Trouble logging in the app store

I tried to log in the app store and it would say that my account has not been used in the iTunes store before and that i should "review" my account but when I do it kept saying that cookies must be turn on and it should be "from visited" and it is but I still can't log in, any tips?

Can't connect to the iTunes Store

Similar Messages

  • I cannot log onto the App Store, the page appears when I call it from the dock or the Apple menu. I can call the log-in box from the menu bar, but on signing in the spinning icon just keeps spinning,(not the beachball). Any suggestions? Using 10.6.7 and u

    I cannot log onto the App Store, the page appears when I call it from the dock or the Apple menu and I can call the log-in box from the menu bar, but on signing in the spinning icon just keeps spinning,(not the beachball).  Using 10.6.7 and up-to-date on all software. Any suggestions?

    Could be a third party app preventing you from being able to login.
    Mac App Store: Sign in sheet does not appear, or does not accept typed text
    If it's not a third party issue, follow the instructions here.
    Quit the MAS if it's open.
    Open a Finder window. Select your Home folder in the Sidebar on the left then open the Library folder then the Caches folder.
    Move the com.apple.appstore and the com.apple.storeagent files from the Caches folder to the Trash
    From the same Library folder open the Preferences folder.
    Move these files Preferences folder to the Trash: com.apple.appstore.plist and com.apple.storeagent.plist
    Same Library folder open the Cookies folder. Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
    Relaunch the MAS.

  • How do I change the default Apple ID in my iPad when I log into the App Store?

    I recently changed the email address used for my Apple ID and can no longer update the apps on my iPad.  When I log into the App Store, my discontinued email address continues to show up in the sign-in box despite the fact that I have gone to Settings>Store, signed out of the former email address and logged in using my new Apple ID.  Why does the account information not refresh from the old Apple ID to the new one?

    Try this...
    Close All open Apps... Sign Out of your Account... Perform a Reset and try again.
    Reset
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • HT204053 I originally had an Apple ID when I got my iPad.  This is the one associated with the app store; however, I now have two.  The second one comes up when I try to log into the app store and it will not log me in.  How do I get the original one to s

    I'm beginning to feel totally frustrated and functionally illiterate. I've been trying to log into the app store.  The apple Id that shows is not the original one I set up when I got my iPad.  When I enter the password for the Id that shows, I get the message that I cannot log in.  Is there a way for me to change which id shows up?
    Any help would be greatly appreciated. 

    Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.

  • HT4854 Will the second computer receive updates if they are logged into the App Store with their own accounts?

    Will the second computer receive updates if they are logged into the App Store with their own accounts?

    No.
    Each Apple ID stores its own list of software purchases.

  • I can't log in the App store because an from Zambia which is not listed in Apple outlets. How do i go around this as apple products are using globally and not only in the listed countries. My product is a Mac book pro.

    I can't log in the App store because am from Zambia which is not listed in Apple outlets. How do i go around this as apple products are used globally and not only in the listed countries. My product is a Mac book pro. i feel this limits how i can use my product

    Unfortunately you have taken an Apple product outside of the area where Apple currently does business. There isn't legally a way around this. Apple cannot license apps to you where you currently live.

  • I can not log onto the App Store...

    it has been going on now for over 3 weeks...I had a lightning strike and blew out the on board ethernet ports on my Macpro so I use a ethernet to usb adapter now and that works fine for everything including iTunes but I can't log into the App Store, the error is "An unknown error has occurred" I have called and they told me to go to the Genius Bar...did that and the couldn't help and called support and they told them that they would look into it and get back to within 24-48 hours and I have still haven't heard a thing!!!  This is very frustrating and I have had several cases opened up about this and nothing is working.  Does anyone have any ideas on what to do?  Thank you.
    Charlie O. 

    Guess, you only have another issue with the app store problem. Some cannot login, some are caught into a loop of password prompts...
    All is related to Macs with MacOS 10.4.7 - so again.
    There are two different solutions trials, one is to go to close all applications then navigate to /var/db/crls and delete there the files crlcache.db and ocspcache.db - reboot the system, empty trash and see if this solved the problem.
    If not, second chance is to reset the certificates, mentioned here:
    Delete the files /var/db/crls/crlcache.db and /var/db/crls/ocspcache.db. These can be found using Finder’s Go >; Go To Folder menu (Cmd + Shift + G). This resets the cache of accepted certificates in the system. It doesn’t remove them, it just forces the system to rebuild the caches upon restart.
    Open Keychain Access (/Applications/Utilities/Keychain Access). Select Certificates in the Category picker on the left side. In the search bar, type in the word Class. Look through that list, and find any certificates that have a blue + symbol over their icon. These are the ones you need to modify.
    Select one that has a blue +, and hit Command + I. Click the disclosure triangle beside the “Trust” list to show the list of permissions. Now, what we need to do is to set this certificate to use the system defaults. However, for some reason, when you select it, it doesn’t save. So what you need to do is this. Under “Trust”, where it says “Secure Sockets Layer (SSL)”, change the dropdown menu to say “No Value Specified”. Then, close the window. It will ask for your administrator permissions. Then, open the info pane for that certificate again. Under “Trust” again, now set the dropdown that says “When using this certificate:” to say “Use System Defaults”. You can then close out of the info pane, and enter your password again. Do this for any of the certificates that have a blue + on their icon. There should only be one or two at most.
    Restart your system.
    So, as you see, it start again with reseting the certificate cache and next manually working the certificates, to ensure proper system setting...
    But there are evenly people who failed with this... but you can give it a try
    If all fails - then we have to wait for a fix from apple

  • Cannot download OSX Maverick? My current system is Snow Leopard 10.6.8 and even when logged into the app store I'm getting the message that I can not download at this time. Try Later?

