Trouble Installing, Installer Stops Responding... Please Help!
Okay, here is my problem. When I go to install it I get as far as to the point to enter first name last name company and serial. Now when I enter all this information and hit continue I get an hour glass and eventually installer will stop responding. So after a while of trying things to get it to work I repaired permissions, I repaired the disk, I even reinstalled Mac OS X Snow. It still has not work. So I pulled up the Console this time to find that when I have the hour glass the console says it is looking for a file called AELWriter. And it says its missing. It should be in usr/sbin/AEL Writer. However I went there myself and it is not there. Now considering all this, also consider the computer is brand new, 17 inch mbook pro, so I am guessing that the install is being stopped from this and it is missing. Is there anyone out there that can help me??? Or even know what i'm talking about????
-JJB2829
Without any specific errors I would recommend reviewing Troubleshoot Adobe Download Assistant.
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Date/Time:
2014-01-29 22:30:55 +1100
OS Version:
10.7.5 (Build 11G63)
Architecture:
x86_64
Report Version: 9
Command:
iMovie
Path:
/Applications/iMovie.app/Contents/MacOS/iMovie
Version:
9.0.3 (1633)
Build Version: 1
Project Name:
iMovieApp
Source Version: 16330000
App Item ID:
408981434
App External ID: 3879328
Parent:
launchd [124]
PID:
858
Event:
hang
Duration:
1.13s
Steps:
12 (100ms sampling interval)
Pageins:
0
Pageouts:
0
Process:
iMovie [858]
Path:
/Applications/iMovie.app/Contents/MacOS/iMovie
Architecture:
i386
UID:
501
Thread 0x3d39
User stack:
12 ??? (in iMovie) [0x2a6e]
12 ??? (in iMovie) [0x31b3]
12 NSApplicationMain + 1054 (in AppKit) [0x97478ac5]
12 -[NSApplication run] + 911 (in AppKit) [0x971e7ac1]
12 ??? (in iMovie) [0x44e47]
12 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113 (in AppKit) [0x971eb752]
12 _DPSNextEvent + 678 (in AppKit) [0x971ebee8]
12 BlockUntilNextEventMatchingListInMode + 88 (in HIToolbox) [0x935b671a]
12 ReceiveNextEventCommon + 168 (in HIToolbox) [0x935b67d6]
12 RunCurrentEventLoopInMode + 318 (in HIToolbox) [0x935af543]
12 CFRunLoopRunInMode + 120 (in CoreFoundation) [0x932f3088]
12 CFRunLoopRunSpecific + 332 (in CoreFoundation) [0x932f31dc]
12 __CFRunLoopRun + 1888 (in CoreFoundation) [0x932f3cd0]
12 __CFRunLoopDoTimer + 743 (in CoreFoundation) [0x93314c37]
12 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22 (in CoreFoundation) [0x933152a6]
12 __NSFireDelayedPerform + 615 (in Foundation) [0x9bc19792]
12 ??? (in iMovie) [0x101a28]
12 ??? (in iMovie) [0x1055e2]
12 -[NSTableView selectRowIndexes:byExtendingSelection:] + 160 (in AppKit) [0x9735ba98]
12 -[NSTableView _doSelectIndexes:byExtendingSelection:indexType:funnelThroughSingleIndexVersion :] + 3073 (in AppKit) [0x9735c6a3]
12 -[NSTableView _enableSelectionPostingAndPost] + 428 (in AppKit) [0x97332b61]
12 -[NSTableView _sendSelectionChangedNotificationForRows:columns:] + 174 (in AppKit) [0x9735d75c]
12 -[NSNotificationCenter postNotificationName:object:] + 55 (in Foundation) [0x9bc25272]
12 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92 (in Foundation) [0x9bc0ffde]
12 _CFXNotificationPost + 2776 (in CoreFoundation) [0x93308688]
12 ___CFXNotificationPost_block_invoke_1 + 275 (in CoreFoundation) [0x9333d903]
12 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 49 (in Foundation) [0x9bc24df1]
12 ??? (in iMovie) [0x1052a2]
12 ??? (in iMovie) [0xac244]
12 ??? (in iMovie) [0xbd5b3]
12 ??? (in iMovie) [0xa3f6f]
12 ??? (in iMovie) [0xb2352]
12 ??? (in iMovie) [0xbd2a0]
12 ??? (in iMovie) [0xa3fbc]
12 ??? (in iMovie) [0xa2b61]
12 ??? (in iMovie) [0xbeecb]
12 ??? (in iMovie) [0xa2e99]
12 ??? (in iMovie) [0xa3586]
12 ??? (in iMovie) [0xa1795]
12 ??? (in iMovie) [0xa2939]
12 ??? (in iMovie) [0xa3c71]
12 ??? (in iMovie) [0x17e6d3]
12 InsertMovieSegment + 50 (in QuickTime) [0x95414749]
12 InsertMovieSegment_priv + 273 (in QuickTime) [0x952c53f6]
12 PrivateInsertMovieSegment_priv + 2131 (in QuickTime) [0x952c4e0c]
12 insertIntoExistingTrack + 47 (in QuickTime) [0x952c3ea0]
12 PrivateInsertTrackSegment_priv + 361 (in QuickTime) [0x952f8c50]
12 CopyTrackMedia_priv + 600 (in QuickTime) [0x952f89a4]
12 MediaToMediaCopy_priv + 18723 (in QuickTime) [0x952f7ca1]
12 MediaSTAddSampleReferencesS64 + 87 (in QuickTime) [0x95428dca]
12 CallComponentDispatch + 29 (in CarbonCore) [0x9565845e]
11 CallComponent + 223 (in CarbonCore) [0x95658415]
11 Video2ComponentDispatch + 95 (in QuickTimeComponents) [0x9285d736]
11 CallComponentFunctionWithStorageProcInfo + 30 (in CarbonCore) [0x956e247d]
10 _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45 (in CarbonCore) [0x956e243d]
10 callComponentStorage_442444444 + 90 (in CarbonCore) [0x956341b3]
6 ??? (in QuickTimeComponents) [0x9285efeb]
