Trouble opening files via links on PDF

Hello,
I am working with a pdf that is a one page table of contents for a law treatise.  Each table of contents has multiple bookmarks/tabs within the page.  Clicking a tab title is supposed to open a more in-depth document (also in pdf form).  However, when I click on the tabs I get the following message:  "Could not open the file '19_1.pdf'" (where 19_1 is the file name and relates to the chapter and tab).
The pdf originally comes from a treatise website, and I feel like the Adobe is looking for the file locally on my Macbook and not attempting to look on the internet for the file.  I have received the more in-depth pdf from a friend and saved it on my desktop.  When I click on the corresponding tab in the table of contents the table of contents link works correctly. There are many more table of contents and pdfs I need to read over the course of the semester (it is basically our textbook).
Does anyone know what might be the problem?  I can clarify anything that does not make sense.
Thank you.
SMH

I can navigate to the files using finder, I can even open the files in other applications (non-Adobe) so everything appears to work properly except for opening the files using the Adobe Photoshop CC. I had also read about the problem with SMB vs. SMB2 and even Mac's new SMBx but this issues doesn't feel as though it will be resolved by changing the file transfer protocol considering the transfer is working properly for non Adobe applications.

Similar Messages

  • "Can't open file - not a valid pdf"

    Hi,
    This seems to have been asked before but I can't find an answer!!
    I have a small app that i use for work which essentially just links to pdfs stored on a wordpress site
    All has been working well until recently when android phones can no longer open the files - they get a "can't open file - not a valid pdf file" message
    It seems to happen with many but not all the files. Some examples of problematic ones are:
    http://uhbsosguidelines.files.wordpress.com/2014/02/transfusionmajorhaemorrhagecompressed. pdf
    http://uhbsosguidelines.files.wordpress.com/2014/02/aagbi_la_toxicitycompress.pdf
    http://uhbsosguidelines.files.wordpress.com/2015/01/anaphylaxis-under-anaesthesiaupdated02 14compresresave.pdf
    Oddly, it seems only to be a problem when trying to open directly from the link in the app into adobe reader. If you download the file onto the phone THEN open it in Reader it works fine!
    As I say, this seems to be a recent problem - has been working perfectly up until now.
    I'd really appreciate it if you have any thoughts / suggestions - I don't want to have to ask all the users to install a different PDF reader app!

    Thanks for reporting the issue. We have been able to reproduce it at our end and shall let you know when this gets fixed in one of the future releases.
    Thanks,
    Adobe Reader Team

  • Trouble opening files on networked storage

    In our small office we are using a Buffalo Linkstation networked hard drive to store and share files between Macs and PCs. One of our Macs in particular has trouble opening files. Either:
    1. The file is invisible
    2. The file doesn't open in the correct application by default (for instance, an InDesign file opening in textedit)
    3. Only files created on this mac, and not on another, will open, though the files created on other macs are visible and have the same extension (but grey and without the usual icon).
    Oddly, when I copy the file onto a USB stick and 'manually' bring it over, it will open fine.
    The Mac in question is a Mac Mini (Power PC) running OSX 10.4.8. Other Computers on the network, which don't have the same trouble opening files are:
    Mac Mini (Intel) with OSX 10.4.8 and Windows XP via Bootcamp
    Power Mac G5 with OSX 19.3.9
    iBook with OSX 10.4.
    Dell Inspiron 5150 laptop with Windows XP
    It seems like a software problem, but the Intel Mac is running the same version of OSX. The troubled Mac seems to drop its connection to the Linkstation much more often than the other computers as well, suggesting possibly a hardware problem?
    iBook, PowerPC G5, Mac Mini Mac OS X (10.4.8)

    Could this be an issue with file names?
    I've used a linkstation with macs and had huge problems copying files TO the NAS because of bad file names or file names containing illegal characters for the linkstations formatting (Fat32 or whatever).
    Make sure that you have files with names up to 32 chars and not more
    Make sure you exlcude characters like " [ ] / \ = + : ; " , * |" from your filename
    Include a file extension (.indd for an indesign file for example) for all files.
    By changing file names and adding extensions as required I have been able to store and recover files from the linkstation.
    Try a test file or two. If they work, it could be that that is the problem.

