Trouble opening .dmg file from one vendor

Occasionally I receive an update to software I own in the form of a .dmg file.
I typically double click the attachment in the email, and save it to the desktop.
Then I go to the desktop and double click that file to open it and get the updates, documentation etc. that was enclosed. From one particular respected vendor, I have been getting updates that way for years. However for the last three or so updates, when I try to open the .dmg file, I just get a -4960 error instead. (They then have emailed me another link so I can get the update via another means.)
I tried opening the image with Disk Utility also and get the same error. But going to Disk Utilities Help and searching on "-4960" gives some story about missing RAID component or something, which I think is bogus.
Any clues why a .dmg from just this one vendor is causing me grief?

I just did a Google search on "error -4960" and got 508,000 hits. Error -4960 is a Core Foundation Unknown Error. In other words it is a catch all for a problem that was detected in the core foundation and whatever the problem is the system had no way of identifying the error more explicitly.
The log file entries might help narrow down where the error is occuring. But with or without them one can only guess what the cause is. If this were happening with more than one vendor, I would suggest removing any download managers such as SpeedDownload or iGetter. Since this is occurring with the files of only one vendor, the problem has to be on their end and there are many possibilities. The fact they can come up an alternate and successful link would lead me to believe you are not the only one encountering this situation. It sounds like a situation that will have to be corrected by the "reputable vendor".

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