Trouble installing pp CS6

I can download and install cloud programs but when I try to download PP CS6 (I need encore) I get the screen that says do you want the install PP CS6 and and select yes but nothing happens. It worked before updating to windows 8.1

Hi Cindoboy,
Please change the browser and try again. You may even try the direct download: http://prodesigntools.com/adobe-cs6-direct-download-links.html.
Kindly follow the very important instructions before download.
Regards,
Romit Sinha

Similar Messages

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  • Trouble Installing Photoshop CS6

    I have not had any success with installing Photoshop CS6 trial. I have probably tried installing it a dozen times. I've spent the last two nights either waiting for tech support or getting poor suggestions from them on how to fix my problem. I have a new Dell windows 8 PC and yet I get between 50 and 100 errors codes after the installation takes place. I've tried many different online suggestions and tech support offers a lot of the same and they never are willing to stick around to see if their suggestions work. They say comeback if it doesn't work. The latest suggestion was to simply change the name of the OOBE folder to OOBE.old. Gee that didn't work, what a surprise. It shouldn't be this difficult to install some software. Each time I try to install I first run adobe cleaner, so I can start with a clean slate. PLEASE HELP!!!

    Exit Code: 7
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF036, DW063 ... WARNING: DF029 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 113 error(s), 1 warning(s)
    ----------- Payload: {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0 -----------
    ERROR: DF036: File already present at "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Adobe Standard\Canon EOS 1000D Adobe Standard.dcp"(Seq 1)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
    ERROR: DF024: Unable to restore file at "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Adobe Standard\Canon EOS 1000D Adobe Standard.dcp" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
    ----------- Payload: {354D20E6-A25F-4728-9DA6-C9003D8F2928} Adobe Player for Embedding 3.3 3.3.0.0 -----------
    ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\APE\3.3\adbeapecore.dll"(Seq 1)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
    ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\APE\3.3\adbeapecore.dll" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
    ----------- Payload: {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 -----------
    ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-GM\SLConfig.xml"(Seq 1)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
    ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-GM\SLConfig.xml" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
    ----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
    ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\Legal\Redswoosh Click Thru.doc"(Seq 2)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 2)
    ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\Legal\Redswoosh Click Thru.doc" from backup at "" Error 3 The system cannot find the path specified.(Seq 2)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
    ERROR: DF059: ARKServiceControl::StartService failed to start service SwitchBoard. Error: 1053(Seq 1)
    WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 1 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
    ----------- Payload: {9254D539-549A-41DD-A7DA-251766F2B76F} Adobe Player for Embedding x64 3.3 3.3.0.0 -----------
    ERROR: DF036: File already present at "C:\Program Files\Common Files\Adobe\APE\3.3\adbeapecore.dll"(Seq 2)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 2)
    ERROR: DF024: Unable to restore file at "C:\Program Files\Common Files\Adobe\APE\3.3\adbeapecore.dll" from backup at "" Error 3 The system cannot find the path specified.(Seq 2)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
    ----------- Payload: {E8B1DAAA-0B6B-44E6-A2D3-8E418EA0EA85} AdobeCMaps CS6 4.0.0.0 -----------
    ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\TypeSupport\CS6\CMaps\UniJISX02132004-UTF32-H"(Seq 1)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
    ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\TypeSupport\CS6\CMaps\UniJISX02132004-UTF32-H" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
    ----------- Payload: {99290358-A784-4218-A7BA-954AE5F9207C} AdobeCMaps x64 CS6 4.0.0.0 -----------
    ERROR: DF036: File already present at "C:\Program Files\Common Files\Adobe\TypeSupport\CS6\CMaps\UniJISX02132004-UTF32-H"(Seq 2)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 2)
    ERROR: DF024: Unable to restore file at "C:\Program Files\Common Files\Adobe\TypeSupport\CS6\CMaps\UniJISX02132004-UTF32-H" from backup at "" Error 3 The system cannot find the path specified.(Seq 2)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
    ----------- Payload: {093DEFC4-542D-4D0A-8162-0592055515F4} Adobe XMP Panels 4.0.0.0 -----------
    ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\XMP\Custom File Info Panels\4.0\AMT\application.xml"(Seq 1)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
    ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\XMP\Custom File Info Panels\4.0\AMT\application.xml" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
    ----------- Payload: {CFC3110A-491C-4DBF-A97D-66C567600A2F} Photoshop Camera Raw 7 7.0.0.0 -----------
    ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\Camera Raw 7\AMT\component.xml"(Seq 1)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
    ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\Camera Raw 7\AMT\component.xml" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
    ----------- Payload: {557F9FD3-EED8-43D7-AF29-0F19CA832728} AdobePDFL CS6 10.9.0.0 -----------
    ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\PDFL\10.9\CMaps\90ms-RKSJ-UCS2"(Seq 1)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
    ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\PDFL\10.9\CMaps\90ms-RKSJ-UCS2" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
