Trouble installing flash player (windows xp)
when i am installing the flash player i box appears saying 'failed to install'
what do you do? what steps do i take to overcome this problem?
Take a look at the picture attached,it says it all
sorry i havent got a solution but that is exactly my problem
ive been getting help on the thread i started
http://forums.adobe.com/thread/493853?tstart=0
see if that helps?
Similar Messages
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I am having trouble installing Flash Player 13/register error.
I am having trouble installing Flash Player 13; after everything downloads, I get the error message, "The ActiveX control for Flash Player could not be registered"; "Error: Failed to resiter. I have Windows XP and Internet Explorer 8. Please help; what can I do to get this installed properly?
Use the MSI installer: http://download.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_ 13_active_x.msi
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Trouble installing flash player on IE
I am haveing trouble installing flash player I have IE and it
keeps poping up download cancelled or stopped and asked retry or
quit. I cant get any further I also tried installing on
filehippo.com that didnt work either. Do I need the newest version
of IE.quote:
Originally posted by:
zorgchris
I am haveing trouble installing flash player I have IE and it
keeps poping up download cancelled or stopped and asked retry or
quit. I cant get any further I also tried installing on
filehippo.com that didnt work either. Do I need the newest version
of IE.
Try uninstalling flash player using these directions. They
were posted by BWolfe from Adobe in another msg..
ONE: Identify possibly leftover Flash player bits
a. Open C:\WINDOWS\system32\Macromed\Flash folder.
b. Download the latest FP uninstaller from
http://www.adobe.com/go/tn_14157.
c. Run the uninstaller. If you get a notice saying you need
to reboot, then reboot.
d. Look at C:\WINDOWS\system32\Macromed\Flash folder.
e. Does any file ending in .ocx remain? (flash.ocx,
flasha.ocs, flash9d.ocx etc...)
e1. If no, then you don't usually have any leftover locked
bits.
You're done with this part of the problem, go to the Adobe
home page and see if you can install the latest version of the
Flash Player.
e2. If yes, then that remaining .ocx file may be locked.
Right click it
and select properties and look at the version tab.
What is the version number?
f. Is the version number Flash Player 9.0.16.0 or earlier?
f1. Use the uninstaller instructions from this technote:
http://www.adobe.com/go/4da116d3
-- section "Flash Player 9.0.16.0 and earlier"
-- DO NOT re-register the uninstaller. ONLY do this
UninstFl.exe part.
Yes, you'll need to know how to use the command line to do
this. If you're not
comfortable with that then take your machine to someone who
is!
g. Is the version number Flash Player 9.0.28.0 or higher?
g1. Use the uninstaller instructions from this technote:
http://www.adobe.com/go/4da116d3
-- section "Flash Player 9 (9.0.28.0) and later"
-- DO NOT re-register the uninstaller. ONLY do this
UninstFl.exe part.
In both the D and E sections above you'll need to use the
specific name of the control that remains
in the C:\WINDOWS\system32\Macromed\Flash. So if you had a
stuck flash9b.ocx[DJM1] in the folder
and version was 9.0.28.0, your uninstall command would look
like this:
UninstFl.exe -u
c:\windows\system32\Macromed\Flash\Flash9b.ocx
That said, if you have trouble running these commands it
really is necessary to find someone who knows how
to use the command line, either a friend or a local
professional. Or spend some time learning about the
command line yourself.
h. RERUN the uninstaller you downloaded earlier. This should
get rid of the remaining (now unlocked) .ocx file and fix any
registry keys associated with it.
ALL of section "ONE: Identify possibly leftover Flash player
bits" is important. BUT this locked bit problem only happens on
maybe one out of 50 machines. So most people with installation
problems such as this are not going to have locked bits. -
Trouble installing Flash Player 11.8.800.94 on Macintosh
I have had repeated trouble installing Flash Player 11.8.800.94 on Mac OS X 10.7 (Lion) despite following every step listed in the Macintosh Installation Help guide: uninstalling previous versions, turning off anti-virus protection, etc. Each time I get a warning message for both Safari and Firefox attempted installations as follows: "Error: General installation error." The only solution seemed to be to reinstall an earlier version: 11.7.700.225.
