'm a little worried that I won't be able to use cs3 (which I much rather use than cs4) when I buy a new computer with windows 7.

Having trouble installing photoshop elements 10. Keeps telling me "file archive part of PS ele 10 is missing. need all parts to extract??

Having trouble installing photoshop elements 10. Keeps telling me "file archive part of PS ele 10 is missing. need all parts to extract??

there are two files for win os, an 7z and an exe.
download both, place both in the same directory and click (or double click) the exe.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

Can't find CS2 serial to install CS3 upgrade version (*@*! Yosemite)

Hi all,
Am having to re-install my CS3 (old I know, but still does the job) after having to wipe my hard drive after making the mistake of upgrading my OS to Yosemite... trouble is, as it was the upgrade version (had to install CS2 first) I now need to enter my CS2 serial - which I don't have.
Still waiting for answer on the "Chat" service (customer support no longer 'does' customer support for this) and nothing in my products page in my Adobe ID so a little stuck at the mo !
Any solution MUCH appreciated

Hi Ned,
Thanks for the (extremely prompt!) answer - I've marked as "correct" as I reckon it would work (the installation dialogue box only required a valid CS2 serial and the one on the download link - 1130-0412-8377-1896-9751-5759 - should work, according to what the page states).
Fortunately I managed to find (an old sketchbook that I was using at the time that had a note of both my CS2 and CS3 serials so managed to finish my install from that... one advantage of hoarding old notebooks !
Thanks again, and much kudos to you !
NB. If anyone else has the same issue (re-installing the upgrade version of CS3) then there is no need to install CS2 first before installing CS3 - the system should know you had a valid CS2 and only requires the valid serial.

"Response Code" needed to install CS3 (upgrade from CS2) - cannot get through on 'chat'

How do I get a Response Code for installing CS3 (upgraded from CS2) on a new computer? I used to be able to call for the code but there is no phone support anymore. I have spent 3 days trying to connect through chat which is supposed to be available 24/7 and it says 'chat is unavailable at this time'. I have no way of installing my software. Please help adobe.

Okay so I spent a further 2 hours on hold this morning and actually forgot I was on hold until I heard the beep beep beep of disconnection! GARRRRRR
Anyway, after a nice visit from my family to celebrate my birthday, i got back on the phone this afternoon.
5 minutes later I was speaking to a Technical Support guy who was extremely helpful, did not ask me to repeat trouble shooting steps I had already taken, listened to me carefully as I explained the problem and diagnosed, fixed and activated my software within 30 minutes.
Resolution of the problem: they gave me an updater checker response code which worked immediately. Ctrl/Shift+dbl click on the broken update cheker page and up came a back door screen. Just a few digits later and PRESTO my software is up and running like a dream. Activation was smooth and registration no problem.
THANKS!!!
Now i just have to figure out how to tell Acrobat Prof 8 where the damn .dll is on my 64 bit vista computer - having already installed acrobat professional without telling it where to look because I didn't think the install was going to work anyway. Dang.
Off to the KB files for me.

Installing CS3 on Leopard

I apologize for what is probably a repeat question, but here
goes. I
recently upgraded to Leopard on my MacBook Pro. It seems to
be working
fine, but I'm having trouble installing Adobe Creative Suite
3 (Web
Premium).
After inserting the first disk, the installation seemed
strikingly slow
to begin with. The progress bar then came to a stop when it
was about
3/4 finished. I can't remember what program it said was being
installed,
but when I checked it about an hour, it had changed to
Dreamweaver,
indicating the installation was progressing, though the
progress bar was
again frozen (though about 85% finished).
But when I got home from work this morning, I discovered that
the
installation had progressed no further. I found some tips on
http://kb.adobe.com/selfservice/viewContent.do?externalId=329590&sliceId=1
but it was written before Leopard was released. Moreover, it
frequently
refers to Creative Suite 1.X, when I have CS3.
I have uninstalled the programs that did install by dragging
their
folders to the trash, then emptying the trash. I'll also run
Repair Disk
again, and I'm copying the files from the installation to my
disks to my
desktop.
In summary, I'd like to know what experiences others have had
installing
CS3 on Leopard and whether anyone can direct me to any good
(and
current) installation guides or tutorials. In fact, I was
struck by the
fact that Adobe didn't include any obvious "Getting Started"
item with
CS3 - unless I just haven't found it yet. I assume one is
supposed to
install the disk titled Applications, followed by Content,
then Video
Workshop.
Thanks for any tips.

Thanks for all the tips. I was able to install it after i
merely copied
all the installation files from the DVD to my hard drive.
After i get
everything set up, I'm going to install MAMP Pro as a
PHP/MySQL environment.
Thanks for the link to the online videos, too; that will
indeed be handy.
Siriunson wrote:
> Hi David
> I installed the Design Premium with DWCS3 on Leopard.
I'm on an iMac 2.8GHz.
>
> It took a long time to install the whole lot, but then
it does use about 5-6GB
> space.
>
> Uninstalling is not done on this suite by dragging to
the trash. Go to the
> Finder > Applications > Utilities > Adobe
Installers. This can be used to Add
> or Repair the various applications.
>
> You may also consider checking out Adobe's Clean script
to ensure your system
> is good & clean for re-installing. I had most of the
programs installed from
> try-outs before I realised how this was a must-have
upgrade.
>
http://www.adobe.com/support/contact/cs3clean.html
>
> I got his installed & working without any issues...
the only issue I did
> discover was a small corruption when trying to test php
files using my Sites
> folder. Once I moved the testing server to the
Webserver, everything was fine.
>
> I am not aware of any updates on Dreamweaver yet - it's
one of the only
> programs that hasn't been updated. Regarding the video
files, I have saved the
> link to the online files, just so I don't have to keep
inserting the disc!
>
http://www.adobe.com/designcenter/video_workshop
>
> For registration bonus I went for the Lynda subscription
as the xml extension
> is only ?15 & I'll buy that when I need it. I have
already learnt a lot about
> the Spry effects from Lynda so really recommend it.
>
> Good luck.
>

Do I need to install CS3 on Windows 7 64 bit before installing CS5 Upgrade?

I am replacing a graphic designer's Windows Vista laptop with a Dell Precision T5500 desktop. Do I need to uninstall CS3 from the laptop and decommission the serial number? Then do I need to install CS3 on the new desktop before installing the CS5 upgrade? I was told I needed to decommission the installation, but I don't remember having to do that with other installations. Thanks in advance!

You should definetly deactivate any software before uninstalling. But you don't have to install CS3 in order to install CS5. Just have the serial number handy for verification. That said, depending upon the user's needs, you might want to leave CS3 available.
Bob

Trouble installing the apps after downloading Adobe Creative Cloud

I am having trouble installing the apps after downloading Adobe Creative Cloud. The following Error messages show up:
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750
ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at "C:\Users\KATHER~1.CDA\AppData\Local\Temp\{63EDD438-B4D0-424C-B05A-7990C09D955C}\Illustra tor_1

Third party payload installer vcredist_x64.exe failed with exit code: 2147942750

I am having trouble installing Adobe Creative Cloud on my windows 7 laptop

I am having trouble installing Adobe Creative Cloud on my Windows 7 laptop; i keep getting an error message
this is what I get
-- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} ----------- ERROR: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroStan.msi ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroStan.msi ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603

http://helpx.adobe.com/creative-suite/kb/error-1603-fatal-error-occurred-1.html
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Mylenium

Trouble installing CS3

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