Trouble installing itunes: install to ext. hard drive not C

I can not install itunes as it tries to install to external hard drive not internal drive C. I have followed recommendations in troubleshooting on website but no avail. Any suggestions?

Thanks for reply. I have cleaned everything itunes off system. Have run windows install clean up but no itunes there. Still gives me error message that drive k is invalid. Drive k is my external hard drive which I have disconnected. I want it to install on c drive.

Similar Messages

  • I keep getting the same error message from windows, "iTunes has stopped working and the program will be closed". I have just recently installed iTunes on my external hard drive and everything looked great until the program crash! Any suggestions?

    Here is a copy of the windows vista error report.
    Product
    iTunes
    Problem
    Stopped working
    Date
    4/19/2014 9:38 PM
    Status
    Report Sent
    Problem signature
    Problem Event Name:      APPCRASH
    Application Name:           iTunes.exe
    Application Version:         11.1.5.5
    Application Timestamp:   53073d6a
    Fault Module Name:        ntdll.dll
    Fault Module Version:      6.0.6000.16386
    Fault Module Timestamp:                4549bdc9
    Exception Code:                c0000005
    Exception Offset:              00062086
    OS Version:        6.0.6000.2.0.0.768.3
    Locale ID:           1033
    Additional Information 1:                8d13
    Additional Information 2:                cdca9b1d21d12b77d84f02df48e34311
    Additional Information 3:                8d13
    Additional Information 4:                cdca9b1d21d12b77d84f02df48e34311
    Extra information about the problem
    Bucket ID:          95851104
    I would appreciate any suggestions or ideas of where else to look for advice. Thanks!

    Hey jcaqualung,
    Thanks for the question. I understand that you are experiencing issues with iTunes on your Windows Vista machine. The following resource may provide a solution. I would also recommend installing iTunes on the internal hard drive of your computer, as opposed to the external drive.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Thanks,
    Matt M.

  • Can i install itunes on a portable hard drive

    Can i install itunes to a portable hard drive? Also can I have more than one itunes library?
    I have a very large cd collections and dont want to put all the files on my mac hard drive, would like to install or keepmthe cd on a portable drive

    That was timely.  I had the same question (new MBP with two drives) and you solved my question.  Thank you.  It works the same way you change Aperture Libraries, so it makes sense and is easy to remember.

  • Can I install itunes on my second hard drive?

    Hello All,
    Just wondering if I can install iTunes on the secondary hard drive where I keep all my audio/video files. That way, when I reinstall my OS or do an upgrade to Vista, I won't have to reload iTunes?
    Thanks!

    You can tell iTunes to install to any hard drive in system. But this will not save from having to reinstall program if/when you reinstall OS. iTunes like most Windows programs installs files in multiple folders on drive and makes registry entries.
    You can, and should, set iTunes to store library on the second drive. That way when you have OS problems your media files should not be affected.

  • Installing iTunes to alternate internal hard drive?

