Trouble installing photoshop CS5 trial on mac (OS 10.6.5)

After the installation has initialized for a bit, I get the message saying that the installation cannot be completed, and suggests I restart the computer (which I have done loads of times) or go to http://www.adobe.com/support/loganalyzer/ to get help. But the Adobe Support Advisor is not helping (the program starts, but only says "The module found no issues to report for the selected log file. If you continue to have difficulties with the application, please contact Adobe Support") and the adobe air is not willing to install either, it also says that the installation cannot be completed because of error #3010.
What can I do?

[       0] Mon Nov 16 21:37:34 2009  INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 1.0.135.0
-------------------- BEGIN - Proxy File Summary - BEGIN --------------------
AdobeCode: {0275DF19-7140-428B-AAA6-1359AB40DF4C}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobePDFSettingsNAEU/AdobePDFSettingsAll.boot.xml
AdobeCode: {078B624D-5FF6-40CF-8B92-312FD03FE4EB}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeTypeSupportAll/AdobeTypeSupportAll.boot.xml
AdobeCode: {0A880438-9557-49ED-8E86-BD7B24612713}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeDefaultLanguageCS3All/AdobeDefaultLanguageCS3All.boot.xml
AdobeCode: {193F8A7B-1853-48D5-88AC-19446C2C1D13}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeExtendScriptToolKitAll/AdobeExtendScriptToolKitAll.boot.xml
AdobeCode: {1953AC8E-E91C-437F-83CC-82869A128FDE}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeFontsAll/AdobeFontsAll.boot.xml
AdobeCode: {2E4528EC-5ACB-4D19-98DD-6CC3594EB1A1}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeALMAnchorServiceAll/AdobeALMAnchorServiceAll.boot.xml
AdobeCode: {30C4B843-28DA-466F-AFCA-CB0ED153C826}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobePhotoshop10en_US/AdobePhotoshop10en_US.boot.xml
AdobeCode: {35063FF4-2B8E-4346-9537-AFEAC4ECFD5E}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeCameraRaw4.0All/AdobeCameraRaw4.0All.boot.xml
AdobeCode: {5CE549BC-DD75-4D03-971A-4D598AC46CF2}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeLinguisticsAll/AdobeLinguisticsAll.boot.xml
AdobeCode: {61D23D99-3398-414E-974E-EBAE498BB298}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeBridge2All/AdobeBridge2All.boot.xml
AdobeCode: {65B2E542-E491-4762-90DB-C18B1200A093}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeXMPPanelsAll/AdobeXMPPanelsAll.boot.xml
AdobeCode: {7B53463B-283F-44FF-94B2-CAB60DDE3159}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeDeviceCentralAll/AdobeDeviceCentralAll.boot.xml
AdobeCode: {7E8C0B6B-A9DD-47C2-9589-43442F753117}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeColorJA_ExtraSettingsAll/AdobeColorJA_ExtraSettingsAll.boot.xml
AdobeCode: {8cec782a-3a7a-4f34-8452-78d05847efa2}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeAssetServices3All/AdobeAssetServices3All.boot.xml
AdobeCode: {9C4C65E9-3568-4643-A6B0-6FC5D229D987}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeStockPhotos1.5All/AdobeStockPhotos1.5All.boot.xml
AdobeCode: {B62B14F8-19D1-4B2E-9608-DC79E98C0FF3}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeHelpViewerAll/AdobeHelpViewerAll.boot.xml
AdobeCode: {B99ACF49-9DDD-448F-B9BB-A8D49F6D3884}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeWinSoftLinguisticsPluginAll/AdobeWinSoftLinguisticsPluginAll.boot.xml
AdobeCode: {BC4E20A8-BE55-4482-8A1B-606080887D46}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobePDFL8All/AdobePDFL8All.boot.xml
AdobeCode: {C9BE6782-B94E-4EA6-9208-CF92811B28E7}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/BridgeStartMeeting/BridgeStartMeeting.boot.xml
