Trouble installing latest version of iTunes

When I try to install the lastest version of iTunes, it tells me that the older version of Bonjour needs to be removed & to contact my Technical Support Group. I have tried removing all Apple software on my home PC (using Windows XP OS) & also tried to remove Bonjour using Add/Remove Programs but it won't work. Please help me!!!!

When I try to install the lastest version of iTunes, it tells me that the older version of Bonjour needs to be removed & to contact my Technical Support Group.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time?

Similar Messages

Problem with iTunes. I have Windows 8 on a new laptop. Installed latest version of iTunes. Can play music in My Library but when I click on Itunes Store I get the message "iTunes has stopped working. A problem caused the program to stop working correctly.

I have a new laptop with Windows 8 as operating system. Installed latest version of iTunes ontop computer. I can play music in My Library but when I click on iTunes, I get the message " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available."
Anyone know what is the cause and if there is a resolution? Have tried to re-installing iTunes and have also tried restoring laptop to an earlier date.

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

HT1923 I tried to install latest version of itunes on my PC and everthing went south. no matter how many times I reinstall it the new version or even an old version I get ERROR 7 (Windows error 126) and then fail to start because MSVCR80.dll is missing. H

I tried to install latest version of itunes on my PC now the program doesn't start at all. I remove and reinstalled the program 5 times and I still get ERROR 7 (Windows 126) and failure to start because MSVCR80.dll is missing. Is there a simple fix?

Click here and follow the instructions.
(98915)

Installed latest version of iTunes, now I cannot play music through my Airport express. I'm seeing the message "An error occurred while connecting to the AirPlay device "living room". The network connection failed.

Installed latest version of iTunes, now I cannot play music through my Airport Express. I'm seeing the message "An error occurred while connecting to the AirPlay device "living room". The network connection failed..."Living room" is what I named the is what I named The AirPlay function of the Aport Express. Thanks!

I have the same problem - did you solve it?

How do I install latest version of iTunes when I keep getting an error message to go to Tools, Download only, then Install manually??

How do i install latest version of iTunes when I keep getting an error message to go to Tools, Download only, and install manually??

Hi Moerdesign,
Did you downloaded and installed Photoshop and Illustrator CS6 through Creative Cloud.
After uninstalled them, Creative Cloud saying applications are "Up to Date" when not installed.
If this is the case then please perform the steps given in the help document.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Please let me know if this is not the case.
Screenshot of the problem would be great help.
Regards,
Sumit Singh

Cannot install latest version of iTunes 10.6.

Running 64 bit Windows Vista Home . Failed to install latest version of iTunes 10.6 with error message "The feature you are trying to use is on a network resource that is unavailable.......click OK , or enter an alternative path to a folder containing the installation package iTunes64msi"
After using this source in the box below and clicking OK it comes up with another error reading: "the file C:\Users|My name\AppData\Local\Apple Software Update\iTunes64msi' is not a valid installation package for iTunes. Try to find installation package 'iTunes64.msi" in a folder from which you can install iTunes".
As I could not find this file I then uninstalled iTunes, Bonjour, Apple Software Update, Apple mobile device support, and Quicktime and all related files as instructed from iTunes support page and tried to re-install all again. Unfortunately they all installed except iTunes which came up with the same error messages again.
Is this an Apple or Windows problem?...........HELP!

"The feature you are trying to use is on a network resource that is unavailable.......click OK , or enter an alternative path to a folder containing the installation package iTunes64msi"
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Bought a new iPod nano. Trying to download and install latest version of iTunes, but it says I need OS 10.7 or greater to install it. I have 10.58. What to do?

Bought a new iPod nano. Trying to download and install latest version of iTunes. When i try to install downloaded program, I get a message that says OS10.7 is required. I have OS10.58. What to do?

Choose About this Mac from the Apple menu.
If you have a PowerPC Mac, buy a new, secondhand, or refurbished Intel Mac.
If you have an Intel Mac, phone the online Apple Store and order a Mac OS X 10.6 DVD.
(71523)

No admin privilege. Cannot install latest version of iTunes

I have no admin privileges for corporate laptop. Cannot install latest version of iTunes. No problem with previous versions. Any ideas?

Hey Roderick136,
If you haven't encountered issues previously, then I would try following the steps in this link:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Let us know if that helped resolve the issue.
Welcome to Apple Support Communities!
All the best,
Delgadoh

HT201444 Getting error message 4005 so re-installed latest version of itunes, restarted computer, everythingis up to date. Still getting erro 4005. This happened when I went to update software. Face of ipad showing a cable not connecting to itunes

How can i restore my ipad to factory settings?
Getting error message 4005 so re-installed latest version of itunes, restarted computer, everythingis up to date. Still getting error 4005. This happened when I went to update software. Face of ipad showing a cable not connecting to itunes

Usually a USB error. Read here:
http://support.apple.com/kb/ts3694#4016
To restore ipad: Settings > General >(Scroll down) >Reset > Erase All Content & Settings
Cheers,
Alec

Can't install latest version of itunes. "Errors occurred during installation. Your system has not been modified." Help?

Can't install latest version of itunes. "Errors occurred during installation. Your system has not been modified." Help?

I had this, and after a large number of fruitless attempts, I had to reload Windows, which solved it. This was of course a real pain, but I had to do it since updating iTunes was necessary in order to get the new iOS version. But before doing such a drastic thing, you could try to restore Windows to a previous point in time by picking a restore point. This of course presumes that you really have some issues with your Windows (which I had) and that you can make a decent guess on when the system was ok (which I couldn't), i.e that you can decide a good date to restore to.