5 ??? (in QuickTimeComponents) [0x92e2033d]
5 CallComponentDispatch + 29 (in CarbonCore) [0x9565845e]
5 CallComponent + 223 (in CarbonCore) [0x95658415]
5 STMediaComponentDispatch + 64 (in QuickTimeComponents) [0x92880a27]
5 CallComponentFunctionWithStorageProcInfo + 30 (in CarbonCore) [0x956e247d]
5 _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45 (in CarbonCore) [0x956e243d]
5 callComponentStorage_442444444 + 90 (in CarbonCore) [0x956341b3]
2 ??? (in QuickTimeComponents) [0x9289fbdf]
2 CSMemSetHandleSize + 254 (in CarbonCore) [0x95617678]
2 realloc + 138 (in libsystem_c.dylib) [0x9a8826d1]
1 szone_size + 291 (in libsystem_c.dylib) [0x9a841df4]
1 szone_size + 103 (in libsystem_c.dylib) [0x9a841d38]
1 ??? (in QuickTimeComponents) [0x9289f941]
1 ??? (in QuickTimeComponents) [0x92e1f78d]
1 CallComponentDispatch + 29 (in CarbonCore) [0x9565845e]
1 CallComponent + 223 (in CarbonCore) [0x95658415]
1 Video2ComponentDispatch + 112 (in QuickTimeComponents) [0x9285d747]
1 ??? (in QuickTimeComponents) [0x9289ed89]
1 ??? (in QuickTimeComponents) [0x9289eb5d]
1 CSMemGetHandleSize + 140 (in CarbonCore) [0x95617776]
1 malloc_size + 50 (in libsystem_c.dylib) [0x9a880cfc]
1 ??? (in QuickTimeComponents) [0x92e20340]
2 ??? (in QuickTimeComponents) [0x9285f003]
2 ??? (in QuickTimeComponents) [0x92e20865]
2 CallComponentDispatch + 29 (in CarbonCore) [0x9565845e]
1 CallComponent + 88 (in CarbonCore) [0x9565838e]
1 CallComponent + 223 (in CarbonCore) [0x95658415]
1 Video2ComponentDispatch + 43 (in QuickTimeComponents) [0x9285d702]
1 DelegateComponentCall + 24 (in CarbonCore) [0x9565843c]
1 CallComponent + 90 (in CarbonCore) [0x95658390]
2 ??? (in QuickTimeComponents) [0x9285f00e]
2 GetMediaDuration + 11 (in QuickTime) [0x95414a5b]
1 ZeroOutMoviesError + 3 (in QuickTime) [0x952c12ea]
1 ZeroOutMoviesError + 11 (in QuickTime) [0x952c12f2]
1 MoviesGetPerThreadStorage + 68 (in QuickTime) [0x95215694]
1 QTGetPerThreadStorage + 53 (in QuickTime) [0x952156d3]
1 pthread_once + 0 (in libsystem_c.dylib) [0x9a82c43b]
1 Video2ComponentDispatch + 0 (in QuickTimeComponents) [0x9285d6d7]
Kernel stack:
12 hndl_allintrs + 290 (in mach_kernel) [0xffffff80002da712]
12 interrupt + 192 (in mach_kernel) [0xffffff80002c48d0]
12 lapic_interrupt + 121 (in mach_kernel) [0xffffff80002c9ab9]
12 cpu_signal_handler + 172 (in mach_kernel) [0xffffff80002cb9ac]
12 sync_iss_to_iks + 118 (in mach_kernel) [0xffffff80002c3c76]
Thread <multiple> DispatchQueue 1919904114
User stack:
36 start_wqthread + 30 (in libsystem_c.dylib) [0x9a8306fe]
36 _pthread_wqthread + 346 (in libsystem_c.dylib) [0x9a82eb24]
36 _dispatch_worker_thread2 + 231 (in libdispatch.dylib) [0x9b69501c]
36 _dispatch_call_block_and_release + 15 (in libdispatch.dylib) [0x9b693fbd]
36 ____NSOQSchedule_block_invoke_2 + 135 (in Foundation) [0x9bc6dffa]
36 -[NSOperation start] + 67 (in Foundation) [0x9bc59ea7]
36 -[__NSOperationInternal start] + 1177 (in Foundation) [0x9bc5a347]
36 -[NSInvocationOperation main] + 267 (in Foundation) [0x9bd3f61a]
36 -[NSInvocation invoke] + 137 (in CoreFoundation) [0x933559d9]
36 __invoking___ + 29 (in CoreFoundation) [0x93355a9d]
36 -[ILMediaManager _loadDataThreaded] + 514 (in iLifeMediaBrowser) [0x9174e183]
24 -[ILMediaManager _performLoadData] + 599 (in iLifeMediaBrowser) [0x9174e591]
24 -[ILMediaManager setRootMediaGroup:] + 336 (in iLifeMediaBrowser) [0x9174d445]
24 -[ILMediaManager setRootMediaGroupInternal:] + 101 (in iLifeMediaBrowser) [0x9174d580]
24 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 160 (in Foundation) [0x9bc61286]
24 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1236 (in Foundation) [0x9bc617f0]
24 -[NSCondition wait] + 304 (in Foundation) [0x9bc6ebe8]
24 pthread_cond_wait$UNIX2003 + 71 (in libsystem_c.dylib) [0x9a7e142c]
24 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x9ac0d83e]
12 -[ILMediaManager _performLoadData] + 216 (in iLifeMediaBrowser) [0x9174e412]
12 ??? (in iLMBiTunesPlugin) [0xbbe7b6d]
12 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 160 (in Foundation) [0x9bc61286]
12 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1236 (in Foundation) [0x9bc617f0]
12 -[NSCondition wait] + 304 (in Foundation) [0x9bc6ebe8]
12 pthread_cond_wait$UNIX2003 + 71 (in libsystem_c.dylib) [0x9a7e142c]
12 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x9ac0d83e]
Kernel stack:
36 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x3d3f
DispatchQueue 1701273966
User stack:
12 _dispatch_mgr_thread + 53 (in libdispatch.dylib) [0x9b694853]
12 __select_nocancel + 10 (in libsystem_kernel.dylib) [0x9ac0db5e]
Kernel stack:
12 wakeup + 992 (in mach_kernel) [0xffffff8000555e90]
Thread 0x3dc1
User stack:
12 start_wqthread + 30 (in libsystem_c.dylib) [0x9a8306fe]
12 __workq_kernreturn + 10 (in libsystem_kernel.dylib) [0x9ac0e02e]
Kernel stack:
