Trouble opening downloaded apps

I'm having trouble opening newly downloaded apps on my macbook pro. I can log into my account on here (obviously, seeing as I posted this) with the same password, but when I go to open my app, if I have shut down my computer between downloading and opening it, I get a window that says I bought the app on a different computer and need to verify use of it on my computer. This is quite frustrating because I downloaded the app from this computer straight onto this computer - I don't own any other apple products for this to even be possible. I know I'm not signed into any other computers because when I got this computer for school I created a new apple account and haven't used it anywhere but on this computer. I try to type in my password, which I know works because I can sign into iTunes and clearly I signed onto here, yet when i type in the correct password, it tells me my password is incorrect and that I need to contact customer service. What is the problem here?

Hi,
If the App Store is open click Store > Sign Out from the menu bar.
Now launch iTunes. From the menu bar (top of your screen) click Store > Authorize This Computer.
Once that's done, quit iTunes, launch the App Store. Try opening the apps.
If you still have problems, install the Mac OS X 10.6.8 Update Combo
It's ok to do this even though you are already running 10.6.8. The combo reinstalls the App Store for you and may help.
If that still didn't help, move the files in bold print you see here to the Trash:
~/Library/Caches/com.apple.appstore
~/Library/Preferences/com.apple.appstore.plist
~/Library/Cookies/com.apple.appstore.plist
/Library/Preferences/System Configuration/Network.interfaces.plist
Restart your Mac. Try opening the apps.
The first three set of files can be found in your Home folder. ~ (Tilde) character represents the Home folder library.
The Network.interfaces.plist is in the root library.

Similar Messages

I am having trouble while downloading apps it has decline my payment method

i am having trouble while downloading apps it has decline my payment method how should i slove this

To Contact iTunes Support and request assistance Click Here

Can't open downloaded app due "unknown publisher"

I can't open a downloaded app because of an "unknow publisher"

msnijder30 wrote:
I can't open a downloaded app because of an "unknow publisher"
This is Apple's "Gatekeeper" which blocks programs from being installed on your computer that isn't part of AppStore enviroment or their registered developers.
The way it just blocks things kind of makes new computer users beleive only App Store is a source of software.
The way it's implemened is wrong, it should warn you that the app is from a unverified publisher and then have a button to allow it to be installed regardless, like it is on Windows.
Except Apple did things this way and now people have tons of questions and want to turn it off.
If a user needs more controls on outside software, then that should be a option in preferences, not blocking all apps by default.
So it's a blocker, not a fair warning of the higher risks with unverified developers software.
It's very uproductive for developers to spread malware, most are in it for profit or good hearted reasons and the bad ones are few and discovered in short time anyway.

I am having trouble in downloading apps as when I try, a message appears " not enough local storage is available manage this in settings". I have tried by deleting old apps but the message still appears. What am I doing wrong and is there anybody that c

I am having trouble downloading apps onto my iPad2. When I try a message appears " not enough local storage this can be managed in settings.". I ave tried by deleting unused apps, but the same message appears. How can I resolve this ? Help needed pleas.

Try rebooting the iPad as well. You might be getting an inaccurate reading and rebooting might clear that up.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Dooe anyone have trouble with downloading apps to the Iphone4?

Is anyone having trouble downloading apps to the Iphone 4 and if so how did you correct this problem?

I'm having no problem whatsoever.
Perhaps if you could describe in detail the problem you're having, people could actually offer advice.

Trouble with downloading apps

I am having trouble downloading apps to my iPhone 5. Each time the phone takes me to this added security page where i am mandated to answer 3 questions, in case i forget the password. By the time i pick the 3rd security question, the page automatically goes to the apple "terms and conditions" page. This has been happening for the past 5 days and its same each time i try to download an app. This is so frustrating and i have no way around it. Please help!!!

Apple wants you to set your security questions. Select a question from the list and then give an answer. Do not forget the answer(s). You only need to set two, that's why it kicks you out and to the Terms and Conditions page before you get to the third. If you cannot Accept the Terms and Conditions on the device go here > Apple - My Apple ID Manage your Apple ID and set the security questions there. I suggest that you set up a recovery email while you're there. After go back to the device and try again. You may need to answer the security questions to proceed with downloads.

HT201412 Can"t open download apps i don"t know what happened?

I can"t open download application , i have been using these application but when i click the apps nothing happen it can't open .

