Trouble installing Photoshop CS3 on a new computer with Windows 8.1

I tried to install it but strange things happened. It shows up on the install/uninstall list but not on the desktop or My PC. I found CS3 on my new computer by accident when I called up an unrelated file. The computer wants me to take CS3 on a 30 day trial, which I don't need. When trying to upgrade my CS3 the computer does not let me indicate I am upgrading from CS3, only C or C2. Please advise. David Hayward.

Divad I would recommend removing the current installation and reinstalling.  You can download a fresh copy of the installation files at Download CS3 products.

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  • When trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas

    when trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas

    JJMack <[email protected]> wrote:
    =============
    JJMack  created the discussion
    "when trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas"
    To view the discussion, visit: https://forums.adobe.com/message/7092876#7092876

  • Help installing Photoshop CS3 on a new computer

    I contacted Adobe online customer support on 11/16/09 because Photoshop CS3 would not run on my new laptop (HP  with Vista Premium Home Edition 64bit).  Adobe responded 6 - 7 days later with info that I had already tried or which did not work.  With little or no success and FEW responses form Adobe, I finally tried the 1-800 phone line for customer service.  After two days on the phone, three separate calls and over 7 hours of phone time, I am actually worse off than I was before.  Additionally, SEVERAL of the things that the various techs told me to do directly contradicted the previous tech's instructions OR turned out to be incorrect.
    Here's the problem: Initially, the program was on a Compaq laptop (XP w/32 bit operating system).  This worked fine, but the computer died.  When I reinstalled the program on the new system, it installed successfully, but will not run.  After the two days online with tech support, now the program will not successfully complete installation.  Adobe has hung up on me (mysteriously disconnected) twice and refused to give me access to a supervisor three different times.  Does anyone have a direct access phone or email of someone I can reach directly?  I don't know where to turn next.    

    Try tunning the software as admin. Right click on the icon, choose properties, compatibility then check run as admin.
    Not sure if you did this:
    You also have to install the software as admin. But when you insert the disk just let it run and if something pops up on the screen close out of it. Instead go to computer, look for the drive that has the DVD in it. Right click on it and you want to open or explore (not sure what is shown). But choose one of those and then look for the .exe file that will install the software. Right click on that and choose to run as Admin.
    So if you can open the software after running as admin and everything is fine your good to go. If you can open the softeware but the install is borked you need to reinstall. If you can deactive the software if it is not acting right (save you from calling in)
    If you deinstall you need to run the Clean script at level 3 (at the most)
    http://www.adobe.com/support/contact/cs3clean.html
    Run the microsoft clean up utility
    http://support.microsoft.com/kb/290301
    Do you have vista SP2? if not download the windows 4.5 installer. SP2 has it.
    http://www.microsoft.com/downloads/details.aspx?FamilyID=5a58b56f-60b6-4412-95b9-54d056d6f 9f4&displaylang=en
    after all that fun stuff go to msconfig and ensure there are no other adobe products that are checked to run on start up.
    Reboot and I would defrag too.
    Turn off windows defender and any anti virus.
    Insert disk but don't load from there. Go to your computer and run it from there. you want to open or explore, then look for the .exe file and right click on that and run as admin.
    Once it is running put the serial number in. also you don't want to do a full install. Just try doing Bridge and CS3. Sometimes the software is older on the disk and has problems with vista too.
    With Vista expect the software to hang around 90 percent? I know this happens with CS4.
    When the install is finished, reboot.
    After reboot, right click on CS3, choose properties, compatibility tab and check run as Admin.
    If the software does not like windows AERO then you can go back later and select disable visual themes on the compatibility tab.
    When you run CS3 make sure you update the product.
    don't forget to update the video card drivers from the ATI or Nvidia site if need be.

  • Installing Photoshop CS3 on a new computer.

    I am about to buy a new PC (old one too slow for Photoshop CS3). As I have already installed CS3 on my old computer, will I have any problem installing it from the same CD on to my new machine? (As CS3 cost more than the computer, I obviously don't want to have to buy a fresh copy)

    deactivate the old copy (in the help menu) before installing the new one.

  • Trying to install InDesign CS3 on a new PC with Windows 8.1.

    I downloaded the Installer for CS3 and used the original disks.  It appeared to successfully download but would not run.  As mine was an upgrade version I did an Upgrade Check but could not get beyond the information required for a qualifying product.  I previouisly used PageMaker 7.0 and this is not one of the listed choices.  I used the Compatibility Troubleshooter and got an "incompatible program" response.  This doesn't make sense given that there is an Installer for CS3.  Any thoughts?