Any suggestions?http://blueskyworkshop.blogspot.com/2013/04/cant-install-flash-on-os-x -mountain.html
If you're not comfortable with terminal commands:
Download the offline installer here (right click and "Save as")
Quit all browsers
Go to: MacHD/Library/Internet Plugins... and if the Flash Player.plugin is still there "trash it".
Then go to: Mac HD/Library/Application Support/Adobe and "trash" the Flash Player folder if it's still there.
Empty the trash.
Mount the DMG and run the installer
Relaunch Firefox and it should work -
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Tried to play a game and was alerted that if I was receiving an error loading that I needed to update my Flasher Player. When I tried to udate I received this message "NOTE:Newer version already installed". Went into my control panel and uninstalled Flash Player and tried to reinstall but receive the same message. Flash Player is not listed in program files in control panel. I have a 32 bit system and use Vista. What am I doing wrong?
Try running the uninstaller first: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
Then download the offline installers from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header -
Trouble installing flash player
I had a problem with
installing flash player. Every time I went to view a video it asked me to download the latest flash player. I did and the same message kept popping up. I finally went to the forum to look for help and voila! Problem solved. I went into my tools section of the tool bar and clicked on manage add ons. As it turned out my flash player was DISABLED. Once I enabled it, it WORKED!!!
MaryFirstly, this is in the wrong section. Secondly, how is this a question? Thirdly, why did you register to post this? xD
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Trouble installing flash player 11 on a mac
Some how my flash player got removed from my computer. I completely uninstalled it and have tried to reinstall it. When i go to reinstall i get to the thankyou your purchase should download page but it stops there or the screen just goes black and does not install the program on my computer. I am running lion.
Any help would be great.
Thanks,
ChrisChris,
You have detailed steps on installing Flash Player on Mac here: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html#Downloa d_and_install_the_latest_Flash_Player_version
Thanks,
Sunil -
Trouble installing Flash Player 10.1
When installing Flash Player, I receive an error Unable to Register and the installation stops.
I have run the uninstall program, rebooted, and tried to rerun the installation program with the same results.
I am running XP-Pro-SP3 and Explorer 8. Any ideas, or do I need to go straight to support?First, make sure that you run the installer under an Administrator account.
If the error persists, you may need to go through the procedure outlined at http://kb2.adobe.com/cps/494/cpsid_49419.html -
Trouble installing Flash Player 9
Hi, I am trying to install Flash Player 9 and having a hard time. I have uninstalled 10 and downloaded the archived folder for nine. when I try to install 9r124_winax.exe it starts to install and then I get a popup that tells me it is not the most current version and that I can go to Adobe to get the most current one. The only option is to click OK, then the download stops. I don't want version 10 as it freezes a web page I need for school. Is there anyway I can work around this popup page and get version 9 installed. Thanks
I think the problem you are having is because you already have a Flash Player installed. You will need to uninstall Flash Player 10 from your machine before installing Flash Player 9. To uninstall Flash Player grab the uninstaller for your operating system from http://kb2.adobe.com/cps/141/tn_14157.html. Note that running this uninstaller removes all Flash Players from your computer so Flash will no longer work in any browser until you install a new Flash Player for that browser. Adobe has seperate installers for Internet Explorer and FireFox/Safari.
Once the uninstaller finishes you can install a new Flash Player. Get the Flash Player you want from http://www.adobe.com/support/flashplayer/downloads.html, be sure to run the installer for the browser you are using. Note you should close your browser for the whole process of uninstall and install.
Good luck.
Sean -
I am having trouble installing flash player on mac
I have been trying to install flash player on my mac several times, without success. I have ran the uninstall program a few times
and it still doesn't work. Help!!Please do a clean install by following instructions here. Make sure to delete all files and folders in step 4. Then download and install the latest Flash Player here.
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Why am I having so much trouble installing Flash Player 17?