12 workqueue_mark_exiting + 1408 (in mach_kernel) [0xffffff80005a50b0]
Thread 0x3dc6
User stack:
12 thread_start + 34 (in libsystem_c.dylib) [0x9a8306de]
12 _pthread_start + 335 (in libsystem_c.dylib) [0x9a82ced9]
12 __NSThread__main__ + 1606 (in Foundation) [0x9bc6cded]
12 +[NSThread exit] + 18 (in Foundation) [0x9bc6ce3c]
12 pthread_exit + 33 (in libsystem_c.dylib) [0x9a82e9a0]
12 _pthread_exit + 146 (in libsystem_c.dylib) [0x9a82e64c]
12 _pthread_tsd_cleanup + 176 (in libsystem_c.dylib) [0x9a875e67]
12 __CFTSDFinalize + 94 (in CoreFoundation) [0x93307a9e]
12 __NSFinalizeThreadData + 1419 (in Foundation) [0x9bc0f50a]
12 _objc_rootRelease + 47 (in libobjc.A.dylib) [0x920e654e]
12 ??? (in iMovie) [0x1529f1]
12 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 160 (in Foundation) [0x9bc61286]
12 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1236 (in Foundation) [0x9bc617f0]
12 -[NSCondition wait] + 304 (in Foundation) [0x9bc6ebe8]
12 pthread_cond_wait$UNIX2003 + 71 (in libsystem_c.dylib) [0x9a7e142c]
12 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x9ac0d83e]
Kernel stack:
12 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x3dc8
User stack:
12 thread_start + 34 (in libsystem_c.dylib) [0x9a8306de]
12 _pthread_start + 335 (in libsystem_c.dylib) [0x9a82ced9]
12 __NSThread__main__ + 1582 (in Foundation) [0x9bc6cdd5]
12 -[NSThread main] + 45 (in Foundation) [0x9bc6ce25]
12 ??? (in iMovie) [0xe4ce0]
12 usleep$UNIX2003 + 60 (in libsystem_c.dylib) [0x9a7e1558]
12 __semwait_signal + 10 (in libsystem_kernel.dylib) [0x9ac0dbb2]
Kernel stack:
12 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
Thread 0x3dca
User stack:
12 thread_start + 34 (in libsystem_c.dylib) [0x9a8306de]
12 _pthread_start + 335 (in libsystem_c.dylib) [0x9a82ced9]
12 __select + 10 (in libsystem_kernel.dylib) [0x9ac0db42]
Kernel stack:
12 wakeup + 992 (in mach_kernel) [0xffffff8000555e90]
Thread 0x3ddd
User stack:
12 thread_start + 34 (in libsystem_c.dylib) [0x9a8306de]
12 _pthread_start + 335 (in libsystem_c.dylib) [0x9a82ced9]
12 ??? (in QuickTimeComponents) [0x9284d0ca]
12 TSWaitOnSemaphoreRelative + 24 (in CarbonCore) [0x9562ef2e]
12 TSWaitOnSemaphoreCommon + 490 (in CarbonCore) [0x9562f11d]
12 TSWaitOnConditionTimedRelative + 178 (in CarbonCore) [0x9562f3a7]
12 pthread_cond_timedwait_relative_np + 47 (in libsystem_c.dylib) [0x9a830f7b]
12 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x9ac0d83e]
Kernel stack:
12 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Binary Images:
0x1000 - 0x441feb com.apple.iMovieApp 9.0.3 (1633) <799E1109-3D82-8582-3932-B2F57CCFE27A> /Applications/iMovie.app/Contents/MacOS/iMovie
0xbbe1000 - 0xbbe9ff2 com.apple.iLMBiTunesPlugin 2.6.4 (288.4.6) <3BC0F592-8A14-3738-B959-10E108BAB976> /Library/Application Support/iLifeMediaBrowser/*/iLMBiTunesPlugin
0x9170b000 - 0x9178aff7 com.apple.iLifeMediaBrowser 2.6.4 (502.4.5) <5C10CC72-586E-3497-9873-A0ACFB6156C3> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x920de000 - 0x921b4aab libobjc.A.dylib ??? (???) <2E272DCA-38A0-3530-BBF4-47AE678D20D4> /usr/lib/libobjc.A.dylib
0x92260000 - 0x92fb1fff com.apple.QuickTimeComponents.component 7.7.1 (2348) <BBFA6BA1-DF2F-32EA-9064-CE54EE7894C5> /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x932b8000 - 0x9348ffe7 com.apple.CoreFoundation 6.7.2 (635.21) <4D1D2BAF-1332-32DF-A81B-7E79D4F0A6CB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x935ad000 - 0x938f3ff3 com.apple.HIToolbox 1.9 (???) <E5EA9EEF-3CCA-36A0-8688-DA2E64E2256C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x95214000 - 0x95499fe3 com.apple.QuickTime 7.7.1 (2348) <DAA61DE5-ED45-3AAE-8030-351D2C636FF2> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x955f1000 - 0x958f3fff com.apple.CoreServices.CarbonCore 960.25 (960.25) <C613B0DA-B401-3DC7-B626-6E20D4DDC8A8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x971e2000 - 0x97c77ff6 com.apple.AppKit 6.7.5 (1138.51) <B9D3DCA0-9765-354E-9730-75A45A97DDFD> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9a7d0000 - 0x9a89bfff libsystem_c.dylib ??? (???) <52421B00-79C8-3727-94DE-62F6820B9C31> /usr/lib/system/libsystem_c.dylib
0x9abf5000 - 0x9ac13ff7 libsystem_kernel.dylib ??? (???) <79179F83-457A-3539-A76B-E960D2108109> /usr/lib/system/libsystem_kernel.dylib
0x9b693000 - 0x9b6a1fff libdispatch.dylib ??? (???) <1B857064-288D-3919-B81A-38E9F4D19B54> /usr/lib/system/libdispatch.dylib
0x9bc0d000 - 0x9bf17ff3 com.apple.Foundation 6.7.2 (833.25) <4C52ED74-A1FD-3087-A2E1-035AB3CF9610> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
Process:
Activity Monitor [213]
Path:
/Applications/Utilities/Activity Monitor.app/Contents/MacOS/Activity Monitor
Architecture:
x86_64
UID:
501
Thread 0x656
DispatchQueue 1
User stack:
12 ??? (in Activity Monitor) [0x108c5977c]
12 NSApplicationMain + 867 (in AppKit) [0x7fff92d5ceac]
8 -[NSApplication run] + 470 (in AppKit) [0x7fff92ae09b9]
