Trouble installing hp photosmart printer

Having trouble installing a new hp photosmart c4680 on my ibook g4 running 10.4.11. Computer doesn't recognize the printer is connected. Used the install disk without success. Downloaded drivers from hp website without success. Any suggestions?

In some cases, you could've tried using the printer without installing its drivers from
the included software disc; because OS X has several printers already supported.
The likelihood of this support being already in the computer would depend on a few
factors, such as the actual age of the printer's driver technologies. Often, a printer
whose driver set includes more recent OS X version drivers, also includes those for
older OS X systems, too. I've usually tried the printer (attached, turned on, then boot
the Mac) and with it running, hooked up to the Mac, I've looked into the Page Setup
and Print items in an open application's File menu, and see if the printer is listed.
Special features included, such as extra editing software for images, proprietary
options exclusive to the brand, may be packaged in the software disc included
with the printer. In the case of the HP printers, especially some all-in-one models
with scanners, fax, copier, and printer, these can be a hassle to set up. For mine,
I had to go to the HP support site and download a huge 300MB file of drivers for it.
On the other hand, my Epson photo printer just works; even over a USB wireless
plug-in on my base station or direct to the wired USB networked hub nearby. No
need to install any drivers for several brands, even in OS X 10.4.11.
If you have more than two sets of similar drivers, you may have to research to
be sure the one(s) you have are able to work in the OS X in the computer. Any
others should be removed from the computer. Some of the software extras, to
include stitching panoramas and third-party editing options should be checked
into before using them, to be sure they don't install more when launched than
you may want. Installing unnecessary or problematic software should be avoided.
Good luck & happy computing!

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hey guys
i recently got a IBM thinkpad with Windows 7 Professional 64 bit.
we have a HP Laserjet 3015 thats shared on windows xp profesional computer. i am having trouble installing it on my comuter. if i connect the printer to my computer via USB, windows finds the drivers and it works.
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This question was solved.
View Solution.

rory2g wrote:
i recently got a IBM thinkpad with Windows 7 Professional 64 bit.
we have a HP Laserjet 3015 thats shared on windows xp profesional computer. i am having trouble installing it on my comuter. if i connect the printer to my computer via USB, windows finds the drivers and it works.
The problem is when ever i try and insatll it over the network it does not work. i can search and find which computer it is attached to and see it in the shared printer list, but when i ever i try to connect to it says connecting>>searching windows update>>cant find drivers. it gives me the option of searching for the drivers to install. i have downloaded the drivers thats on the HP site but they dont help. when ever i select them in the manual it comes with an error saying driver not found then gives u the option of installing it your self. when u select the driver it says windows can not locate a suitable driver.
Try the following: On the Windows 7 computer go to the Devices and Printers folder, Add a Printer, Local Printer, Create a new port, Local port, Next, \\xpcomputername\lj3015 (where you put in the actual share name of the computer and printer), OK, Windows Update (and wait for the list to repopulate), HP Laserjet 3015 PCL5, Next, Next.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Hello there! Welcome to the forums @203Fra-Jer ,
I read about the installation error you are faced with when trying to install your Photosmart D110a model. I will do my best to help!
Please first respond with which operating system you are running on the computer you're installing the printer on and I will do some research for you.
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Thank you!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Hi Carol 22,
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Hi @denig,
Welcome to the HP Forums!
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Uninstall the software. Uninstalling the Printer Software. (In case any was partially installed).
Clean boot the computer. How to perform a clean boot in Windows.
Make sure no antivirus programs are running. Turn Windows Defender on or off.
Make sure the firewall is disabled. Disabling the computer's firewall on a Windows 8 or Windows 8.1 computer.
Re-install using the HP Printer Install Wizard for Windows.
Hope this helps you resolve your issue, and have a good day!
RnRMusicMan
I work on behalf of HP
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Trouble installing hp photosmart printer

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