    Cannot download OSX Maverick? My current system is Snow Leopard 10.6.8 and even when logged into the app store I'm getting the message that I can not download at this time. Try Later?

    Are you connected via wifi? If so, and it is an option, try connecting using a ethernet cable. It sometimes seems to help as it can give a more reliable connection for the 5.3gb download.
    If you do manage to download it you may want to make a copy of the installer file - which gets downloaded to the Applications folder - before running it as it self-deletes on successful installation. It may save you another monster download in the future.

  • When I try to log into the app store to update apps or buy apps the user name that appears is an old one and it will not bring up the current user name/ email how do I stop that so that my current email show up ??

    When I try to log into the app store to update apps or buy apps the user name that appears is an old one and it will not bring up the current user name/ email how do I stop that so that my current email show up ??

    Settings>Store: Tap the AppleID and choose "Sign Out", it will then prompt you to sign in and you can use the new AppleID.
    NOTE: Apps must be updated with the AppleID they were purchased under.
    EE

  • How do I log into the App Store after my friend logged in to his from mine

    How do I log into the App Store after my friend logged in to his from mine?

    Go into settings > iTunes and App store.. your friends email will appear there.. tap and hold until it highlights gray.. then a box will come up  press sign out and then enter your user cardentials where your friends were.

  • After changing my user id my iPad still brings up my old id when logging into the App Store. How do I fix this?

    After changing my user id my iPad still brings up my old id when logging into the App Store. How do I fix this?

    Did you change the ID in Settings>iTunes & App Store (on the iPad) also?
    Note that any items purchased with your old ID are permanently tied to it and cannot be transferred to the new one.
    ~Lyssa

  • HT204266 I can not log into the App Store, even though I am logged in to iTunes. ? Help please :)

    I can not log into the App Store, even though I am logged in to App Store and my password is entered into the settings. This appended after I accidentally switched to the British version of iTunes and I logged out and back in to get to the US. Now, I keep getting an error message that I can not log into the App Store. I have tried updating it to the computer and restarting, but still keep getting the error message. Help please! :)

    I am afraid all apps are tied to the Apple ID they are purchased with and are not transferable.
    Your son have to buy those apps with his own Apple ID and start from scratch.

  • Why can I not log into The app store after changing credit card information?

    Why can I not log into the App store after changing credit card information?

    DNS -
    Some folks resolve download and other connection issues by using either OpenDNS or Google Public DNS services. The best use is to use it as the DNS configuration in your modem/router/gateway device, but often the configuration in the computer or iOS device will over ride the other configuration if you don't have access.
    Open DNS;
    http://www.opendns.com
    208.67.222.222, 208.67.220.220
    Google Public DNS;
    https://developers.google.com/speed/public-dns/
    8.8.8.8, 8.8.4.4

  • I can't log into the app store

    For some reason, my iPhone 5C won't log into the App Store. I am currently running 8.3. I scroll to the bottom of the App Store to sign in, type my information in, then click sign in. The App store will go back to how it was; unchanged. It still says Sign In at the bottom. How do I fix this?

    Good day Goose253501,
    It sounds as though your iPhone is having some difficulty accessing the App Store servers when attempting to sign in. I would suggest that you troubleshoot using the steps in this article - 
    Can't connect to the iTunes Store - Apple Support
    Thanks for using Apple Support Communities.
    Safe computing,
    Brett L 

  • Even though I am logged into the apple website with my apple id, I am unable to log into the App Store.  It's the same account.

    Even though I am logged into the apple website with my apple id, I am unable to log into the App Store.  It's the same account.

    Back up all data.
    Step 1
    Triple-click anywhere in the line below on this page to select it:
    /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and test.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
    Log out, log back in, and test. If there's no improvement, continue.
    Step 2
    Reset your computer’s PRAM.

Maybe you are looking for

  • How to find out the user trace

    Hi, I am using weblogic 8.1 server. User is using the application which is hosted on the weblogic server. I would like to findout the log for the particular user on the server. Could anyone help on this. Regards Sridhar Ponnurangam

  • Start up pause/hang before loading A-Dock and Control Strip

    Ok, I know, running a sooped up 7200 PowerMac is not worth the time or money, but...I've got this hang that's become more pronounced lately. Everything seems to load fine. After about 3-5 minutes A-Dock and Control Strip come one. Already tried disab

  • Spotlight hang on file and recreates it when deleted

    After I upgraded from pb to macbook I've had a problem with spotlight reindexing all the time. After a while I found that spotlight hangs on the file Addressbook.data. I have tried: -spotless and delete the spotlight files, no luck -onyx, no luck -Ya

  • Tiered Data Overages? LOOK HERE!!

    If you are here, you already know what this discussion is about. The internet forums are filled with Verizon customer complaints regarding data overage charges resulting from EXCESSIVE, UNUSAL data usage that the customers do not agree with. In most

  • Why all the micro4/3 (Panasonic and Olympus) lenses are missing in Lightroom lens corrections?

    Is there a reason why all the micro4/3 lenses (panasonic, Leica and Olympus) are missing as lens corrections in all Lightroom versions?