Trouble installing CS6 on Windows 8
I am able to download and extract the installation file on windows 8 but the installer does not automatically launch and I cannot find any executable files to try to launch. What is going wrong? How can I troubleshoot this issue? It looks like the font and languages are showing up but nothing else.
what program are you trying to download?
what files (names and extensions) did you download?
if you downloaded a 7z file, there's an accompanying exe that you must download and place in the same directory with your 7z. click the exe and it will extract the 7z contents and starting installation.
and if your browser removes file name extensions, use a different browser.
Similar Messages
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I'm having trouble installing CS6 beta;
I'm having trouble installing CS6 beta; when I try, it says to close background processes - specifically Bridge, which is NOT open. In fact, I just turned the computer on and tried to install what was dowloaded last night. Any ideas?
LMAre you on Mac or windows?
If you check the Task manager in Win (CTRL+Shift+Esc), or the ForceQuit applications dialog (CMD+Opt+ESC) do you see any Bridge, or other Adobe applications running? -
Trouble installing CS4 in Windows 7 64-bit
Has anybody else had trouble installing CS4 into Windows 7 Pro 64-bit? I had this suite installed in XP (32-bit) and it worked just fine, but it will not install on my new computer. The first time I tried, it got partway in (past the serial number), and then everything locked up. I had to restart the machine twice just to make it let go of the CD!
Someone on a forum suggested copying the disks to the hard drive and installing from there, but this did not work any better, the installation simply fails immediately, and I get an error code 1605. I tried it with the firewall off, and with anti-virus disabled, and I never leave User Account Control enabled. What is going on?Provide the install logs and exact system information:
Troubleshoot installation with install logs
Working with your Operating System’s Tools
Mylenium -
Trouble installing CS6 on my mac
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What Mac? What version of OSX? What are the specific errors. And clarify whether you actualyl alrteady have successfully downloaded and get stuck on installing or if it's the otehr way around. That false intermingling of terminology is really not helping.
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Deactivated Indesign CS6 and then uninstalled from Windows 7 - now want to re-install CS6 on Windows 8. Please advise procedure and where to download from ?
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Installing CS6 on Windows 7 64bit?
Hi all, I just wanted to confirm with an Adobe staff member that I should have no problems with installing CS6 Design & Web Premium on Windows 7 64bit OS (HP Core i5). We are having our computers upgraded in the office from Windows XP and our tech supplier would feel more comfortable buying the new machines if he had assurance that the software will be compatible. A few questions here:
System requirements says Service Pack 1 for Windows 7 on the back of the box, is this something he has to take special note of?
It says 3 installations are allowed. Will this new PC count as my second installation? Or can I transfer my first installation from my old PC somehow?
I'm not sure what the difference is between 32bit and 64bit. Will I be able to open my old CS files from Windows XP on Windows 7 without any problems?
Many thanks for the help!Hi adobeuser1985,
1. Yes you need to install SP1 on Windows 7 as it is the tested environment for CS6 Design and Web Premium
2. Yes this PC will be counted as 2nd unless you deactivate the first. It's always recommended to deactivate the software first before upgrading the OS or installiang the software on anew computer else it will increase the activation count.
Once you deactivate the software, and install it on a new PC, the install will then be still referred as 1st installation.
Please check : http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
3. Some software's of the Suite such as Indesign CS6 and Illustrator CS6 require 64 Bit OS and so will not run on 32 Bit PC
The terms 32-bit and 64-bit refer to the way a computer's processor (also called a CPU), handles information. The 64-bit version of Windows handles large amounts of random access memory (RAM) more effectively than a 32-bit system.
Let me know if you have any more queries.
Regards,
Rave -
How do I install CS6 with Windows 8?
How do I install CS6 design and web premium on my Dell desktop running Windows 8 after I've downloaded it?
And what specifically? If you have issues, you need to explain better. Otherwise running the extractor executable should work just fine.
Mylenium -
What happens if you attempt to install CS6 on Windows Vista?
On this page http://blogs.adobe.com/photoshopdotcom/2012/03/photoshop-cs6-operating-system-support-and- beyond.html?PID=2159997 it says:
"We will, however, be dropping official support for Windows Vista (Please note: although Windows Vista is not officially supported, we do not restrict users from installing and using Photoshop CS6 on their Vista Systems)"
Could someone please clarify exactly what this means, in practical terms, if I attempt to install CS6 on my mother's computer which is running Vista? Thanks for your help.Means Adobe has not written code nor tested Photoshop CS6 in Vista.
You're free to try it on Vista but there's no guarantee that it'll work.
Some have done so with no issues. Others say they get funky behaviour sometimes.
In short, you're on your own with any issues and Adobe will not officially support that configuration - although the user-to-user forums may try. -
Trouble installing iTunes9 on Windows Vista
Hi,
I'm having trouble installing ITunes9 on a P- Windows Vista. Getting messages:
"Service Apple Mobile Devices could not be installed. CHekc if you have enough privilages." I'm installing as admin...
Same message about iPod...
Installed a driver I found info about here in Discussions-usbaapl.sys-Uninstalled QuickTIme and all iTunes files and tried installing again but still no chance, same message
I've updated WIndows etc...