    ----------- Payload: {246C4B99-19F7-4475-9787-5FF8595B86D7} AdobePDFL x64 CS6 10.9.0.0 -----------
    ERROR: DF036: File already present at "C:\Program Files\Common Files\Adobe\PDFL\10.9\CMaps\90ms-RKSJ-UCS2"(Seq 2)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 2)
    ERROR: DF024: Unable to restore file at "C:\Program Files\Common Files\Adobe\PDFL\10.9\CMaps\90ms-RKSJ-UCS2" from backup at "" Error 3 The system cannot find the path specified.(Seq 2)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
    ----------- Payload: {A0F72081-99FB-4FFA-AE1A-62B5A656CAC1} AdobeTypeSupport CS6 11.0.0.0 -----------
    ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\TypeSupport\CS6\FntNames.db"(Seq 1)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
    ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\TypeSupport\CS6\FntNames.db" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
    ----------- Payload: {B2D792AF-F407-4EFA-9A03-3F2A476146F6} AdobeTypeSupport x64 CS6 11.0.0.0 -----------
    ERROR: DF036: File already present at "C:\Program Files\Common Files\Adobe\TypeSupport\CS6\FntNames.db"(Seq 2)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 2)
    ERROR: DF024: Unable to restore file at "C:\Program Files\Common Files\Adobe\TypeSupport\CS6\FntNames.db" from backup at "" Error 3 The system cannot find the path specified.(Seq 2)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
    ----------- Payload: {55F0AFED-606D-476A-A07A-134291002FBA} Photoshop Camera Raw 7 (64 bit) 7.0.0.0 -----------
    ERROR: DF036: File already present at "C:\Program Files\Common Files\Adobe\Camera Raw 7\AMT\component.xml"(Seq 2)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 2)
    ERROR: DF024: Unable to restore file at "C:\Program Files\Common Files\Adobe\Camera Raw 7\AMT\component.xml" from backup at "" Error 3 The system cannot find the path specified.(Seq 2)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
    ----------- Payload: {1F955A4A-F365-4379-AEE2-B7C83E1AA883} Adobe Photoshop CS6 Support 13.0.0.0 -----------
    ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\Bridge CS6 Extensions\AutoStacks.jsx"(Seq 5)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 5)
    ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\Bridge CS6 Extensions\AutoStacks.jsx" from backup at "" Error 3 The system cannot find the path specified.(Seq 5)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 5)
    ----------- Payload: {74EB3499-8B95-4B5C-96EB-7B342F3FD0C6} Adobe Photoshop CS6 Driver 13.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "C:\Program Files (x86)\Common Files\Adobe\Adobe Photoshop CS6\AMT_Driver\application.xml" to "C:\Program Files (x86)\Common Files\Adobe\PCF\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}.Photoshop-CS6-Win-GM.xml" Error 80 The file exists.(Seq 3)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 3)
    ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\PCF\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}.Photoshop-CS6-Win-GM.xml" from backup at "" Error 3 The system cannot find the path specified.(Seq 3)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 3)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Bridge CS6 (64 Bit): Install failed
    ERROR: DW050:  - Dynamic Link Media Server: Install failed
    ERROR: DW050:  - Adobe XMP Panels: Install failed
    ERROR: DW050:  - AdobeColorCommonSetCMYK CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Support: Install failed
    ERROR: DW050:  - AdobePDFL x64 CS6: Install failed
    ERROR: DW050:  - AdobeColorJA CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_x64_AdobePhotoshop13-en_US_x64: Install failed
    ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS6 x64: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
    ERROR: DW050:  - Required Common Fonts Installation: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core_x64: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Player for Embedding 3.3: Install failed
    ERROR: DW050:  - Adobe CSXS Infrastructure CS6: Install failed
    ERROR: DW050:  - AdobeColorPhotoshop CS6: Install failed
    ERROR: DW050:  - AdobeColorEU CS6: Install failed
    ERROR: DW050:  - Camera Profiles Installer: Install failed
    ERROR: DW050:  - AdobePDFL CS6: Install failed
    ERROR: DW050:  - Photoshop Camera Raw 7 (64 bit): Install failed
    ERROR: DW050:  - Required Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Driver: Install failed
    ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS6: Install failed
    ERROR: DW050:  - AdobeColorVideoProfilesCS CS6: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS6 x64: Install failed
    ERROR: DW050:  - PDF Settings CS6: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Adobe Extension Manager CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Player for Embedding x64 3.3: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS6: Install failed
    ERROR: DW050:  - Adobe Bridge CS6: Install failed
    ERROR: DW050:  - AdobeCMaps x64 CS6: Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2005 Redistributable Package (x64): Install failed
    ERROR: DW050:  - AdobeTypeSupport CS6: Install failed
    ERROR: DW050:  - AdobeTypeSupport x64 CS6: Install failed
    ERROR: DW050:  - Suite Shared Configuration CS6: Install failed
    ERROR: DW050:  - Adobe Mini Bridge CS6: Install failed
    ERROR: DW050:  - AdobeColorNA CS6: Install failed
    ERROR: DW050:  - Adobe Linguistics CS6 x64: Install failed
    ERROR: DW050:  - AdobeColorCommonSetRGB CS6: Install failed
    ERROR: DW050:  - Adobe SwitchBoard 2.0: Install failed
    ERROR: DW050:  - Photoshop Camera Raw 7: Install failed
    ERROR: DW050:  - Adobe Linguistics CS6: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation: Install failed
    ERROR: DW050:  - DynamiclinkSupport: Install failed
    ERROR: DW050:  - AdobeCMaps CS6: Install failed
    ERROR: DW050:  - Adobe CSXS Extensions CS6: Install failed
    ERROR: DW050:  - Adobe ExtendScript Toolkit CS6: Install failed
    System Requirements

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