    Cliff Notes Version:
    Can someone help me re-install iTunes on an alternate internal drive (a drive other than C)?
    I have just removed iTunes and all components from my PC and now need to reinstall.
    You can read the details below but ultimately I want to install all things Apple on my E drive as opposed to my C drive.
    If you do read the details, I chose option 3 at the bottom as opposed to trying to fix existing errors or files.
    I tried moving both the library file and the database file as instructed but you can see the error messages below.
    What I am looking to do is do the original install on the E drive to avoid moving anything as that did not work the last time.
    I am not looking to save any files or playlists...I can repopulate those fairly easily. I just want this set up right out of the gate.
    Any advice greatly appreciated.
    Original Posting on Another Board:
    I originally tried to move itunes the library & database and got the these errors
    - iTunes Library cannot be saved . There is not enough memory
    - the iPhone Doug's iPhone cannot be synced. An unknown error has occured (-23)
    My System:
    Windows 7 64 bit
    C drive = 96Gb SSD that is used for program files only. I want to move both the library and database (ie all Apple software) off of here.
    iTunes 10.7.0.21
    System has 8Tb of memory over several hard drives (music, photos, etc...). iTunes will only manage the music part of my media
    Of these drives, about 1.5 Tb is music. Of that 1Tb is a copy (FLAC) of all my CD's. The other 1/2 Tb is digital music I have downloaded.
    E: = 1 Tb drive for digital music (mp3 files) It is less than 20% full
    H: = 1 Tb drive containing a FLAC copy of my CD collection
    Bonjour was/is disabled as it had been causing other issues with the system (edit - is has now been uninstalled with the remainder of the Apple software)
    I wanted to move itunes (both the library and database files) is to keep the SSD at a lower capacity. Obviously the library files alone would have over-ran the drive, but I am not sure how large the database file gets, so to be safe I moved it too. Here are the steps I took:
    First I moved the library (at the point it was moved it only had 3 mps cd's in it).
    1. Edit>Pref>Advanced
    2. Checked only the Keep iTunes Media Folder Organized (I do not want a second copy of all my music in the library.
    3. Clicked CHANGE button and chose E:/Music folder (the same drive I have my digital files on and only 20% full.
    4. File>Library>Organize Library>Consolidate Files>OK
    I then moved the iTunes Database:
    1. Shut down iTunes
    2. Copied the iTunes folder to the new location (also E:/Music)
    3. Restarted iTunes while holding the shift key and chose the library.
    Finally, I moved in all the digital files from the E drive (File>add Folder to Library). This appeared to work and all my MP3 files appeared in iTunes.
    The problem started when I attempted to sync my iPhone. I should note that my music library has been recently rebuilt as I lost everything on a previous drive (music, iTunes, etc...). So, when I attempted to sync the phone for the first time since re-installing/rebuilding everything, I got an error message: this iPhone is already synced to another Library. And that if I continued with the sync, I would lose all the files on the iPhone. I was ok with that as I had the files in the new/rebuilt iTunes. Also checked was the button to let me check the files I wanted to sync as iTunes is much larger in size than my phone. At that point I tried to select several files to sync with the phone and got the error messages listed at the top.
    So, I have a few questions:
    1. Can anyone tell me what the error messages mean? The first about not having enough size makes no sense. The drive that iTunes was moved to was only 20% full at the time on a 1Tb drive. Even if I had chosen to keep a copy of the music in iTunes (which I did not) it would have still only been 40% full including the iTunes Library file. I have no idea why I got this message.
    2. Just how large will the iTunes database get. I know this is subject to how much it "manages" but assuming 3-4 Tb of music, photos, etc... how large will this file grow? On my SSD Windows is taking up more than 25% of the drive. I could leave this on the SSD provided it will remain fairly small and just move the library but thought it would be just as easier to move everything.
    3. Would I be better off completely installing iTunes and re-installing it on the alternate E drive as opposed to the default C (SSD) drive? This is what I have choosen to do, so far have uninstalled iTunes and now have questions regarding re-installing on an alternate drive (see very top)
    Any help is greatly appreciated!

    turingtest2 - thanks for the info. Have some questions:
    1. Already used 3rd party software to backup all the music from my phone (about 99% ripped from cd or purchased elsewhere than iTunes. So, I really need to just get any data (contacts, etc...) and the apps purchased backed up. I assume doing steps 3-6 from the Recover Your iTunes Library link you sent will do this?
    2. From what you sent, just my database file will be about 20Mb on a 96Mb drive. That is precisely why I want to move the database as well as the library off the C drive.
    3. I currently have no library as I deleted all things Apple earlier today. What I do have is 2 drives that contain music, an E drive for music downloaded and an H drive for music ripped from CD's. So I don't currently have a library to know if it's working. The process you describe is a split process with the library database on one drive and the media folder on another drive. In my case I do want to "move" the entire iTunes folder to another drive but an internal drive. And as opposed to moving the files, is there a way to simply install them that way when downloading a new copy of iTunes (rather than installing then moving the files)?
    Also, in the Make a Split Library Portable document you linked, it sawy that any media files outside of  the media folder will need to be consolidated. Since I am starting from scratch, I assume there will be no files there yet to consloidate. Or would this be the files I backed up and restored (apps, data,etc...) in step 2?
    As for manipulations you mention, are any of these necessary in my case if I am not moving a library but rather creating a new library on a different drive? I assume once the
    Or, in short, how can I simply install (or move) the entire iTunes folder to my E drive and then compile the library with music? And if you don't mind, could you be pretty detailed on moving/installing both the library database and the media folder on the new drive? I got confused about renaming, root drives, etc...
    Or am I overthinking this and it is as simple as downloading iTunes (to the C drive)> copying the iTunes Media folder (and all contents)>pasting that folder in my E drive> going back and deleting the original iTunes Media folder in the C drive> then re-opening iTunes +shift key to point to the new iTunes Media folder on the E drive?
    Thanks again