AdobeCode: {D2968B66-F6C1-45AE-A378-04D9FB541210}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeColorEU_ExtraSettingsAll/AdobeColorEU_ExtraSettingsAll.boot.xml
AdobeCode: {D59D24C6-BFD5-4D92-8EE3-06055F6E2827}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeColorPhotoshopAll/AdobeColorPhotoshopAll.boot.xml
AdobeCode: {E1654C7B-8CBF-4301-8B8A-CFA1EB656F4D}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeColorCommonSetAll/AdobeColorCommonSetAll.boot.xml
AdobeCode: {E52FBDAB-29FB-4B8D-92DC-074C743D1C9D}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeAUM5.1All/AdobeAUM5.1All.boot.xml
AdobeCode: {F33E4400-F4B8-46F9-8B3E-307CCC3B4860}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeColorNA_RecommendedAll/AdobeColorNA_RecommendedAll.boot.xml
AdobeCode: {FB235376-7904-4164-88F4-13CA3944BBB9}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeCMapsAll/AdobeCMapsAll.boot.xml
AdobeCode: {de08a23f-60bd-41d3-b703-c1a7bfbc2614}
    Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeVersionCueClient3All/AdobeVersionCueClient3All.boot.xml
--------------------  END  - Proxy File Summary -  END  --------------------
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3
Updating media info for: {0275DF19-7140-428B-AAA6-1359AB40DF4C}, Effective: {0275DF19-7140-428B-AAA6-1359AB40DF4C}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobePDFSettingsNAEU/AdobePDFSettingsAll.dmg
Updating media info for: {078B624D-5FF6-40CF-8B92-312FD03FE4EB}, Effective: {078B624D-5FF6-40CF-8B92-312FD03FE4EB}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeTypeSupportAll/AdobeTypeSupportAll.dmg
Updating media info for: {0A880438-9557-49ED-8E86-BD7B24612713}, Effective: {0A880438-9557-49ED-8E86-BD7B24612713}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeDefaultLanguageCS3All/AdobeDefaultLanguageCS3All.dmg
Updating media info for: {193F8A7B-1853-48D5-88AC-19446C2C1D13}, Effective: {193F8A7B-1853-48D5-88AC-19446C2C1D13}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeExtendScriptToolKitAll/AdobeExtendScriptToolKitAll.dmg
Updating media info for: {1953AC8E-E91C-437F-83CC-82869A128FDE}, Effective: {1953AC8E-E91C-437F-83CC-82869A128FDE}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeFontsAll/AdobeFontsAll.dmg
Updating media info for: {2E4528EC-5ACB-4D19-98DD-6CC3594EB1A1}, Effective: {2E4528EC-5ACB-4D19-98DD-6CC3594EB1A1}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeALMAnchorServiceAll/AdobeALMAnchorServiceAll.dmg
Updating media info for: {30C4B843-28DA-466F-AFCA-CB0ED153C826}, Effective: {30C4B843-28DA-466F-AFCA-CB0ED153C826}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobePhotoshop10en_US/AdobePhotoshop10en_US.dmg
Updating media info for: {35063FF4-2B8E-4346-9537-AFEAC4ECFD5E}, Effective: {35063FF4-2B8E-4346-9537-AFEAC4ECFD5E}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeCameraRaw4.0All/AdobeCameraRaw4.0All.dmg
Updating media info for: {5CE549BC-DD75-4D03-971A-4D598AC46CF2}, Effective: {5CE549BC-DD75-4D03-971A-4D598AC46CF2}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeLinguisticsAll/AdobeLinguisticsAll.dmg
Updating media info for: {61D23D99-3398-414E-974E-EBAE498BB298}, Effective: {61D23D99-3398-414E-974E-EBAE498BB298}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeBridge2All/AdobeBridge2All.dmg
Updating media info for: {65B2E542-E491-4762-90DB-C18B1200A093}, Effective: {65B2E542-E491-4762-90DB-C18B1200A093}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeXMPPanelsAll/AdobeXMPPanelsAll.dmg
Updating media info for: {7B53463B-283F-44FF-94B2-CAB60DDE3159}, Effective: {7B53463B-283F-44FF-94B2-CAB60DDE3159}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeDeviceCentralAll/AdobeDeviceCentralAll.dmg