8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135 (in AppKit) [0x7fff92ae407d]
8 _DPSNextEvent + 659 (in AppKit) [0x7fff92ae4779]
8 BlockUntilNextEventMatchingListInMode + 62 (in HIToolbox) [0x7fff889e53fa]
8 ReceiveNextEventCommon + 355 (in HIToolbox) [0x7fff889e556d]
8 RunCurrentEventLoopInMode + 277 (in HIToolbox) [0x7fff889de2bf]
8 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff8b534486]
8 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff8b534c74]
8 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff8b52c50c]
8 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8831c67a]
4 -[NSApplication run] + 555 (in AppKit) [0x7fff92ae0a0e]
4 -[NSApplication sendEvent:] + 5593 (in AppKit) [0x7fff92b4a3a5]
4 -[NSWindow sendEvent:] + 6306 (in AppKit) [0x7fff92bb0c98]
3 -[NSToolbarItemViewer mouseDown:] + 4995 (in AppKit) [0x7fff92c85627]
3 -[NSToolbarButton sendAction] + 68 (in AppKit) [0x7fff93132f3e]
3 -[NSToolbarButton sendAction:to:] + 82 (in AppKit) [0x7fff93132ef0]
3 -[NSObject performSelector:withObject:] + 61 (in CoreFoundation) [0x7fff8b58f70d]
3 ??? (in Activity Monitor) [0x108c6f541]
3 NSBeginAlertSheet + 155 (in AppKit) [0x7fff92d8e333]
3 _NXDoLocalRunAlertSheet + 548 (in AppKit) [0x7fff92d8e0df]
3 -[NSApplication beginSheet:modalForWindow:modalDelegate:didEndSelector:contextInfo:] + 134 (in AppKit) [0x7fff92d9819e]
3 -[NSApplication _commonBeginModalSessionForWindow:relativeToWindow:modalDelegate:didEndSelector :contextInfo:] + 831 (in AppKit) [0x7fff92d97904]
3 -[NSApplication _orderFrontModalWindow:relativeToWindow:] + 662 (in AppKit) [0x7fff92d97e3b]
3 -[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 807 (in AppKit) [0x7fff92bddcf8]
3 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1679 (in AppKit) [0x7fff92bde470]
3 -[NSWindow(NSSheets) _orderFrontRelativeToWindow:] + 192 (in AppKit) [0x7fff930416e5]
3 -[NSMoveHelper(NSSheets) _moveParent:andOpenSheet:] + 1606 (in AppKit) [0x7fff9303ff48]
3 -[NSMoveHelper _doAnimation] + 1399 (in AppKit) [0x7fff93184178]
3 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff8b534486]
3 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff8b534c74]
3 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff8b52c50c]
3 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8831c67a]
1 -[NSControl mouseDown:] + 786 (in AppKit) [0x7fff92be57f6]
1 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 489 (in AppKit) [0x7fff92c66b74]
1 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1493 (in AppKit) [0x7fff92be69e3]
1 -[NSWindow nextEventMatchingMask:] + 89 (in AppKit) [0x7fff92be6e03]
1 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135 (in AppKit) [0x7fff92ae407d]
1 _DPSNextEvent + 659 (in AppKit) [0x7fff92ae4779]
1 BlockUntilNextEventMatchingListInMode + 62 (in HIToolbox) [0x7fff889e53fa]
1 ReceiveNextEventCommon + 355 (in HIToolbox) [0x7fff889e556d]
1 RunCurrentEventLoopInMode + 277 (in HIToolbox) [0x7fff889de2bf]
1 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff8b534486]
1 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff8b534c74]
1 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff8b52c50c]
1 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8831c67a]
Kernel stack:
12 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x65f
DispatchQueue 2
User stack:
12 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8df09316]
12 kevent + 10 (in libsystem_kernel.dylib) [0x7fff8831e7e6]
Kernel stack:
12 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
Thread 0x3eb4
User stack:
12 start_wqthread + 13 (in libsystem_c.dylib) [0x7fff87656b85]
12 __workq_kernreturn + 10 (in libsystem_kernel.dylib) [0x7fff8831e192]
Kernel stack:
12 workqueue_mark_exiting + 1408 (in mach_kernel) [0xffffff80005a50b0]
Thread 0x3ec2
User stack:
9 start_wqthread + 13 (in libsystem_c.dylib) [0x7fff87656b85]
9 __workq_kernreturn + 10 (in libsystem_kernel.dylib) [0x7fff8831e192]
Kernel stack:
9 workqueue_mark_exiting + 1408 (in mach_kernel) [0xffffff80005a50b0]
Thread 0x3ec3
User stack:
9 start_wqthread + 13 (in libsystem_c.dylib) [0x7fff87656b85]
9 __workq_kernreturn + 10 (in libsystem_kernel.dylib) [0x7fff8831e192]
Kernel stack:
9 workqueue_mark_exiting + 1408 (in mach_kernel) [0xffffff80005a50b0]
Thread 0x3ec4
User stack:
9 thread_start + 13 (in libsystem_c.dylib) [0x7fff87656b75]
9 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff876538bf]
9 __NSThread__main__ + 1575 (in Foundation) [0x7fff87faa6a2]
9 -[NSThread main] + 68 (in Foundation) [0x7fff87faa72a]
7 -[NSUIHeartBeat _heartBeatThread:] + 1727 (in AppKit) [0x7fff92d1911b]
7 usleep + 53 (in libsystem_c.dylib) [0x7fff87609bb5]
7 __semwait_signal + 10 (in libsystem_kernel.dylib) [0x7fff8831de42]
2 -[NSUIHeartBeat _heartBeatThread:] + 741 (in AppKit) [0x7fff92d18d41]
2 -[NSWindow(NSWindow_Theme) heartBeat:] + 291 (in AppKit) [0x7fff93184ec7]
