Trouble loading Pages, Numbers, Keynote, and Garage Band onto my new iPad Air

I received my iPad Air on Tuesday. Since then, I have been trying to load all the apps I had on my original iPad. So far, everything loaded quickly and successfully, except for my Pages, Numbers, Keynote, and Garage Band (which will be new to me). Over 36 hours of trying to get these much-used apps loaded, I am at a loss of what to do. I have tried rebooting the iPad, refreshing the load by touching the icon, deleting the app and trying to reload. Nothing is working. I appreciate any insight into getting my apps loaded.

Try this:
Go here to verify your device registration (you'll need to login using your Apple ID credentials):
https://supportprofile.apple.com/
You can view your registered device(s) here and if there are any you've missed registering, you can do that as well. You can also register new devices here. Afterwards, visit the App Store and your free apps should be available to you.
*IF* this does not work, continue as follows:
Log out of the iTunes Store on your device:
Settings>iTunes & App Store...tap your Apple ID, then select "Sign Out"
Reset your device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.
After the device has restarted, sign back in to the App Store as above. Try to download the apps again from the App Store.

Similar Messages

TS4213 Why can't iPhoto, Pages, Numbers, Keynote and iMovie access my iTunes Library files and Pages, Numbers, Keynote and iMovie access my iPhoto Library files now that I upgraded to '11?

Why can't iPhoto, Pages, Numbers, Keynote and iMovie access my iTunes Library files and Pages, Numbers, Keynote and iMovie access my iPhoto Library files now that I upgraded to '11?
Examples of what is going on:
1. In Pages, Numbers & Keynote, when I go to the media browser the Audio section reads "Open iTunes to populate this list" even after iTunes has been opened, .xml file has been replaced/repaired, etc AND Photo section reads "Open iPhoto to see photos from your iPhoto Library in this list" even after iPhoto Library has been replaced and new default library created.
2. In iMovie, similar thing ... when I go to add photos or music to a movie the iTunes files aren't present and the iPhoto photos are missing with similar messages as in #1.
3. In iPhoto, similar thing ... when I go to add music to a slideshow it says to "Open iTunes to populate this list".
It is shocking to me that Apple would let something as simple as a pathway link to associated library files get this messed up on an upgrade, but what's even more surprising is that with the number of people who seem to be having this particular issue (and I can tell from all the research that I've done for weeks online that there are a lot of them) that there doesn't seem to be a single clear answer to fixing it anywhere on these community support forums. Most of what I've seen is rehashed advice from outdated issues. What I need is a simple answer to how do we get these programs to look for the correct location of the photo and music files because I sure can't seem to find any logical place to do that through the programs' preferences files or the system preferences window?
Any help would be greatly appreciated.
P.S. Here's the details on the software/hardware:
MacBook Pro
Mac OS X
Version 10.7.5
2.4 GHz Intel Core 2 Duo
8 GB 1067 MHz DDR3
iTunes 11.0.4 (4)
iPhoto '11 9.4.3 (720.91)
iMovie '11 9.0.9 (1795)
Keynote '09 5.3 (1170)
Pages '09 4.3 (1048)
Numbers '09 2.3 (554)

I have the same problem on a new MacBook Pro. I have not been able to access the iTunes library from iPhoto since I got this computer. I looked in the Preferences file and deleted the com.apple.iApps.plist but there was no com.apple.iApps.lockfile so I just deleted the iAPPs.plist and rebooted the computer. Still no iTunes available in iPhoto.
All my music is in iTunes and plays. After reading the above I brought up Pages and I was able to access music and insert a track into a document.
Do you have any suggestions.

Why I cant find Pages, Numbers, Keynote apps for free on my New Iphone 6?

I am using a new Iphone 6 with iOS8.1
I cant find the apps like Pages, Numbers, Keynote, iMovie etc for free? Aren't they free?

If you do not see them preinstalled - you can download them from the App store - yes they should be gratis

My Safari app wont open a new tab and crashes if I try, I've tried closing all apps and reopening. Its a new ipad air and only started doing this after I synched with itunes.

Hi,
I have a new iPad Air. Since I synched it with my itunes account - all my details have been uploaded which is great but Safari will only work with one page open. If I try to open a new Tab it crashes. I have tried turning it off and on again. I tried closing all my apps that were open - including Safari and opening it again. Not sure what else to try.

1. Settings>Safari>Clear History, Cookies and Data
2. Hold the Sleep/Wake and Home button down for about 10 seconds until you see the Apple Logo

Best Pages/Numbers/Keynote PDF App?

I need a good app for an iPad that uses v7 for Pages, Numbers, Keynote and PDF files. I just copy from MBP and use to view the files not to do large amounts of editing. What is your recommendation?
I was using DocsToGo but it does not read Numbers in v7.
All comments are welcome.

Have a look at the following (in my order of preference)
http://itunes.apple.com/sg/app/quickoffice-pro-hd-edit-office/id376212724?mt=8&l s=1
http://itunes.apple.com/sg/app/documents-to-go-premium-office/id317107309?mt=8&l s=1
http://itunes.apple.com/sg/app/office2-hd/id364361728?mt=8&ls=1

I have a new iPad air and all of my photos from the cloud are not showing up on my new iPad air. How do I get all my photos to show up?

Hi, I have a new iPad air, all of the photos from the cloud are not showing up. What do I need to do to get all my photos from the cloud onto my new iPad air? Thanks!!

Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

HT201269 why can I not get my photos and videos stored on my iphone to import to my new Ipad Air?

Why can I not get my photos and videos stored on my iPhone to import onto my new iPad Air ?

