Trouble Opening PDF

the past few days I have been getting a message "there was an error opening this document. The file is damaged and could not be repaired." But when I go to another computer - I can open the same file?

Win or Mac?

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Trouble opening pdf's - I have received several pdf's from a friend via e-mail (Thunderbird). Some of them open just fine but others give me the message: "There was an error opening this document. The file is damaged and could not be repaired."

Trouble opening pdf's - I have received several pdf's from a friend via e-mail (Thunderbird). Some of them open just fine but others give me the message: "There was an error opening this document. The file is damaged and could not be repaired." My friend made sure that the files in question opened without issue on his computer (a PC). Further, I was able to open one of these "damaged" files on my Android phone, but I cannot open them on the Macbook Air. Any help would be greatly appreciated.

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

I'm having trouble opening pdf files for weeks now. Help please.

I'm having trouble opening pdf files for weeks now. Can someone help me?
It

Hi,
Do you have Adobe Reader installed on your device? You can check it under Settings-->Apps. If Adobe Reader is installed on your device and still the pdfs open in some other app, then you might have chosen that app to be the default app for always opening pdfs. You can clear the defaults for that application. Just go to Settings-->App--->Polaris(or any other app where the files open)--->Clear Defaults. Next time you try to open a pdf, you will be presented with the options again. Hope this helps. Please let us know if you still face some issues.
Thanks.

Trouble opening pdf file, error 1074724867:3

trouble opening pdf file, error 1074724867:3

Ask in the Acrobat/ Adobe Reader forum and provide more info. What system? what version of the program(s)? What PDF?
Mylenium

Trouble opening pdf's after installing Yosemite

Recently installed Yosemite. Trouble opening pdf files e-mailed via Gmail. Opens fine on my iPhone, which is not running Yosemite. Any suggestions appreciated.

I do this all the time, using preview.
If you're using Adobe Reader, delete it completely and all should work fine.

Trouble opening pdf files [was tammstar]

having trouble opening pdf files,,, all of a sudden . I have tried re-installing without prevail. any suggestions please.
[subject edited by host]

What exactly means "trouble"? And please provide some system info.

I'm having trouble opening pdf's on my Samsung Note tablet.

I'm having trouble opening pdf files on my Samsung note tablet. Before I encountered this isssue, a window would pop up with Adobe as an option everytime I downloaded a pdf files, however now I'm only given polaris office as an option to open pdf's. I've tried changing the settings but have had no success. I'd appreciate any help or advice.

Hi,
Do you have Adobe Reader installed on your device? You can check it under Settings-->Apps. If Adobe Reader is installed on your device and still the pdfs open in some other app, then you might have chosen that app to be the default app for always opening pdfs. You can clear the defaults for that application. Just go to Settings-->App--->Polaris(or any other app where the files open)--->Clear Defaults. Next time you try to open a pdf, you will be presented with the options again. Hope this helps. Please let us know if you still face some issues.
Thanks.

Trouble Opening PDFs from IE 11

I am having trouble opening pdf documents from a website (Federal Courts Court Records website) using my laptop using Adobe Xi (Version 11.0.8), Windows 7, and Internet Explorer 7. When I try to open pdf document, I get message "Adobe PDF Access Denied". I have tried to turn off "Enable Protected Mode" in Security Enhanced but does not work. I have tried allowing displayed content to eliminate the message "Only secure content is displayed" but that does not solve problem.
I can open the documents on my son's laptop which has Adobe Reader XI (Version 11.0.3)
Help please?

What MBP? What version of OSX? What PDFs? What version of Acrobat/ Reader? So many questions...
Mylenium

I have trouble opening PDF documents with Firefox. They will open using IE8 and with the older version of Firefox but not with the new version of Firefox.

Specifically, I am trying to open brokerage statements with Charles Schwab. I go to the link using Firefox and click and all I get is a blank box with ABOUT: BLANK in the header at the top. Yet, I had no trouble viewing the statements with the older version of Firefox and I also have no problem viewing the document using Internet Explorer. Any help you can offer is appreciated. I would rather continue to use Firefox as my browser and not have to use IE.

https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox

Trouble opening pdf files on version 9.4...

