Trouble Installing Desktop Manager

Keep getting the following message when I try to insall v. 6.  I'm running XP.  Any suggestions would be greatly appreciated.
Windows ® Installer. V 4.5.6001.22159
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
    </package | /i> <Product.msi>
        Installs or configures a product
    /a <Product.msi>
        Administrative install - Installs a product on the network
    /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
        Advertises a product - m to all users, u to current user
    </uninstall | /x> <Product.msi | ProductCode>
        Uninstalls the product
Display Options
    /quiet
        Quiet mode, no user interaction
    /passive
        Unattended mode - progress bar only
    /q[n|b|r|f]
        Sets user interface level
        n - No UI
        b - Basic UI
        r - Reduced UI
        f - Full UI (default)
    /help
        Help information
Restart Options
    /norestart
        Do not restart after the installation is complete
    /promptrestart
        Prompts the user for restart if necessary
    /forcerestart
        Always restart the computer after installation
Logging Options
    /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
        i - Status messages
        w - Nonfatal warnings
        e - All error messages
        a - Start up of actions
        r - Action-specific records
        u - User requests
        c - Initial UI parameters
        m - Out-of-memory or fatal exit information
        o - Out-of-disk-space messages
        p - Terminal properties
        v - Verbose output
        x - Extra debugging information
        + - Append to existing log file
        ! - Flush each line to the log
        * - Log all information, except for v and x options
    /log <LogFile>
        Equivalent of /l* <LogFile>
Update Options
    /update <Update1.msp>[;Update2.msp]
        Applies update(s)
    /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
        Remove update(s) for a product
Repair Options
    /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
        Repairs a product
        p - only if file is missing
        o - if file is missing or an older version is installed (default)
        e - if file is missing or an equal or older version is installed
        d - if file is missing or a different version is installed
        c - if file is missing or checksum does not match the calculated value
        a - forces all files to be reinstalled
        u - all required user-specific registry entries (default)
        m - all required computer-specific registry entries (default)
        s - all existing shortcuts (default)
        v - runs from source and recaches local package
Setting Public Properties
    [PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.

Sounds like your downloaded install of Desktop Manager is corrupt. Try downloading it again. Also, make sure that when you install it on Vista you right click on the installer and select Run as Administrator.

Similar Messages

  • Trouble installing desktop manager software (all versions)

    Hi,
    I recently got a new laptop that has Vista 32-bit installed as the OS. When I try downloading 4.2 and 4.3 DM software from the website, I receive an windows error message that says I need to verify that I am using a windows download or contact the software vendor. I have also attempted to install the same download on a laptop that Runs Win Xp. Can you please help me,
    Thank you
    Ms Stubbs 26 in distress.
    Message Edited by MsStubbs26 on 06-19-2008 04:50 PM
    Message Edited by MsStubbs26 on 06-19-2008 04:50 PM

    Sounds like your downloaded install of Desktop Manager is corrupt. Try downloading it again. Also, make sure that when you install it on Vista you right click on the installer and select Run as Administrator.

  • Can not install Desktop Manager because of DEP.

    Good day BlackBerry users,
    I've just got myself a BlackBerry Storm 1, and I'd like to install the desktop manager.
    I've downloaded the install from the site and I tried to install it.
    In the beginning it's going well, I start it, select my country... but then...
    ...When I've selected my country and I click next the install freezes and I get the DEP error.
    I've looked around these forums, but I do not get any help.
    Could someone please help me?
    I'm pretty annoyed by this error.
    I hope to get a useful answer.
    Kind Regards,
    Jurriën van Rooij.
    Solved!
    Go to Solution.

    Unfortunately no, like with most software installations, information has to be written to certain parts of the computer, such as the registry, and you can't just use a USB flash drive to run your applications.
    This error is a Microsoft Windows error and occurs when Windows detects code running from a protected location.  At this point, Microsoft is your best bet for support as this is not a BlackBerry Desktop Manager error.
    Thanks
    -CptS
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Cannot install desktop manager on windows 7 64bit

    hi,
    unfortunately i am not able to installa the Desktop Manager 6.1.0 B38 Multilanguage on a pc having windows 7 - 64 bits, i already installed it on another pc with windows 7 - 32 bit and it worked.
    please tell me how to solve this problem.
    regards
    Salvatore

    complete uninstall first, restrat your PC/LAPTOP, run setup again with "Run As Administrator"
    if not work download this JAVA "jre-6u31-windows-i586-s" u Can Download From HERE, hope this help

  • Problems installing Desktop Manager 6 on Windows 7

    I just got a new computer (3 weeks old now) and I wanted to set up the desktop manager. I downloaded the file from the BB site but when I get to the installer I get an errors message "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package".
    I've updated windows and tried re loading the DM but same problem...
    Would really appreciate any help.