  • Cant open files via double click on file icons

    hello
    i recently wiped my drive and did a clean install of 10.5.1 (lepperds).
    here are specs for my machine:macprobook 2.33ghz intel core 2 duo w/ 2gb 667mhz ddr2 sdram, 120gb HD (72.25GB available), serial # W2186148K4Y, username:billysmac password:••••••••••••
    now, when i double click files created in PhotoShop & Image Ready (not sure about other apps / files), the application will open but the file i originally double clicked does not open.
    the same is true if i try to open file via: apple + single click on file >>>>> then drag down to 'open with app xyz" in the sub menu that appears. app opens but file does not.
    the only way to open a file is to activate PS or IR followed by: menu bar >>> file >>> open >>>> finder window >>>> nav to & select file >>> click open in finder window.
    furthermore, i have my iphoto set to edit photos in PhotoShop, but when i click 'edit', nothing happens.
    this is a legit registered copy of PS & IR so im not sure whats going on. when i did a wipe, i backed up all my apps, account, files & folders, etc. to an ext HD. after the syst s.w. install, i dragged all the apps into the apps foleder. some apps wouldnt work any more, so i reinstaled them PS / IR did work though, except this issue, so i didnt boter reinstalling.
    any suggestions?
    thanks
    billy

    Hi,
    this might help you: http://kb.adobe.com/selfservice/viewContent.do?externalId=329996&sliceId=1
    In all cases where I had this problem it always was the Unit Types problem.
    Björn

  • Acrobat cannot open files in the "Adobe PDF document" format

    The document “example.pdf” could not be opened. Acrobat cannot open files in the “Adobe PDF document” format.
    Hi All,
    Running Acrobat Pro 9.4.2 on Snow Leopard, have never had this problem before. Showed up about a week ago, I believe with new update. Can't double click on a file in Finder, or drag and drop to AcrobatPro in Dock, but can open from within Acrobat Pro / File / Open command.
    All my preferences are correct with "Open With Acrobat Pro" as the default.
    I've read all the threads I can find with no answers yet.
    Anyone found and answer, I see a lot of us are going through this over the last year.
    Only possible common thread I have found is possibly HP printers. But I've been running HP printers all along with no issues.
    Thanks for you input.

    Moved to Acrobat Installation & Update Issues
    Either Acrobat needs to be re-installed or the file is named as a pdf file, but it is not a pdf file. Try opening the pdf file in a text editor and read off what the first line of the file is.

  • Having trouble opening files in CS4

    I am having a color management nightmare and that has lead to my trouble opening files, so I'll explain that color management part first.
    I use Xrite Eye One Display Two as a calibration system and have recently bought a new Hewlet Packard 25 inch LCD monitor. Anyway, I am not seeing the same color outside of photoshop CS4 ext. that I see in photoshop CS4 ext. When I post a picture to the web, the color changes. I did read a post about this a few threads down, but my problem goes one step further. I changed some settings in the Save for Web section of photoshop and now I can't even open files from Bridge or directly from inside photoshop. Can anyone help me get back to just having problems with color? lol
    I am quite the novice when it comes to certain things in adobe photoshop CS4, so thanks for any help or advice you could give me.

    Gotta love the way HP throws out that "72% Color Gamut" spec (e.g., on this page) without actually saying what color profile or standard it's the gamut of.
    Color management is not something that can be easily explained in a paragraph.  Since you're calibrating your monitor it is kind of important for you to understand what it's all about - and such understanding is possible with just a little effort and reading time.  There are a lot of color management overviews online that can be turned up with a Google search.
    No file showing up without any error message seems kind of weird.  Are you using Windowed view or Tabbed view?  I ask because I'm wondering if somehow the document is opening up off-screen.  Do the entries in the Filter menu become active after such an open?
    Does a document show up if you switch the Open Documents as Tabs setting in Edit - Preferences - Interface?
    Have you installed any plug-ins that are supposed to provide access to any file types not available normally in Photoshop?
    -Noel

  • Having trouble opening files

    Can somone help me having trouble opening files with my Ipad

    I started having the exact same problem yesterday. It has happened to me a little less than 2 years ago on this same machine (which was very new at the time). I was hoping to come here and find an easier solution than I resorted to in the past. Before I had to completely reformat my computer to get it to work properly again.
    For me, the first time this problem happened was when I was working on a job that is stored on our company server. The server went down while the file was open and I was kicked off and everything locked up. When I tried to get out of the file nothing happened and I had to force quit. When it got back up, I logged back onto the server and everything seemed fine until trying to open, save as or place a file. Then I see what you see, open a folder and rather than going inside the folder, I get the turn down arrow or I just see the same list of folders and cannot get into the final folder where the art resides that I wish to place (or attach in an email, etc.)
    I don't know how it happened yesterday. It could have actually happened on Friday night. Our company runs 3 shifts and it may have happened on 2nd shift Friday night or on 3rd shift Sunday night / Monday morning. I discovered it yesterday afternoon.
    If anyone has a better solution than reformatting, that would be GREAT! I have done the disk utility checking and fixing permissions and that didn't work the first time or today either. Thanks for any info!