  • Installing iTunes on a new hard drive

    Ok, so my laptop that i used for iTunes had a recent hard drive crash. Basically, my iTunes right now is brand new.
    _*My iPod is the only thing with my music on it.*_
    What can I do to get all my music back onto my 'new' laptop?

    Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in the iTunes source list change the update setting to manual, that will let you use our iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod and iPhone
    Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
    The transfer of content from sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve music files and playlists from your iPod. I use Senuti but have a look at the web pages and documentation for the others too, you'll find that they have varying degrees of functionality and some will transfer movies, videos, photos and games as well. This is just a small selection of what's available, you can read reviews and comparisons of some of them here:
    Wired News - Rescue Your Stranded Tunes
    Comparison of iPod managers
    Senuti Mac Only
    PodView Mac Only
    PodWorks Mac Only
    iPodDisk PPC Mac Only (experimental version available for Intel Macs)
    TuneAid Mac only (iPhone and iPod Touch compatible)
    iPodRip Mac & Windows
    YamiPod Mac & Windows
    Music Rescue Mac & Windows
    iGadget Mac & Windows (iPhone and iPod Touch compatible)
    Floola Mac & Windows
    iRepo Mac & Windows (iPhone and iPod Touch compatible)
    iPod Access Mac & Windows (iPhone and iPod Touch compatible)
    TouchCopy Mac & Windows (iPhone and iPod Touch compatible - Windows version only)
    There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
    Keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

  • I am having trouble moving itunes library to external hard drive

    It is a WD My book essential external hard drive (1 tb) that I just bought. I already have a ton of files I put on from my PC and I want to get my itunes library from my mac. When I try and drag the itunes folder into the hard drive folder it says  somthing like "Can not move 'itunes' because 'music' can not be modified'" help please. Not sure about the oporating system I added below.

    i'm guessing but could the WD be NTFS formatted ?
    if so, your Mac can only read from, but not write to it. you may have to install the NTFS 3G driver for it to work.
    to install the driver, you need to be on OS X 10.4.11 !

  • How do I restore my itunes from a ext hard driver?

    I have followed the instuctions I have opened both dirves (PC and ext drive) went to Users/Username/music I did a drag drop the file on the ext hard drive told it to replace the one on my PC. I dont thnk its copying it dose it intantly it shows the correct size but nothing is there. I then helf the shift key as I started itunes and seleted choose but then it dosent show up to select.
    What am I doing wrong/

    If you connect an external hard drive with music, iTunes won't know the music exists there until you tell it. There are two simple ways to tell the application about the music. 1) Drag the folder(s) that contain music files onto the iTunes icon on the Dock or 2) select Add to Library from the File menu and then use the fileselector to select the drive with the music.

  • How do you install itunes on a secondary hard drive

    I need to move my iTunes library to a bigger hard drive. Is there a way to move it to another drive and still be able to play from it? It seems when I try to do this it just goes back to my cdrive.

    Install it as normal, except that you select the USB drive when asked where you’d like to install it. The volume you’ll be putting it on needs to be formatted as Mac OS Extended (Journaled).
    (115417)

  • I had to install itunes on a new hard drive and when I synced my ipod it duplicated a bunch of songs, how do I fix this?