    Which version of windows 7?
    What kind of errors do you get?
    (For example installing under windows 7 starter edition (typically on a netbook) might need some tweaking of the setup.ini file.
    I recently installed LabVIEW 8.2 under w7 enterprise 64bit without any problems.
    LabVIEW Champion . Do more with less code and in less time .

  • Cant install desktop manager

    I just bought a brand new high end laptop and desktop manager will not install on it.
    To start I received a warning that the desktop manager i was downloading from blackberry's site was "unsafe".
    After telling it to download anyway i cannot run the file.  It pops up a message about the data1.cab being damaged or incomplete.  So i converted it to a zip file, extracted and tried installing that way.  Again it said the data1.cab was incomplete.  I had an older version (5.0) on a different laptop that i transferred over and tried to install.  It again displayed the same error message.
    Does anyone have any ideas on what may be the issue?
    Thanks

    Hello Shandower,
    You may want to try downloading another copy of the software from the following location:
    BlackBerry Desktop Software
    I would save the software and run it from its location for the installation process. 
    Cheers,
    -FB
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click "Accept as a Solution" for posts that have solved your issue(s)!

  • Error installing desktop manager

    I downloaded the latest version of Desktop Manager (v. 5.0) to upgrade from v. 4.3.0.17.  When the software began installing the following error shows: "Can't create output file: Autorun.inf".
    I'm using Windows XP Professional.

    Strange. I looked but didn't see that error in the knowledge base.
    Have you tried rebooting?
    Are you the Administrator on the account? Can you try to log into another account on the PC and try installing the software?
    If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
    Remember to resolve your thread by clicking Accepted Solution.

  • Installing desktop manager for pc

    Got a playbook for mother's day and I have been enjoying it a lot but I can't launch the desktop manager.  I have downloaded it and installed it but when I try to open it closed.  I have removed it and reinstalled but no change.  I am running Microsoft xp with sp3.  I have read and done some of the suggestions mention on this forum.

    OK...well, just in case (and because, from your words, I cannot tell all of the things you may or may not have done...)...
    I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista/Win7, use the "Run As Administrator" option for everything.
    Further, it has also been reported that when your user profile on windows (type 'echo %userprofile%' in the command prompt) contains spaces, then the installer will not work. In order to solve this issue, log out of your Windows account and log back in using the local Administrator account (or any other account name without spaces) and install the desktop (for all users). 
    1) Remove your device OS update package(s) from your PC (add/remove programs)
    2) Cleanly uninstall the RIM Desktop Software:
    KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
    Some have reported that manually removing all Registry Keys related to Research In Motion, BlackBerry, Puma, etc. to be helpful
    Others have reported the use of a registry cleansing tool to also be helpful
    Still others have reported the use of your original PIM (e.g., Outlook, NOTES, etc.) installation CD, running the "repair" process, to be helpful in some situations
    3) Get a fresh download of the RIM Desktop Software:
    http://us.blackberry.com/apps-software/desktop/
    4) Download (to your PC) a fresh copy of your device OS package from your carrier:
    http://na.blackberry.com/eng/support/downloads/download_sites.jsp
    5) Install the Desktop Software to your PC
    6) Install (also to your PC), the device OS package
    7) Retry whatever process was desired.
    Hopefully that will get things going again.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
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    PIN: C0001B7B4   Display/Scan Bar Code
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  • Trouble installing Extension Manager

    I have been trying install Extension Manager CC and it is not working please help

    Hi,
    You can also install applications extensions from this link :
    https://creative.adobe.com/addons

