Trouble installing Photoshop CS4 on MacBook OS X 10.7.5

I am having trouble installing Photoshop CS4 on my MacBook OS X 10.7.5. I have downloaded the software and when I go to install it gets hung up on the 'preparing to install' screen.

your installation logs will need to be checked: http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

Similar Messages

  • Im having trouble installing photoshop CS4.

    i deleted all my adobe products so i could reinstalled photoshop cs4 but now when i try to install photoshop cs4 i get this message and cant get rid of it..
    " Steup error "
    "Setup has encountered an error and cannot continue. Contact Adobe customer support for assistance."
    can sum1 help me plz!!

    The Adobe Cleanscript CS4 should take care of things. On the Premiere fora, we normally recommend that one run it several times, rebooting between each.
    Also, here is a general CHECKLIST for installing most Adobe programs.
    Good luck,
    Hunt

  • Trouble installing Photoshop CS6 on Macbook

    I have photoshop cs6 installed on my desktop which is a PC. I also want to install it on my macbook but it is saying my serial number is invalid. I typed it in numerous times and it will not work. Help???

    It's not possible. Standalone licenses are platform specific. You need a second license for your Mac or use Creative Cloud.
    Mylenium

  • Can't install Photoshop CS4 on Macbook Pro 10.8.3

    When I try to install from my original disc, it freezes and stops the install about halfway through.  Any fixes?

    Hi RodWS,
    Photoshop CS4 has not been tested and you might face compatibility issues with MAC OS 10.8.3
    Please consider upgrading to the latest CS6 version. You can even opt for a monthly subscription for it from Creative Cloud at a very nominal fee.

  • I'm trying to install Photoshop CS4 on MacBook Pro after my older 17" died.  It gets halfway through the installation and then stalls.  Happened twice.

    It stalls at Adobe Air

    uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • Installing Photoshop CS4 from original Disk onto my new Macbook Pro.  Serial number accepted but now asks for the serial number of a previous version e.g. CS3 which I no longer keep.  How do I resolve ?

    Installing Photoshop CS4 from original Disk onto my new Macbook Pro.  Serial number accepted but now asks for the serial number of a previous version e.g. CS3 which I no longer keep.  How do I resolve ?

    Tina Hadley did you migrate/transfer your applications over to your new Macintosh?  If so this could cause problems with your serial number being recognized.  Please run the available uninstallers located in Applications/Utilities/Adobe Installers folder.  Once this is done you will also want to run the CC Cleaner Tool.  Details on the use of the CC Cleaner Tool can be found at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

  • Want to install Photoshop CS4 on my new macbook, but i'm receiving Fault 150:30. You should contact support from adobe :-(

    Hello,i want to install Photoshop CS4 on my new macbook, but i'm receiving Fault 150:30. You should contact support from adobe :-(
    I already tried every step on the support site, but Photoshop, Indesign and Illustrator still don't work. So this is an S.O.S. here...

    I've repaired many a 150:30 error using this method. First make sure your account is an Administrator type.
    When you type sudo <space> and drag LicenseRecover.py into the Terminal window, this is what you should see when you press Enter.
    Type in your admin password if any, and let the script run and finish.

  • Problems installing Photoshop CS4, keeps getting stuck on "installing Adobe Air." Tips?

    I'm trying to install Photoshop CS4, but it keeps getting stuck on "installing Adobe Air" every time. Freezes, makes no more progress, eventually I have to force quit. I've even downloaded and installed it (Air) separately, but it keeps getting stuck on it in the CS4 install. Any tips? I'm running 10.8.5 on a MacBook Air. Saw something about deleting Adobe FlashPlayer to maybe fix it? Any and all tips welcome. Thx.

    Googling only comes up with a couple things where someone was trying to
    install a cracked version they downloaded, so it could be a corruption
    problem.
    If this is a downloaded installer, then redownload it and try installing,
    again.
    If you are inserting a DVD and autoplay is starting up and you get this
    message, you can shut down the installer process as you've done then instead
    of double-clicking the DVD, use right-click Explore to view the files
    directly on the DVD without running AutoPlay, then find the setup.exe or
    something.MSI with EN in it's name to run the installer, directly, without
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    is corrupted somehow but everything else is ok.  Since your error message
    talks about autoplay then maybe that is the case.
    If you are calling Adobe for support, it can take hours, depending on when
    you call.
    This "open letter to Adobe customers" was posted within the last few days
    and basically apologizes for poor support, recently, while they change from
    support-provider to another:
    http://www.adobe.com/support/pdfs/open_letter_to_adobe_customers.pdf

  • Having trouble installing photoshop elements 10. Keeps telling me "file archive part of PS ele 10 is missing. need all parts to extract??

