Trouble opening CS2 file in CS4 - any suggestions?
Hello,
We recently upgraded to CS4 and have been able to open most documents. I have one file that freezes while converting data and upon trying multiple times, it says InDesign has stopped working. We have sent the file to our printer to troubleshoot and they are unable to open it as well. Any suggestions? It's a text heavy 20 page-ish enrollment packet. The only link is the cover file. We need to access it asap. Client wants it printed this week. THANK YOU in advance for your help!
I'm afraid I tried everything I can think of to get your file to open without success. I suspect a corrupt link, probably an eps graphic that appears to be tha last thing being parsed. I've sent more detail via email.
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[subject edited by host]What exactly means "trouble"? And please provide some system info.
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My computer is functioning really slowly since downloading Mavericks. My programs lag opening if at all. Any suggestions for fixing this?
I installed it maybe 2 weeks ago, Here are my results:
Hardware Information:
MacBook (13-inch, Late 2009)
MacBook - model: MacBook6,1
1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
2 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 0 days 22:44:15
Disk Information:
TOSHIBA MK2555GSXF disk0 : (250.06 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Marshmallow (disk0s2) / [Startup]: 249.2 GB (125.02 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Logitech USB Receiver
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[kext loaded] at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
[not loaded] com.devguru.driver.SamsungACMControl (1.4.14 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.4.14 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungComposite (1.4.14 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.4.14 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.4.14 - SDK 10.6) Support
[not loaded] com.mobile-stream.driver.EasyTetherUSBEthernet (1.0.4 - SDK 10.4) Support
[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) Support
Launch Daemons:
[running] at.obdev.littlesnitchd.plist Support
[running] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[running] com.autodesk.backburner_manager.plist Support
[running] com.autodesk.backburner_server.plist Support
[failed] com.autodesk.backburner_start.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.motorola-mobility.mmcfgd.plist Support
Launch Agents:
[running] at.obdev.LittleSnitchUIAgent.plist Support
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.Affinegy.InstaLANa.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.motorola.MDMUpdater.plist Support
[running] com.motorola.motohelper.plist Support
[loaded] com.motorola.motohelperUpdater.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.akamai.single-user-client.plist Support
User Login Items:
iTunesHelper
Skype
Dropbox
Android File Transfer Agent
GrowlHelperApp
TWC-WiFi Menu
KiesViaWiFiAgent
KiesViaWiFiAgent
fuspredownloader
Internet Plug-ins:
o1dbrowserplugin: Version: 5.3.1.18536 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.02 - SDK 10.6 Support
FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.1 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.3.1.18536 Support
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 11.0.02 - SDK 10.6 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
DivX HiQ: Version: 2.1.1.94
DivX Plus Web Player HTML5 <video>: Version: 2.1.1.94
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
fbplugin_1_0_3: Version: (null) Support
3rd Party Preference Panes:
Adobe Version Cue CS4 Support
Akamai NetSession Preferences Support
Flash Player Support
Growl Support
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Marshmallow: Disk size: 232.09 GB Disk used: 115.65 GB
Destinations:
Patrice [Local] (Last used)
Total size: 465.44 GB
Total number of backups: 42
Oldest backup: 2012-07-09 21:31:08 +0000
Last backup: 2014-04-28 23:46:05 +0000
Size of backup disk: Adequate
Backup size 465.44 GB > (Disk used 115.65 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
5% WindowServer
3% plugin-container
1% firefox
0% ps
0% Dropbox
Top Processes by Memory:
381 MB firefox
86 MB plugin-container
51 MB Finder
39 MB WindowServer
33 MB softwareupdated
Virtual Memory Information:
30 MB Free RAM
548 MB Active RAM
523 MB Inactive RAM
363 MB Wired RAM
1.04 GB Page-ins
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Can't open ACR files in CS4 - HELP!
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I'm having trouble opening pdf files for weeks now. Help please.
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Having Trouble Opening .EPS File
I am trying to open a .eps file in Illustrator CS3. As it is trying to open the progress bar for Parsing EPS format appears. Once the bar reaches the end, an error message shows up saying operation cannot complete because of an unknown error. Can anyone please tell me why this is happening? Even tried opening it up in Photoshop and paring error message appeared. I am using a PC on windows Vista. Any help is greatly appreciated.
Scott,
I received the emailed file in zip. Tried opening it with illustrator and the same problem happened again. Any reason why it may still not be opening up? Do you recommend maybe reinstalling illustrator. This problem never happened before. Thanks
Sebastien
Date: Mon, 6 Jul 2009 13:51:18 -0600
From: [email protected]
To: [email protected]
Subject: Having Trouble Opening .EPS File
Where did the file come from?
Was it emailed to you?
Email servers often corrupt eps files. It's best to have the person zip the file before sending it.
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I'm not sure what else to try I'm on CS6 and Camera Raw 7.0 .Alright I'll try that thanks!
Date: Wed, 19 Mar 2014 23:34:31 -0700
From: [email protected]
To: [email protected]
Subject: Having Trouble Opening TIFF Files
Re: Having Trouble Opening TIFF Files
created by R_Kelly in Adobe Camera Raw - View the full discussion
It might be that you need to update camera raw to version 8.3 by going to Help>Updates from within photoshop or bridge.
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