- Reset the iPad, nothing is lost
Reset iPad: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Purchase/install any new app
- The remaining items of:
iOS: Troubleshooting applications purchased from the App Store
- Last, restore the iPod

Trouble Opening Downloaded Files

My wife has a Mac Book using OS X v10.4 (which is why I'm here) with a 1,83 GHz intel core duo. The problem is that she is unable to open downloaded files. The software updater has a long list of suggestions and after she downloads the files (the new java release 8) the installation process starts and hen abruptly quits. I tried to solve that problem by re-downloading release 7 but the same error occurred (the release 7.pkg file was not in the library but the 5 and 6 pkg files were).
And... she recently purchased Office 2008 for Mac and that won't load either. Coincidence? Or some related problems? She is already on her second hard drive and I am hoping that isn't the problem.
Help!! Thanks in advance for the help.

Hi Escubed, and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Tiger Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot , (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.
The usual reason why updates fail or mess things up, or things don't load/run, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates again, or even do an A&I if you have enough free disk space.
The combo update for PowerPC-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateppc.html
The combo update for Intel-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateintel.html
Repair Permissions before & after re-install, then reboot again each time.
If all the above fails, then it appears to be time for a relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
http://docs.info.apple.com/article.html?artnum=107120
Just be sure to select Preserve Users & Settings.
If all the above do not resolve the problem, then it's time for an Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space...
http://docs.info.apple.com/article.html?artnum=107120
I only use Software Update to see what is needed, then get them for real via...
http://www.apple.com/support/downloads/
That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing.
If it appears to be time for An Archive & Install, which gives you a new OS, but can preserve all your files, APPs, pics, music, settings, etc., as long as you have plenty of free disk space...
http://docs.info.apple.com/article.html?artnum=107120
Be sure to use Preserve Users & Settings.

Trouble opening downloaded applications

Well the problem that I am having is that whenever I download an application and try to get it to open it doesn't work. I know that it has to do with the fact that the recommended application that it is supposed to open with has been changed to iTunes. Does anyone know what the recommended application to open downloaded file is? I can just change it back if I know which one it is.

I recently installed a new hard drive. I've been having the same problem, when i try and download an application it says that no default application has been set. Then when i go to applications and utilities I cannot find anything called "DiskMountImage".....do i need to download this from somewhere..? Before i replaced the hard drive it would work perfectly every time....
* When I click command + i on the .exe file I see "open with" and 'none' is selected...if i go to applications and then utilities folder the only things that i am able to click on are bluetooth, disk utility, java, printer setup, and system profiler....when i search for disk image mounter in the search bubble nothing comes up....what do i need to do..?
**I know .exe files are for windows, but my mac had no problem finding something to open it with before i replaced the hard drive....what was it?
Message was edited by: t-bag
Message was edited by: t-bag

New iPad: trouble with downloading apps.

I just bought a new iPad. I cannot download apps for it. I tried to download a free app. I entered all of my information and it just says at the top "Please contact iTunes support to complete this transaction". I gives no explanation as to why I have to contact support. What is wrong with this thing?

They are very good about getting back to you. It may take up to 48 hours, but they will respond. They have always responded to me.
Without know more about your situation, the issue may have been about the way that you created your Apple ID.
But that's just a guess on my part. They will get it resolved for you. Hang in there.

CAN'T open downloaded app

Hi
I have Macbook pro, OX lion 10.7....I have purchased package for MS office from App store... its been downloaded and installed but i cant open it.... when i click onthe icon it blinks and nothing opens. any one having solution......?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

My new iPod Touch 4 wont open downloaded apps which has worked before.

I just bought new ipod touch 4 it worked fine for few days but recently the apps that i downloaded won't open. (Facebook, Instagram) other factory preinstalled apps, music etc works fine.
I have tried to reset it, close all running application but still it doesen't work. It has been working yesterday.
Any sugestions? Thanks.

Try here:
iOS: Troubleshooting applications purchased from the App Store

Unable to Open Downloaded Apps in ITunes

I have downloaded some apps in itunes app store but i am unable to open then once they have downloaded. I am using a new imac. could someone help me please?

Apps in iTunes are for iOS devices. If you want Mac apps, click your apple >> app store.

Trouble opening downloaded files / Trying to read books from my local library

Downloaded the Overdrive Media Console for Playbook from my local library. Extrension of file is .msi
It downloaded but when I tried to open the file i got the error message unable to find default app. Not sure what that means. There have been other times that I tried to open files that I doadloaded and I recieved the same message.
Any solutions? Thanks

Go to app world and download the overdrive app from there. .msi is a Microsoft installer which is not compatible with the PlayBook.
Be a Shepard and not an iSheep.

HT1222 Not opening download app on my iphone. kindly tell me what's the reason. what to do ?

I Have Iphone Version : 3.1.3.
I'am trying to download the app. its downloading. but the app are not opening on my iphone....
I Dont no why. kindly tell me. What's the problem. show the solution.

Thx 4 Replay Again
How Can i Install Game or Talking tom App etc ?
Kindly Show me the Way...

Trouble opening downloaded apps

Similar Messages

Maybe you are looking for