Hello,
I have installed and updated Flash Player since 1999, but never with so much trouble as with the latest version- 17.
My pc runs Windows 7 64-bit with Internet Explorer 11. I have tried all the troubleshooting steps listed on the Adobe website with no luck.
I am logged in as administrator, but when I go to a website the permission message pops up at the bottom of the page, as normal after updating,
"This webpage wants to run the following add-on; ' Adobe Flash Player' from Adobe Systems Incorporated'.
Whether I click on Allow or click on the dropdown and click on Allow for all websites, does not matter. It will not work and the permission bar stays up.
Can somebody please help??
Thanks,
DakeI replied to another instance of this post (Why am I having so much trouble installing the latest version of Flash Player to use in IE?). Locking this one.
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I'm having trouble installing Flash Player 11.3.300.257
Last week I got an automatic pop up to update Flash Player. I did as I normally do and a little while later I noticed that Flash Player is no longer working on my computer.
My system:
Dell Precision Workstation 690
Windows 7 Ultimate (64 bit)
Mozilla Firefox 12.0
I have full administrative rights on this computer
I can provide other info as requested.
The steps I have taken so far:
The initial update installation appeared to work normally with no hang ups or delays. At the end of the installation Firefox opened to the Adobe page saying the installation was succesful. However, it became clear when I tried to watch video on Youtube and other sites that Flash was not operational.
I went to the Flash download page again and tried the installation again, but had the exact same result.
I checked the Plug-Ins in Firefox tools and it verified I have the latest plug ins installed for Flash Player.
Rebooted the system and tried again. Same result. (I later shut down the system overnight and the next day tried again with the same result)
I found the Flash Player uninstaller and ran that. Rebooted. Installed latest version. Same result as before (Installation seems to complete as normal but Flash is not working).
I tried a clean installation per these instructions; http://forums.adobe.com/thread/928315
I got the exact same result as before.
Throughout the process, including after the clean install, I have checked this page http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
Each time I see the same thing - Under where it says "Can you see the movie below?" I see nothing. No movie and not even a grey box. Just blank white page until I see the box saying "Yes I can" and "No I can't".
In another thread similar to this ( http://forums.adobe.com/message/4421001#4421001 ), someone asked the original poster this:
"What files do you have in
C:\Windows\system32\Macromed\Flash ?
C:\Windows\syswow64\Macromed\Flash ?
Can you also post the contents of the FlashInstall.log files from both these folders?"
In a pre-emptive effort if it helps anyone, this is my answer to that request:
C:\Windows\system32\Macromed\Flash ?
FlashInstall.log
FlashUtil64_11_3_300_257_Plugin.exe
NPSWF64_11_3_300_257.dll
C:\Windows\syswow64\Macromed\Flash ?
FlashInstall.log
flashplayer.xpt
FlashPlayerPlugin_11_3_300_257.exe
FlashPlayerUpdateService.exe
FlashUtil32_11_3_300_257_plugin.exe
mms.cfg
NPSWF32_11_3_300_257.dll
FlashInstall.log (from C:\Windows\system32\Macromed\Flash)
=O====== M/11.3.300.257 2012-06-11+15-35-56.121 ========
0000 [I] 00000010 "C:\Users\cad 01\AppData\Local\Temp\install_flash_player.exe" -install -iv 8 -au 0
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004 [I] 00000011 1
0005 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0007 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [W] 00001036 Software\Opera Software/Plugin Path 2
0013 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_257.dll
0014 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.exe
0015 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash
0016 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0017 [I] 00000022 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_257.exe
0018 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0019 [I] 00000012
=X====== M/11.3.300.257 2012-06-11+15-36-04.249 ========
FlashInstall.log (from C:\Windows\syswow64\Macromed\Flash)
=O====== M/11.3.300.257 2012-06-11+15-35-56.121 ========
0000 [I] 00000010 "C:\Users\cad 01\AppData\Local\Temp\install_flash_player.exe" -install -iv 8 -au 0
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004 [I] 00000011 1
0005 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0007 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [W] 00001036 Software\Opera Software/Plugin Path 2
0013 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_257.dll
0014 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.exe
0015 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash
0016 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0017 [I] 00000022 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_257.exe
0018 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0019 [I] 00000012
=X====== M/11.3.300.257 2012-06-11+15-36-04.249 ========
I have never had an issue updating Flash Player on this computer before and nothing of any significance has changed (ie, hardware, software, admin rights, etc). I'm at a total loss and I would appreciate any advice anyone could give.Flash Player Protected Mode provides a modern, sophisticated set of security protections that we see as critical in today's security landscape.
