Trouble Opening PDFs Downloaded From Web

I have Adobe Acrobat Pro (10.1.6) for the latest Mac OSX and I can open and edit PDFs from others. But I cannot open any PDFs I download from the Web. I get the message “There was an error opening this document. The file is damaged and could not be repaired.” Any suggestions?

Trash the app and download it again.

Similar Messages

  • Opening pdf files from web

    New to forums. Trying to open pdf files from web, and no luck, despite following Adobe trouble shooting suggestions. Using OS 10.7.5.  no flickering or messages, just a tab with a blank screen. Older documents fine, nothing changed until this week. Downloaded X1 in attempt to solve problem.

    Yes i tried following your list of commands and got the same error from MyMathLab by Pearson Publishing or the other link.  I'm beginning to wonder if they are protected. 
    As you probably guess - I am not computer savvy.  I will take my laptop to school tomorrow and ask another student. 
    Thanks for your followup.

  • Not able to open PDF files from Web

    Sometimes reader 9.3.1 in IE on Windows 7 stops working and it is not possible to display any more PDF files from web. Reinstall helps for a while.
    By looking into running programs I found the acrobroker.exe starts and immediatelly shuts down. After a while IE responds with a generic acrobat problem that asks me to shutdown acrobat reader and start it again.
    Any idea what might be wrong?
    Thanks

    For the settings to check, see the [[opening PDF files within Firefox]] article.

  • How do I open pdf file from web? Opening pdf docs from hard drive works fine.

    Hello,
      I am unable to open pdf files from the web.  Documents on my hard drive open fine.  My computer gives me 2 error messages when I try to open web-based documents.  Thanks.

    Why did you post so many informations about operating system, web browser, Adobe Reader version, and the error messages?

  • Can't open pdf files from web pages

    I recently upgraded to Adobe Reader 8.1. Now I cannot open pdf files from email attachments. Advises to set Adobe Reader as default in folder options. When I try to do so, it appears to be OK, but still will not open files from emails.

    [email protected] wrote:
    > I recently upgraded to Adobe Reader 8.1. Now I cannot open pdf
    > files from email attachments. Advises to set Adobe Reader as
    > default in folder options. When I try to do so, it appears to be
    > OK, but still will not open files from emails.
    Did you check the settings of your mail client for handling attachments?
    Rainald

  • I can't open pdf's from web sites since I upgraded adobe reader

    Since I upgraded adobe, I haven't been able to open pdf's directly from websites--I just get a black screen (in Safari, or a white screen in Firefox).  I can sometimes right click on the link and either download the pdf or save it as a document as a work-around to enable me to open it.

    I have the same problem.  Or similar.  A few weeks ago, i installed Adobe reader (because i had a pdf attachment that was unreadable in Preview, so i wanted to try Adobe to see if that would work; it didn't work).  Since then, i can't open PDF files on the web. I get a black screen or sometimes a white one. and i can sometimes open them indirectly, if there is the option on the link. I thought this problem started after i deleted Adobe however. I'm not sure because i wasn't expecting this problem and am not exactly sure the sequence of when things happened, but i wanted to delete Adobe reader because i had no use for it. Unfortunately, they didn't provide an uninstaller. I put the application in the trash and whatever else was in the folder, and emptied the trash, but got a lot of messages about various files not being able to be deleted because they were in use.  I think it was since then that i can't open PDF files.  Never had a problem before getting involved with Adobe Reader. Anyway,  as far as your answer goes, i have already deleted as much of it as i can. 
    Any other suggestions?  i downloaded the Adobe installer to reinstall it if that's what it takes. i need to be able to open PDF files.
    Thanks

  • Error opening PDF downloaded from Interactive Report

    hi -- I'm getting an error opening a PDF file downloaded from an interactive report.
    I've seen on the forum that this could be related to the size of the file, but I've tried
    this out on 10-row results (1k files) and it's still an issue.
    I save the file to my file system. If I try to open it in Adobe Reader, I get:
    File does not begin with '%PDF-'
    and
    Adobe Reader could not open <filename>.pdf because it is either not a supported
    file type or because the file has been damaged (for example, it was sent as an email
    attachment and wasn't correctly decoded).
    If I try to open in Internet Explorer, I get:
    File does not begin with '%PDF-'
    Other users are having the same problem. Download to csv and open in Excel works fine.
    Do I need to have special print attributes for this? I didn't think so... I'm just using the defaults
    (response header = report settings, content disposition = attachment).
    Ideas?
    Thanks,
    Carol