  • Trouble Installing Desktop Software

    When I run the installation software I get a Windows Installer Window with just an OK button.  The content of the window is below.  When I hit the OK Button, the installation stops and exits.  Any help will be greatly appreciated.
    Thanks!
    Window content:
    Windows ® Installer. V 3.01.4000.1823
    msiexec /Option <Required Parameter> [Optional Parameter]
    Install Options
    </package | /i> <Product.msi>
    Installs or configures a product
    /a <Product.msi>
    Administrative install - Installs a product on the network
    /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
    Advertises a product - m to all users, u to current user
    </uninstall | /x> <Product.msi | ProductCode>
    Uninstalls the product
    Display Options
    /quiet
    Quiet mode, no user interaction
    /passive
    Unattended mode - progress bar only
    /q[n|b|r|f]
    Sets user interface level
    n - No UI
    b - Basic UI
    r - Reduced UI
    f - Full UI (default)
    /help
    Help information
    Restart Options
    /norestart
    Do not restart after the installation is complete
    /promptrestart
    Prompts the user for restart if necessary
    /forcerestart
    Always restart the computer after installation
    Logging Options
    /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
    i - Status messages
    w - Nonfatal warnings
    e - All error messages
    a - Start up of actions
    r - Action-specific records
    u - User requests
    c - Initial UI parameters
    m - Out-of-memory or fatal exit information
    o - Out-of-disk-space messages
    p - Terminal properties
    v - Verbose output
    x - Extra debugging information
    + - Append to existing log file
    ! - Flush each line to the log
    * - Log all information, except for v and x options
    /log <LogFile>
    Equivalent of /l* <LogFile>
    Update Options
    /update <Update1.msp>[;Update2.msp]
    Applies update(s)
    /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
    Remove update(s) for a product
    Repair Options
    /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
    Repairs a product
    p - only if file is missing
    o - if file is missing or an older version is installed (default)
    e - if file is missing or an equal or older version is installed
    d - if file is missing or a different version is installed
    c - if file is missing or checksum does not match the calculated value
    a - forces all files to be reinstalled
    u - all required user-specific registry entries (default)
    m - all required computer-specific registry entries (default)
    s - all existing shortcuts (default)
    v - runs from source and recaches local package
    Setting Public Properties
    [PROPERTY=PropertyValue]
    Consult the Windows ® Installer SDK for additional documentation on the
    command line syntax.
    Copyright © Microsoft Corporation. All rights reserved.
    Portions of this software are based in part on the work of the Independent JPEG Group.
    Solved!
    Go to Solution.

    Windows ® Installer. V 5.0.7601.17514
    msiexec /Option <Required Parameter> [Optional Parameter]
    Install Options
    </package | /i> <Product.msi>
    Installs or configures a product
    /a <Product.msi>
    Administrative install - Installs a product on the network
    /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
    Advertises a product - m to all users, u to current user
    </uninstall | /x> <Product.msi | ProductCode>
    Uninstalls the product
    Display Options
    /quiet
    Quiet mode, no user interaction
    /passive
    Unattended mode - progress bar only
    /q[n|b|r|f]
    Sets user interface level
    n - No UI
    b - Basic UI
    r - Reduced UI
    f - Full UI (default)
    /help
    Help information
    Restart Options
    /norestart
    Do not restart after the installation is complete
    /promptrestart
    Prompts the user for restart if necessary
    /forcerestart
    Always restart the computer after installation
    Logging Options
    /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
    i - Status messages
    w - Nonfatal warnings
    e - All error messages
    a - Start up of actions
    r - Action-specific records
    u - User requests
    c - Initial UI parameters
    m - Out-of-memory or fatal exit information
    o - Out-of-disk-space messages
    p - Terminal properties
    v - Verbose output
    x - Extra debugging information
    + - Append to existing log file
    ! - Flush each line to the log
    * - Log all information, except for v and x options
    /log <LogFile>
    Equivalent of /l* <LogFile>
    Update Options
    /update <Update1.msp>[;Update2.msp]
    Applies update(s)
    /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
    Remove update(s) for a product
    Repair Options
    /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
    Repairs a product
    p - only if file is missing
    o - if file is missing or an older version is installed (default)
    e - if file is missing or an equal or older version is installed
    d - if file is missing or a different version is installed
    c - if file is missing or checksum does not match the calculated value
    a - forces all files to be reinstalled
    u - all required user-specific registry entries (default)
    m - all required computer-specific registry entries (default)
    s - all existing shortcuts (default)
    v - runs from source and recaches local package
    Setting Public Properties
    [PROPERTY=PropertyValue]
    Consult the Windows ® Installer SDK for additional documentation on the
    command line syntax.
    Copyright © Microsoft Corporation. All rights reserved.
    Portions of this software are based in part on the work of the Independent JPEG Group.
    I cant install the BlackBerry Desktop Software.
    This error come out. 
    I've rename it to .zip and use BlackBerrry  Desktop Software.msi
    But still failed. Please help meeeee 

