Trouble opening Adobe Illustrator CC

Well I have a problem opening up Adode Illustrator CC on my Mac. Whenever I click on the Ai box I can see on the top right of my Mac (Where the Apple logo is) Illustrator, but I can't see my Tools, Workspace, nothing. Please someone help!!!

English, I don't have tablet, I have a printer, I use a computer, and I do have updates but whenever I click on the Creative Cloud logo (on my Mac) nothing comes out. I mean like nothing my apps don't show up, updates, nothing the only thing i can see is the Home, Updates, Behance on the top thats it. 
http://cdn.appstorm.net/mac.appstorm.net/mac/files/2013/06/Screen-Shot-2013-06-18-at-10.08 .47-PM.png

Similar Messages

  • When I try and open adobe illustrator I get a pop up message saying "To open "Adobe Illustrator CS6" you need to install the legacy Java SE 6 runtime."

    When I try and open adobe illustrator I get a pop up message saying "To open “Adobe Illustrator CS6” you need to install the legacy Java SE 6 runtime." it also says "Click “More Info…” to visit the legacy Java SE 6 download website." When i click more info it transfers me to an apple page which never loads, its just a blank page. I downloaded Java SE 6 like it says it needs but it did nothing. All of my other Adobe programs such as bridge, dreamweaver, lightroom, Photoshop, indesign, and flash all work except for illustrator. What can I do to fix this?

    Go to Apple and look for the Java for OSX 2014-001 link. Download from there and install it.

  • I recently loaded OSX mavericks on my Imac. I now find I cannot open any Adobe products from CS5. The error message reads " to open Adobe illustrator CS5.app, you need to install a JAva SE 6 runtime. Would you like to check and install one?

    I recently loaded OSX mavericks on my Imac. I now find I cannot open any Adobe products from CS5. The error message reads " to open Adobe illustrator CS5.app, you need to install a JAva SE 6 runtime. Would you like to check and install one? I try to install but get the error" download error". As far as i know I'm using Adobe Java 7. None of my CS5 suite works anymore............and i really dont want to upgrade to a monthly cloud service fee as i hate this policy with a passion.

    This goes for Dreamweaver CC on Mavericks!!!!! THANK YOU!
    I couldn't launch Dreamweaver CC. An error told me to install "java se 6 runtime". But when I clicked  OK I got another error telling me there is a network problem! I found this forum post on CS6 products, so I tried the download link, installed java 6 and presto, it worked! Thanks!

  • Hi, I have a MAC (version 10.10.2) and installed Creative Suite one year ago. Now I want to open the Illustrator, but it does not work. It says I should install old Java SE 6-Runtime-Version to open „Adobe Illustrator CS6". Where can I find it? Thanks for

    Hi, I have a MAC (version 10.10.2) and installed Creative Suite one year ago. Now I want to open the Illustrator, but it does not work. It says I should install old Java SE 6-Runtime-Version to open „Adobe Illustrator CS6“. Where can I find it? Thanks for your answer! Jana

    Prompted to install Java SE 6 Runtime | Mac OS 10.9
    Mylenium

  • Everytime I open Adobe Illustrator CC it says ''Adobe Illustrator CC has stopped working.''

    Everytime I open Adobe Illustrator CC it says ''Adobe Illustrator CC has stopped working.''

    Hi Joshh,
    Can you share the crash dump with me.
    The steps to get the crash dump file are:
    Open the “Task Manager” when the Adobe Illustrator CC crash window is displayed.
    In the Task Manager window right-click on the name/string “Adobe Illustrator CC” and select the option “Create Dump File” in the context menu
    It will display a dialog which says that it will create a file “Illustrato.dmp” in your “Temp” folder. Click on OK to create this. Wait for the action to get this completed.
    Once the above file gets completed you can have this file by typing “%temp%” in your “Run” window (press “window button + r” on the keyboard). On clicking the enter key the TEMP folder can be opened.
    Look there for the file name “Illustrator.dmp” and share it with [email protected] using dropbox.
    With Best Regards,
    Raghuveer

  • Got an error opening ADOBE Illustrator.

    Hi, I’ve got an error opening adobe illustrator “Offending operaton'gsave”. And I don’t know what to do. I’m not good in computer staff. So I need your help. A lot of thanks.

