Trouble making my old rescue email address the primary email address.

I want to make my old rescue email address the new primary one. I erased the rescue email address and changed it to a different one. But, when I enter what used to be my rescue email address as the new primary address, it still says I can't use my rescue email as the primary. It acts like the old rescue email address is still in the system even tough it no longer shows on my profile. How do I get around this?

No need to wait a few days.
The ghost rescue mail in my case was found in the password and security settings. You still need to change it there.
See this discussion :
https://discussions.apple.com/message/18467633#18467633

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HT5312 Cannot use old rescue email address as primary address

I have deleted my rescue email address and then save but when I try to change the primary address with the old rescue email address it says:
This email address is designated as your rescue email address and cannot be used as your Apple ID or Primary email address. Please choose another.
I have tried everything I could.. but it seems that my old rescue email address is still there as a ghost rescue email !
Please help

No need to wait a few days.
The ghost rescue mail in my case was found in the password and security settings. You still need to change it there.
See this discussion :
https://discussions.apple.com/message/18467633#18467633

HT201363 my old rescue email account is deleted by old isp. How do I reset my security questions now?

I can log into my account with name and password then it asks security questions. I do not know what answers they want. When I reset it sends the prompt to an account that is deleted by last isp.How can I reset questions?

Hello there, srscitech.
The following Knowledge Base article offers up some great steps for what to do if you forgot or do not remember your security questions:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
If you forgot the answers to your security questions, try answering them at least once to see if you can get them right, even if you're not sure you remember the answers. If you're confident that you can't remember them, try one of the following:
If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you forgot your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time, you will not be able to reset your password and will not have access to your account.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT1918 I would like to change my email address around as I use my rescue email more then my I'd one. How can I do this

I would like to change my email address around

You can change/remove your rescue email address by (from here) :
    1.    Navigate to appleid.apple.com using your web browser.
    2.    Click "Manage your account"
    3.    When prompted, sign in using your Apple ID and password.
    4.    Click Password & Security
    5.    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    6.    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    7.    Once you've finished editing your rescue email address, click the Save button directly below the email field.
You should then be able to change your main email address to be that old rescue email address, and then old your current main address as your rescue email address (I'm not sure whether you will need to log and out and back in between each change)

How to i make my rescue email my primary ID

I am having trouble making my Primary ID my old rescue email. I deleted the rescue email and it still says my email is being used for an apple ID, which is not true. How do i fix this problem?

There is a contact link.
Apple ID Support

Dissociate an end user with the primary device

I need to "Enable Mobily" for a new hire and I need to select his phone as the primary device. However, I run into this error: "Update failed. Device is already associated with another End User as Primary device"
Is there a way to dissociate the old end user with the primary device? As a last report solution, do you think that by deleting the phone off the CUCM, it will fix the issue when I add the phone back to CUCM?
Many thanks!
-Calin

Thank you George for your prompt response. :)
How would you "hunt down the other user" in order to make sure the phone is not associated with that particular user. We have about 3000 phones.
I checked the phone settings under "Device" - "Phone" and there is no user under "Owner User ID". Although, I think that this field "Owner User ID" is not connected in any way to Extension Mobility.
Thanks!
-Calin

I have lost my old itunes account as it had an gmail address which has been deleted by google, the rescue email address is also no longer valid

i am unable to locate my old itunes account. I save music from my own collection and purchased tracks from itunes. i believe the account was using an old gmail account which has been deleted by google as it was inactive for a period of time. the rescue email address is also not obsolete. Is there anyway of tracking down my old account either by creditcard number or home address? i have not been able to get music on any of my devices, ipad 2 or my iphone 5. really need some help as this has been like it for several months.. probably a couple of years if i thnk about it.

Welcome to the Apple Community.
The following article(s) may help you.
Look up your old and forgotten Apple ID

HT5312 forgot answers for security questions, my apple account has updated email address but the rescue email address for account is old and not accessible - do not know how to update that address so i can authorize new devices...

forgot answers for security questions, my apple account has updated email address but the rescue email address for account is old and not accessible - do not know how to update that address so i can authorize new devices...

