Trouble installing itunes on my laptop

i hope someone has run into this problem and has some info to solve this problem. i just got an video ipod 80gb. i tried to download the itunes software from the apple website and it did not install. before it could install a message came up saying "invalid drive E:\" i don't know a whole lot about mac or ipod programs so please help.
hp dv1000 Windows XP Pro

When installing iTunes do you have your iPod connected to your PC ?
I ask because the drive "E:" is an unusual one: Basically you have "A" and "B" which are floppy disks and "C" is your harddisk (at least the boot partition).
Probably you have another drive connected or split your harddisk into two partitions ("C" and "D"). So when connecting your iPod (as well as any other storage device like a digital camera), Windows considers your iPod as being a disk drive and assigns a drive letter.
Now maybe you try to install iTunes to the drive "E" (at least the error message states this). Therefore I would recommend to disconnect your iPod and ensure that iTunes is installed to your harddrive ("C" or "D"), where your other software has been placed.
If you still have problems, can you provide a bit more information, like which steps to perform before getting the error, connected devices at the time of installation, etc.. Should you decide to post to the iTunes forum, you may provide this information right away. Otherwise people trying to assist can just guess

Similar Messages

HT1925 trouble installing itunes on used laptop

I have a laptop that was my daughters that I would like to install my iTunes on. I have tried unistalling iTunes from the laptop and then reinstlling iTunes so that I can attach my iTunes to it but when I reinstall iTunes her account comes back on the laptop and it will not let me attach my itunes on the laptop. How do i complete this task?

Hi PattyGrinde!
I have an article for you that can teach you how to sign out of an Apple ID on iTunes, then sign into your own Apple ID to use that account in iTunes:
iTunes 11 for Windows: Manage your iTunes Store account
http://support.apple.com/kb/PH12507
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Hello i am having trouble installing itunes 10.5 on my laptop i have windows vista. it says error 7 windows error 998. i now have no itunes. i have tried to uninstall itunes but it still wont work and keep coming up with that message. please help!

hello
i am having major trouble installing itunes. i had itunes working fine and i went to update it as it told me there was an update which i thought i did. i went on my laptop the next day and it said "itunes was not installed correctly error 7 windows error 998"
i read a few articles on here but i am having no joy. i uninstalled itunes and reinstalled and that did not work. i also unistalled some other apple things cant remember the names sorry!
i am not a whiz on a computer so really need some help please!!

Installing, and uninstalling, applications never touches or removes the data.
Clean out and uninstall all the apple programs and software thru Programs and manually.
Might want to use Revo and CCleaner
I always use manual standalone installers (and keep a couple backup versions)
itunes 10.5 may affect iTunes media playlists, not sure, depends on what you have.
A search of these forums will show some threads.
I'd clean up vista, you need SP2 or later, and specific error message?
I wonder as you arenot the first with a dell if maybe the OS or included software.
Security programs like Norton and older versions of Kaspersky have been implicated.
Also settings in IE that affect pop-ups and plug-ins.

Error 2755 when trying to install itunes on my laptop please help

error 2755 when trying to install itunes on my laptop please help
the installation process gets so far then the error 2755 appears saying that it cannot be installed

Hey AJS4862,
Thanks for the question. If I understand correctly, you are having trouble installing iTunes on Windows. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
Issues installing iTunes for Windows - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

Its not letting me install itunes on my laptop

Hello ive gotten a new laptop and i am trying to install Itunes but its not letting me.
Keeps saying. Service "Apple Mobile Device" (Apple Mobile Device) failed to start.
Verify that you have sufficient privileges to start system service. I don't know what i have to do or what it mean.

Hi manna1313,
Here are some troubleshooting steps you can try:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Take care,
- Ari

I'm trying to install itunes on new laptop but after clicking install button it jumps straight to thank you page!

i'm trying to install itunes on laptop but after clicking install button it jumps straight to thank you page!