    Terry,
    One thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way (remember to tick Paste remembers Layers in the Layer palette flyout/dropdown first, and to untick it afterwards).
    Here are some websites where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
    http://www.recoverytoolbox.com/buy_illustrator.html
    http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
    http://www.illustrator.fixtoolbox.com/
    As far as I remember, the first one is for Win and the one is for Mac, while the third one should be for both.
    Here are a few pages about struggling with it yourself:
    http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
    http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
    http://kb2.adobe.com/cps/500/cpsid_50032.html
    http://kb2.adobe.com/cps/500/cpsid_50031.html
    http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html

  • I tried to open my Illustrator CS6 today and got the following error message, "To open Adobe Illustrator CS6 you need to install the legacy Java SE runtime". The window then states, "Click More info...to visit the legacy Java SE 6 download website."  I do

    Help. I tried to open my Illustrator CS6 today and got the following error message, "To open Adobe Illustrator CS6 you need to install the legacy Java SE runtime". The window then states, "Click More info...to visit the legacy Java SE 6 download website."  I do click on the More Info... button, but the webpage is blank. Please help.
    Thanks,
    Leo

    Leo,
    Depending on your OS, you should be able to use;
    Win:
    http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
    Mac:
    http://support.apple.com/kb/DL1572
    Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
    Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case.

  • HT202912 I can't open Adobe Illustrator CS6 without installing the legacy Java SE 6 runtime. I can't get/find the right legacy Java SE 6 download website.

        I'm trying house Adobe Illustrator but I keep getting this message " To open Adobe Illustrator CS6, you need to install the legacy Java SE 6 runtime" It also reads "Click More Info. to visit the legacy Java SE 6 download website".  When I click "More Info." it just takes me to a site for some version of Java that still can't open Illustrator!!!!!!  What's going on here & how can this be fixed ASAP????  I have work to do!!!!

    I'm having the same issue. I keep getting:
    "Too many redirects occurred trying to open “https://support.apple.com/kb/dl1572?locale=en_US”. This might occur if you open a page that is redirected to open another page which then is redirected to open the original page."
    Is there another link somewhere?

  • After installing OS X Yosemite 10.10.2 -  I get this when I try to open Illustrator " To open "Adobe Illustrator CS6" you need to install the legacy SE6 runtime." I can not get seem to do this, how is this done?

    After installing OS X Yosemite 10.10.2 -  I get this when I try to open Illustrator “ To open “Adobe Illustrator CS6” you need to install the legacy SE6 runtime.” I can not get seem to do this, how is this done?

    Robert,
    It seems to be enough to create empty folders at “/System/Library/Java/JavaVirtualMachines/1.6.0.jdk” and “/System/Library/Java/Support/Deploy.bundle”, to make Illustrator use Jave SE 8 as it should.
    This way to get round the legacy JAVA requirement was presented by Kals in post #7 in this thread:
    https://forums.adobe.com/thread/1637908

  • Cannot Open Adobe Illustrator due to missing Plug In PDF Format.aip

    Hi, I am unable to open Adobe Illustrator due to a missing plug-in -- PDF Format.aip. What should I do about this?

    Evehorbol have you removed and reinstalled Illustrator?  What version of Illustrator are you receiving this error in?  Also which operating system are you using?

  • I can't open adobe illustrator CS6 -Java  issues, can anyone help please

    I can't open adobe illustrator CS6 - I downloaded latest java for OSx, and it still directs me to download Java 6.  Can anyone help please, thanks

    Java for OS X 2014-001 10.7 or later

  • I get the message, To open "Adobe Illustrator CS5.1.app" you need to install the legacy Java SE 6 runtime. What to do?

    I get the message, "To open 'Adobe Illustrator CS5.1.app' you need to install the legacy Java SE 6 runtime. What to do?

    Sorry, I didn't say it damages Java.
    Yes, I know. You were quoting from a post on Adobe's site.
    Correct me if I'm wrong but I think it wasn't since Mountain Lion.
    Yes, I think that's correct. Apple stopped installing Java as part of the OS after Lion. If you check the installers for Mountain Lion through Yosemite, there are a lot of root Java processes OS X still installs, or Java wouldn't work at all. It's just the actual runtime environment no longer installs. The user has to do that.
    that the application files are damaged. They are not talking about JAVA itself.
    What application files? Do you mean the Adobe apps themselves? If so, yes, it's been reported that the CS5 and CS6 apps in particular usually need to be reinstalled after upgrading OS X to Yosemite. That's actually an old problem that isn't a Yosemite only issue.

  • I am having trouble opening Adobe Reader after I install it in my Safari.

    I am having trouble opening Adobe Reader after I install it in my Safari. I have installed reader about 10 times now and it says I can use it now, but when I try to open a file it tells me I need to launch Reader and Agree to terms. I really need to use it now for school. Please help. Thank you, Heather

    You need to open Reader outside of Safari Start>All programs and accept the agreement.