    I entered the CS3 serial number.  As it is a new computer I did not load the old PageMaker 7.0 program that I have not used for years.  PageMaker is not listed as a qualifying program.  I still have the disks and serial number for this program but there is nowhere to enter it.  Given that there is an Installer for CS3 I assumed that I should be able to use the program.  Is there any way around this?

  • I installed my CS3 to a new laptop with windows 7

    but the only program that works is Photoshop. Tried to uninstall to try again but it says I need to close winword.exe first. I have nothing else open so don't know what this is? Do I need a patch or update to make this work?

    Closing Programs Interfering with Installation
    PC - Task Manager: (CTRL-ALT-Delete) http://support.microsoft.com/kb/323527
    Mac - Activity Monitor: http://osxdaily.com/2010/08/15/mac-task-manager/

  • Impossoble installe Photoshop 5.0 on new PC with Windows 8.1

    Impossible install Photoshop 5.0 on new PC with Windows 8.1 - What can I do ?

    if that's really ps 5 you might be able to use compatibility mode to install but that's a long shot because i don't think there's a compatible os option.
    better would be to upgrade to ps cc.  the most economical option is a special $9.99/mo photography program, http://www.adobe.com/products/photoshop/buying-guide.html

  • How can I transfer Photoshop CS3 to my new computer

    How can I transfer Photoshop CS3 to my new computer. I cannot find the original documentation with serial number etc

    For downloads of CS3 see THIS thread.
    For your serial number, if Photoshop is still running on your old machine;
    Start Photoshop. Goto Help > System Info. Buried in amongst all the stuff in there will be your serial number. Read through it carefully.
    If Photoshop is not installed / running on your old machine, then you are indeed pretty much hosed.
    This is always assuming software that old will run successfully on a new machine, of course.
    --OB
    Dang! Too late again!

  • Unable to install photoshop elements 13 on new computer.  Error message is:  This installer does not support installation on a 64-Bit windows operating system.  Please download the 64-Bit version of photoshop elements.  How do I do this?

    Unable to install photoshop elements 13 on new computer (Windows 8.1 OS).  Error message is:  This installer does not support installation on a 64-Bit windows operating system.  Please download the 64-Bit version of photoshop elements.  How do I do this?

    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

  • I installed photoshop cs6 in my new computer and when it asks me for my serial number I write it but it wont accept it

    I installed photoshop cs6 in my new computer and when it asks me for my serial number I write it but it wont accept it

    There are two steps when entering a serial number:
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    If it takes the number and installs, then activation is the next step. If it fails to activate, you may have exceeded your activations or the number might have been retired.
    In that case, contact Customer Care with proof of purchase.
    Contact Customer Care

  • How can I install Photoshop Elements 11 on a new computer with Windows 8?

    How can I install Photoshop Elements 11 on my new computer with Windows 8?

    if you follow all 7 steps you can directly download a trial here:  http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
    and activate with your serial number.
    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
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  • I want to install Photoshop CS3 on my new PC

    I want to install Photoshop CS3 on my new PC.  I had it on my old PC.  How do I do it?

    It depends partly on what media you have the CS3 file in to be able to install it and partly on the system characteristics of the new PC.  If you do not have disks, then you will need to download the installation file from a site that provides trial version.  It is possible CS3 will not install depending on the system.

  • I got a new computer with Windows but have Photoshop for mac?

    So, long story short, I recently switched from mac to windows and have Adobe Photoshop CS5 installed on my (old) mac.
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    Thanks in advance to anyone who replies with advice.

    Please do a Forum search for »crossgrade«.

  • Have Photoshop Elements from 2001.  Got new computer with Windows 7 Professional 64 bit.  It won't run on my new computer.  What version is MOST SIMILAR to the old version I have, that will run on W7P-64?  Thanks for any help.  Popjer

    Have Photoshop Elements from 2001.  Got new computer with Windows 7 Professional 64 bit.  It won't run on my new computer.  What version is MOST SIMILAR to the old version I have, that will run on W7P-64?  Thanks for any help.  Popjer

    You should probably just download the trial version of pse 12 and see if you can live with it.
    Download a free trial or buy Adobe products | Adobe downloads
    That being said, have you tried to install pse 1 on your computer?
    How much free space is on your hard drive?
    Do you have Internet Explorer 10 or 11?
    Pse 1 can run on windows 7 x64, provided certain conditions are met.

  • I cannot install my copy of Photoshop elements on my new PC with windows 8, it wasOK with Windows7

    I cannot install my copy of Photoshop elements on my new PC with windows 8, it was OK with Windows 7.
    Can I get an update for this?
    BizRit

    The workaround for this problem is to revert to IE9 or earlier, install your old PSE, then reinstall the latest IE version.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

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