Hi, I recently updated (10/7/10) my Adobe from 9.34 to 9.4 and now I'm having trouble opening my files that were working fine with 9.34.. I read the other post but the problem still seems to occur for my mac..the error message I am getting is..
Adobe Reader could not open 'maher39767_0324639767_02.11_chapter11.spdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
I reinstalled Adobe and I'm still getting the problem...
Please help.

Does this happen with any pdf or this particular pdf ? If it happens with this pdf only then may be the pdf is not properly downloaded or may be damaged.

Trouble opening PDFs from websites on MacBook Pro

I have started getting a black screen when trying to open PDF files on some websites. I've tried to make sure my block pop ups isn't active and that my updates are current, but still no luck. Frustrating!!

What MBP? What version of OSX? What PDFs? What version of Acrobat/ Reader? So many questions...
Mylenium

Trouble opening PDF doc in internet explorer

Have Adobe Reader 9 installed and using Internet Explorer V. 7 on a PC. On a particular web site I can't open PDF files from their hyperlink -- just get a blank box. Have turned off all firewall, cleared history/cookies, etc. to no avail. The web site's technical support has no more ideas, as they are able to open the links from their end. Problem seems limited to a particular web site, as I'm able to correctly display on other sites. I am also able to open them using the Firefox browser, but not internet explorer. Any suggestions would be greatly appreciated!

To make the hyperlinks in PDF file work, do the following:
Open your Adobe Reader
Then select Edit à Preferences… from the Action Bar.
To make the links active, select Documents (under Categories). On the right side, now under PDF/A View Mode, using the drop-down change “Only for PDF/A documents” to “Never”. Now click the OK button.

Mac User: Trouble opening PDFs that appear through google searches.

I can open pdfs that I converted from Word documents that I created, but can't open pdfs that appear through google searches. Please advise/help. Thank you.

What is your operating system? Browser? Reader version?
What exactly means "can't"?

Trouble opening PDF's with Adobe reader 10 installed message says in firefox that Adobe is already running

when clicking to this location from an email http://www.kintera.org/atf/cf/%7B44A7E79F-5565-4339-80EA-4F48AC5FD4AC%7D/GUIDETOFUNDRAISING.PDF
received the following error message that site was busy and it would not complete the load of the document.
It would load the same document at the same site if I used IE 9
I am running windows 7 and Firefox 5

You can try the following:
right click on the item you want to open.
Then select open with: then select default program.
Then you browse to your new Adobe Reader executable, and set the always use this program checkbox.
should do the trick.
Regards,
Mas

I am having trouble opening pdf on Explorer site using either X or XI?

I thought I tried everything from the Help site and the Support site. Nada. Still a problem. I tried reinstalling, Explorer settings, older versions, etc. I am running Win7. Got any ideas? Being more specific, I can not open any pdf when pulling docs off a website. All that I see is the small monitor symbol in the upper left corner. I try refresh, nada. Any ideas?

Thanks, but I have tried that list of solutions and have not been able to get the thing to work. Is my ver of Explorer too old, or does Window require update? Again, thanks.
[private data removed]

Trouble opening pdf email attachments.

I recently upgraded to a new iMac and use the mail that comes with the computer. Now, when I receive a pdf document as an email attachment, I cannot just double click on it to open and print. If I do double click, it opens a previous pdf document?

Quit Mail. Force quit if necessary.
Back up all data. That means you know you can restore the Mail database, no matter what happens.
Triple-click the line below on this page to select it:
~/Library/Mail/V2/MailData/Envelope Index
Copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste into the box that opens (command-V), then press return.
A Finder window will open with a file selected. Move the selected file to the Desktop, leaving the window open. Other files in the folder may have names that begin with "Envelope Index". Move those files, if any, to the Trash.
Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK.
Test. If Mail now works as expected, you can delete the file you moved to the Desktop. Otherwise, post your results.

Trouble Opening PDF

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