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

HT5312 had to change rescue email address but the security section still uses the old address how do i correct this

had to change rescue email address but the security section still uses the old address how do i correct this

1. Sign out of old ID
2. Sign in with new ID
Settings>AppStore>Apple ID

How do I can my rescue email address? I was asked to answer my security questions, but I forgot the answers and realized my rescue address was outdated. I tried adding alternate email addresses, but my faulty rescue address remained the same.

I tried to change my rescue address, since it is outdated, and was not receiving any of the emails from Apple to this faulty address regarding resetting my security questions.
I cannot proceed in regaining full use of my account to make purchases if I do not reset my security questions, and I cannot reset them without receiving such an email, and I have no idea how to change my rescue email. The Apple ID support section of this site was unfortunately unhelpful and led me in circles.
Please help me to change my rescue email address!
If it helps, a few months ago I changed my primary account email, and my old primary address is my faulty rescue address now. It is no longer on my list of addresses but continues to show up as my rescue address.
An additional portion of my question: Is it possible, if I terminate one Apple ID, to move purchases made on that ID, to a new ID? I'm not sure if it's a violation of the terms and conditions if DO NOT keep the purchases on two accounts simultaneously.

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

I have attempted to upgrade os4 to os7. icloud has taken an old expiered email address for which i do not know the password. It will not recognise my current email and password with itunes. Any help appreciated

I have attempted to upgrade os4 to os7. At the end, it threw an error that i had to turn off "Find my iphone" on my phone, which seems to be impossible at that stage as i could not access beyond the upgrade screen.
I thin chose to set up as new iphone, but icloud has taken an old expired email address for which i do not know the password. icloud will not recognise my current itunes email and password, so i now have os7 but am unable to restore from my itunes back up.
Desperately need help please... Any help appreciated
Thankyou

If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

HT204053 I rfor ntly changed my email address and apple id- when accessing app store from my iphone the old id (email address) still apears on the log in screen - cant change and access app store

I recently changed my email address and also my apple id to match- this is all working OK and I can access store ,apple account etc - however when I get notifications on my i phone to update apps via app store the log in screen still show my old apple id -email address which is no longer valid. when I enter my password I am denied access - there is no comand on my i phone to change the log in id for the app store ( there is for changing password or forgotten password only) does anyone have the solution for me please - many thanks, fijijohn

when I get notifications on my i phone to update apps via app store the log in screen still show my old apple id
That's because apps are forever tied permanently to the Apple ID that bought them, even if they were free. That is the only ID that can ever update them.
Unfortunately you went about this the wrong way. Rather than making a new Apple ID with the new email address, you should have just changed the name and email address associated with the old ID. Now you are kind of screwed because it's too late to use the new email on the old ID since you used it to create a new Apple ID. Apple does not transfer content from one ID to another and Apple doesn't merge IDs.
You can try to resurrect the old Apple ID with a new email address and maintain two Apple IDs, or decide which ID and it's content you wish to abandon.
How to change the name you use for your Apple ID
http://support.apple.com/kb/he40

HT5312 I forgot the answers for my security questions, now I can't get into my AppleID. All because my rescue email address has been deactivated due to inactivity. Now what?

Here is some bad luck.
I forgot the answers for my security questions. I want to buy an app in the app store but Apple keeps asking me these questions I can't remember the answers to. All because my rescue email address has been deactivated due to inactivity. Now what?
I tried to create my old email address again, but funny enough it told me that specific email address was already taken....

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100112)

I changed my rescue email to change my security questionsi but when i go to send the email to change my security questions, it says to send security info email to the email address i previously had as my primary email address

I want to change the password for my itunes account but I don't remember my security questions. I changed my primary address to my new email and changed my rescue email address to another new email address. When I go to change my security questions it says Send reset security info email to j•••••@y7mail.comwhich is my old email address. I don't know the password to this email address that's why I changed the rescue email to a new one. But on the name, ID and email address page it has both updated emails on there

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(124982)

HT5312 Need to change the rescue email on my account. Cant remember my security questions & the recue email is my wife's ols email address

Need to change the rescue email on my account. Cant remember my security questions & the recue email is my wife's old email address. How do I change my rescue email?

You won't be able to change it until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use

Trouble making my old rescue email address the primary email address.

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