Hello hate_technology,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
If you are having trouble installing iTunes or QuickTime for Windows, follow the troubleshooting steps in this article.
Best of luck,
Mario

HT1923 I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system servic

I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." The diaglogue box gives me the options to abort, retry, or ignore; when I tried retry and ignore the re-install process stays stalled & the dialogue box comes back & I don't want to abort & start this all over to probably end up with the same issue; what does this mean & what do I do?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I have just installed iTunes on my laptop and merged tracks under various artists to form one album but when I sync iTunes to my new ipod the tracks on some of the albums are appearing as single artists..... WHY???? I

I Have just spent the best part of a week installing iTunes on my laptop, transferring over all my music and merging tracks by different artists on one album so that they all show as one album. I have just plugged in my new ipod classic to sync all my music but the music has gone across in random tracks and split albums.... I really am losing the will to live and am about to throw both iPod and laptop out the window.... So SOMEBODY.... Please HELP.

'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

I am installing itunes to a laptop and have not sync device to this lap. It is saying that it must first restore device. The problem is I have over 2000 pictures and don't want to lose them. Now my phone is in restore mode and I don't know what to do. I

I am installing itunes to a laptop and have not sync device to this lap. It is saying that it must first restore device. The problem is I have over 2000 pictures and don't want to lose them. Now my phone is in restore mode and I don't know what to do. I don't want to proceed and loose these very important photos of family. What do I do to get it out of restore mode? My phone will not allow me to do anything to it at this point. I have the itunes downloaded on the laptop now. When I push the button for the phone it just shows Itunes and plug. I can't even call or open phone up.

Unfortunately... Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
However... Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Jessica Sanchez wrote:
I am installing itunes to a laptop and have not sync device to this lap. ...
Using a computer, other than the one you have regularily been Syncing and Backing up to, was the begining of your issue.

Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

I am having trouble installing itunes on my computer. The error says, "Service Apple mobile device failed to start. verify that you have sufficient privileges to start system requirements." this is my home PC.

I am having trouble installing itunes on my computer. The error says, "service apple mobile device failed to start. Verify that you have sufficient privileges to start system requirements." this is my home PC.

Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy

HT1926 I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system servic

I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." ?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I have tried to install itunes on my laptop but at the end of install it comes up with error 7 (windows error 998) any help most appreciated!

I have tried to install itunes on my laptop and at the point of completion i get the error messsage 7 (windows998) but it wont reinstall any ideas how i can fix this issue?

Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

Cannot install itunes on new laptop

Cannot install itunes on new laptop, even when security software is disabled. Downloads fine, goes through install and then says it can't install on my system. I have admin priviledges and already have Quicktime running. Help! I have itunes already running beautifully on 3 other computers and an ipod touch with home sharing - but my new laptop just won't intall itunes. Can anyone help?

Many thanks. Quite often with the 0x800736B3 on the iTunes install, there seems to be an 0x8007000b in play for Windows Update.
Let's try the following document first:
[Windows Update error 8007000b|http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error- 8007000b]
Next head to Windows Update and try stocking back on Windows Updates again. If you're a long way behind (sometimes this has been going on for months for people), you may need to do it in several batches. Basically, keep going back to Windows Update until it stops offering you new updates.
After you're stocked back up on Windows Updates, try another iTunes install. Does it go through properly this time?
(If you can't get Windows Updates to install, post back to let us know the error codes you've been getting on the most recent attempts at updates. Sometimes things are in such a snarl that we have to try a few different measures with them.)

Installing itunes to my laptop I get an error message Apple mobile device service fail to start verify that you have sufficient privilegesto start system services

Installing itunes to my laptop I get an error message (Apple mobile device service fail to start verify that you have sufficient privileges to tart system services)

You seem to have installED iTunes and are trying to connect your iDevice, is that right?
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Your statement - "installING" - also might indicate that you have insufficient privileges in Windows to properly install & use iTunes.
If you can't install or update iTunes for Windows - Apple Support
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Trouble installing itunes on my laptop

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