We don't know how to answer because we don't know what you are doing.
I can tell you that you cannot connect the two devices together to transfer content. And videos do not work in Photo Stream, but it does work for photos. However, you can only stream photos to the device after you have enabled photo stream on the iPad. Any photos that were already on the phone - before you turned on Photo Stream -will not sync to the iPad.
Look at this app for the videos.
Wireless Transfer App - Share, sync & backup photos, pictures ...

I reset my macbook pro a few days ago.. and when i started to use it again i noticed all my apps were gone (keynote, iMovie, garage band, etc) i don't know how to get them all back and every time i try it tells me i must buy them.. what do i do?

I reset my macbook pro a few days ago.. and when i started to use it again i noticed all my apps were gone (keynote, iMovie, garage band, etc) i don't know how to get them all back and every time i try it tells me i must buy them.. what do i do?
should i come into the actual apple store or can you help online ?

Hi vickkjayy11 and welcome to Apple Support Communities,
Just to be clear, we are a peer to peer support community and have nothing official to do with Apple.
So to your problem, when you say:
"I reset my macbook pro a few days ago"
What exactly happened? Did you have a Time Machine backup?
Read this:
OS X: About OS X Recovery - Apple Support
It would help to know the exact model (size and year) and which OS you're using.

On older Mac G4, trouble loading page, just white page comes up after inputting username and password. Only seems to happen on one account.?

older G4 trouble loading page. Trying to open bank account and when it takes the passwords and goes to page only white page comes up. Not banking prob. not prob with other inernet locals, just this one page.?

Hi Brad,
Is this in a Browser, if so which one?
TenFourFox is the most up to date browser for our PPCs, they even have G4 & G5 optimized versions...
http://www.floodgap.com/software/tenfourfox/
SeaMonkey seems pretty fast also, with many options...
http://www.seamonkey-project.org/
http://www.seamonkey-project.org/releases/

I just purchased a mac air. Why aren't numbers, keynote and pages free, I just purchased a mac air. Why aren't numbers, keynote and pages free

I just purchased a mac air in Feb 2014. Why aren't numbers, keynote and pages available for free download?

kizoby wrote:
I just purchased a mac air in Feb 2014.
See Here > http://www.apple.com/creativity-apps/mac/up-to-date/

HT1766 Just purchased a new Ipad air and need to know how I can download the following apps free 1. Pages,2. Numbers,3 Keynote

Just purchased a new IPAD air and need to know how I can download rhe following free Apps 1. pages, 2 numbers, 3 keynote

Consult the following link if you are having problems:
http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad

Problem with opening/saving files in Pages/Numbers/Keynote

Hello, First of all: sorry for my bad english.
I had this problem already several months ago and already contact with the Apple hotline.
The only thing that was said then and was helped "new user account" - well done.
But:
I can not do this every 3 months.
The problem: I can not open a Pages / Numbers / Keynote files anymore.
From iCloud / iCloud Drive it goes, locally stored open still.
I'll get the error: "File can not be opened."
Newly created files I can not save - no matter which hard disk - it will show "missing access rights"
Of course, I've already deleted preferences, reset NV-RAM and repaired permissions (access rights) - via terminal "reset password" also.
Anyone here knows this problem and knows a solution?
Thanks in advance.
configuration:
MacPro (2009)
2x2,93 GHz
24 GB RAM
SSD + HDD
OS 10.10.2

I have solved the problem.
It occurred in connection with my scripture library „Font Explorer X Pro“.

The Apple Store recommended wiping and reloading software on my Mac Mini yesterday. In the process I lost iMovie, iPhoto and Garage Band. How can I get them back?

I took my Mac Mini to the Apple store yesterday since I was having trouble with difficult to read text. They recommended wiping the drive and reloading it. I lost iMovie, iPhoto and Garage band in the process. How can I get them back. The App store says they are already installed.

What I missed was that I needed to select "Purchased" rather than using the normal listing of items. Once I went to the purchased list I could easily download the various software.
Thank you all for your help.
Bob

'Open in' not working for pages, numbers, keynote IOS6

Upgraded to IOS6 and now I can't open any documents from my works server. Before upgrade, I could log on to server, choose a file and open in numbers, keynote or pages depending on the file. Now when I click on open in e.g. Numbers, Evernote launches. Doesn't matter what I try to open whether it be keynote, pages or numbers, Evernote launches. When the document opens in Evernote there is nothing there to view. So I deleted Evernote and tried again. Now nothing happens. I press open in numbers, pages or keynote and nothing opens.
This issue does not happen when I try to open a file attachment from my emails. It just happens when I try to download something from my work server. It's never been a problem until I upgraded. There are no problems with my work server.
Any ideas? I can't access any of my documents and can't do any work! Thanks Apple.

@Aceonace:
Thank you for your reply - looks like Apple raised the limit of "open-in-apps" only from 10 (per filetyp) to "18 minus x" ?!?
(I hoped they would completely give up the limit!)
@vchaney:
Did you too have to reduce the number of "PDF-file-apps" to "18 minus x" ?
And do I understand it right that the "to large" number of apps (with the ability to open PDF-files ...) DID create the described "open-in-problem" ONLY in Apples MAIL-APP but (for example) NOT in GoodReader ?
Thank you in advance.

Pages, numbers, keynote

I have an iPad air. I have Pages, numbers, keynote installed. Each has reloaded on their own when I never deleted the app. Is this happening to anyone else.

How can you tell that they have "reloaded on their own"? Perhaps they never loaed properly the first time, and they just re-started teh download at a later time? I would need more information to try to tell what may be happening to you.
I have an iPad Air (64GB wifi+Cellular) and it doesn't seem to have those issues.

Trouble loading Pages, Numbers, Keynote, and Garage Band onto my new iPad Air

Similar Messages

Maybe you are looking for