2 -[NSButtonCell(NSDefaultButtonIndicatorPrivate) heartBeat:] + 1859 (in AppKit) [0x7fff92df4afb]
2 -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inContext:topView:] + 2373 (in AppKit) [0x7fff92cb172c]
2 -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inContext:topView:] + 2373 (in AppKit) [0x7fff92cb172c]
1 -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inContext:topView:] + 1435 (in AppKit) [0x7fff92cb1382]
1 -[NSControl drawRect:] + 398 (in AppKit) [0x7fff92b64703]
1 -[NSButtonCell drawWithFrame:inView:] + 488 (in AppKit) [0x7fff92b9e9cf]
1 -[NSButtonCell drawBezelWithFrame:inView:] + 363 (in AppKit) [0x7fff92bd66bf]
1 CUIDraw + 225 (in CoreUI) [0x7fff8ed2c904]
1 CGRectIsEmpty + 0 (in CoreGraphics) [0x7fff8cedb75f]
1 -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inContext:topView:] + 1066 (in AppKit) [0x7fff92cb1211]
1 -[NSFocusStack focusView:inWindow:] + 295 (in AppKit) [0x7fff92b2ca57]
1 objc_addExceptionHandler + 471 (in libobjc.A.dylib) [0x7fff8fac6419]
1 read_address + 323 (in libobjc.A.dylib) [0x7fff8fac68e1]
Kernel stack:
7 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
2 hndl_allintrs + 290 (in mach_kernel) [0xffffff80002da712]
2 interrupt + 192 (in mach_kernel) [0xffffff80002c48d0]
2 lapic_interrupt + 121 (in mach_kernel) [0xffffff80002c9ab9]
2 cpu_signal_handler + 172 (in mach_kernel) [0xffffff80002cb9ac]
2 sync_iss_to_iks + 118 (in mach_kernel) [0xffffff80002c3c76]
Binary Images:
0x108c58000 -
0x108c85fff com.apple.ActivityMonitor 10.7.4 (718) <8E691413-5892-3BE8-97D6-B62D873C903E> /Applications/Utilities/Activity Monitor.app/Contents/MacOS/Activity Monitor
0x7fff87605000 -
0x7fff876e2fef libsystem_c.dylib ??? (???) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
0x7fff87f50000 -
0x7fff88269fff com.apple.Foundation 6.7.2 (833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff88307000 -
0x7fff88327fff libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff889dc000 -
0x7fff88d08fff com.apple.HIToolbox 1.9 (???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8b4fc000 -
0x7fff8b6d0ff7 com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8ce4d000 -
0x7fff8d7eba27 com.apple.CoreGraphics 1.600.0 (???) <576777EA-921B-3D94-98C3-40A9CF8EBD18> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8df07000 -
0x7fff8df15fff libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
0x7fff8ed00000 -
0x7fff8ed68ff7 com.apple.coreui 1.2.2 (165.11) <9316266A-39CA-3EC7-9C9E-726462CEFF4D> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8fab5000 -
0x7fff8fb99e5f libobjc.A.dylib ??? (???) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff92adc000 -
0x7fff936e2fff com.apple.AppKit 6.7.5 (1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
Process:
activitymonitord [215]
Path:
/usr/libexec/activitymonitord
Architecture:
x86_64
UID:
0
Thread 0x665
DispatchQueue 1
User stack:
12 ??? (in activitymonitord) [0x1090d4ccc]
12 ??? (in activitymonitord) [0x1090d649b]
12 kevent + 10 (in libsystem_kernel.dylib) [0x7fff8831e7e6]
Kernel stack:
12 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
Binary Images:
0x1090d4000 -
0x1090dcff7 activitymonitord ??? (???) <512E7906-3DBC-3F2B-932B-12AC84F03BDA> /usr/libexec/activitymonitord
0x7fff88307000 -
0x7fff88327fff libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
Process:
AppleSpell [189]
Path:
/System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
Architecture:
x86_64
UID:
501
Thread 0x4d3
DispatchQueue 1
User stack:
12 ??? (in AppleSpell) [0x1043e7a7c]
12 ??? (in AppleSpell) [0x1043e7d2e]
12 -[NSSpellServer run] + 74 (in Foundation) [0x7fff880acc76]
12 CFRunLoopRun + 95 (in CoreFoundation) [0x7fff8b54419f]
12 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff8b534486]
12 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff8b534c74]
12 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff8b52c50c] -
Trouble installing OEL 6.1 | Please help
Hi,
I downloaded the boldOEL 6.1 DVD ISO*bold* and booted with it for installation on my home desktop PC. I chose boot from DVD option and I inserted the newly created OEL 6.1 DVD. Following were the problems I encountered with it:
1) With the GUI installation screens, my mouse stopped working. Basically the cursor just stopped working & I had to rely on keyboard shortcuts to click on the button. I use Microsoft Mouse with USB connectivity.
2) To overcome the above problem, I rebooted the PC and landed at the "boot>" prompt. Here I typed bold"linux text"*bold* to choose text based installation. All was well, till it reached the Disk management options (Forgot the name of the option). Here since I had an existing linux, I chose to create partition from the existing linux partition option. Boom! I got a screen full of errors quoting some line numbers related to Python. Anaconda crashed on my face!