We highly recommend that users not disable ProtectedMode. Also, it's worth noting that by manually changing your mms.cfg, you have opted out of Protected Mode for all future versions of Flash Player, as we will continue to honor that preference. This puts your system at risk, and that risk will continue to grow over time.
Ultimately, this is an issue with the RealPlayer Browser Record plug-in. There is a more technical explanation in the Mozilla bug referenced above in the thread, but the simplified version is that the security enhancements designed to prevent the introduction of malware via Flash Player make RealPlayer Browser Record plug-in no longer compatible with Flash Player for Firefox. You can disable the record functionality to eliminate this issue, while retaining the ability to view both Flash and Real Player content.
To disable the Real Player Browser Record functionality while maintaining the enhanced security provided by Flash Player with Protected Mode, do the following:
Launch RealPlayer
Click the RealPlayer icon in the upper-left corner of the window, and choose Preferences
Choose Download & Recording from the left-hand menu
Uncheck "Enable Web Download & Recording for these installed browser"
Click OK -
Trouble installing flash player 10.3
I uninstled flash player 10.1 and downloaded ver 10.3.
When I double click on the flash player icon I get to the install window.
My problem is that the install option is grayed out, and the only option I can use is the quit.
I'v attempted a number of times, even restarting my computer, still the same problem.
I searched the Adobe site, but couldn't find any answers to my question.
Your help is apprreciated.
ThanksThanks for your quick reply, but since I uninstalled the earlier version I can't use the update.
However, I found the problem.
There was a notice about "if you click the download button it is understood that you agree with the licensing agreement".
But I noticed that when I double clicked the install window there's a little box that I was supposed to check, thereby agreeing to the terms and agreement again.
Once I checked this the install went without any problems. -
Trouble installing Flash player update 14.0.0.177 for Chrome
I tried to help my mom update her flash player. She was running flash version 14.0.0.145 and having problems with it. I was checking things for her when I saw there was a newer version, 14.0.0.177, so I downloaded it. For Chrome you have to enable it in the plugins page, but the only version showing up was the old one. As far as I know, that is how it is installed. She has a windows computer with os windows 7. Is there something I am missing here, or something I should try that could help her get the newest version of flash running? Thanks!
Hello,
The Flash Player version integrated in Chrome is updated by Google, not Adobe. For this Flash Player release, it appears Google released Flash Player via a Chrome update (versus a components update, which they sometimes do), as per this page Chrome Releases: Stable Channel Update, which indicates 36.0.1985.143 as the version that contains the Flash Player update. You can navigate to chrome://chrome to trigger the update (or Tools > About Google Chrome which goes to the same page).
Maria -
Anyone having trouble installing Flash Player with latest Firefox?
I can't get Flash Player to work on Firefox (Windows 8.1). Works just fine in IE but when I try to add it as an add-on for Firefox it goes to manual install and then fails, with message that it is already running in another application. I disabled it in IE in case that was the problem, but using the Check function shows it isn't on my computer. I've tried the things on the Help page but my Firefox (most current version) menu doesn't have any of the options shown such as enable Java. I have even tried uninstalling and re-installing Firefox. I already have Shockwave for Director as an add-on, but even before I put that in it happened.
The ActiveX plugin for IE functions independently of the Firefox plugin.
Flash Player Plug-in (All other browsers)
Download (Save - DON'T run) that and reboot.
Run it from your Downloads folder.
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