Updating media info for: {7E8C0B6B-A9DD-47C2-9589-43442F753117}, Effective: {7E8C0B6B-A9DD-47C2-9589-43442F753117}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeColorJA_ExtraSettingsAll/AdobeColorJA_ExtraSettingsAll.dmg
Updating media info for: {8cec782a-3a7a-4f34-8452-78d05847efa2}, Effective: {8cec782a-3a7a-4f34-8452-78d05847efa2}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeAssetServices3All/AdobeAssetServices3All.dmg
Updating media info for: {9C4C65E9-3568-4643-A6B0-6FC5D229D987}, Effective: {9C4C65E9-3568-4643-A6B0-6FC5D229D987}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeStockPhotos1.5All/AdobeStockPhotos1.5All.dmg
Updating media info for: {B62B14F8-19D1-4B2E-9608-DC79E98C0FF3}, Effective: {B62B14F8-19D1-4B2E-9608-DC79E98C0FF3}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeHelpViewerAll/AdobeHelpViewerAll.dmg
Updating media info for: {B99ACF49-9DDD-448F-B9BB-A8D49F6D3884}, Effective: {B99ACF49-9DDD-448F-B9BB-A8D49F6D3884}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeWinSoftLinguisticsPluginAll/AdobeWinSoftLinguisticsPluginAll.dmg
Updating media info for: {BC4E20A8-BE55-4482-8A1B-606080887D46}, Effective: {BC4E20A8-BE55-4482-8A1B-606080887D46}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobePDFL8All/AdobePDFL8All.dmg
Updating media info for: {C9BE6782-B94E-4EA6-9208-CF92811B28E7}, Effective: {C9BE6782-B94E-4EA6-9208-CF92811B28E7}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/BridgeStartMeeting/BridgeStartMeeting.dmg
Updating media info for: {D2968B66-F6C1-45AE-A378-04D9FB541210}, Effective: {D2968B66-F6C1-45AE-A378-04D9FB541210}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeColorEU_ExtraSettingsAll/AdobeColorEU_ExtraSettingsAll.dmg
Updating media info for: {D59D24C6-BFD5-4D92-8EE3-06055F6E2827}, Effective: {D59D24C6-BFD5-4D92-8EE3-06055F6E2827}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeColorPhotoshopAll/AdobeColorPhotoshopAll.dmg
Updating media info for: {E1654C7B-8CBF-4301-8B8A-CFA1EB656F4D}, Effective: {E1654C7B-8CBF-4301-8B8A-CFA1EB656F4D}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeColorCommonSetAll/AdobeColorCommonSetAll.dmg
Updating media info for: {E52FBDAB-29FB-4B8D-92DC-074C743D1C9D}, Effective: {E52FBDAB-29FB-4B8D-92DC-074C743D1C9D}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeAUM5.1All/AdobeAUM5.1All.dmg
Updating media info for: {F33E4400-F4B8-46F9-8B3E-307CCC3B4860}, Effective: {F33E4400-F4B8-46F9-8B3E-307CCC3B4860}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeColorNA_RecommendedAll/AdobeColorNA_RecommendedAll.dmg
Updating media info for: {FB235376-7904-4164-88F4-13CA3944BBB9}, Effective: {FB235376-7904-4164-88F4-13CA3944BBB9}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeCMapsAll/AdobeCMapsAll.dmg
Updating media info for: {de08a23f-60bd-41d3-b703-c1a7bfbc2614}, Effective: {de08a23f-60bd-41d3-b703-c1a7bfbc2614}
Updated install source from removable media info
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS3, Path: /Volumes/Adobe Photoshop CS3/Adobe Photoshop CS3/payloads/AdobeVersionCueClient3All/AdobeVersionCueClient3All.dmg
--------------------  END  - Updating Media Sources -  END  --------------------
[       0] Mon Nov 16 21:37:39 2009  INFO
Starting authenticated installer...
See the system-wide log file under /Library/... for additional log messages.

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    ERROR: Error code: 2
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    -------------------------------------- Summary --------------------------------------
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