Trouble logging into citrix on HP

Occasionally I work from home using my company's HP laptop.  I am a recent "all Apple" user at home (laptop, iPad, iPhone, iCloud).  Since going all Apple I'm unable to connect my work laptop to the internet from home.  Anyone have any idea why and what I can do to rectify that?
Thanks

Have you checked in the settings to make sure that you have the correct Apple ID in the FaceTime settings? You can try signing out of FaceTime in the settings and then try to sign in again. Tap on the Apple ID in the FaceTime settings and tap sign out. Sign in again and make sure that the information is correct.

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