I am hopelessly stuck as I can't proceed forward. Please help!
Thanks & Regards,
PrashGood suggestion! May be that will be my next project! :-)
Anyways, as per your suggestion, I was able to recover my Windows partition. I used OEL 6.1 DVD to boot and updated the boot loader after that. Now after a reboot, I was able to see Grub loader work properly!!
Little I knew the shock that will await me once I rebooted into the Linux. The graphics installer screen came up and shockingly my Mouse froze!! Multiple reboots and I was in same situation. For the first time in all my technological adventures, I was quite literally on the "Bleeding edge"! :-)
Something told me that OEL 5.x may not be as buggy as this. I downloaded the stable OEL 5.6 DVD image and created the DVD. I launched this. Surprisingly, the installer, detected the Chipset details to the dot. My mouse didn't freeze. Installation was breeze and so was the reboot experience! Now here I am with dual boot with OEL 5.6 on one partition and Windows XP on other and they happily co-exist (touch wood! :-))
This experience clearly shows me that OEL 6.x has some component which breaks backward compatibility significantly. Not sure how to log this as a bug against the 6.x development team (or may be I can't because I have not paid for the support).
I want to thank you for all the quick responses you gave me w/o which I would have been grappling in dark!
Thanks again,
Prash -
Trouble installing canon pixma mp500--please help!
I have OS X 10.4.11 (that's tiger, I think), and I cannot figure out how to connect my Canon Pixma MP500. This printer model is not one the computer automatically knows how to connect to, so I installed the printer driver. I first installed it through the CD ROM that came with the printer, then when I had no luck with that I went to the Canon website and downloaded the most recent driver file for the printer. Both times, it seemed as though it would work, because: the files loaded onto the computer without problem; the printer browser window lists the MP500 as a possible printer to add; in the "print using" box, it lists "Canon IJ Printer" as an option (which it did not give as an option prior to downloading the printer driver). Yet, when I click "Add," it thinks for a few minutes then gives me an error message saying there was a problem trying to add the printer (error code -9672). I have not been able to find anything helpful from the Canon support website.
All I can say is "arg"! I have definitely reached the end of my problem-solving capabilities.You can delete those three .pkg files from the Receipts folder. The following instructions are for removing an HP driver, but the steps can apply to the Canon driver as well. I've substituted Canon for the older HP references that originally appeared. I did not create these instructions. They were posted some time ago by another user in a different forum. (In a galaxy far, far away.)
These steps will delete the necessary files to be able to install the software package to your operating system.
Resolution:
Deleting the Current driver (drivers) and preferences:
1. Save all work and close all applications.
• Open the Macintosh Hard Drive.
• Open the Library folder on the Macintosh Hard Drive
• Open the Printers folder in the Library folder
• Open the Canon folder in the Library folder.
• In the Canon folder there should be a Pixma or MP500 folder. Drag this folder to the trashcan.
Note: There is no need to empty the trash after this step.
2. Close all windows that are open at this time and reopen the Macintosh Hard Drive.
• Open the Users folder on the Macintosh Hard Drive.
• Open your user file in the Users folder. The one with the little house beside it.
• In the Little House there should be another Library folder. Open this folder.
• Open the Preferences folder that is located in this Library folder.
• In the Preferences folder locate all the files that start with com.apple.print. and drag them into the trash.
WARNING: This will delete all your printing preferences for all printers.
3. Close down all the windows that you have open.
Install the downloaded Driver.
4. Once the driver is completely downloaded to your computer, double click on the file.
• It will mount the disk image and open a window with the installer in it. Double click on the installer in the new window
• Enter an Administrator name and password for the installer and click continue.
• Click continue on the opening page for the HP Inkjet Installer
• Read the license agreement and click Accept to continue.
• Click Continue to the Read Me file.
• Select Easy Install from the drop down menu in the top left corner and click the install button.
• When the installer is finished click Quit.
Adding the Printer to the Printer Setup Utility
5. Open the Printer Setup Utility if it was not automatically opened by the Inkjet installer
• Open the Macintosh Hard Drive. Open the Applications Folder. Open the Utilities folder. Double click on the Printer Setup Utility
• Delete any existing Canon MP500 series printers that may have been added automatically by the Operating System. Click on the name of the printer and click the Delete button in between the Add button and the Utility button at the top of the current window.
• Add the printer to the Printer Setup Utility by clicking the Add button at the top of the current window.
• Select USB from the drop down box at the top of window. NOTE: For the 5850 you will want to select rendezvous or hp IP printing if it is connected through one of it's network connections.
• Wait until the system prompts you to reload the browser, due to knew printer drivers being detected. Click OK to reload the browser.
• Click the Canon MP500 printer from the box below. Then click the Add button at the bottom of the page.
These instructions were written for Panther, so some steps may be different in Tiger, but the general process should be about the same. -
Trouble installing Adobe After Effects - please help!
I have just purchased Adobe Creative Suite 5.5 Production Premium for my son's birthday.... Have tried to install and all programs are good except After Effects (which is the only program he actually wanted!!) + Premiere Pro - It says minimum system requirements not met.
My computer is an Intel Core 2 Duo and has Windows Vista installed - is this any good?
I know absolutely NOTHING about computers - all I know is that I have a grumpy birthday boy who wants this program installed.
Any advice would be greatly appreciated... and in laymans terms please.
ThanksAE and Premiere CS5.5 are 64bit and thus require a 64bit capable processor and operating system. Neither seems to be the case here. However, if you properly bought the suite, you can always install the CS4 versions of these products... Please read this KB article for more specifics.
Mylenium -
I am having trouble installing itunes can someone please help
I am having trouble downloading itunes please help
See the further information area of Troubleshooting issues with iTunes for Windows updates.
tt2 -
I CAN NOT CONNECT TO THE INTERNET WHILE USING MY IPAD I KEEP GETTING A MESSAGE SAYING SAFARI COULD NOT OPEN THE PAGE BECAUSE THE SERVER STOPPED RESPONDING PLEASE HELP THANK YOU
Try the following:
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings
3. Reset iPad; hold the Sleep and Home button down until you see the Apple Logo -
I'm installing java 8 in my macbook pro but in the middle I skip the installation because it took so long and now I can't even shut down or cancel the installation.. Please help!
