Trouble Loading Wireless Printer

e4500 All-In-One wireless printer will not load injto my network. will print in usb mode. my son can get it to rint from his lap top with no problem. any sugestions. have tried all of the sugested fixes from support.

Hi kenree,
Welcome to the HP Forums.
I see that you are having an issue with installing the printer.
So I can better assist you, please respond with which Operating System you are running as well as the exact printer model number.  HP has so many models that start with 4500.
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How Do I Find My Model Number?
Write me back when you have time and I will be happy to help.
Cheers,  
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

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    ======================================================================================
    * I am an HP employee. *
    ** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
    ***Click on White “Kudos” STAR to say thanks!***

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    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

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    007OHMSS
    I was a support engineer for HP.
    If the advice resolved the situation, please mark it as a solution. Thank you.

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