Trouble installing XL reporter

We recently added the XL reporter addon, and it installed on every computer on the network except for one. The computer had .NET 2.0 beta on it, which we thought was the problem originally. We uninstalled it, and let it revert back to .NET 1.1, which didn't fix the problem.
When we run the XL reporter setup, it gives this error screen:
http://www.laservall-usa.com/images/errormessage1.jpg
and after you cancel out, there's an SAP message that says: "System Message: Add-on executable not found."
Thoughts?
Message was edited by: Kevin Fanion

Hi Kevin
I know its late, but I had this issue .. but I hope helps to some one from now..
I Had some similar trouble, and I Fixed with this...
Prerrequisites:
1.- Back up the master, SBO Common and all DBs in the server..
2.- Do a Maintenance plan to SBO Common, master and any DB in SQL Server.
Note with this workaround: I think might work in any WS with the issue but notice...  The workstations and server I fixed with this: had has any time, before, an sucessfully installation of the XL Reporter or has to reinstall XL Reporter Add On after virus/spyware infection
Notes:
I have not found any workaround in sap notes or forums...So I had to try...and try....
I did this and was fixed:
1) Deleted the XL Metafile from server..( if you have one)
2) Backed up the win registry..
3) Backed up all DB in the server...
2) I cleaned up the windows registry with registry mechanics and Norton system works...
3) I Shoot down any firewall in the WS
4) Turned Off antivirus protection
5) Create and alternate name for the Add On installation and Coppied a copy of the .ard file and exe install file in this directory and for redundancy in the windows main directory) I used \XL Reporter (notice the space)
6) run the add-on registration
   When Ask for the install directory I choose the one created... and whe the install wizard ask for the server instead of use the local or 127.0.0.1 or the IP in the network I typed the name of the server with and error in my case I typed MIRQANDA ( the real name is MIRANDA).. the wizard tries to find the server and if not find the name asks again for the registration card ( Server, user, password).... I typed the real ones and the installation process continued smoothtly....
7) If this works..... XL Reporter installs and works fine!!
8) Turned on all was turned off before...
9) Keeped off site the back ups!!
I hope this helps...
Regards
Luis Miguel

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    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\essbase_administration_services_client... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\planning... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\biplus_product_reporting_services... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\disclosure... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\hfm_services... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\essbase_integration_services... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\staticContent\11.1.2.0\assembly.dat... Ok
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\offlinePlanning... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\aif... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\calc... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\essbase_services... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\bpm_architect_datasync... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\workspace_configlibs... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\bpm_architect_batch_client... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\productCommonComponents\11.1.2.0\assembly.dat... Ok
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\hsf_server... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\hps_webapp... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\bpm_architect_webapp... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\biplus_product_reporting_common... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\fdm... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\biplus_financial_reporting_common\11.1.2.0\assembly.dat... Ok
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\hsf_client... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\bpm_architect_generator... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\biplus_webanalysis_webapp... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\biplus_workspace_webapp\11.1.2.0\assembly.dat... Ok
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\essbase_client... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\sharedServices\11.1.2.0\assembly.dat... Ok
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\hsf_reader_client... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\essbase_studio... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\biplus_configlibs... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\biplus_portlets_webapp\11.1.2.0\assembly.dat... Ok
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\commonComponents\11.1.2.0\assembly.dat... Ok
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\biplus_core_services\11.1.2.0\assembly.dat... Ok
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\essbaseProductCommonComponents\11.1.2.0\assembly.dat... Ok
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\essbase_studio_services... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\biplus_interactive_reporting_client... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\financial_close... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\bpm_architect_services... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\hfm_webapp... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\biplus_workspace_new_webapp\11.1.2.0\assembly.dat... Ok
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\essbase_administration_services_webapp... Not exists
    C:\Users\aslack\Desktop\Hyperion\Oracle Downloads\V20850-01\assemblies\rmi... Not exists
    Result of checking assemblies: Ok
    Checking environment variables...
    Ok
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    Upgrade is not supported.
    EPMINS-01001: One or more preinstallation checks failed. Review prerequisites that do not have a check mark, correct the errors, and continue with the installation.
    Writing logs to "C:\Users\aslack\AppData\Local\Temp\installTool-install-stdout.log" and "C:\Users\aslack\AppData\Local\Temp\installTool-install-stderr.log"

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    Cheers
    John
    http://john-goodwin.blogspot.com/

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