  • Trouble installing Fabric Manager 5.0.7 on 2008R2

    Hello all,
    We are about to upgrade our older MDS-9124s to MDS-9148s and I wanted to install the new Fabric Manager. I am trying to install version 5.0.7. I am having a couple issues but am not sure if they are all related. First if I try to select the install links from within start they do not work. The only way I can get the install to start is double clicking the jre file direct. The installation process starts and the dies at what appears to be trying to start postgresql with an error message that initdb cannot be processed because the libpq.dll file cannot be found. If I try to re-run the install it dies becuase the postgre user already exists. I can delete that local account and the installation process will restart only to once again die with the dll error.
    Just for grins I ran the postgresql install seperate and it seems to go through a lot more prompts but figured this was not the proper way to get it installed so canceled it. I also tried running the install from the cmd line as I found in another post and it dies at basically the same point but has a net error message 2221. It looks at though this to means that the user created cannot be accessed so postgresql will not start.
    I am disabling my virus software while trying all of these items.
    Suggestions??/
    Brent

    @dynamoxxx,
         This is a new install and I just completed getting it installed on Friday. I had to actually log onto the server as the local administrator to get it to install. An Admin equivalent account apparently was not good enough. Once I did that it completed just fine. I have come across another apparetly known isse and that is if you exit Fabric Manager and try to go directly back in a box pops up that says Fabric Manager is already running. This is apparently because java never shuts down. You kill the javaws servise and Fabric Manager starts back up without any issue. Of course this also works if you log off the server and back on. This was somthing that I talked with TAC about this morning and since they have quit working on Fabric Manager is not going to be fixed.
    That brings me to DCNA. I am moving to Cisco Prime for the rest of my infrastructure and TAC says that DCNA is a part of that or that basically is DCNA. They were telling me that based upon the code level I am running (5.0(1a)) on my switches that Fabric Manager is better. If  I was running newer 6.2 or 5.2 code then use the DCNM and apparently 5.2(8) is newer than 6.2. They also recommended me waiting until 5.2(8b) come out before upgrading the switches and then moving to DCNA. I will figure out that step once I get my SAN migration completed in a few weeks. Until then I am planning to keep what I have.
    Brent

  • Problems Installing Desktop Manager 5 on Vista 64 machine.

    Trying to install DTM 5 on Vista 64 machine. Install went fine. Now it says, Before you begin, verify that your current Blackberry device is connected to your computer.So I connect the BB 8900 Curve to the Vista 64 machine. The Curve asks me for my password. I enter it. Then there is a pop on the PC that wants to install the driver software. I say okay. It searches but does not find it.Gives me a notice Blackberry Failed. So the Vista 64 cannot see my Blackberry.I have the 4.6 OS on the blackberry. I tried upgrading the 4.6 OS to 5.0 OS but it is not supported by Rogers right now.Is there a link to a USB driver that will enable me to connect the 8900 curve to the Vista 64 machine so I can verify my device is connected to the computer and complete the install? Thanks for any help.

    Hi and Welcome to the Forums!
    Is your local account on that PC administrator level? Also, it is often helpful to use the "Run As Administrator" when launching the installer. Please give that a try and see if it helps.
    Cheers!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Trying to install Desktop Manager, could use some help.

    I'm trying to install on a PC running windows XP. did a complete uninstall per KB02206. The installer gets to this point:
    Installing Microsoft .NET framework 3.5 sp1 (web download).
    Which brings up the following Dialogue box:
    Please wait while setupup configures the component. This might take several minutes.
    Several minutes elapse, then:
    The installation of Microsoft .NET framework 3.5 sp1 (web download) has failed. Setup will now exit.
    Gee, setup, thanks for telling me why it failed. Maybe one of you kind souls has some advice on how I can make this work?
    Solved!
    Go to Solution.

    Can you try to install the framework first from here?
    http://www.microsoft.com/downloads/en/details.aspx?FamilyID=ab99342f-5d1a-413d-8319-81da479ab0d7&dis...
    If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
    Remember to resolve your thread by clicking Accepted Solution.

  • Trouble installing desktop software 4.7

    Hey peeps
    Im installing the other off a cd i received in the bb pack from vodafone. The install works fine until the very end where this error pops up "Error 1935.an error occurred during the installation of assembly component{97f81af1-0e47-dc99-a01f-c8b3b9a1e18e}. hresult: 0x800736b" i then have to click ok which then uninstalls the software!!
    Help
    Solved!
    Go to Solution.

    Have a look at this KB article for the solution
    http://www.blackberry.com/btsc/KB14222
    If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
    Remember to resolve your thread by clicking Accepted Solution.

  • Trouble with Desktop Manager

    When I connect my 8830 (Sprint) to my computer, the computer no longer recogonizes the phone. However, the phone will charge when connected to the USB Cable. I have tried other cables and downloaded v4.6 of the DTM, but no luck. Has anyone else had this problem? Please advise
    Thanks!

    Please let know your PC/Laptops configuration.
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

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