Trouble installing elements 12 on mac maverick.

I have a MacBook Pro with 10.9.4 OS.  Just purchased Adobe Photoshop Elements 12 and I am having trouble installing.  I put the disk in my computer and my Mac just spits it back out.  I tired everything I can think of and nothing seems to get the disk to read.  Has anyone else had any problems getting Elements to install?  Can anyone tell me how to fix this problem or point me in the right direction of where to find the answer? 

download the installation file and use your serial number to activate,
Downloads available:
Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat:  XI, X | 9,8 | 9 standard
Premiere Elements:  12 | 11, 10 | 9, 8, 7
Photoshop Elements:  12 | 11, 10 | 9,8,7
Lightroom:  5.4 (win) 5.4 (mac) | 5 | 4 | 3
Captivate:  8 | 7 | 6 | 5
Contribute:  CS5 | CS4, CS3
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