While installing latest version of iTunes error "This iTunes installer is intended for 32-bit versions of Windows. Please download and install the 64-bit iTunes installer instead" how to deal with it ?

While installing latest version of iTunes error "This iTunes installer is intended for 32-bit versions of Windows. Please download and install the 64-bit iTunes installer instead" how to deal with it ?

Doublechecking. What's the filename of the installer you've been downloading? (The 32-bit installer is called iTunesSetup.exe, and the 64-bit installer is called iTunes64Setup.exe.)

Trying to install latest version of itunes got error code 7

help,while downloading & instaling latest version of itunes on windows 7 i got error code 7 ( windows 1114 ) & now cant install,can anyone help

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
This worked for me

After installing latest version of ITunes, can't access ITunes Store

I've recently downloaded the latest version of Itunes (9.2.1.5) as since doing so I cannot access the ITunes Store. Prior to downloading this laterst version, I had no trouble with access. I've tried deleting the download and re-installing it, and I've tried just reinstalling it to "repair" any damaged or fragmented files. Nothing helps. I've tried rebooting, I've tried closing Itunes and re-opening, and I've tried clicking on Podcasts and then on Itunes Store. Again, nothing helps. The error I get is:
"ITunes could not connect to the Itunes Store. Network Connection timed out."
I ran the diagnostic and my connection to the internet was fine, the only red line failure I got was:
"Secure link to Itunes Store failed."
Everything else was fine. Again, I've never had this problem on this machine with any previous downloads.
I performed the download Saturday evening, so I thought that maybe Itunes Store was off line for maintenance or some other reason. But, at mid-day on Sunday, I'm still having the same issue, so I doubt it is the store. I've tried everything I can find on-line, and the bottom line is, nothing lets me have access to the Store.
In downloading the newer version of Itunes, I wasn't able to access it by opening the Itunes application. When I opened Itunes, I would get the dialogue box asking if I wanted to download the latest version of Itunes. When I clicked on the response to download the latest version, the dialogue box disappeared, but nothing was downloaded. So, I went to the Itunes webpage and downloaded from there.
I was doing other things on the computer while Itunes downloaded the new version, and it could have sat waiting for a response for some time. But, I had an active connection to the internet the whole time, and have not been without access since.
Basically, I'd like to know how to regain access to the Itunes Store with this latest version of Itunes. As a fallback, I'd like to revert back to my latest version that worked fine.
I'd be grateful for any help you can offer.
These are my system specs and the results of the last diagnostic.
Thanks
Microsoft Windows 7 Home Premium Edition (Build 7600)
HP-Pavilion GN553AA-ABA m9040n
iTunes 9.2.1.5
QuickTime 7.6.6
FairPlay 1.8.20
Apple Application Support 1.3
iPod Updater Library 9.2d4
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.1.0.62
Apple Mobile Device Driver not found.
Bonjour 2.0.2.0
Current user is not an administrator.
The current local date and time is 2010-08-29 11:22:13.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
NVIDIA, NVIDIA GeForce 8400 GS
External Plug-ins Information **
No external plug-ins installed.
Network Connectivity Tests **
Network Adapter Information
Description: USB Wireless 802.11 b/g Adaptor
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Description: Intel(R) 82566DC-2 Gigabit Network Connection
Lease Expires: Mon Aug 30 11:04:07 2010
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2010-08-28 19:24:40.
CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
F: HL-DT-ST DVD-RW GSA-H60L, Rev DC08
Drive is empty.
Device Connectivity Tests **
iPodService 9.2.1.5 is currently running.
iTunesHelper 9.2.1.5 is currently running.
Apple Mobile Device service 3.1.0.0 is currently not running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
LSI 1394 OHCI Compliant Host Controller. Device is working properly.

Apparently, security programs like Macafee and Norton view Itunes updates as new programs and block then from access. If you add Itunes to the list of exemptions, it solves the problem.

PLEASE HELP!! Cannot install latest version of iTunes!

I know there are loads of questions on a similar theme but I am completely NOT technical and I find them really hard to follow. I use Windows 7 and until now I have had no problems with iTunes. I was bought a new iPod Nano and I couldn't use it until I had updated to the latest version of iTunes. When I tried to do this it wouldn't let me, I just got an error message. I have subsequently backed up my iTunes library, uninstalled iTunes and tried to install the latest version, I get the same error message:
An error message occurred during the installation of assembly ‘Microsoft. VC80.CRT.type=”win32”.version=”8.0.50727.6195”.publicKeyToken=”1fc8b3b9a1e18e3b ”.processorArchitecture=”x86’”. Please refer to Help and Support for more information. HRESULT: 0x80070002
I'm completely stuck now, can't even use my old iPod as I have no iTunes. I'm sure you're going to tell me to look in Windows Update - I did this but didn't have a clue what to do with that I found there! This is SO frustrating, I wish I'd just stuck with my old iPod.
Please help!

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour and QuickTime entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

Trouble downloading latest version of itunes 10.5.3

I am having trouble downloading the latest version of itunes get message 'could not access network locatio' I am on a standalone PC and am the administrator
anyone any ideas
running XP SP3

Dialogue box with itunes heading and yellow warning triangle
text says
Could not access network location:.
retry cancel
many thanks ... and drat. The error message usually cites a particular location. So yours is a bit mysterious.
Perhaps let's try the Fixit from the following Microsoft document. It should be effective against one (possibly two) classes of 1606s:
Fix problems with programs that can't be installed or uninstalled
Any luck with your one?

Trouble installing latest version of iTunes

Similar Messages

Maybe you are looking for