Hello christine valentina,
Thanks for using Apple Support Communities.
If the failed installation of Java is preventing your computer from shutting down normally, then I'd like you to please first try to force quit the unresponsive installer.
OS X: How to quit an unresponsive application using Force Quit - Apple Support
Cheers,
Alex H. -
why does it keep asking me to install adobe flash player even after i have installed it once? Please help me.
No idea. What did the folks on the Adobe forums say when you posted there, since it's Adobe's software you're having trouble with?
-
omeone meet the problem, I am not abble install mac OS 10.6 snow leopard on intel based machine, (intel core 2 duo, 2,8 ghz, 4GB RAM, 320 GB HDD, OSX 10.5.8) system every time wrote "OS X snow leopard cannot be install on this machine" please help, Majo
It is retail disk, i bought it in apple store. I also resetter PRRAM and SMC and checked disk. I also tried clean installation and upgrade, nothing works, after run installation program after few seconds wrote: OS X Snow Leopard cannot be install on this machine :-(
Thank you for your answer
Majo -
My iPhone 5 won't stop scrolling through songs and I can't stop it please help !! :(
settings - general - usuage - music - delete. Then do a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
Then sync the music back via iTunes. -
I followed this procedure to check my files:
Please read this whole message before doing anything.
The following procedure will help whether your system has been modified. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Copy or drag — do not type — the line below into the Terminal window, then press return:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
Step 5
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
You can then quit Terminal.
I believe that I have a keylogger or some sort of spyware installed on my mac, please help!
POST YOUR OUTPUT FOR REVIEW/COMMENT.
After running these commands, here is the output. Can you please tell me if you see anything here. I would be so grateful.
com.oxsemi.driver.OxsemiDeviceType00 (1.28.13)
at.obdev.nke.LittleSnitch (4052)
Password:
com.wdc.WDSmartWareServer
com.wdc.WDDMservice
com.sierrawireless.SwitchTool
com.oracle.java.JavaUpdateHelper
com.oracle.java.Helper-Tool
com.microsoft.office.licensing.helper
com.lacie.desktopmanager.service
com.google.keystone.daemon
com.adobe.fpsaud
at.obdev.littlesnitchd
jp.buffalo.NASPower
com.oracle.java.Java-Updater
com.lacie.eventsactions.launcher.agent
com.hp.messagecenter.launcher
com.hp.devicemonitor
com.google.keystone.system.agent
at.obdev.LittleSnitchUIAgent
com.nds.pcshow.uninstall
com.nds.pcshow
com.facebook.videochat.thomasbrown.updater
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
com.adobe.AAM.Scheduler-1.0
LaCie DiscRecording/LaCie DiscRecording.pkg:
Contents
/Library/Address Book Plug-Ins:
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
Adobe AIR.framework
AudioMixEngine.framework
EWSMac.framework
HPDeviceModel.framework
HPPml.framework
HPScan.framework
HPServicesInterface.framework
HPSmartPrint.framework
HPSmartX.framework
NyxAudioAnalysis.framework
PluginManager.framework
Snapfish.framework
iLifeFaceRecognition.framework
iLifeKit.framework
iLifePageLayout.framework
iLifeSQLAccess.framework
iLifeSlideshow.framework
iTunesLibrary.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobePDFViewer.plugin
Flash Player.plugin
JavaAppletPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
SharePointWebKitPlugin.webplugin
Silverlight.plugin
flashplayer.xpt
googletalkbrowserplugin.plugin
iPhotoPhotocast.plugin
npgtpo3dautoplugin.plugin
nsIQTScriptablePlugin.xpt
o1dbrowserplugin.plugin
/Library/Keyboard Layouts:
/Library/LaunchAgents:
at.obdev.LittleSnitchUIAgent.plist
com.adobe.AAM.Updater-1.0.plist
com.google.keystone.agent.plist
com.hp.devicemonitor.plist
com.hp.messagecenter.launcher.plist
com.lacie.eventsactions.launcher.agent.plist
com.oracle.java.Java-Updater.plist
jp.buffalo.NASPower.plist
jp.buffalo.NASPower_pla.plist
/Library/LaunchDaemons:
at.obdev.littlesnitchd.plist
com.adobe.fpsaud.plist
com.apple.remotepairtool.plist
com.google.keystone.daemon.plist
com.lacie.desktopmanager.service.plist
com.microsoft.office.licensing.helper.plist
com.oracle.java.Helper-Tool.plist
com.oracle.java.JavaUpdateHelper.plist
com.sierrawireless.SwitchTool.plist
com.wdc.WDDMservice.plist
com.wdc.WDSmartWareServer.plist
/Library/PreferencePanes:
Flash Player.prefPane
HP Scanjet.prefPane
JavaControlPanel.prefPane
/Library/PrivilegedHelperTools:
.DS_Store
NasNavigator2.app
com.microsoft.office.licensing.helper
com.oracle.java.JavaUpdateHelper
/Library/QuickLook:
GBQLGenerator.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
/Library/ScriptingAdditions:
/Library/Spotlight:
GBSpotlightImporter.mdimporter
Microsoft Entourage.mdimporter
Microsoft Office.mdimporter
iWeb.mdimporter
iWork.mdimporter
/Library/StartupItems:
ChmodBPF
HP IO
LocSvc
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
Library/Address Book Plug-Ins:
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Fonts:
04b-08.suit
Arial
Brush Script
Times New Roman
Verdana
Wingdings
Wingdings 2
Wingdings 3
encodings.dir
fonts.dir
fonts.list
fonts.scale
Library/Frameworks:
EWSMac.framework
Library/Internet Plug-Ins:
FacebookVideoCalling.bundle
Move-Media-Player.plugin
PlayerPlugin.bundle
fbplugin_1_0_3.plugin
Library/Keyboard Layouts:
Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
com.facebook.videochat.thomasbrown.plist
com.nds.pcshow.plist
com.nds.pcshow.uninstall.plist
Library/PreferencePanes:
Opera Preferences
TomTomHOMERunner, LDMStatusItem, apple-scc-20130209-112927
thank you much for helping...sincerely. tlenbro.I followed this procedure to check my files:
Please read this whole message before doing anything.