  • Trouble opening files in Elements

    I can access my Elements program, but I am having trouble opening files...I've tried opening several files (JPG, PSD, etc) and nothing appears in the actual program. Any advice?

    I am using Version 12. I've tried both ways: Opened the file first in Photo Viewer, then Open > Elements...and Opened Elements first, then File > Open > Browse File. I just updated the version to 12.1, but it's still not working. Should I install and reinstall the program?

  • Adober Reader 8.1.2 will not open new page links to .pdf file

    Since upgrading to version 8, I cannot open a pdf file (from IE) if it opens in a new window. It opens local files, and links on pages that go directly to the pdf file, but not if the link opens the file in a new window. This means that I cannot open such things as my VISA statement, etc. What now?
    I have Windows XP on a Dell desktop. If it makes any difference, I also have Adobe Pagemaker 7.0 and Adobe Photoshop Elements 4.0 loaded on this computer.
    I really need this to work.
    Thanks.

    Nothing showed in the Event Viewer log. However, just to be thorough:
    1. I uninstalled reader 6.0.1 and rebooted. (all pdf became unassociated)
    2. I deleted any acr*.tmp anywhere on my computer.
    3. I deleted The 6.0 folder from the application updates path
    4. I deleted the 6.0 folder from my install path.
    5. I deleted the Adobe folder from my temp directory.
    6. I ran CCleaner, cleaned app files and registry and repeated.
    7. I rebooted and repeated step 6.
    8. I opened Event Viewer, backed up and cleared all events from the log.
    9. I installed 8.1.2 (all pdf became associated with Acrobat Reader)
    10. Under Event Viewer/Application the event log displays: Product: Adobe Reader 8.1.2 -- Installation operation completed successfully.
    11. Under Event Viewer/System the event log displays: The Windows Installer service entered the stopped state.
    12. I tried to launch: the shortcut, a pdf and the exe file.
    13. There are no additional events added to any level of the event log.
    14. There is no indication of activity from Reader in the Task Manager: Applications or Processes. It never appears in either.
    As a final note, I know the 8.1.2 install file is not corrupted because I copied it to another computer where it installed and runs just fine.

  • Adobe Reader 11 (XI) won't open file via command line

    Hello,
    I have posted this question to probably inapropriate topic earlier today, so I am repeating it again.
    I installed newest Adobe Reader XI today and when I tried to open certain pdf file via command line, it reported a syntax error. Now, this syntax worked so far on versions 9 and 10  (I checked today with them and it is working), so my question is - where can I find new syntax, if there is any? Googling didn't help. Or what else could wrong?
    In previous versions I was able to open pdf file (on page 5) like this (all was taken from Help file "Open parameters")
    "CompletePathToAdobeReader"/A"page=5""CompletePathToPDF",
    ie
    "C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe"/A"page=5""d:\V2\DataSheet.pdf"
    but now - not that it doesn't open specific page, but it doesn't want to open file at all.
    edit:
    Operating systems running: Windows 7, Windows XP
    Thank you.
    Message was edited by: v604

    Yes, it reported correctly becuase there is a syntax error in your command. Try spaces between the /A switch and open parameter. Try this:
    "C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe" /A "page=5" "d:\V2\DataSheet.pdf"
    Hope this helps.
    -Sumit

  • Can't open files via

    Hi all,
    Hi all,
    I'm no longer able to open files in the ways I've always used, either:
    - Dragging a photo on to the icon in my Dock; or
    - Right click on file > Open With > Photoshop
    The only way I can open files now is via File > Open, which (given the Mac filing system) is not convenient unless the photo is on the Desktop.
    This problem has only recently occurred, but it doesn't seem to be linked to any particular event. One day it was working, the next not.
    Can anyone tell me how to restore the functions I'm used to? I can't find any Preference files for Photoshop (e.g com.photoshop.plist) to trash.
    I'm using CS1 on a Mac running Tiger 10.4.11.
    Thanks,
    Andrew

    Or maybe this: http://www.adobeforums.com/webx/.2ccf1da6
    Neil

  • Can't open file://-URLs (Links) in Mail or Messages. Adium works. What is wrong?

    Hi, in our office, we send links to documents on our server with file://-URLs. In Yosemite (Mail and Messages) it is no longer possible to open these links via the services menu (open URL). Adium works. Do I have to change something in my Yosemite-Configuration? Thanks for helping. Best regards Michael

    Apple broke the way Mail handles afp:// URL links in Mavericks and has finished breaking Mail in Yosemite by breaking file:// URL links as well.
    AFP urls in Mavericks are mounting as volumes

  • I cannot open files via firefox on sharepoint 2010, i can however open the files on IE.