  • Error message when opening Adobe Illustrator 9

    Hi,
    I have installed Adobe Illustrator 9 onto my Computer - XP Pro 64 bit edition version 2003, service pack 2, 2.39 GHZ and 8GB RAM.
    It seems to install properly, but when I got to open the programme it comes up with an error message that says:
    The file cannot complete because of an unknown error, Error: !MEM
    Can anyone help?
    Thanks

    Yes, it can't deal with 64bit operating systems and their memory management. Nothing you can do. You are using software from the stoneage. Upgrade or simply forget it.
    Mylenium

  • Opening Adobe illustrator CS5 file in CorelDraw X5

    I was totally new to graphic design and the best I could do was resize images in MS Paint or use Word 2010. Than I discovered Adobe Illustartor as I needed to make a logo and Letter Head. After breaking my head against my monitor (does not hurt any more) and learning it for 2 weeks, I became sufficiently good enough (if I can be excused to say that) and designed the logo and letterhead. Now it has to go to print.
    The problem is that all the commercial printers and the people who use them, HERE use CorelDRAW and not only that but also older versions from 9 to 15. They refuse to take Adobe Illustrator files or even CorelDRAW files above version 12 such as v15 or X5. They refuse to work with PDF files also. No Word 2010 files either. Simply and Only CorelDRAW files of version 9 to 12.
    The Adobe Illustrator CS5 does not have options of saving the files in ".cdr" format. And when I import or open the ".ai" file in CorelDRAW X5, many things happen. Color changes of text as well as objects. Some objects do not get displayed. Alignment and positioning gets changed, and many others.
    I have taken some steps after reading on the net to make it easier for CorelDRAW X5 to import the ".ai" files. And also tried many things. These include, but are not limited to..
    Uncheck/disable the "compression" when saving the file in AI-CS5. 
    Uncheck/disable the "Embed ICC Prile" when saving in AI-CS5. 
    Convert all text to outlines. 
    Saving in "SVG", "PDF" all different versions. 
    Saving in older AI-CS5 Legacy versions. 
    Exporting the file from AI-CS5 in different file formats. 
    Importing the file from CD-X5. 
    Working in RGB Color Mode.
      ... And many more. 
    Please note that I can not be expected to fresh learn CD-X5 and abandon AI-CS5 and design from the begining, if that is a "sole" answer. Also my design is simple enough. Attached are 2 pics. One of the logo and the other of the letterhead. Just 3 rounded rectangles filled with 2 color gradients and vectors of animals with styles applied to those animals and with text at the bottom.
    The Logohttp://oi44.tinypic.com/ieqs0m.jpg
    The LetterHeadhttp://oi41.tinypic.com/1zzj03s.jpg
    Please further note (yes! I know, you have heard that many times) that although I was successful in designing (the asthetic beauty of the design is another matter), I am still new to designing. So Color Theroy or Font theroy have not made past me. And I wonder what's the point of having a standard of "SVG" If these so called "Vector Editing Applications" can not handle the files uniformly?
    I guess my question is how to either
    Export/Save/Save As/Place the file from AI-CS5 to CD-X5 
    Import/Open/Open As/Place the file in CS-X5 from AI-CS5
    Without changes being made to it. My objective to to hand over a print ready file to the printing guys.
    Thanks in Advance.

    Not CS3 but version 3 like this

Maybe you are looking for

  • Problems setting up my forms (was: Forms)

    Hi I'm having trouble with setting up my forms, When I send the message no pop up message says its sent but I do recieve the email but with no content. Can anyone please advise me? my two PHP and HTML code is below. HTML Code: <form method="post" id=

  • Why does Mail reply to the first unread mail in a conversation rather than the one I'm viewing?

    When I have "Organize by Conversation" set in Mail and I click on the top of a conversation group which brings up all the messages in that conversation, usually highlighting the earliest unread message, which is fine behavior. However, when I scroll

  • How to have macbook Pro dial-up service?

    Happily own MacBook Pro but in foreign countries an't use dial-up because no phone jack on computer. Do I really have to spend $50 to get a modem?

  • 3d scene 3d object

    Hi all, I have this problem: I'm creating a functional global variable that creates a 3d scene with x,y,z axes, then updates it adding 110 little 3d spheres. My problem is that when I create the scene with axes the result is a scene node refnum, and

  • I changed my password and now I can't download anything

    I was prompted to update my password when I tried to download a soBG, and after updating it (and changing my credit card info since my card was almost expired,) I can't download any songs or make an app updates. When I put in my password it just thin