    Hi,
    I'm having the same problem that was described above, and my site does have BI Publisher installed, and it does successfully produce readable pdfs for many reports.
    But there are other reports, even reports produced using the Apex Wizard and all defaults, that just keep producing the same Adobe Reader error reported above, ie
    "Adobe Reader could not open <filename>.pdf because it is either not a supported
    file type or because the file has been damaged (for example, it was sent as an email
    attachment and wasn't correctly decoded)."
    Any suggestions?
    Cheers,
    Peter

  • Issue with opening pdf file from web browser

    I have Acrobat Pro ver 6 and Adobe Reader 9.1 on a computer.  when my user tries to open up a pdf from the web he is getting the following error message:
    "The Adobe Acrobat/Reader that is running can not be used to view PDF files in a WEb Browser.  Adbe Acrobat/Reader version 8 or 9 is required.  Please exit and try again."
    What also happens is that Acrobat Pro ver 6 opens up and nothing is there.
    I am not sure why he is getting that message since Reader 9.1 is installed.
    Can any one shed some light on this for me.
    This user needs to have Acrobat and Reader on his system.  I understand that there are issues with having both.
    Also he has it set up so that any PDF is opening using the Reader 9.1.
    Thanks,

    Your PC's default reader configuration for embedded PDFs has become confused, due to multiple Adobe PDF document solutions installed on one PC.
    Solution 1:
    Go to Start > Run
    Type regedit and click OK.
    Browse to the following key: HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe
    Make sure that the correct Default data value is set for the path where Adobe Reader or Acrobat are installed.
    The default installation values are:
    "C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe"
    or
    "C:\Program Files\adobe\acrobat 6.0\acrobat\Acrobat.exe" (not sure about this path.  Check on your PC to be sure)
    depending on whether Adobe Reader or Adobe Acrobat is installed.
    Solution 2:
    Configure the browser to use Acrobat or Adobe Reader as a helper application.
    If you are using Firefox to browse the web, you can change this setting in Firefox by going to:
    Tools > Options
    Click on the "Applications" Tab.
    The first item in the list should be "Adobe Acrobat Document".  Under the Action list, click the drop down arrow and select the application you want to read PDFs within the web browser.  Click OK, and you should be done.
    If you're using Internet Explorer to view PDFs, try the below steps.
    After you configure Acrobat or Adobe Reader as a helper application, the browser starts the helper application in a separate window and displays PDF files within that window. Acrobat and Adobe Reader both include a preference that lets you specify Acrobat or Adobe Reader as the helper application.
    To configure Acrobat or Adobe Reader as a helper application:
    Start Acrobat or Adobe Reader.
    Choose Edit > Preferences.
    Select Internet on the left.
    Deselect Display PDF In Browser Using [Acrobat application], and then click OK.
    Quit Acrobat or Adobe Reader.
    The next time you select a link to a PDF file in the browser, a dialog box asks what you would like to do with the file. If you select Open It, the browser opens the PDF file in Acrobat or Adobe Reader (the helper application); if you select Save It To Disk, the browser saves the PDF file to your hard drive.

  • Adobe 9 opening pdf's from web site

    We recently upgrade to Adobe 9 from 8 and have noticed a slowdown in the time it takes to download and open a pdf from a web page link. Adobe 9 shows a download to a temporary folder pop up before the pdf will open. Adobe 8 did not behave the same way and seemed to open the same link faster. Is this controlled by an Adobe preference? We are using IE 7.0 and have new pc's with plenty of memory and processor speed so I know it's not the hardware causing the problem. Or is there a setting in IE 7 that might be causing this affect with the new Adobe version. Any help would be greatly appreciated. Thanks in advance,
    Tommy

    i would suggest a de-installation of Acrobat 9. Run Microsoft Installer Cleanup to remove any dregs left in the Registry. Disconnect computer from the web, turn off all virus and spyware protection. Then re-install.