The following procedure will help whether your system has been modified. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Copy or drag — do not type — the line below into the Terminal window, then press return:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
Step 5
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
You can then quit Terminal.
I believe that I have a keylogger or some sort of spyware installed on my mac, please help!
POST YOUR OUTPUT FOR REVIEW/COMMENT.
After running these commands, here is the output. Can you please tell me if you see anything here. I would be so grateful.
com.oxsemi.driver.OxsemiDeviceType00 (1.28.13)
at.obdev.nke.LittleSnitch (4052)
Password:
com.wdc.WDSmartWareServer
com.wdc.WDDMservice
com.sierrawireless.SwitchTool
com.oracle.java.JavaUpdateHelper
com.oracle.java.Helper-Tool
com.microsoft.office.licensing.helper
com.lacie.desktopmanager.service
com.google.keystone.daemon
com.adobe.fpsaud
at.obdev.littlesnitchd
jp.buffalo.NASPower
com.oracle.java.Java-Updater
com.lacie.eventsactions.launcher.agent
com.hp.messagecenter.launcher
com.hp.devicemonitor
com.google.keystone.system.agent
at.obdev.LittleSnitchUIAgent
com.nds.pcshow.uninstall
com.nds.pcshow
com.facebook.videochat.thomasbrown.updater
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
com.adobe.AAM.Scheduler-1.0
LaCie DiscRecording/LaCie DiscRecording.pkg:
Contents
/Library/Address Book Plug-Ins:
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
Adobe AIR.framework
AudioMixEngine.framework
EWSMac.framework
HPDeviceModel.framework
HPPml.framework
HPScan.framework
HPServicesInterface.framework
HPSmartPrint.framework
HPSmartX.framework
NyxAudioAnalysis.framework
PluginManager.framework
Snapfish.framework
iLifeFaceRecognition.framework
iLifeKit.framework
iLifePageLayout.framework
iLifeSQLAccess.framework
iLifeSlideshow.framework
iTunesLibrary.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobePDFViewer.plugin
Flash Player.plugin
JavaAppletPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
SharePointWebKitPlugin.webplugin
Silverlight.plugin
flashplayer.xpt
googletalkbrowserplugin.plugin
iPhotoPhotocast.plugin
npgtpo3dautoplugin.plugin
nsIQTScriptablePlugin.xpt
o1dbrowserplugin.plugin
/Library/Keyboard Layouts:
/Library/LaunchAgents:
at.obdev.LittleSnitchUIAgent.plist
com.adobe.AAM.Updater-1.0.plist
com.google.keystone.agent.plist
com.hp.devicemonitor.plist
com.hp.messagecenter.launcher.plist
com.lacie.eventsactions.launcher.agent.plist
com.oracle.java.Java-Updater.plist
jp.buffalo.NASPower.plist
jp.buffalo.NASPower_pla.plist
/Library/LaunchDaemons:
at.obdev.littlesnitchd.plist
com.adobe.fpsaud.plist
com.apple.remotepairtool.plist
com.google.keystone.daemon.plist
com.lacie.desktopmanager.service.plist
com.microsoft.office.licensing.helper.plist
com.oracle.java.Helper-Tool.plist
com.oracle.java.JavaUpdateHelper.plist
com.sierrawireless.SwitchTool.plist
com.wdc.WDDMservice.plist
com.wdc.WDSmartWareServer.plist
/Library/PreferencePanes:
Flash Player.prefPane
HP Scanjet.prefPane
JavaControlPanel.prefPane
/Library/PrivilegedHelperTools:
.DS_Store
NasNavigator2.app
com.microsoft.office.licensing.helper
com.oracle.java.JavaUpdateHelper
/Library/QuickLook:
GBQLGenerator.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
/Library/ScriptingAdditions:
/Library/Spotlight:
GBSpotlightImporter.mdimporter
Microsoft Entourage.mdimporter
Microsoft Office.mdimporter
iWeb.mdimporter
iWork.mdimporter
/Library/StartupItems:
ChmodBPF
HP IO
LocSvc
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
Library/Address Book Plug-Ins:
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Fonts:
04b-08.suit
Arial
Brush Script
Times New Roman
Verdana
Wingdings
Wingdings 2
Wingdings 3
encodings.dir
fonts.dir
fonts.list
fonts.scale
Library/Frameworks:
EWSMac.framework
Library/Internet Plug-Ins:
FacebookVideoCalling.bundle
Move-Media-Player.plugin
PlayerPlugin.bundle
fbplugin_1_0_3.plugin
Library/Keyboard Layouts:
Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
com.facebook.videochat.thomasbrown.plist
com.nds.pcshow.plist
com.nds.pcshow.uninstall.plist
Library/PreferencePanes:
Opera Preferences
TomTomHOMERunner, LDMStatusItem, apple-scc-20130209-112927
thank you much for helping...sincerely. tlenbro. -
Hello! I was on my Mac and then I clicked on iTunes. Then I clicked on Account, and accidentally removed my device from my Mac, how can I get it back? Also when I plug my iPod into the computer, it downloads everything that is on my computer, how can I stop this. please help! please help!!!!!!thank you
Is the iPod still singed into the account isn Settings>iTunes and App Stores and SettingsZ>iCloudl? If it is then I would not be concerned.
Also see:
iTunes Store: Associating a device or computer to your Apple ID
since you may have started the 90 day window.
For the other "problem", go to iTunes>Preferences>Devices and check the box that says Prevent iPod....automatically syncing. -
I try to access the itunes store and my bar goes halfway and stop. Please help
I am trying to access the Itunes Store and my bar goes halfway and stop.
Please help.Is it endlessly saying "Accessing iTunes Store"? Or is something a bit different going on?
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