    I cannot open files such as word, excel, pdfs on sharepoint when i use Sharepoint. I can open them ok on IE.
    i have updated the firefox to the latest version 8.
    Still no joy.
    Is there a add on i need to install?

    Looks like the site might make use of Adobe Flash. At this time we don't have support for the Android Adobe Flash plugin. We are working on getting Flash to work but it has been a difficult path as the Android Flash plugin is quite different from the desktop version.

  • Can't open files on websites like pdf

    For some reason,i can no longer open files on my business website.
    How do i fix this?

    Aldevine55 wrote:
    For some reason,i can no longer open files on my business website.
    How do i fix this?
    What site? What kinda files are they?  If pdf are you sure they are formatted to PDF standards? Also does your system have  PDF reader program installed to load and read those files? Also you sure your firewall or A/V isn't blocking PDF files form being opened? You should try to open those same sites from different computer and see if you get the same problem and if you do that would mean it's a problem on the website and not the computer.
    I am a Volunteer to help others on here-not a HP employee.
    Replies aren't online 24/7 because of Time Zone differences.
    Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

  • Problems opening files via 'File - Open/cmd-O' in Photoshop CC 2014 after Yosemite installation

    I upgraded to Yosemite on Friday and shortly after, I noticed that when attempting to open multiple files, after I've opened a few files (it's not a set amount, sometimes happens on the 3rd file, sometimes on the 6th etc) I get the error message 'could not complete your request because of a program error' - the only way out of this is to quit Photoshop and restart which is obviously very frustrating and time consuming!
    I spent some time on live chat to Adobe yesterday and we deleted settings, preferences, uninstalled, reinstalled, moved Colour settings folder to desktop but nothing worked. I have a call scheduled with Adobe to go through lots more tests at the end of the week as I've been advised this isn't a global issue but I thought I'd post on here in the meantime to see if anybody had any thoughts as to what could be causing this. After speaking to Adobe, I have since realised that even after getting this error message, I can still drag files to the PS icon and open them that way - I have just opened 20 files this way with no error message, it's just when I used the File-open/cmd O method (my usual way of working) to open files that is happens.
    It was all fine before installing Yosemite and I am on the very latest CC 2014 version (this problem does not happen in the CC version incidentally, only the 2014 version - so I'm using that as a workaround for now).
    I also had issues opening files in Illustrator on Friday, I was unable to open files using file - open/cmd O (nothing happened after I clicked it, but I got no error message), again, I had to drag the file to the AI icon in the dock to open it but that seems to be ok now even though I haven't changed anything with the Illustrator application - just thought I'd mention it incase it was related!
    If anybody can help, I would really appreciate it. Thanks in advance!

    Glad it's not just me!
    Interestingly, when I spoke with Apple, I tried it in a new user account and the problem went away. Apple said to speak to Adobe which I have done and after deleting settings/prefs again the problem remained. Adobe say as it's fine in a new account then it's an Apple issue not Adobe.
    I did find a workaround for now though, when using file - open, set it to list view instead of column view - this fixed my problem but sadly I'm used to working in column view so it's not ideal!
    I also got the same error message when trying to replace a set of brushes yesterday too. I need to go back to Apple now but just need to schedule some time to sit and troubleshoot!

Maybe you are looking for

  • Upgrading SOA Suite 10.3.1.0 to 10.3.1.5

    I'm trying to updgrade the SOA AS 10.3.1.0 installed on my machine to 10.3.1.5. I have done a basic installation of SOA AS 10.3.1.0. While applying the patch 10.3.1.5 it gets hanged at 77%. Check the below log file: Setting variable 's_backup_file_li

  • Problem with one person

    hi all when i want to remove relationship between S and P error coming PLEASE CHOOSE AN OBJECT IN PLANNING STATUS ACTIVE when i want to delete that P through pa30 - utilities it was saying no P no. is existed how to delete this no and relationship re

  • About AD users for installation - SAP BPC 7.5 SAP NetWeaver

    Hi This is very basic but still I need to know. I'm installing SAP Business Planning and Consolidation 7.5 for Netweaver and in the Installation Guide page 23 step 10 says: 3. Assign a single domain user to each user type  and after this appear one t

  • Calling Portlet from URL

    Can a report portlet be called from an item URL ? Any idea ...

  • CrystalReportsViewer, Firefox and no toolbars.

    I've embedded the CrystalReportsViewer in an asp.net c# web page, and it displays nicely (well, not really "nicely", but you know what I mean, it does the crystal reports "thing") in IE and in Chrome. In Firefox however the layout is messed up and th