    I had to install a new hard drive on my system and download itunes again. When I synced my ipod it duplicated a bunch of songs, how do I fix this problem?

    wait until you reach the limit of five authorized machines. then, once a year, you will be able to deauthorize all machines, following which you can reauthorize those computers you currently use/have access to.
    click here for more information.

  • Installing itunes to an external hard drive

    There are similar topics about this but none that answer the question.
    I do not wish just to move my library to an external hard drive as other posts have assumed.
    I wish to install the itunes application to an external hard drive so it can be run on a different computer on which I do not have administrator privaledges to be able to install itunes directly (both computers I am using in order to attempt this are running windows 7 64 bit).
    I have tried installing it and changing the folder, but on running get the error "Apple Application Support not found (windows error 2)".
    I then unpacked the Apple installer package using WinRar and installed both "AppleApplicationSupport.msi" and "AppleMobileDeviceSupport64.msi" directly to the external hard drive, but I still get the same error when trying to run itunes.
    I am unable to copy the installation folders created by Apple Application Support / Mobil Device Support to the appropriate location on the C: drive where they would be installed by default in ...program files(x86)/common files/apple/.... due to not having administrator privelleges to modify files on the C: drive.
    Am I flogging a dead horse or is there a way I can get itunes to successfully install and run independantly from an external hard drive?

    iTunes and Quicktime need to be installed on the boot drive. You can keep your music library anywhere you want, including on an external drive (that's were I've got mine).
    Once you've installed iTunes, open the preferences and go to Advanced and select where you'd like your music stored. Keep in mind that, if you store your music on an external drive, you will always need to make sure it's up and running before launching iTunes.
    Best of luck.

  • How do I download and install iTunes on my external hard drive?

    I have successfully moved my itunes music files however I foresee a problem when I sync my iPod touch iTunes is going to re-load all the files. The reason for the external hard drive is to free up space on my laptop so she can perform better so I'd be back at square one. ? I'd like to choose which file iTunes downloads to. Please advise.

    That does not really matter since to restore your iPod the computer needs an interent connection.

  • Install Safari to a different hard drive, not the boot drive, on a Windows PC

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    neencirksena wrote:
    I have a computer with 2 hard drives on it. I had my music on hard drive C and i had to move the music to hard drive D, but now itunes cant read the music files so all the "!" show up next to the songs. How do i get itunes to read my music files from hard drive D now???
    Just point iTunes to use new location of the library.
    If you have moved the whole iTunes folder that will do the trick. After pointing iTunes to the new location, choose "File -> Library -> Organize Library" to force iTunes to rebuild the database.
    If you had moved only the music files to the new location, iTunes have to build up a new database (library).
    If you did so, point iTunes to a empty folder on the new drive. Best name it iTunes.
    Then drag the musik (whole folder) just to the iTunes main window or use "File -> Add to library" and point to the music folder.
    After all is done, delete the source folder.
    Cheers - Lupunus
    Message was edited by: lupunus

  • Installed itunes for windows- ipod+dvd drives not recognized by my computer

    After installing i tunes I received a message saying that there were errors during install. Importing and export (burning) would not be possible through i tunes, I should re-install itunes. I have reinstalled i tunes.
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    ahhhhhh, many thanks for the link. for a while (about a year ago), Packard Bell UK was including those instructions on their troubleshooting pages, but then they went away. (or i just couldn't find where they'd been shifted to.)
    usually nowadays i crank out the MS instructions instructions instead:
    (MS) CD-ROM access is missing and messages cite error Code 31, Code 32, Code 19, Code 39, or Code 41 after you remove Easy CD Creator in Windows XP
    ... but it's a (slightly perverse) sort of comfort to know that i'm still recommending basically what Packard Bell recommends.

  • Having trouble transferring iTunes library to external hard drive

    I cant seem to be able to copy my iTunes 11.4  library (Macbook Pro) to my External Hard Drive ( Free Agent GoFlex Drive 500 GB). Could I get some help with this? I have tried what it has told me to do on the apple site. It just wont let me drag it to the hard drive.

    iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
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