Trouble installing itunes 8 please help

I am trying to make an upgrade to version 8 to support a newer ipod. I have downloaded it for windows many times straight from the apple website. Everytime I try to run the setup though it comes up witht his message: "The installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package." I have tried deleting all other itunes setups and then trying again to install but the same message pops up. I am currently using windows vista if that helps.
Message was edited by: TayTay4118

I'm having trouble downloading iTunes 8 but when I download, a message pops up saying that the publisher is unkown and that there is an invalid digital signature.

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    Could you confirm the full error message and is it identical when you try to install and uninstall?
    These permission issues can be tricky.
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  • I am having trouble installing itunes can someone please help

    I am having trouble downloading itunes please help

    See the further information area of Troubleshooting issues with iTunes for Windows updates.
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