    Having trouble installing photoshop elements 10. Keeps telling me "file archive part of PS ele 10 is missing. need all parts to extract??

    there are two files for win os, an 7z and an exe.
    download both, place both in the same directory and click (or double click) the exe.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    window using the Lightroom 3 link to see those 'Important Instructions'.

  • Re-installing Photoshop CS4

    I recently ran into some trouble with Photoshop CS4, and decided to uninstall and then reinstall in the hopes it would solve the problem. I was able to uninstall Photoshop, but I've been having a problem re-installing. The Application 1 disk runs fine, but when I put in the Application 2 disk, It stops partway through the install and never continues. I don't recall having any issue installing the Creative Suite. Anyone have any answers to this problem?

    You did not uninstall anything, you ran a repiar install, which - erm - just "repairs" by overwriting al lyour program files. Contrary to what the name may suggest, it usually does not fix anything, so yes, you will have to go the full mile, uninstall everything first, clean out the installer database and then reinstall. Do read the articles! Everything is covered there.
    Mylenium

  • Trouble In Photoshop CS4

    Hello
    Trouble In Photoshop CS4
    Windows 7 build 7100
    Proved when Photoshop opens and closes the window
    Is there a solution
    Trouble
    Proved Photoshop CS4 when
    Opens the window and disappear in less than a sec
    This problem in Photoshop CS4 Only
    Program Illustrator CS4 Works very well

    My PS CS4 is working great in Windows 7 RC.
    When you bought the CS4 software did you buy it as a download or did you buy the CD?
    Either way you still have to run the install as administrator.
    Look in event viewer. If CS4 hung like that event viewer would record it.
    With Windows 7 RC your on your own. Here is a helpful website:
    http://social.technet.microsoft.com/Forums/en/category/w7itpro

  • Installing Photoshop CS4

    Why can't I install Photoshop CS4 on my new MacBook Pro, OS 10.7.3

    And what exactly? Does the install not run at all? Do you get any warnings/ errors? We need more info.
    Mylenium

  • I need to install photoshop cs4 extended from a disk to a new computer because my old computer had a hard drive crash. There is no serial number on the back of the case.  How can I obtain a usable serial number?

    I have to install Photoshop CS4 extended on a new computer from a disk because my old computer had a hard drive crash.  There is no serial number on the back of the case.  How can I obtain a usable serial number?

    Find your serial number quickly
    You can activate software without following up and registering it... at least that was the case in the past.  The serial number is normally located on the disc case or a box inside the main box.  If you did not purchase the disc from Adobe then it is possible you would have dealt with a redemption code, in which case it would have been up to you to keep a record of the serial number, especially if you did not follow up and register the software.

  • I have Creative Suite 3 Master Collection. Am trying to install Photoshop CS4 upgrade. It will not accept any of the serial numbers from my Creative Suite 3 Master Collection. The upgrade is for Photoshop CS 4 only

      Need help installing Photoshop CS4 upgrade. I have Adobe Creative Suite 3 Master Collection installed on my computer. When trying to install Photoshop CS 4 upgrade. I am ask for serial number of Photoshop CW, CS2, & CS3 I put in the serial number from my Creative Suite 3 Master Collection. None of which are accepted. What do I need to do to accomplish upgrade?

    When you purchase a Creative Suite collection, you can't run an upgrade on an individual product within the Suite. You have to upgrade the entire collection.
    You could purchase a copy of Photoshop CS6, or a subscription to Photoshop which can be as little as $9.99 with the Photography plan to the Creative Suite.
    Adobe no longer sells upgrades to CS3 or CS4.

  • I bought Adobe Suite 4 on disc and I have a serial number but my new laptop doesn't have a CD drive. How do I install Photoshop CS4?

    I bought Adobe Suite 4 on disc and I have a serial number but my new laptop doesn't have a CD drive. How do I install Photoshop CS4?

    Download from Download CS4 products
    Install then enter your serial number.

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