Can the issue be that I don't have an iTunes account? DO I need one to synch my gmail and contacts with my address book on my PC? I don't think so.
Really frustrating.
Can any help
Thanks
MArketaThe most thorough discussion of how to correct this is in the user tip: https://discussions.apple.com/docs/DOC-6562
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Trouble installing CS6 from disc
Hi,
I'm trying to install CS6 from disc onto my Windows Vista 64 bit laptop. There doesn't seem to be a Setup.exe file? Has anyone experience this problem and have a solution?
I've tried downloading CS6 from Adobe and enter my serial number from my box. I get a message stating my serial number is invalid. Why is that?
Appreciate any help.
Thank you.According to the Adobe website, CS6 products do not support Vista
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-system-requirements.html#CS6_Design_ Standard_system_requirements
Win XP or 7 (or 8) only.
To run CS6, you'll have to upgrade your operating system or your computer. -
Error Installing CS6 in Windows 8.1
U just purchased CS6 Design and Web Premium. When istalling I received message indicating the installation failed. Created a log and a screen. I have windows 8.1
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.6195",publicKeyToken="1fc8b 3b9a1e18e3b",processorArchitecture="x86"'. Please refer to Help and Support for more information. HRESULT: 0x80071A30
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 80071A30, or some other number? (If they're another number, what number are you getting?) -
Problem installing CS6 on windows 7 64 bit
Hi,
Was wondering if anyone might be able to advise.
We`ve had an admin image of CS6 that we've been deploying for quite sometime here now, from the network
Unfortunately I have found very recently that this stopped working.
It seems that the install is falling over installing Flash CS6.
The install log ends with
Calling the custom action code for pre-install for payload {4FAB339E-2132-434F-9376-9CD735E4C69C} Adobe Flash CS6 12.0.0.0
::START TIMER:: [Payload Operation :{4FAB339E-2132-434F-9376-9CD735E4C69C}]
[ 2236] Wed May 15 13:57:45 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {4FAB339E-2132-434F-9376-9CD735E4C69C} Adobe Flash CS6 12.0.0.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
Some of the products have installed on the machine, Bridge, Dreamweaver, Fireworks, Illustrator, but Flash and Photohsop are missing.
Any ideas as to what might be going on.
Many Thanks
Mike Beales
Software Services
University of Southampton
EnglandPlease see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html for information on how to review your installation logs
You may also try :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-adminis trator-account-on-windows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-servic es-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and Install in the enabled Administrator account and check. -
Trouble installing itunes on Windows 7 64 bit
I get the following error after it got to the end of the install:
An error occurred during the installation of assembly "Micorosft VC80.CRT.type="Win32".version="8.0.50727.4053".publicKeyToen="1fc8b3b9a1e18e3b" .processoArchitecture="amd64". Please refere to Help and Support for more information. HRESULT: 0x80070BC9
Any ideas?HRESULT: 0x80070BC9
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 80070BC9, or some other number? (If they're another number, what number are you getting?) -
Hello,
I am trying to install Design Standard CS6 on a Windows 8.1 Machine 64 bit (Toshiba Click-2 Pro, i7, 8 GB RAM, 1920 x 1080 resolution)
I get Warning DW066 and DW065, saying "OS Requirements not met" and "Display Requirements not met" for various things related to Illustrator, Photoshop, InDesign CS6 but I don't believe this is true.
Acrobat Professional simply has ERROR DW050 - install failed, and doesn't show up at all.Dear Jeff - Thanks for that - I had seen those notes on the adobe help site, but, the instructions given don't seem to apply exactly to Windows 8.1 as when I looked them up, I couldn't find the network path specified in the help document you reference:
Windows 32 bit (XP, Vista, 7): \Program Files\Common Files\Adobe\Installers\
Windows 64 bit (XP, Vista, 7): \Program Files(x86)\Common Files\Adobe\Installers\
because on my windows 8.1 machine, in the "Adobe" folder there was no "installer" folder.
Since I wasn't sure how to find the error log, My first "Troubleshooting" move was to de-install the program (Adobe Design Standard CS6) and then re-download the file from the adobe site here: http://www.adobe.com/downloads/other-downloads.html
However, at the moment, the problem seems to be ok, so I guess that perhaps that fixed the problem? Fingers crossed!
For future reference (or in case someone else is looking at this posting with a similar issue?) do you know how to find the error log on an installation on Windows 8.1? Thanks! -
Installing CS6 on Windows 8,
Hi, I just bought InDesign CS6, and want to install it on my computer with Windows 8, but nothing happens when I put in the DVD-rom... Is CS6 not compatible with Win8?
Yes Summerbird it should work just fine. In fact we just release the following document for Windows 8.1 - OS Compatibility and FAQs for Windows 8.1 - http://helpx.adobe.com/x-productkb/global/windows-8-1-compatability.html.
If you are able to see the drive and not the disc then you may want to try a different CD or DVD. If the problem persists then you will want to work with your manufacturer.
Also if you need it you can download the CS6 installers from http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html.
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