  • Cannot open PDFs downloaded from internet

    For past two months, many (but not all) PDFs cannot be opened after being saved. 
    The message is Adobe Reader could not open 'Worlds Most Competitive Cities IBM 2013.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
    What is a fix that a layman can do?
    Jerry Hultin

    Hi
    A Mike M tipped me that this is a Safari problem.   He had me eliminate two
    Safari plug-ins related to Adobe.  The problem is fixed!
    Thanks for trying to help.
    Here's his full message:
    This is a Safari problem
    Go to: Mac HD/Library/Internet Plugins
    Trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files
    Empty the Trash.
    Relaunch Safari and you can download PDFs with no errors.
    All the best,
    Jerry
    [ admin says: please don't post personal information on a public forum ]

  • Trouble Opening PDFs from IE 11

    I am having trouble opening pdf documents from a website (Federal Courts Court Records website) using my laptop using Adobe Xi (Version 11.0.8), Windows 7, and Internet Explorer 7.  When I try to open pdf document, I get message "Adobe PDF Access Denied".  I have tried to turn off "Enable Protected Mode" in Security Enhanced but does not work.  I have tried allowing displayed content to eliminate the message "Only secure content is displayed" but that does not solve problem.
    I can open the documents on my son's laptop which has Adobe Reader XI (Version 11.0.3)
    Help please?

    What MBP? What version of OSX? What PDFs? What version of Acrobat/ Reader? So many questions...
    Mylenium

  • Safari will not open or download pdf files from web?

    Safari will not open or downlaod pdf files from web? IS there a setting, or something else to do this?

    Open browser preferences
    ex Safari>Preferences>Extentions   and un-enable any ext that mabe interferring , ex divX
    or open Help> installed Plug-ins and remove Adobe Acrobat.
    if still a problem
    Quit Safari.
    In the Finder, select Go ▹ Go to Folder from the menu bar, copy the text on the line below into the box that opens, and press return:
    ~/Library/Preferences/com.apple.Safari.plist
    A Finder window will open with an item selected. Move the selected item to the Desktop, leaving the window open.
    Launch Safari and test. Its settings will have reverted to what they were they first time you launched it. If it works as expected, recreate the settings and delete the item you moved to the Desktop. Otherwise, quit Safari again and put the file you moved back where it was, overwriting the newer one created in its place.

  • Trouble opening pdf's - I have received several pdf's from a friend via e-mail (Thunderbird). Some of them open just fine but others give me the message: "There was an error opening this document. The file is damaged and could not be repaired."

    Trouble opening pdf's - I have received several pdf's from a friend via e-mail (Thunderbird). Some of them open just fine but others give me the message: "There was an error opening this document. The file is damaged and could not be repaired." My friend made sure that the files in question opened without issue on his computer (a PC). Further, I was able to open one of these "damaged" files on my Android phone, but I cannot open them on the Macbook Air. Any help would be greatly appreciated.

    Back up all data.
    Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • I am not able to open pdf files from any web through Firefox. Internet explorer opens those pdf files

    I am not able to open pdf files from any web when I use FireFox.
    I am able to open pdf files when I use internet explorer.

    For the settings to check, see the [[opening PDF files within Firefox]] article.

  • Since I downloaded version 4 of Firefox, I'm having the following problems: Extremely slow at loading all web sites, can't view PDF files from web sites, and lots of unresponsive script messages. How can I fix this?

    I downloaded version 4 of Firefox this week and have been having problems since. Firefox is now extremely slow at loading all web sites. Trying to view PDF files from web sites crashes Firefox. I'm getting lots of unresponsive script messages. How can I fix this?

    I downloaded version 4 of Firefox this week and have been having problems since. Firefox is now extremely slow at loading all web sites. Trying to view PDF files from web sites crashes Firefox. I'm getting lots of unresponsive script messages. How can I fix this?

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